Introduction SymphonyAI Retail is a leading provider of advanced AI-driven solutions and services specifically designed for the retail industry. We empower retailers and consumer packaged goods (CPG) companies with innovative technology to enhance their operations, optimize decision-making, and deliver exceptional customer experiences. We are seeking a highly motivated and results-driven Enterprise Sales Executive to join our team, focusing on hunting new business opportunities within the retail CPG sector. SymphonyAI is now hiring a Pre-Sales-Solution Consultant to lead AI-powered transformation in retail and CPG. This role combines deep expertise in merchandising, supply chain, and store execution with the ability to engage C-level executives and shape strategic direction. You will empower top retailers and CPGs to unlock results that were previously out of reach, across merchandising, demand forecasting, inventory, promotions, and store operations. Job Description What You'll Do: Client Strategy & AI Transformation - Lead high-impact discussions with executives on how AI is reshaping merchandising, supply chain, and store operations. - Conduct discovery workshops to align AI capabilities with customer challenges. - Develop and present clear, compelling strategies and value assessments that resonate with CEOs, COOs, and supply chain leaders. AI-Powered Retail & Supply Chain Optimization - demonstrate AI-driven solutions for merchandising, forecasting, replenishment, and execution. - Identify opportunities to improve pricing, promotions, inventory, store operations and logistics. - Understand, shape, and influence customer demand through pricing, promotions, product assortment and planograms. - Improve forecast accuracy, reduce waste, and enhance supply chain agility. - Show, don’t tell—deliver live product demonstrations that make the value of AI self-evident. Sales, Presales & Solution Design - Enable the end-to-end sales process, from discovery to implementation. - Build ROI-driven business cases, proving AI’s impact on revenue, costs, and efficiency. - Lead pilots, proofs of concept, and ensure smooth adoption and execution. Thought Leadership & Execution - Act as a trusted advisor for retailers and CPGs adopting AI across merchandising and supply chain. - Stay ahead of industry trends in AI, demand planning, and omnichannel supply chain optimization. - Work with Sales, Product, Engineering, Customer Success and Marketing to refine product positioning and impact. What You'll Bring: - Experience: 7+ years in SaaS, supply chain solutions, or consulting for retail and CPG. - Retail & Supply Chain Expertise: Strong understanding of merchandising, store execution, category management, demand forecasting, replenishment, logistics, and inventory optimization. - Executive Engagement: Proven ability to work with C-suite leaders and drive AI adoption. - AI & Analytics Knowledge: Experience with AI-powered forecasting, prescriptive analytics, and decision intelligence. - Communication: Exceptional storytelling, presentation, and persuasion skills. - Results-Driven: Track record of delivering revenue growth, cost savings, and operational improvements. - Certifications: APICS CPIM (Certified in Production and Inventory Management), CSCP (Certified Supply Chain Professional), PMI (Project Management Institute), or Six Sigma. Optional, not required - Proven Closer: Track record of meeting or exceeding sales quotas, accurately forecasting pipelines, and prioritizing high-value opportunities. About Us SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.# #LI-DC1 #LI-REMOTE

Say hello to opportunities. It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. This is where you and your skills come in. We’re currently looking for a Sr. Enterprise Solutions Engineer UCaas/CCaaS to be a key member of the customer-facing sales team having primary responsibility for providing pre-sales technical support for all RingCentral products and services. This person will interact directly with all levels of management on the customer accounts including the executive management team (CEO, CTO, COO, CIO, etc.) Additionally, identify key customer requirements and present RingCentral solutions that meet those requirements. Responsibilities: - Direct account responsibilities for selected accounts in assigned territory. - Assist with the development of formal sales plans and proposals for assigned opportunities. - Transfer industry, technical, and product knowledge to customers. - Keep up-to-date on relevant competitive solutions, products and services. - Provide technical pre-sales support for accounts in assigned territory. - Perform advanced technical presentations for customers and prospects remotely and in-person. - Develop advanced system configurations and implementations in response to customer needs and requirements. - Conduct customer Proof of Concept (POC) deployments for validation of solution design - Develop and maintain expert understanding of all RingCentral applications and products. - Representation at conferences, industry, and sales events when requested by department managers. - Actively participate as a SME for certain products and technologies, providing consultative support to other Sales Engineers in their area of specialization. - Provide direct support for the technical fulfillment of RFI’s, RFQ’s and RFP’s in their assigned territory. - Manage all customer feature requests including documentation of customer requirements, prioritization of all