About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List. About the Role: As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You’ll act as a trusted partner during the implementation phase, supporting customers as they adopt Karbon and ensuring they achieve rapid time-to-value and long-term success on the Karbon platform. As an Implementation Specialist, you will... - Own the customer implementation journey: Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining project plans, tracking milestones, and ensuring deliverables are completed on time, escalating complexity as needed. - Communicate across multiple stakeholders: Partner primarily with firm administrators and key users to align priorities, clarify responsibilities, and maintain momentum throughout the implementation. - Facilitate structured onboarding: Lead kickoff meetings, configuration sessions, and training sessions using established frameworks and playbooks, adapting delivery to customer needs. - Provide professional guidance: Guide customers on Karbon best practices for workflow setup and day-to-day usage, helping firms establish efficient and repeatable processes. - Coach through change management: Help customers prepare their teams for new processes, reinforce adoption, and address common questions or resistance during implementation. - Ensure data integrity: Support customers in importing contacts and work items, leveraging Excel and other tools to ensure accuracy and completeness. - Identify and mitigate risks: Monitor project progress and flag potential delays or adoption challenges early, escalating risks to senior team members when appropriate. - Collaborate internally: Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer handoffs and capture valuable feedback. - Deliver measurable value: Help customers achieve early wins and milestones that demonstrate value and set the foundation for long-term success with Karbon. - Use AI in day-to-day implementation work, including ChatGPT licenses and AI-driven workflow automations, to support project planning, customer communications, and process optimization. About You - You have 2-4+ years of experience in B2B SaaS Implementations - You have experience with end-to-end technical implementations - You are comfortable managing multiple customer projects simultaneously with clear priorities and organization. - You enjoy customer-facing work and are confident in facilitating meetings and training sessions with administrators and end users. - You have strong communication and presentation skills and can translate technical concepts into clear, actionable guidance. - You are consultative and curious, open to feedback, and eager to grow your implementation and advisory skills. - You have strong attention to detail and pride yourself on accuracy and follow-through. - You enjoy working with data and systems, ensuring integrity throughout migrations and configuration. - You are adaptable and resilient, thriving in environments where processes and priorities continue to evolve. - You are comfortable working remotely and managing your time independently. Bonus points if you have: - Experience in the accounting or tax industry. - Previous experience with workflow, accounting, or project management software. - Background in software onboarding or enterprise implementations. - Knowledge of change management frameworks. - Experience in a startup or high-growth SaaS environment. - Deep knowledge and hands-on experience using Karbon. Why work at Karbon? - Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines - Excellent benefits package including: - Paid Flexible Time Off with an encouraged 3 weeks use per year - Company paid medical for you and eligible spouse/partner and dependents - Company paid dental and vision and eligible spouse/partner and dependents - Fully company funded short and long term disability - Fully company paid life insurance - 401(k) with company matching - Flexible Spending Account - Up to 8 weeks paid parental leave - Work-from-home stipend - Work with (and learn from) an experienced, high-performing team - A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback - Be part of a fast-growing company that firmly believes in promoting high performers from within As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role. The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs. It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are! The estimated base salary range for this role is: $73,000—$82,000 USD Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role! We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization. Generally, if you are a good person, we want to talk to you. 😛 If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion. At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

• Strategic Advisory: Serve as the primary SME for Veeva Network, providing proactive guidance on aligning system capabilities with evolving business requirements and industry regulations • Environmental Governance: Manage the critical "Network-to-CRM" interface, ensuring the integrity of end-to-end data flows and validating the accuracy of Data Change Requests (DCRs) • System Optimization & Continuity: Own the long-term performance of the Network environment, proactively managing the environment to identify technical debt and ensure optimal performance • Best Practice Guidance: Act as a "guardrail" for customers, recommending industry-standard configurations for match/merge logic, survivorship rules, and data model extensions to prevent system degradation • Process Evolution: Partner with customers to refine their internal data governance processes, ensuring they maximize the value of their Veeva investment post-go-live • Configuration Enhancements: Independently execute technical tasks within the customer’s environment, including data model updates and system audits • Manage client interactions, set expectations, and provide clear, effective communication • Triage, troubleshoot, and resolve client-reported issues related to data, configuration, or platform performance • AI-Enabled Efficiency: Leverage Veeva’s approved AI tools to accelerate documentation, data investigation, and provide faster technical insights • Contribute to internal initiatives, knowledge sharing, and best practice development • Uphold the Veeva Vision and Values including “Do the Right Thing” and “Customer Success”

