TBC Corporation

Role Description The Staff Security Engineer will design, implement, and operate the security technologies that protect Lyric’s intellectual property and customer data across cloud ecosystems (Azure and AWS), corporate infrastructure, and endpoints. This role spans identity and access management (IAM), endpoint detection and response (EDR), security information and event management (SIEM), data loss prevention (DLP), network security, and vulnerability management. The position partners with technology and business teams to deliver secure, scalable solutions aligned with Lyric’s security roadmap. Essential Job Responsibilities - Design, build, deploy, and operate security controls and tooling across AWS, Azure, corporate networks, and endpoints. - Engineer, tune, and maintain SIEM content – log onboarding, parsing, correlation rules, and detections – and develop automation and orchestration (SOAR) playbooks to reduce response times. - Administer and optimize the endpoint detection and response (EDR) platform, including sensor deployment, policy tuning, threat hunting support, and endpoint hardening. - Engineer and maintain identity and access management capabilities, including single sign-on (SSO), multi-factor authentication (MFA), conditional access, privileged identity/access management (PIM/PAM), and role lifecycle automation. - Partner with Security Architecture to translate reference architectures and design principles into implemented, measurable technical controls, providing feedback that improves future designs. - Serve as a technical lead during security incidents – building and maintaining containment tooling, forensics readiness, and response runbooks, and participating in post-incident reviews. - Operate the vulnerability management lifecycle: scanning, risk-based prioritization, and partnering with application and infrastructure teams to drive remediation to closure. - Implement and enforce baseline security configuration standards (e.g., CIS benchmarks, OS hardening, network segmentation, web application firewall) through infrastructure-as-code and policy-as-code where possible. - Evaluate, proof-of-concept, and recommend security technologies, tools, and services to the broader security team based on security policy, threat drivers, and operational fit. - Mentor junior engineers, maintain high-quality documentation and runbooks, and participate in an on-call rotation for security escalations. Qualifications - Minimum of seven (7) years of experience in hands-on security engineering and/or security operations. - Minimum of three (3) years of experience engineering and operating security controls within Amazon Web Services (AWS) and Microsoft (MS) Azure. Preferred Qualifications - Bachelor’s degree in Computer Science, Information Systems, or equivalent practical experience. - CISSP, CCSP, GIAC (e.g., GSEC, GCIH, GCIA), or other relevant security-related designation(s). - AWS Security Specialty Certification, Azure Security Engineer Certification. - Experience engineering identity platforms such as Microsoft Entra ID, including conditional access, privileged identity management (PIM), and identity governance. - Experience administering endpoint detection and response (EDR) platforms (e.g., CrowdStrike Falcon) and engineering SIEM detections, including detection-as-code practices. - Proficiency with scripting and automation – Python, PowerShell, and infrastructure-as-code tooling such as Terraform – to deliver security capabilities at scale. - Experience in DevSecOps, container and Kubernetes security, CI/CD pipeline security, and securing SaaS, IaaS, and PaaS workloads. - Experience with network security technologies, including WAF/CDN/DDoS services, intrusion detection/prevention systems (IDS/IPS), network segmentation, and zero trust access patterns. - Working knowledge of security frameworks and standards such as the NIST Cybersecurity Framework, HITRUST, CIS benchmarks, and the MITRE ATT&CK framework. - Experience with data protection, including data loss prevention (DLP), cryptography, key management, and public key infrastructure (PKI). - Experience operating security tooling in healthcare or other regulated environments subject to HIPAA or similar data protection requirements. Salary Information The US base salary range for this full-time position is: $125,241.00 - $187,862.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. Company Description Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience.

Role Description The Medical Content Analyst will research, analyze, update, and create clinical content for automated medical claims solutions within Lyric by: - Researching state Medicaid guidelines. - Consulting other correct medical coding authorities. Qualifications - Experience in medical coding or healthcare analytics. - Strong analytical skills. - Ability to work independently and collaboratively. Requirements - Proficiency in medical coding standards. - Familiarity with healthcare regulations. - Excellent communication skills. Benefits - Competitive salary. - Health and wellness programs. - Opportunities for professional development. Company Description Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by: - Preventing inaccurate payments. - Reducing overall waste in the healthcare ecosystem. - Enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with: - 35 years of pre-pay editing expertise. - Dedicated teams and top technology. - Recognition as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity. - HI-TRUST and SOC2 certification. - Recipient of the 2025 CandE Award for Candidate Experience. Interested in shaping the future of healthcare with AI? Explore opportunities at lyric.ai/careers and drive innovation with #YouToThePowerOfAI.