customer requests within each account, and driving development of key features with the product team. - Responsible for continued education on the platform and underlying technologies. Desired Qualifications: - Ability to provide technical leadership to the account team. - Ability to work effectively on a remote basis. - Ability to teach other members of the team and act as a mentor as required. - Ability to apply solutions, technology and products to a business opportunity. - Willingness to travel throughout the assigned region. - Knowledge and demonstrated operating experience in one or more of the following areas of specialization: Voice, Video, Mobile Communications, Fixed Mobile Convergence, VoIP, Mobile, or Legacy Telecom equipment( including experience with all VoIP network elements – Soft Switch, MGW, MGC, SBC, CPE, etc) - Exceptional mastery of VoIP and data networking protocols including: SIP, MGCP, RTP, IMS, HTTP/S, XML, SMTP, SNMP, SSH, etc. - Advanced comprehension of Artificial Intelligence (AI) technology, products and services such as IVA with a concentration in Agentic and Conversational AI. - Strong Proficiency with Contact Center technologies, products and services - Understanding of customer communications requirements for enterprise business markets. - Competitive knowledge including solution, technology and product offerings. - Understanding and conversing about company, solutions and product strengths, weaknesses, opportunities and threats. - Excellent presentation and demonstration skills. - Excellent analytical and problem solving skills. - Excellent interpersonal skills and negotiating skills. - Demonstrates the ability to excel at understanding and communicating complex technical solutions and issues. - 10+ years experience in VoIP network architecture, products, protocols, and solutions. - Strong telecommunications background (with telephony and Soft Switch emphasis preferred). - RingCentral product experience and/or relevant experience in key competitor offerings in technology areas of emphasis are preferred. - Network Design background highly desired. - Some experience in Network Management, Operations, Security, Planning, Traffic Engineering and Implementation desired.

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Job Overview: The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket’s customers by: · Solutioning services that allow for successful post-sales deployment of Rocket products · Solving real problems for, and delivering real value to, our customers and partners – every day · Solutioning and enabling delivery of successful services for our customers and partners with speed, precision, quality, and innovation · Demonstrating that we take commitments seriously – to our customers, to our partners, and to each other Job Overview: The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket’s customers by: · Solutioning services that allow for successful post-sales deployment of Rocket products · Solving real problems for, and delivering real value to, our customers and partners – every day · Solutioning and enabling delivery of successful services for our customers and partners with speed, precision, quality, and innovation · Demonstrating that we take commitments seriously – to our customers, to our partners, and to each other Essential Duties and Responsibilities: · Engage with Sales and PreSales teams to architect implementation services for customers, develop estimates in collaboration with SMEs, construct robust SOWs, negotiate rates and develop pricing for the SOWs · Engage with partners for solutioning, including managing partner rates, qualifications, and positioning. · Work cross‑functionally across Rocket to ensure solutions align to standards and move seamlessly through operational processes. · Competitive Takeout solutioning - Build product maps and proposals of Rocket products that can replace equivalent competitors’ products at customer sites; Work with other solutioners to lead cross-portfolio solutioning to develop a cohesive solutioning proposal for any competitive takeout deals · Build upon established solution delivery techniques to help drive continual improvement of Solutioning process · Establish credibility as a Rocket product expert with all audience levels · Leverage Rocket subject matter experts to provide effective and creative solutions to Rocket customers · Handle objections professionally; answer questions quickly and coherently; deal with challenges assertively and persuasively · Gain understanding of the customer business and seek to identify opportunities where Rocket can bring added value to the customer · Guide client best practice configuration and use of Rocket products and train customers in administration and use of the products · Demonstrate technical leadership skills and be able to lead teams on engagements with mid-level complexity · Contribute as subject matter expert in services pre-sales activities including discovery, scoping and solution proposals. Required Qualifications: · Experience required o 8+ years in related Information Technology position in Solutioning, Professional Services, Services Delivery, Presales or similar roles. o 5+ years Consulting or team lead experience o 2+ years customer-facing experience o ?? 