The Global Business Operations Senior Director leads and orchestrates core business operations capabilities to enable and enhance business performance and cross-functional operations. This role plays an important strategic role in identifying and prioritizing key business processes and areas of improvement and proposing improvement/enhancement initiatives leveraging Process Excellence and Lean methodologies. This role also owns Enterprise reporting: working closely with executive and functional leadership, defines Key enterprise level functional KPIs and works with the IT data & analytics teams to generate the appropriate dashboards for reporting. The role ensures data-driven decision making, compliant execution, and cross-functional alignment to accelerate growth, quality, and customer experience. This player-coach role also looks after specific business operations capabilities and leads resources in areas such as: Sales Operations and Commercial excellence, Global Fleet operations, PRC and Market Intelligence. - Skills - Strategic leadership with a strong sense of ownership - Process oriented individual with ability to define, review, enhance processes for efficiencies and automation - High degree of autonomy, taking ownership of priorities and delivering results without close supervision. - Collaborative leadership in matrixed organizations, driving cross-functional collaboration and alignment between field and non-field functions - Ability to interact with Executive leadership and translate leadership/strategic needs into operational tasks and instructions for teams - Governance design and change management in complex, multi-country environments - Strong communication, executive presence, and ability to translate analytics into action Experience: - 10+ years in Commercial functions in Healthcare environment - 5+ years in leadership and people management roles, often with global or multi-country scope in a cross functional matrix organization - 5+ years in Business Operations experience in Healthcare environment - Proficiency in ERP systems, CRM platforms, and advanced data analytics tools (Excel, Power BI) - Experience in process mapping, SOP development, and continuous improvement methodologies (Lean Six Sigma, PDCA) - International multi-country experience (US and EU) preferred Education - Bachelor’s degree in Business, Economics, Engineering, Data Science or related field; advanced degree preferred - Relevant certifications (e.g., CRM administration, project management) are advantageous. - Business Intelligence and Enterprise reporting requirements lead - Working across the organization to define and collate the requirements for functional and enterprise KPIs - Providing guidance on those requirements to the IT & Analytics department to build reporting dashboards and advance company insights - Support the definition and lead the implementation of cross-functional G&Os and governance, defining and owning the tools to monitor performance - CRM/XRM (Veeva) Business Leadership - Serve as business owner for Veeva CRM/XRM business requirements, defining roadmap, data standards, and release governance. - Translate business needs into robust requirements; prioritize enhancements that improve field productivity and data quality. - Drive adoption and training; monitor process adherence and system performance via KPIs. - Analyze CRM data to support business leadership and strategies - Commercial Excellence - Leads and manages resources dedicated to enabling commercial team effectiveness, and including Sales operations, Pricing & Exceptions process and governance and Incentive Compensation. - Global Fleet - Leads and manages resources for the strategic and operational management of the company’s global vehicle fleet - PRC and Competitive Intelligence - Leads and manages resources dedicated to the PRC process and the collection and sharing of competitive market insights - Competitive salary and benefits package - Opportunities for professional development and career growth. - Collaborative and innovative work environment. Disclaimer:The included statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

The Healthcare Analytics Solutions (HAS) Marketing Director is a marketing leader for the Healthcare Analytics Solutions business and strategic growth partner to the HAS General Manager. The Director will develop marketing insights and strategic marketing plans to fulfill business growth priorities; drive execution through collaboration across HAS sales and business development teams; liaise across the Quest Enterprise to support HAS development plans. Healthcare Analytics Solutions is a high-growth business looking to continue its growth acceleration. Healthcare Analytics Solutions provides data, analytics and services to 5 business segments: Pharma, Clinical Trials, Health Systems, Health Plans and Public Health. Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Job Purpose The AI Growth & Adoption Director is a high-impact role within the AI Office that bridges innovation and revenue — converting AI strategy into market traction, executive influence, and measurable growth. Operating at the intersection of product, go-to-market, and executive leadership, this individual also serves as a strategic extension of the Chief AI Officer, driving priority initiatives and ensuring the AI Office operates with clarity and momentum. Mission Accelerate customer adoption and commercial expansion of Tungsten's AI capabilities while enabling the CAIO and AI Office to operate at maximum effectiveness. Key Responsibilities AI Growth Strategy & Execution - Define and drive the growth and adoption strategy for AI capabilities across the portfolio - Translate AI innovation into clear commercial positioning and measurable adoption metrics - Establish KPIs and dashboards to track adoption velocity, pipeline influence, and expansion - Identify expansion opportunities to deepen AI penetration within existing customers Customer Adoption & Market Engagement - Partner with GTM and Customer Success leaders to accelerate AI adoption and value realization within strategic accounts - Engage directly with AI decision makers and executive stakeholders to strengthen market positioning - Represent the AI Office in high-impact customer engagements, executive briefings, and industry forums Office of Chief AI Officer Operations - Own the CAIO's