• Technical consulting and support for clients in the field of cyber security and penetration testing • Design and implementation of solutions in complex IT environments • Conducting technical deep dives and supporting red team / penetration test strategies • Analysis of current threats, attack techniques and security trends • Acting as the liaison between clients and internal teams (R&D, Support, Sales) • Identifying opportunities for optimization and expanding customer relationships • Supporting troubleshooting, network analysis and security assessments

• Deliver demonstrations that align the NiCE portfolio with the customer’s business challenges • Identify all functional and technical challenges of assigned accounts • Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs. • Influence and educate clients that NiCE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value. • Lead in all technical aspects of the sales process. • Assist with the definition and execution of successful proof of concepts (POC), where appropriate. • Actively contribute to a team approach with account executives and overlay teams. • Able to promptly respond to functional and technical elements of RFIs/RFPs • Support and enable partners through training, co-selling, technical guidance, and solution positioning. • Empower the partner community by sharing best practices, delivering technical enablement, and participating in partner-focused events and forums. • Help drive partner pipeline growth by delivering strong business and technical messaging that supports partner sales motions.

• Lead end-to-end technical architecture for enterprise-scale government IT programs, from initial concept through production sustainment. • Translate ambiguous, loosely defined requirements into structured solution designs, proactively identifying and documenting critical technical assumptions. • Produce high-quality technical reference architectures, system-of-systems diagrams, and design documents suitable for government review. • Design cohesive architectures that integrate software applications, cloud infrastructure, data pipelines, and AI/ML components. • Engage directly with government customers to elicit and refine mission requirements, making well-reasoned technical assumptions when guidance is limited. • Provide authoritative technical direction to delivery teams, resolving architecture conflicts and approving critical technical deliverables. • Ensure all designs comply with government IT standards, including NIST RMF, FedRAMP, and DoD IL2–IL6 requirements. • Champion DevSecOps practices, cloud-native patterns, and Agile delivery principles across all solution designs.

DescriptionOur sales team is growing and we are looking for a strong Solution Engineer (Product Experts) to join the Solutions Engineer group. As a Solution Engineer at monday, you’ll play a critical role in helping our prospects understand the value of our platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our sales team with the sales processes. We are looking at experienced individuals that would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Enterprise Sales, Product and Customer Success. This role is open for remote, or based in our office in Denver (hybrid 3 days/week). About The Role - You will play a critical role in helping our prospects understand the value of monday - Leverage deep product knowledge to lead the technical aspect in large and complex sales processes - Work closely with our salespeople and help streamline monday's sales process - Map out prospects' business processes and assist them to implement them in our platform - Establish pre-configured solution packages and define best practices - Help to strategize large opportunities Requirements - 4+ years in a Pre Sales Engineering role (or similar) in a SaaS environment - Strong problem-solving skills - A deep technical curiosity for how IT systems work in a business context - Great communication and customer-facing skills - Understanding of JSON and RESTful APIs - Understanding of GraphQL - an advantage - Ability to clearly articulate technical topics to a non-technical audience - Business process mapping skills - Experience responding to technical questions and security requirements from customers - Exceptional teamwork capabilities Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $110,000-$150,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.