Role Description The Franchise Business Consultant is the primary point of contact between Big O and its franchisees. The primary purpose of this position is to assist franchisees in building successful, profitable businesses and increasing their value, and implementing growth and operational strategies that align with corporate growth and profitability goals by influencing franchisees to adopt complementary initiatives. It is essential that the Franchise Business Consultant is able to build and maintain relationships with franchisees in order to deepen the commitment of the franchisee to the brand, compliance, and overall growth. This is a remote position. Ideal candidates should be in the east Texas area and close to a major airport. Job Responsibilities - Responsible for developing beneficial business relationships, getting buy-in with all franchises in zone, and creating an atmosphere of teamwork and collaboration for achieving clear targets, goals, and business plans. - Conduct annual business reviews with assigned franchisees to establish goals around growth, profitability, and succession plans. When appropriate, assist franchises in implementing exit strategies. - Analyze operational franchisee performance to identify areas of opportunity for increasing sales and profitability. Make recommendations for business and operational improvement and assist franchisees and their management teams in implementing new processes to achieve goals. - Prioritize and focus efforts with advanced business judgment to create the most value and largest impact for the franchise group, and use early wins to influence others. Additional Job Responsibilities - Ensure that the Big O Brand is protected and well represented by assigned franchisees in all respects in accordance with existing Big O policies and standards. - Plan and conduct or assist with periodic regional meetings as required. - Identify new store growth opportunities in assigned markets with existing franchisees, potential independent conversion candidates, and awareness of potential real estate opportunities. - Understand the strengths and weaknesses of the advertising, marketing, and franchisee markets. - Other duties as assigned. Qualifications - Proven experience in retail business planning, franchise growth, and succession planning with a solid understanding of operational execution in retail. - Outstanding track record of creating beneficial business partnerships, and collaborating with others in a team effort to achieve set goals. - Excellent ability to think strategically, analyze individual businesses for performance, identify issues, evaluate options, prioritize efforts, and develop/implement appropriate actions for growth. - Clear understanding of financial drivers of franchise business operations, market conditions, competitive landscape, and trends. - Excellent communication and interpersonal skills with various audiences to influence behavior, resolve issues, and gain commitment. - Solid ability to keep balance and objectivity while building rapport. - Proven ability to plan, manage time, set targets, work independently, meet deadlines, and deliver results consistently. - Preferred Experience: Five + years’ experience in management of retail tire and automotive service business. Multi-store and/or multi-state management experience a plus. - Bilingual in Spanish/English is a plus. Benefits - Market competitive compensation - 401(k) and Roth with company match. Immediate 100% vesting - Comprehensive benefits including medical, dental and vision - Company paid short term disability and employer subsidized long term disability - Company paid life insurance - Discounted tire purchasing - Tuition reimbursement - Employee assistance program - Generous paid vacation and paid time off - Customizable voluntary benefits - And More!!! Mission Critical Competencies - Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies. - Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. - Cultivates Innovation: Creating new and better ways for the organization to be successful. - Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. - Customer Focus: Building strong customer relationships and delivering customer-centric solutions. - Develops Talent: Developing people to meet both their career goals and the organization's goals. - Ensures Accountability: Holding self and others accountable to meet commitments. - Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives. - Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. - Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. - Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.

