Become a part of our caring community and help us put health first The Associate Director, Encounter Data Management develops business processes to ensure successful submission and reconciliation of encounter submissions to Medicaid/Medicare. Ensures encounter submissions meet or exceed all compliance standards via analysis of data, and develops tools to enhance the encounter acceptance rate by Medicaid/Medicare. Looks for long term improvements of encounter submission processes. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates. The Associate Director, Encounter Data Management ensures data integrity for all aspects of encounter submission errors. The Associate Director, Encounter Data Management requires a solid understanding of how organization capabilities interrelate across department(s) to ensure the workflow is maximized and to ensure communication channels are always open. Strong attention to process maximization and improvements to ensure that throughput is consistently handled. Will look to improve performance on year over year basis as technology and processes are mastered. Use your skills to make an impact Required Qualifications - Bachelor's Degree or equivalent industry experience - 6 or more years of technical / claims / encounter experience - 3 or more years of management experience - Prior demonstrated experience with process improvements - Ability to manage multiple tasks and deadlines with attention to detail - Excellent communication skills - Ability to operate under tight deadlines - Demonstrated problems solving skills; ability to give direction and make sound business decisions - Proven organizational and prioritization skills and ability to collaborate with multiple departments - Ability to deliver presentations to senior leadership - Comprehensive knowledge of all Microsoft Office applications, including Word, PowerPoint, Outlook, and Excel - Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications - Master's Degree in Business Administration or a related field - Certification in Six Sigma or Project Management - Prior Experience in healthcare or insurance setting Additional Information Interview Format As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes. Work-At-Home Requirements: - WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense. - A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required. - Satellite and Wireless Internet service is NOT allowed for this role. - A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 04-11-2026 About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

TITLE: Area Sales Director (Pacific West) Title: Area Sales Director Reports To: Commercial Head Location: Pacific West (Primary residence in Washington state preferred) Indivior is a global pharmaceutical company working to help change patients' lives by developing medicines to treat opioid use disorder (OUD). Our vision is that all patients around the world will have access to evidence-based treatment for OUD and we are dedicated to transforming OUD from a global human crisis to a recognized and treated chronic disease. Building on its global portfolio of OUD treatments, Indivior has a pipeline of product candidates designed to expand on its heritage in this category. Headquartered in the United States in Richmond, VA, Indivior employs over 700 individuals globally. Visit www.indivior.com to learn more. Connect with Indivior on LinkedIn by visiting www.linkedin.com/company/Indivior. POSITION SUMMARY: Develops implements and subsequently monitors strategic plans for the Area to deliver Area results per Indivior specifications. Critical responsibilities include the timely recruitment, selection, and evaluation of the highest quality Clinical Sales Specialists. Trains, coaches, and develops team in best practice methods to achieve goals and objectives. The Area Sales Director regularly provides sales direction and guidance to the Clinical Sales Specialists. The Area Sales Director is responsible for operations of the Pacific West Area, consisting of a team spanning Oregon, Washington state, Idaho, North Dakota, Montana, and Alaska. Primary location in Washington state preferred. Area Sales Director is expected to meet revenue goals for the Area and expense management. Recognizes and responds to changing needs. Regularly communicates with field representatives, supervisors, home office staff, and pre-authorized client personnel. Accomplishment of these goals must comply with all Indivior policies and procedures. ESSENTIAL FUNCTIONS: The responsibilities of this job include, but are not limited to, the following: - Deliver Indivior goals/results for assigned area such as sales, market share, targeted calls. - Responsible for expense management/profitability, monitoring ROI. - Participate in and contribute to accomplishments of the business objectives. - Develop and implement business plans, develop and maintain new and innovative ideas, strategies, marketing plans of action and budgetary control ensuring compliance with all Indivior policies and procedures. - Plan, organize and monitor Clinical Sales Specialist’s assignments, activities and projects to achieve Indivior objectives, providing on-going and regular feedback. - Effectively plan and