• Design and execution of high-voltage substations projects in the 4kV – 765kV range with an emphasis on project safety, cost, quality, and reliability • Generate designs and detailed engineering deliverables working under the supervision of lead engineer and project manager • Complete basic engineering calculations related to design/engineering deliverables • Develop one & three line diagrams; schematics and wiring diagrams; control and relay panel layout and specifications; control and relay panel and equipment wiring diagrams; SCADA system and communications interfaces including RTUs, HMIs and IEDs; auxiliary system design including batteries and chargers • Compile complete list of relay and control materials for substation projects, and quote/order materials as necessary per contractual agreements with customers • Follow specific instructions of supervisor or engineers to perform the more complex design assignments requiring application of standard design principles and practices • Investigate new and existing substation technical drawings and conditions to ensure that installation and operations conform to industry standards and customer requirements • Travel to job sites for project assessment and data gathering as needed • Communicate and interact with clients • Perform quality reviews of projects completed by peers

• Lead the full product design lifecycle: Focus on optimizing the growth funnel (e.g., onboarding, paywalls, feature adoption, cross-sell motions), moving quickly from hypotheses to high-fidelity mockups and interactive prototypes. • Design for experimentation: Work with Product and Engineering to frame design work as testable hypotheses and design multivariate tests (A/B/n) for measurable impact. • Conduct and Synthesize Data: Deeply analyze quantitative data (funnel drop-offs, A/B test results) alongside qualitative user research to identify friction points and major growth opportunities. • Drive Design Strategy for Growth: Influence the growth roadmap by proactively identifying and championing high-leverage design opportunities based on data analysis. • Accelerated Iteration: Operate with a bias for speed and measurable impact, focusing on delivering Minimum Viable Tests (MVT) and optimizing designs rapidly based on performance.

• Lead the development and documentation of current and target-state organizational structures, ensuring comprehensive org charts, roles/responsibilities matrices, and governance models. • Synthesize and communicate insights from org design activities, including workforce mapping, gap analysis, and structure optimization, through presentations, status reports, and analysis delivered to VA leadership and project collaborators. • Guide decision-making to achieve alignment on future-state org design among diverse stakeholders, facilitating consensus on new structures, reporting relationships, and team functions. • Ensure all technology and workforce enablement initiatives are directly integrated with, and supportive of, the future-state organizational design and capability needs. • Track and report progress on org design milestones, from initial assessment through implementation, using key deliverables and performance indicators to measure transformation impact. • Integrate and synchronize organization design efforts across related contact center consolidation and modernization workstreams, maintaining a unified vision for VA’s future-state organizational structure.

• Design engaging video and static visuals, primarily using Figma • Work closely with Media Buyers & Product Owners to understand performance data • Assist in crafting compelling headlines and video ad scripts • Stay updated on AI trends and new creative tools • Organize and systematize creative assets • Regularly analyze competitor ads for visual strategies • Thrive in a fast-paced environment with a proactive mindset