Role Description We’re looking for a Technical Product Manager - Senior to join our Platform Product team. This role is ideal for someone who thrives at the intersection of business and technology, has a proven track record of managing technical or platform products, and knows how to drive outcomes across complex systems and organizations. As a Technical Product Manager - Senior, you’ll be responsible for defining and executing the strategy for core platform capabilities that power our product portfolio. You’ll partner closely with engineering, architecture, security, and functional product teams to build scalable, reliable, and extensible solutions that improve developer experience, reduce time-to-market, and increase overall system efficiency. - Own the product lifecycle for one or more core platform capabilities - Collaborate cross-functionally with engineering, architecture, and product teams to deeply understand technical needs and business context. - Drive requirements gathering, documentation, and prioritization for foundational services and systems. - Translate complex business and technical concepts into clear product narratives and development plans. - Ensure solutions are scalable, secure, observable, and supportable from day one. - Define KPIs and success metrics for platform adoption, performance, and efficiency. - Build alignment across stakeholders, balancing short-term delivery with long-term platform vision. Qualifications - Bachelor’s Degree - 8+ years of experience in Product Management - 3+ years Healthcare industry experience Requirements - Master’s in healthcare or technology related field - PO/PM Certification - Pragmatic Marketing Certification - Experience in Payment Integrity Solutions Benefits - The US base salary range for this full-time position is: $165,318.00 - $247,977.00 - The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. - Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. Company Description Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience. Interested in shaping the future of healthcare with AI? Explore opportunities at lyric.ai/careers and drive innovation with #YouToThePowerOfAI.

Role Description The Talent Acquisition Recruiter is responsible for delivering full life-cycle recruiting services in a high volume hourly driver environment. The position requires excellent communication skills, high attention to detail and the ability to multi-task, manage multiple requisitions concurrently and interface with all levels of management. This is a temporary project lasting approximately 3 months. Job Responsibilities - Provide consultative driven recruiting initiatives that include candidate sourcing, candidate screening and assessment, research, market intelligence and end user advisement. - Drive on-going candidate pool development through continuous networking and pipelining, social media channels and internet mining. - Schedule management interviews, coordinate and escort candidates through the interview process. - Lead full life-cycle recruiting for Distribution Drivers (CDL & Non-CDL) roles across U.S. operations. - Develop consultative, data-driven recruiting strategies tailored to hourly and exempt positions within the automotive distribution environment. Additional Job Responsibilities - Partner with hiring leaders to define hiring needs, role requirements, workforce planning priorities, and talent market challenges by geographic region. - Support recruiting for warehouse and transportation roles in fast-paced, high-volume environments. - Screen candidates for safety, regulatory, and compliance requirements including DOT standards, MVRs, background checks, and drug screening as applicable. - Build and maintain relationships with universities, trade schools, CDL schools, military transition. - Advertise current open roles to online and offline alumni communities. Continued Responsibilities - Post job ads and source potential candidates on social media groups. - Designing and implementing recruitment strategies such as events and social media campaigns. - Researching hiring trends and compiling recruitment reports and presentations. - Managing all administrative tasks such as updating recruitment databases, hiring profiles, and applicant documentation. Added Responsibilities - Proven experience in full cycle recruitment to include Time to fill and SLAs. - Coordinate job offers and onboarding with the Human Resources Team. - Manage and ensure the proper usage of the applicant tracking system and deliver weekly results in a metrics-driven format. - Ensure compliance with company process and legal standards. - Perform all other tasks and special projects as requested. Qualifications - Bachelor’s degree or equivalent combination in education and experience. - Social Media networking, internet mining and cold calling. - Project and relationship management. - Experience recruiting within distribution, transportation, logistics, automotive, or supply chain environments. - Experience supporting driver recruiting (CDL and non-CDL) and management-level roles. - Familiarity with DOT hiring requirements and safety-driven work environments. - Demonstrated strong interpersonal and influence skills in dealing with all levels of management and effective at developing strong credibility and working relationships. - Strong business acumen and ability to understand business priorities and translate them into a Talent Acquisition agenda and goals that support the business. - Ability to work both on a team and independently to deliver results. - Ability to thrive in a fast-paced environment and to navigate leaders through a variety of organizational changes. - Must have ability to exercise independent judgment, handle highly confidential sensitive information, flex to changing needs and situations. - Excellent written and verbal communication skills. - Ability to work cross functionally across geographies, cultures, up and down the organization with proven ability to build relationships, establish trust. - Ability to work self-directed, multi-task in a high volume, fast-paced work environment with strict deadlines while demonstrating strong critical thinking, problem solving skills and a sense of urgency. - Proficiency in MS Office Suite, ATS. Benefits - Market competitive compensation. - 401(k) and Roth with company match. Immediate 100% vesting. - Comprehensive benefits including medical, dental and vision. - Company paid short term disability and employer subsidized long term disability. - Company paid life insurance. - Discounted tire purchasing. - Tuition reimbursement. - Employee assistance program. - Generous paid vacation and paid time off. - Customizable voluntary benefits. - and More!!! Mission Critical Competencies - Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies. - Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. - Cultivates Innovation: Creating new and better ways for the organization to be successful. - Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. - Customer Focus: Building strong customer relationships and delivering customer-centric solutions. - Develops Talent: Developing people to meet both their career goals and the organization's goals. - Ensures Accountability: Holding self and others accountable to meet commitments. - Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives. - Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. - Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. - Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.

