• Analyse markets, competitors, and traffic sources to identify opportunities for new funnels, creatives, and growth experiments. • Translate insights into actionable hypotheses and prioritise tests with clear success metrics. • Launch and manage cross-functional projects that validate new funnels or optimise existing ones for ROAS and conversion. • Collaborate with brand, performance, and product teams to ensure marketing initiatives align with business goals. • Leverage AI tools and automation to accelerate research, reporting, and creative production. • Develop dashboards and frameworks for tracking funnel performance and test outcomes. • Identify delivery bottlenecks, propose structural process improvements, and drive execution to deadlines. • Prepare regular reports and growth playbooks summarising market findings, test learnings, and next steps.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As an eDiscovery Project Manager (PM) at Array, you will be the driving force behind our client projects, serving as the primary point of contact and consultant for our clients. You will take lead to ensure seamless collaboration across a dynamic team to deliver exceptional service. Your role will be pivotal in managing client and project information, and you will work closely with internal departments to implement the best solutions for our clients' needs. - Client Needs Discovery: Understand and interpret client needs to tailor solutions that exceed expectations, ensuring personalized and effective solutions. - Consultation and Planning: Collaborate directly with clients and internal teams to construct comprehensive project plans, aligning project goals with client expectations and internal capabilities. - Project Oversight: Oversee internal processes to ensure project plans are executed to specifications and deadlines, guaranteeing timely delivery and adherence to required standards. - Client Communication: Provide regular updates to clients, including detailed status reports, keeping them informed and engaged throughout the project lifecycle. - Technical Troubleshooting: Offer advanced support for technology usage, including Relativity, ensuring clients can effectively use the technology and resolve any issues promptly. - Issue Resolution: Address and resolve any client issues with delivered or hosted data, maintaining client satisfaction and trust by ensuring data integrity and availability. - Data Processing: Process data through Relativity Processing as needed, supporting the efficient handling and management of client data. Qualifications - Client Focus: Unwavering commitment to ensuring client satisfaction. Proficient at building and sustain high-touch exceptional client relationships with ESI and portfolio clients. - eDiscovery: Strong proficiency and knowledge of the eDiscovery workflows and technologies. Capable to evaluate client needs and effectively solution to exceed expectations. - Technical Proficiency: High aptitude with database programs, text editors, and review platforms. - Relativity Expertise: Proficient knowledge of Relativity Processing and working knowledge of various Relativity features. - Multitasking Ability: Excellent at managing multiple tasks with strong follow-through. - Organizational Skills: Highly organized with a keen attention to detail. - Communication Skills: Exceptional customer service, interpersonal, and communication skills. - Flexibility: Availability to work extended hours and on a flexible schedule as needed. - Team Collaboration: Proven ability to thrive in a team-based environment. - Quality & Continuous Improvement minded: Strong analytical and problem-solving skills. Requirements - The base Compensation range for this role will be $90,000 - $130,000 and will be dependent upon the individual's location, skills, experience and qualifications. - In addition to the base pay, this role will be eligible for a discretionary bonus program. Benefits - People-Focused Culture - Competitive Pay & Quarterly Incentives - Comprehensive Benefits, 401k & Wellbeing Programs - Flexible Time Off & Remote Work Options - Professional Development & Career Growth Opportunities - Exposure to cutting-edge technology in the legal services industry

• Provide hands-on support for business tools. • Serve as a point of contact for troubleshooting and stakeholder support. • Assist in the preparation and formulation of new contract terms. • Coordinate with the legal team for contract review. • Lead and coordinate multiple projects related to contract management. • Track progress, document, manage risks, and collaborate with teams. • Support the evolution and testing of contract assembly tools. • Maintain comprehensive documentation of onboarding processes.

• Ability to create, maintain, and ‘own’ Project Roadmap for signed customer support efforts • Ability to track a Project budget forecast for the duration of customer support efforts • Manages dependencies and timing between work requests • Ability to draft statements of work and negotiate with customers • Provide leadership, management, and oversight of a single or multiple Implementation and Support projects • Demonstrated flexibility in delivering projects using different SDLC methods • Provide the project team direction and prioritization of activities per defined and agreed • Builds and fosters strong and trusted relationships with customers • Owns and manages customer relationships during implementation • Determines the appropriate amount of Project Management ‘on-site’ time required to maintain relationships • Manages customer expectations at both the Project Team and Executive Level through the Project Lifecycle • Holds the Guidewire team and customer team accountable to agreed-upon deliverables and associated milestones • Escalates delays and project impacts appropriately and creates appropriate project artifacts • Captures, manages, and plans mitigation/resolution of project issues and risks • Manages internal and external team/stakeholder expectations through daily, weekly, and monthly communications • Tracks project budget, risks, and issues and reports on a weekly basis, presenting to Customer Sponsor/Steering Committee at least once monthly • Provides suggestions on how to manage delivery to Customer Leadership successfully • Understands customer Production needs and determines Staffing Model, Release Plan, and Roadmap to meet these needs • Direct team as to this plan • Balances customer Production Support needs with Implementation activities to ensure overall delivery meets customer needs • Determines ‘Implementation Support’ budget approach with customer sponsors, and enforces