conduct required meetings with members of the assigned area. - Working with National Account Directors and human resources, identify and implement initiatives to reduce turnover and vacancies. - Implement and monitor all field-based training. - Conduct field visits with each Clinical Sales Specialist and Institutional Specialist on a routine basis. Utilize coaching and counseling to improve their selling skills, product knowledge and overall effectiveness in accordance with Indivior standards. - Develop sales team in assigned area. Provide counseling and career development planning. - Maintain the required technical expertise including competitive product knowledge. - Respond appropriately to changing conditions and individuals within the assigned area in order to encourage and enhance professional working relationships. - Ensure that field sales personnel store all company-supplied equipment/records, and promotional material according to prescribed conditions and legal requirements. - Ensure adherence to all Fleet policies and programs for self and team - Overnight Travel as required. - Perform special projects as assigned. MINIMUM QUALIFICATIONS: Education: - BS/BA degree required; an advanced degree a plus in addition to 5 + years of pharmaceutical/medical/healthcare or related experience Experience: - 3+ years in a people manager role desired - Relative experience in related disease space - Injectable experience preferred - Specialty Pharmacy and Specialty Distributor experience preferred - Experience with selling complex specialty and buy and bill products are preferred - Previous experience selling a drug device or technology that required a change in physician protocol is preferred - Maintain valid driver’s license - Computer proficient Computer Skills: - Proficiency in Excel, Word, Outlook, and PowerPoint License/Certifications: - Valid driver’s license with a safe driving record that meets company requirements Other Requirements: - Must be able to sit for long periods of time - Lift 35lbs as necessary - Travel long distances either in car or other modes Travel: - Domestic and international travel as required; overnights as required > 50% COMPETENCIES/CONDUCT: In addition to the minimum qualifications, the employee will demonstrate: - Ability to recruit, retain and develop highest quality staff; ability to manage turnover and vacancy process - Ability to maximize assigned area profitability and ensure compliance - Record of positive relationship management skill BENEFITS: Indivior is committed to providing a culture driven by guiding principles and top-tier benefits that match the importance of the work we do. The Indivior experience includes: - Competitive vacation, floating holidays and sick leave, plus company closure from December 24th- January 1st - 401(k) and Profit Sharing Plan- Company match of 75% on your first 6% of contributions and profit-sharing contribution equal to 4% of your eligible pay - Annual Equity for All program and U.S. Employee Stock Purchase Plan- 15% Discount - Fleet vehicle program - Comprehensive Medical, Dental, Vision, Life and Disability coverage - Health, Dependent Care and Limited Purpose Flex Spending and HSA options - Adoption assistance - Tuition reimbursement - Concierge/personal assistance services - Voluntary benefits including Legal, Pet Insurance and Critical Illness coverage - Gym, fitness facility and cell phone discounts GUIDING PRINCIPLES: Indivior’s guiding principles are the foundation for each employee’s success and growth. Each employee is expected to demonstrate understanding and adherence to our guiding principles in their everyday performance. COMPLIANCE OBLIGATIONS: Indivior is committed to maintaining a workplace where employees are committed to compliance and feel comfortable raising concerns about potential violations of policies or unethical behavior. As part of your responsibilities, you are expected to: Employee Obligations: - Have unquestionable ethics and integrity with the willingness to stand firm on these principles even under significant pressure - Risk IQ: Know what policies apply to your role and function and adhere to them. - Speak Up: If you see something, say something. Manager Obligations: - Have unquestionable ethics and integrity with the willingness to stand firm on these principles even under significant pressure - Reinforce risk awareness with your team, with accountability and oversight for ongoing review and mitigation. - Model and reinforce a Speak Up culture on your team. The duties and responsibilities identified in this position description are considered essential but are not limited to only those outlined. The employee may perform other functions that may be assigned. Management retains the discretion to add or change the duties of this position at any time. EQUAL EMPLOYMENT OPPORTUNITY EOE/Minorities/Females/Vet/Disabled

Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience. Interested in shaping the future of healthcare with AI? Explore opportunities at lyric.ai/careers and drive innovation with #YouToThePowerOfAI. Director, Business Operations – Prepay Editing The Director of Business Operations for Prepay Editing serves as a strategic operating partner to the General Manager, with a mandate to scale a high-growth business and deliver measurable impact. This role sits at the center of strategy and execution—translating ambitious growth objectives into disciplined operating plans, driving cross-functional alignment, and ensuring consistent delivery against key business outcomes.This leader will architect and run the business operating system, enabling visibility, accountability, and velocity across the organization. With a particular focus on accelerating growth in Secondary prepay editing, the Director will identify and remove execution barriers, strengthen analytics and performance insights, and build the operational infrastructure required to commercialize, deliver, and optimize prepay content at scale. This is a highly visible role with direct influence on growth, client impact, and executive decision-making. Key Responsibilities & Impact Strategic Execution & Business Leadership - Partner closely with the GM to translate strategy into actionable quarterly and annual operating plans, with clear milestones, ownership, and measurable outcomes - Serve as the connective tissue across the business—ensuring alignment between growth strategy, product/content development, and client delivery Operating System & Business Cadence - Design and lead the operating rhythm of the business, including weekly business reviews, monthly operating reviews, and quarterly planning cycles - Establish governance frameworks, decision-making processes, and risk management practices that drive clarity, speed, and accountability Growth & Performance Management - Own end-to-end performance visibility across pipeline, revenue growth, content readiness, client execution, and realized savings - Build executive-level dashboards and insights that inform decisions and highlight opportunities to accelerate growth Cross-Functional Execution at Scale - Drive complex, cross-functional programs spanning content strategy, clinical build, solution design, analytics, client delivery, and customer support - Proactively identify dependencies and execution risks, removing bottlenecks to ensure on-time, high-quality delivery Content-to-Revenue Engine - Establish and optimize the content-to-revenue system, aligning content investments with growth targets, go-to-market priorities, and client demand - Monitor throughput, readiness, and scalability to ensure the business can meet accelerating demand Go-to-Market Enablement - Partner with GTM leadership to strengthen deal support capabilities, including standardized ROI narratives, value articulation, and consultative sales enablement - Ensure internal readiness to effectively position and sell prepay editing solutions Client Delivery Excellence - Build scalable playbooks that ensure seamless transitions from sale → implementation → optimization - Drive consistency, reduce operational friction, and accelerate time-to-value for clients Continuous Improvement & Scalability - Lead operational excellence initiatives, standardizing processes and implementing repeatable mechanisms that improve efficiency and reduce rework - Embed a culture of data-driven continuous improvement across teams Executive Communication & Influence - Synthesize complex information into clear, actionable insights for senior leadership - Provide transparent updates on progress, risks, and key decisions required to achieve business objectives Investment & Resource Strategy - Support strategic decision-making through business cases, capacity modeling, and scenario planning - Ensure resources are aligned to the highest-impact opportunities tied to growth targets REQUIRED QUALIFICATIONS Required (quantifiable from resume/application): - Minimum of eight (8) years of experience in Strategy & Operations, Product Ops, BizOps or Management Consulting, ideally within healthcare or healthcare technology. - Demonstrated success driving cross-functional execution without direct authority, including managing complex dependencies and timelines. - Strong quantitative and analytical capability—experience building KPIs, dashboards, operating reviews, and performance narratives. - Experience improving processes and operating systems (planning, governance, reporting, handoffs) in a scaling organization. - Strong communication skills with the ability to synthesize ambiguity into clear recommendations, decisions, and action plans. - Familiarity with healthcare claims/payment workflows and/or savings-based value propositions (or strong adjacent experience). PREFERRED QUALIFICATIONS - Experience supporting a GM/Product line leader in a growth-oriented business. - Background in payment integrity, claims editing, prepay/postpay analytics, COB/Secondary, or payer operations. - Experience partnering with Analytics/Data teams to improve data reliability, cycle time, and self-serve insights. - Experience building consultative GTM enablement: ROI models, value cases, packaging, playbooks, and client roadmaps. - Comfort with tooling ecosystems (e.g., CRM + BI + project management tools) and translating strategy into scalable operations. ***The US base salary range for this full-time position is: $180,347.00 - $270,521.00 The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. *** Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Position