Role Description Profitably grow NTW unit, sales dollar, and gross margin in targeted customer segmentation. Ambitions will be achieved through maintaining a customer-centric approach and collaboration with respective Account Manager team. The key expectations of the position are to: - Grow tire and non-tire related sales within assigned book of business - Increase TIPS adoption and usage - Customer gradation in the segment funnel - Maintain minimum call volume activity requirements Job Responsibilities - Segment “F” Customers identified in 2026 Segmentation (Low Volume, No Program) - Increase top line sales dollars and units - Customer graduation into segments (A-D) - Solicit Manufacturer Programs - Solicit sales via outbound calls - Establish TIPS accounts - Facilitate and communicate NTW specific promotions - Communicate manufacturer eligible rebates - Establish term accounts through credit department - Champion Metrolink with eligible dealers Additional Responsibilities - Increase Unit and Sales Dollar Growth in the Following Categories - P/LT Tires - Medium Truck - Specialty - Activity recordkeeping - Accurately capture call activity details for all customers in Salesforce.com Continued Responsibilities - Alignment with Center Operations and Field Sales Personnel - Clear communication on program lead opportunities back to the Account Manager’s - Clear communication with DC managers regarding service issues - Other duties as assigned Qualifications - Proficient in computer programs including Microsoft Office, Excel, etc. - Proficient and professional selling skills via the telephone - Ability to learn and become proficient with technology tools: SalesForce.com, TIPS, QlikView, SAP, Personas - Automotive or tire experience (preferred) - Professional appearance and communication skills - Travel via car or airplane required on occasion - Ability to carry promotional and sales related materials and to move or maneuver tires for demonstration purposes when needed - Use of computer keyboard and monitor required daily - Use of telephone required daily - Bilingual in Spanish/English is a plus Benefits - Market competitive compensation - 401(k) and Roth with company match. Immediate 100% vesting - Comprehensive benefits including medical, dental and vision - Company paid short term disability and employer subsidized long term disability - Company paid life insurance - Discounted tire purchasing - Tuition reimbursement - Employee assistance program - Generous paid vacation and paid time off - Customizable voluntary benefits and more! Mission Critical Competencies - Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies - Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm - Cultivates Innovation: Creating new and better ways for the organization to be successful - Collaborates: Building partnerships and working collaboratively with others to meet shared objectives - Customer Focus: Building strong customer relationships and delivering customer-centric solutions - Develops Talent: Developing people to meet both their career goals and the organization's goals - Ensures Accountability: Holding self and others accountable to meet commitments - Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives - Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences - Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity - Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change

Role Description The Payment Integrity Principal serves as senior authority for system-level payment integrity strategy, logic, and enablement across Lyric’s platform. This role operates above transactional execution and is accountable for how domain expertise (Coding Review (CR), Coordination of Benefits (COB), and/or Data Mining (DM)) are translated into scalable, automated, and future-ready solutions across rules, workflows, analytics, and AI-driven capabilities. The Principal ensures that payment integrity logic, platform capabilities, workflow orchestration, and automation strategies work cohesively to deliver accurate, defensible, and scalable outcomes—today and as the platform evolves. This role partners deeply with product, engineering, analytics, and