operating rhythm: staff meetings, planning cycles, board and EMT prep, and cross-functional offsites - Serve as a trusted proxy for the CAIO, translating decisions into clear workstreams with accountable owners and tracked to completion - Manage AI Office operational infrastructure — budget, headcount, vendor relationships, and resource prioritization - Clear organizational blockers on behalf of the CAIO and protect their bandwidth for highest-leverage work Narrative & Thought Leadership - Create polished, high-impact presentations and written content that translate complex AI initiatives into visually compelling, executive-ready narratives - Co-author keynotes, executive briefings, and marketing content - Translate complex AI capabilities into compelling business narratives - Ensure consistency in AI messaging across internal and external communications Strategic Initiatives & Ecosystem Alignment - Support AI Office build-out, including role definition, hiring, and onboarding as the team scales - Serve as connective tissue between the AI Office and EMT, Product, GTM, and Operations — ensuring alignment and reducing friction - Lead cross-functional initiatives connecting innovation to commercial outcomes and provide strategic recommendations to executive leadership ABOUT OUR PLATFORM Tungsten Automation's Intelligent Automation software platform helps government agencies transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth and profitability—particularly crucial for highly regulated industries facing complex compliance requirements. No other software vendor offers a platform of complementary technologies integrated into a scalable, manageable software platform, positioning us to grow and dominate the process automation space. While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

ABOUT PER SCHOLAS: For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube. Per Scholas preferred hires reside within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA WHO WE ARE LOOKING FOR Per Scholas is seeking a Director of Talent Solutions to lead strategic employer engagement and hiring activation at both the national and regional levels, with a direct focus on increasing job attainment opportunities for learners and alumni. This role sits at the intersection of employer strategy, labor market intelligence, and execution, translating employer demand into real hiring outcomes. The Director will actively build, steward, and optimize employer relationships that result in repeatable, high-yield hiring pipelines, while partnering closely with Senior Directors, campus leaders, and Career Advisement to ensure strong handoffs and alignment. This is a hands-on, externally facing leadership role that balances relationship development with data-driven performance management. WHAT YOU WILL DO Employer Strategy & Relationship Development - Build and manage a portfolio of national and regional employer partners aligned to Per Scholas training tracks and hiring demand. - Develop strategic employer engagement plans that prioritize hiring yield over activity volume. - Serve as a primary relationship owner for employers, ensuring clarity on expectations, hiring timelines, screening criteria, and feedback loops. - Expand and deepen employer partnerships through repeat hiring, multi-cohort engagement, and cross-market opportunities. - Identify new employer opportunities by analyzing labor market trends, hiring signals, and workforce needs. Job Attainment Enablement & Hiring Activation - Translate employer demand into concrete hiring opportunities for learners and alumni, including requisitions, interviews, and offers. - Partner with Career Advisement and campus teams to ensure candidates submitted are job-ready, aligned, and well-prepared. - Support employer-facing hiring events, interview days, and cohort-based hiring initiatives. - Troubleshoot breakdowns in the hiring funnel and course-correct in real time to improve conversion. National & Regional Alignment - Serve as a bridge between national employer strategy and regional/campus execution, ensuring consistency without sacrificing local nuance. - Collaborate with Senior Directors to support underperforming regions or tracks through targeted employer activation. - Coordinate employer outreach and ownership to prevent duplication and ensure a unified external experience. Support temporary or strategic campus coverage when needed to maintain continuity of employer relationships. Data, Performance & Accountability - Track employer engagement, hiring activity, and outcomes in Salesforce with accuracy and discipline. - Monitor leading indicators (requisitions, submissions, interviews) and lagging indicators (job attainment) to assess effectiveness. - Use data to prioritize employer efforts, escalate risks, and inform strategic decisions. - Contribute to national dashboards, reporting, and performance reviews tied to shared KPIs. Leadership & Cross-Functional Collaboration - Model strong partnership across Talent Solutions, Career Advisement, Training, and Operations. - Provide mentorship and guidance to Managers and Coordinators supporting employer engagement. - Surface insights, patterns, and recommendations to Senior Directors to inform national strategy. - Contribute to SOP development, best practices, and continuous improvement efforts. WHAT YOU WILL BRING TO US - 6–8+ years of experience in employer engagement, workforce development, talent solutions, staffing, or business development. - Proven success building employer partnerships that result in measurable hiring outcomes. - Strong understanding of hiring funnels, labor market dynamics, and employer decision-making. - Experience working across national and regional stakeholders in a scaled organization. - Comfort operating in ambiguity while driving clarity and execution. - Proficiency with Hubspot/Salesforce or similar CRM systems; data-driven mindset. - Excellent communication, relationship-building, and stakeholder management skills. #LI-Remote For this role specifically, we are targeting a salary between $75,000 and $85,000 where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualification and experience. QUESTIONS? If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application! Equal Employment Opportunity We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin. PII Policies Non-Discrimination Policy