requires Sr Director - (Oversight function) level person with a demonstrated expertise managing global Ophthalmology clinical trial portfolios. At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Our Project Delivery colleagues within our PPD® clinical research services direct, coordinate and manage the technical and operational aspects of projects, securing the successful completion of clinical trials. This includes collaborating with functional area leads to identify and evaluate fundamental issues on the project and to ensure that solutions are implemented. Project Delivery is vital to helping our customers deliver life-changing therapies. Through our global team, you may engage in diverse initiatives and projects, or be part of a virtual international project team gaining cross-cultural experience. Discover Impactful Work: Oversees operational excellence for the department developing strategies to ensure high quality deliverables and successful management of the financial portfolio. Maintains strategic relationships and serves as a senior leadership contact for clients. Provides input to business development and drives the business strategy focusing on innovation, operational efficiency and expansion of the department's global footprint. The Project Oversight Director is accountable for strategic indication or client-specific portfolio management within a Therapeutic Unit. Provides therapeutic expertise in project delivery execution, demonstrating the ability to react quickly and appropriately to escalations. Provokes critical thinking in the Project Lead related to delivery operations, financial negotiations, and risk mitigations/issue management for a project. Drives the overall strategy development for proposals and pre-proposal opportunities. A day in the Life: - May manage staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime. - Accountable for strategic indication or client-specific portfolio management within a Therapeutic Unit​. - Oversee end-to-end delivery and adapt to evolving industry demands. - Expertly leverage therapeutic knowledge to build strong customer relationships and drive high-performing project teams in end-to-end delivery across projects. - Serves as senior level or executive contact. - May review financial forecasting of TA. - Acts as a Champion for organizational changes, offerings, developments and lead workstreams. - Expertly navigates the need to dive in/dive out of situations while ensuring the Project Lead remains empowered. - Provokes critical thinking and drives innovation in Project Lead related to execution of delivery, financial negotiations and prioritization​. - Provides insight into proposal strategy in prep for bid defense​. - Initiates collaboration with Therapeutic Unit Head in development and implementation of business growth strategies. - Maintains awareness and engages as appropriate in the Con Mod process. - Communicates with People Manager(s) to support the development of the employee​ providing expertise and perspective related to client needs, indication and therapeutic knowledge. Keys to Success: Education - Bachelor's degree or equivalent and relevant formal academic / vocational qualification Experience - Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 15+ years). - 7+ years of management responsibility - Advanced leadership skills Knowledge, Skills, Abilities - Capable of working independently and exercising independent judgment to assess sponsor regulatory needs and work with project team members to producing compliant deliverables - Advanced, broad understanding of global/regional/national country requirements/regulatory affairs procedures for clinical trial authorization, licensing, lifecycle management; expert knowledge of ICH and other global regulatory guidelines; in-depth understanding of a regulatory specialty areas, such as preclinical, clinical, CMC, publishing, etc. - Advanced understanding of medical terminology, statistical concepts, and guidelines - Outstanding analytical, investigative, and problem-solving skills, including complex evaluations of intangible variables - Expert financial acumen with an in-depth of knowledge and practical application of budgeting, forecasting and resource management - Accomplished executive presence and consultation and presentation skills - Superior critical and strategic thinking skills that accounts for a broad impact - Excellent coaching and leadership skills - Exceptional customer service, relationship building and stakeholder management skills - Expert negotiation and marketing skills with ability to influence others and drive results - Superior judgment, decision making, escalation and risk management skills - Proven ability to drive corporate strategies to capture, engage and retain repeat customers Work Environment Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: - Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. - Able to work upright and stationary for typical working hours. - Ability to use and learn standard office equipment and technology with proficiency. - Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. - May require travel. (Recruiter will provide more details.) Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.