operations to design, govern, and continuously improve: - Rule logic and configuration - Workflow orchestration - Automation (rules engines, bots, agents) - Machine learning - AI-assisted decisioning The Principal has end-to-end accountability for ensuring that payment integrity solutions are technically sound, operationally viable, and strategically aligned with Lyric’s future-state platform vision. Qualifications - Bachelor’s degree in healthcare, business, information systems, data analytics, or a related field, or an equivalent combination of education and relevant experience. - Active professional credential aligned to domain specialization, such as: - Coding Review (CR): CPC, CCS, CCS-P, RHIA with professional, inpatient and outpatient facility coding expertise - Coordination of Benefits (COB): Deep COB/TPL expertise with demonstrated mastery of primacy and eligibility logic - Data Mining (DM): Advanced payment integrity auditing experience with strong reimbursement and contract interpretation background - 12+ years of progressive experience in healthcare payment integrity, including Coding Review, Coordination of Benefits, Data Mining, or closely related disciplines. - 7+ years of advanced experience analyzing, auditing, or designing solutions to identify and prevent improper payments within a health plan, payment integrity vendor, or payer-side environment. Requirements - Proven experience translating domain expertise into scalable logic, including rule design and configuration, workflow orchestration, decision logic or automation frameworks. - Strong analytical skills with the ability to analyze large claims datasets, identify trends, inconsistencies, and systemic risk, and validate assumptions against real-world billing behavior. - Demonstrated experience contributing to or guiding AI-assisted decisioning, machine learning-enabled workflows, advanced analytics or prioritization models, and ability to define guardrails for AI explainability, governance, and human-in-the-loop controls. - Experience partnering with product and engineering teams to translate business and domain requirements into technical specifications and support build, testing, deployment, and post-release optimization. - Exceptional written and verbal communication skills with the ability to translate complex coding and reimbursement concepts into clear, actionable requirements. - Ability to maintain confidentiality and comply with HIPAA and data security standards. - Advanced technical and analytical skills including advanced proficiency with Microsoft Excel for data analysis, validation, and performance measurement, knowledge of SQL, Boolean logic, or query-based analysis tools, and experience working with analytics or BI tools to evaluate production performance. - Experience defining performance metrics, feedback loops, and continuous improvement processes for automated or AI-driven systems and/or familiarity with AI governance frameworks, model monitoring, or explainability standards. - Experience designing, scaling, or optimizing enterprise-level payment integrity programs. - Experience identifying and reducing false positives, operational abrasion, or unnecessary manual effort through system design. - Leadership & Change Enablement; Experience acting as a change agent in evolving or scaling organizations and comfort operating in ambiguity and influencing without authority. Benefits - The US base salary range for this full-time position is: $125,241.00 - $187,862.00 - The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. - Please note that the compensation details listed in US role postings reflect the base salary only, and do not reflect the value of the total rewards compensation. Company Description Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience. Interested in shaping the future of healthcare with AI? Explore opportunities at lyric.ai/careers and drive innovation with #YouToThePowerOfAI. Applicants must already be legally authorized to work in the U.S. Visa sponsorship/sponsorship assumption and other immigration support are not available for this position. Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.