Overview SUMMARY The implementation consultant is charge of scoping and configuring assigned projects. It is in charge of client communication, training, and providing best practices to the customer on how to utilize the product. They are in charge of managing timelines of the projects, cross functional work, and handle any escalations while the customer is in their implementation. Responsibilities PRIMARY RESPONSIBILITIES - Manage assigned implementation projects for Vas Onboarding prioritized products. - Collect project requirements such as configuration documents, questionnaires, property list - Complete Kick off meeting with customers as needed. This task goes over product summary, requirements, implementation timelines, and best practices. - Complete all configuration items assigned in the established SLA - Complete all follow up communication with the customer to keep project on track - Work cross functionally to resolve any issues with Customer success, Support, Product, and Sales teams. - Monitor project progress and update clients accordingly - If tasks for project completion are distributed across the team, the consultant is responsible for assigning those tasks within the established SLA and ensure that they are completed. - Deliver final project within the established SLA - Complete final training call and provide best practices to customer #LI-AP4 #LI-REMOTE Qualifications QUALIFICATIONS Required: - High School diploma or equivalent - Minimum of 1 year customer service experience - Minimum of 1 year experience with Microsoft 360 products KNOWLEDGE/SKILLS/ABILITIES Required: - Strong Critical Thinking skills - Ability to work in a team environment - Excellent customer service skills - Basic understanding of project management and CRM tools Physical Demands and Working Conditions While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds. Salary and Benefits RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: - Health, dental, and vision insurance. - Retirement savings plan with company match. - Paid time off and holidays. - Professional development opportunities. - Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees. Pay Range USD $44,800.00 - USD $76,200.00 /Yr.

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Process and Operational Efficiency Job Qualifications: Skills: Clinical Workflows, Electronic Health Records (EHR), Information SystemsCertifications: NoneExperience: 5 + years of related experienceUS Citizenship Required: No Job Description: GDIT's Federal Health Division is hiring a Deployment Site Practitioner to supports the full lifecycle of the Veterans Affairs Electronic Health Record (EHR) system implementation across multiple medical centers. - Work Location: Remote / Client Site (Nationwide) - Travel Requirements: Up to 50% - On-Site Percentage: 40% - Remote with travel to client sites - High level of client interaction across clinical and operational teams - Dynamic environment focused on readiness, accuracy, and effective communication This role is responsible for conducting discovery activities, analyzing clinical and operational workflows, identifying gaps, and ensuring sites are prepared functionally to transition to the new EHR system. HOW YOU WILL MAKE AN IMPACT: - Lead and organize discovery activities at hospitals, clinics, and shared service sites to assess workflows, clinical services, SOPs, research processes, and operational practices. - Perform post-discovery analysis to identify functional and clinical requirements, evaluate capability gaps, and inform deployment scope. - Develop a strong understanding of the client’s standard capabilities, workflows, and services to support accurate discovery and gap analysis. - Support development of recommendations to address functional gaps and prepare sites for EHR transition. - Build and maintain relationships with clinical, operational, and functional stakeholders to ensure coordination and readiness throughout deployment. - Serve as an intermediary between technical teams and clinical stakeholders, translating requirements and system changes in clear, accessible terms. - Work closely with Change Management (CM) and End User Engagement & Adoption (EUEA) teams to provide clinical context and support key deployment activities. - Contribute to activities including: - User Readiness Assessments (URA) - Data collection and build activities - Workflow validation and testing - Training and adoption events - Document lessons learned at each stage of deployment to strengthen future implementations. - Travel periodically to hospitals and clinics across various geographic regions to support discovery, readiness, and onsite deployment efforts. WHAT YOU'LL NEED (required): - Bachelor’s degree and 5+ years of progressive electronic health records (EHR) support outcome-based functional capability of full-life cycle assessment and implementation - 3+ years of direct clinical information systems and stakeholder engagement experience supporting EHR activities for a software as a service (SaaS) managed EHR solution - Experience collaborating with clinical teams or operational leaders - Strong communication, analysis, and coordination skills - Must be able to obtain a Position of Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting - Ability to travel 50% to various VA client sites. WHAT WOULD BE EVEN BETTER (highly preferred): - Experience with Oracle Health EHR (or similar EHR vendor platforms) - Prior experience with hospital or clinic operational assessments - Familiarity with inpatient and outpatient clinical workflows - Experience supporting large-scale health IT initiatives or EHR deployment programs WHY GDIT: - Work on a mission that matters—delivering outcomes for Veterans and their families. - Access the latest cloud and automation technologies in a modern engineering environment. - Enjoy flexible work options, continuous learning, and a strong culture of purpose and performance. - Be part of a collaborative team driving innovation in government IT. #GDITFedHealthJobs #GDITHealth The likely salary range for this position is $124,093 - $166,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 25-50% Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans