• Partner with enterprise Account Executives as a principal-level peer and domain advisor throughout the sales cycle — from discovery and qualification through proposal, executive alignment, and close. • Lead solution discovery sessions with prospective dealer group executives, developing a thorough understanding of their current DMS environment, operational structure, pain points, and strategic priorities. • Design and deliver tailored solution presentations and platform demonstrations that connect Tekion ARC capabilities directly to the prospect’s operational realities — grounded in how their business actually works, not generic product pitches. • Navigate complex, multi-stakeholder evaluations involving dealer group executive leadership (CEO, CFO, COO, CIO), department heads (Controller, Fixed Ops Director, F&I Director), and IT decision-makers, building independent credibility with each audience. • Travel 40–60% to engage prospects onsite, lead executive briefings, and be present for the moments that determine deal outcomes. • Serve as Tekion’s deepest subject matter expert on DMS platforms and end-to-end dealer operations, covering fixed operations (service, parts, repair), variable operations (retail, F&I, desking), accounting and financial reporting, and CRM. • Understand the full operational footprint of large, multi-rooftop dealer groups — including how processes, reporting hierarchies, and system dependencies scale across dozens or hundreds of rooftops. • Articulate the operational and financial impact of a DMS migration credibly, including data conversion, workflow retraining, integration dependencies, and go-live risk management. • Stay current on competitive DMS platforms (CDK, Reynolds & Reynolds, DealerSocket) — understanding their strengths, weaknesses, and the switching costs and objections they create. • Establish immediate and durable credibility with dealer group executives by demonstrating firsthand knowledge of how large dealership operations work — not product features in the abstract, but the operational decisions, tradeoffs, and pressures that define their day-to-day reality. • Lead executive discovery conversations that go beyond the immediate platform evaluation to uncover strategic priorities: growth and acquisition plans, margin improvement goals, talent and process challenges, and long-term digital transformation ambitions. • Position Tekion as a long-term strategic partner, not a software vendor — advising prospective customers on industry best practices, operational benchmarks, and how the ARC platform can serve as a foundational capability for their next phase of growth. • Handle the toughest objections — on platform maturity, migration risk, competitive alternatives, and organizational change — with transparency, data, and the quiet confidence of someone who has seen these transitions succeed. • Be the person in the room that dealer group executives want to call back. Your credibility extends the relationship beyond the sales cycle. • Design and document tailored solution architectures for complex, multi-rooftop implementations, including integration requirements, data migration scope, phasing strategies, and third-party connectivity. • Identify and evaluate solution tradeoffs, clearly communicating implications for timeline, cost, and operational risk to both the prospect and internal Tekion stakeholders. • Collaborate with Tekion’s product and implementation teams to validate feasibility of proposed solutions and establish realistic delivery commitments. • Produce high-quality deal artifacts including solution overviews, scope summaries, integration maps, and RFP responses. • Act as a direct feedback channel from large dealer group prospects to Tekion’s product organization — surfacing gaps, competitive pressures, and feature requests that influence roadmap prioritization. • Collaborate with Sales, Product, and Implementation leadership to continuously refine Tekion’s enterprise go-to-market approach, demo environments, and competitive positioning materials. • Contribute to a growing library of enterprise sales assets including reference architectures, objection handling guides, and case studies.

• Support in developing and implementing a new curriculum for aspiring AWS Solutions Architects

Role Description We're hiring a contract Technical Solutions Consultant to own the technical side of our enterprise client engagements – from pre-sale through implementation and ongoing support. You'll configure our platform for each customer, write the system prompts that drive how our AI-powered platform behaves, and serve as the technical bridge between our clients and our product/engineering teams. This role requires someone who’s fluent and confident with how LLMs work, shaping system prompts, and crafting inputs that reliably produce the right customer experience. You'll be on customer calls regularly, partnering with our CS team to translate client needs into technical configurations and ensuring each implementation delivers real value. This role is technical but not pure engineering. You'll need to deeply understand our system, configure it precisely, and build within it – but you won't be shipping features. What You'll Do - Pre-Sale Support - Join sales conversations to understand each client's technical needs and AI maturity - Help shape what the engagement looks like technically – what's feasible, what's optimal, what configuration the client needs - Translate client requirements into a concrete implementation plan - Implementation & Configuration - Set up and configure the platform for each enterprise client end-to-end - Write and refine the system prompts and inputs that orchestrate how the platform behaves for each client - Configure LLM settings, custom paths or skills, set up SSO, and orchestrate platform features together into a coherent client experience - Develop repeatable playbooks so implementation gets faster and more consistent over time - Comfortable taking direct action in modern databases to address customer issues or provide reporting - Ongoing Client Partnership - Serve as the technical point of contact for Customer Success and Sales teams - Triage and resolve technical issues, pulling in Engineering and Product when needed (CS and Sales do not go directly to those teams - you do) - Continuously tune and optimize each client's configuration based on usage and feedback - Product Feedback & Synthesis - Funnel client insights, friction points, and feature requests back to Product in a structured way - Because you're closest to how clients actually use the platform, you become the most valuable voice in shaping what we build next Qualifications - Proven experience working directly with clients – including C-Level executives at large (1000+ employee) organizations - Experience configuring enterprise platforms (implementation, onboarding, or solutions engineering background) - Strong prompt engineering skills – you understand how to write system prompts that reliably produce the right behavior from LLMs - Ability to translate between technical and non-technical audiences - Highly organized and able to manage multiple client implementations in parallel - Self-directed – this is a contractor role and you'll need to operate with minimal oversight Compensation - Must be available 10-15 hours per week, with potential to grow. - $3500-$5000/month depending on experience

• Lead business stakeholder workshops to surface data needs, refine use cases, and drive ambiguous asks toward precise, answerable questions • Partner with Product to challenge, sharpen, and validate requirements before engineering investment begins • Translate business outcomes — loyalty, customer lifetime value, athlete behavior, in-store and digital performance — into data requirements and analytical framings • Analyze large, complex datasets across customer, transactional, behavioral, and operational domains to validate requirements, identify patterns, and inform solution design • Develop and socialize analytical findings that directly influence product and platform decisions • Support self-service data enablement by helping business users understand and interact with data assets more effectively • Produce clear, professional artifacts including current and future state data flows, domain data models, source-to-target mappings, data dictionaries, and decision records • Document data lineage, governance considerations, and integration patterns in a way that is accessible to both technical and non-technical audiences • Apply data architecture principles to evaluate, design, and recommend solutions across our cloud data platforms • Contribute to enterprise data model standards, integration patterns, and platform decisions in partnership with engineering and foundational tech teams • Assess data quality, lineage, and governance implications of proposed solutions • Ensure designs account for scalability, reliability, and cost — without over-engineering for the problem at hand