2+ years of project management ?? o 2+ years development, business analysis, or requirements gathering experience · Excellent interpersonal skills o Must be self-motivated and able to manage multiple projects and initiatives simultaneously, regardless of timeline or time zone variations. o Critical thinking, analytical and problem solving o Capable of synthesizing complex and varied inputs and applying conceptual thinking to drive clarity and direction. o Problem determination, diagnosis, identification, testing, and resolution o Relationship management o Excellent written and verbal communication · Occasional travel required Preferred Qualifications: · Partner-engagement and Sales-engagement experience · Broad technology experience highly beneficial, including: o Legacy platform and mainframe computing o Distributed operating systems o Knowledge of databases and database concepts o Web technologies o Cloud experience (AWS, Azure, etc) · Experience with data-modernization use cases or technologies · Location – US time zone Information Security: Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. #LI-JC1 #LI-Remote Annual salary range for this position is between $114,500.00 - $154,575.00 gross before taxes. . What Rocket Software can offer you in USA: - Unlimited Vacation Time as well as paid holidays and sick time - Health and Wellness coverage options for Rocketeers and dependents - Life and disability coverage - Fidelity 401(k) and Roth Retirement Savings with matching contributions - Monthly student debt benefit program - Tuition Reimbursement and Certificate Reimbursement Program opportunities - Leadership and skills training opportunities EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Who we are: BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data. We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for: - BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security - BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards - Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies - CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running) - DUNS 100 Best Tech Companies to Work for - Top 3 Big Data and AI Vendors to Watch' in the 2023 BigDATAwire Readers and Editors Choice Awards - 2024 Inc. 5000 list for the 4th consecutive year! - Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration. Who we seek: We are expanding our Solutions Engineering team. We're always looking for top Engineers to join our winning team. This team works closely with innovative companies interested in leveraging BigID’s platform. You will use your knowledge to influence customer decisions, provide insightful solutions, and drive successful proof-of-value implementations. With your potent technical capabilities, critical and creative thinking, and passion for fast-paced problem-solving, be ready to hit the ground running. We're seeking someone based in PST. What you’ll do: - Work with the Sales team as the technical subject matter expert for BigID’s platform during customer calls and presentations - Use market and technical knowledge to consult on best practices, and offer constructive direction for solution architecture and design - Stay up-to-date on relevant competitive solutions, products, and services - Drive customer success with real-world knowledge and recommendations - Work with the post-sales teams to ensure every customer realizes the value of the BigID Platform and continues to contribute to the success of BigID customers - Work with Product Management to capture and articulate customer and prospect product enhancement feedback What you’ll bring: - Excellent customer-facing communication and organization skills - Good troubleshooting abilities and a methodical approach - Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders, and technology practitioners - Passion for demonstrating solutions and ability to provide technical input during the sales process - Broad understanding of enterprise data architecture, privacy, and security technologies - Ability to plan, execute and close out a Proof of Concept with minimal assistance and oversight - Desire to share knowledge through excellent documentation creation and RFI/RFP responses - Some prior experience with the following: RDBMS systems, no-SQL data, cloud technologies, data stores for structured and unstructured data. - Prior experience with Identity and Access Management or Data Loss Prevention tools is a plus - Proficient in Linux and container framework (Docker and Kubernetes) - Experience with Cloud providers AWS, Azure, and GCP - Minimum of 5 years in a pre-sales engineering or consulting role within a multinational environment - Bachelor's degree in Computer Science or related discipline. (Master’s degree a plus) Our Values: We look for people who embody our values - Care, Do,Try & Shine. - Care - We care about our customers and each other - Do - We do what it takes to make a positive impact - Try - We try our best and we don’t give up - Shine - We shine and make it our mission to always stand out BigBenefits: 💻 Work from home with a global remote-first community Global Culture Corner Flexible PTO and Quarterly Volunteer Days 💸 Equity Participation 100% employer-covered medical, dental, and vision options available to you 🐶 Additional insurance benefits like pet insurance and legal assistance 📚 Learning & Development Opportunities Fidelity Employer Sponsored 401K Paid Parental Leave The annual base salary range is $150,000 - $180,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance. #LI-Remote #LI-MT1 We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here. Job Candidate Privacy Notice Must be able to exercise independent judgment with little or no oversight. BigID is an E-Verify Participant.