• Actively engage and grow current and prospect customers ensuring penetration for all new Car/Truck Dealers • Ability to hold monthly and quarterly business reviews with key decision makers to show ways to grow their business with TBC Corporation, drawing out fact-based propositions • Active involvement in sales forecast and purchase demand forecast • Demonstrates strong account management skills, cultivating productive working relationship with customers, vendors and internal resource partners, working closely with Logistics management teams, Sales Operations and Finance departments • Strong understanding of Supply Chain channel • Ability to use Salesforce.com to increase interaction with customers and grow their Book of Business • Develop customized business plans and present to customers • Must meet and exceed established sales metrics and targets • Facilitate dealer training opportunities and strong presentation skills • Actively facilitate authorized vendor programs and internal marketing programs with customer base • Demonstrate in depth product knowledge for proper recommendations

Role Description The Staff Software Engineer drives the design and implementation of mission-critical systems across our platform. As a high level individual contributor, this position leads architectural decisions, influences engineering standards, and mentors fellow engineers while remaining hands-on in building scalable, high-performance software. - Architect and implement core services, systems, and APIs with a focus on scalability, security, and maintainability - Serve as a technical leader across multiple projects, providing guidance on system design, coding best practices, and performance optimization - Collaborate cross-functionally with product managers, designers, and other engineers to deliver high-quality solutions - Lead design reviews, code reviews, and contribute to technical documentation and RFCs - Investigate and resolve critical issues in production systems, ensuring reliability and uptime - Drive adoption of engineering best practices, tools, and frameworks across teams - Mentor and coach junior and mid-level engineers, helping them grow in their technical careers Qualifications - Minimum of eight (8) years of software engineering experience, including designing and shipping large-scale systems - Deep proficiency in one or more backend or full stack languages (e.g. Java, Go, Python, TypeScript) - Strong knowledge of distributed systems, API designs, databases (SQL and NoSQL), as well as cloud infrastructure (e.g., AWS, GCP, or Azure) - Experience with CI/CD pipelines, container orchestration (e.g., Kubernetes), and observability practices Requirements - Excellent problem solving skills and a collaborative mindset - Strong communication skills with the ability to influence technical direction and communicate effectively with stakeholders - Experience in a high-growth tech company or fast-paced startup environment - Familiarity with event-driven architectures, streaming systems (Kafka, Pub/Sub), or microservice patterns - Background in platform engineering, DevOps, or site reliability - Contributions to open source projects or technical publications Benefits - The US base salary range for this full-time position is: $150,289.00 - $225,434.00 - The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. - Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. Company Description Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience.

Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience. Interested in shaping the future of healthcare with AI? Explore opportunities at lyric.ai/careers and drive innovation with #YouToThePowerOfAI. The Senior Medical Director is a senior clinical leader who will represent Lyric in strategic engagements with payer clients. This individual will proactively map, establish, and strengthen relationships across payer clinical organizations — from operational leaders through to Chief Medical Officers (CMOs). ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES - Serve as Lyric’s clinical ambassador to payer clients, engaging directly with medical directors, clinical operations executives, and CMOs. - Build trusted advisory relationships that expand Lyric’s influence within payer organizations. [Excellent relationship-building skills are essential.] - Map client clinical leadership structures and proactively identify opportunities for strategic engagement. - Partner with go-to-market and sales teams to support new business development, renewal discussions, and client growth initiatives. - Provide expertise on health plan payment policies, claims editing methodologies, and their downstream impact on provider networks and cost-of-care strategies. - Communicate Lyric’s payment policy and editing content in ways that inform, advise, and influence adoption, ensuring clients strengthen their payment integrity programs while advancing Lyric’s market impact and value capture. - Offer deep subject matter expertise in payer affordability, medical and reimbursement policy, and primary and secondary code edits. - Represent Lyric at industry conferences, client forums, and thought leadership venues as a credible clinical and policy voice. - Act as a conduit of clinical and policy information from payer clients to Lyric’s content, product, and solution development teams. - Support development of go-to-market strategies, sales collateral, and solution positioning with a strong clinical and policy perspective. REQUIRED QUALIFICATIONS Required (quantifiable from resume/application): - M.D or D.O. required - 10+ years of experience in payer organizations, provider systems, or healthcare technology companies. - 4+ years experience with primary and secondary code edit frameworks. - Deep expertise in health plan payment policies and claims editing, with a strong understanding of their impact on provider networks and payer-provider relationships. - Insight into industry-standard payment policies and provider network management approaches in order to better consult with and inform Lyric’s clients. - Familiarity with affordability, claims operations, payment integrity, utilization management, medical policy and/or benefit policy development. PREFERRED QUALIFICATIONS - Active or prior state medical license (if retired from practice). - Outstanding presentation skills with the ability to simplify complex concepts for diverse audiences. - Familiarity with AI methodologies for claims anomaly detection and their applications in payment integrity programs. - Proven ability to translate complex clinical and payment policy content into actionable strategies for adoption. - Strategic mindset with ability to bridge clinical, operational, and business priorities. - Collaborative approach, with success working across sales, product, and client delivery teams. - Willingness and ability to travel up to 40% of the time. ***The US base salary range for this full-time position is: $216,417.00 - $324,625.00 The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. *** Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.