Pulumi

Role Description Pulumi Core and the Pulumi Providers ecosystem are the open source foundation that millions of developers rely on to manage cloud infrastructure. We're looking for a deeply technical Product Manager to own the roadmap for both to shape what cloud engineering looks like for the next decade. This role sits at the intersection of three things that are hard to do well together: - CLI and developer UX craft — every keystroke matters when developers live in your tool all day. - Deep technical product thinking — the engine, SDKs across multiple languages, and our extensive provider ecosystem are a serious technical surface. - Open source community leadership — your roadmap lives in public, and your users are also your contributors. If that combination sounds like the job you've been looking for, we want to talk to you. In This Role You Will: - Own the product roadmap for Pulumi Core (engine, CLI, SDKs) and the Providers ecosystem, partnering with engineering to balance long-term architectural bets with near-term community needs. - Obsess over CLI and developer UX — the small frictions that compound over thousands of pulumi up runs, the error messages that make or break trust, the defaults that shape how people think about infrastructure. You’re ready to understand how agents use our product, and create agent-ready interfaces. - Engage directly with the Pulumi community — contributing to community-sourced GitHub issues, joining community calls, participating in Slack discussions, and turning real user pain into roadmap priorities. - Build in public: shape RFCs, write roadmap posts, and represent Pulumi's open source direction to contributors, customers, and the broader cloud-native ecosystem. - Partner with the providers team on the strategy for our large provider ecosystem — what we build first-party, where we invest in tooling for contributors, and how we keep coverage broad and quality high. - Translate enterprise customer needs into open source product decisions without compromising what makes Pulumi loved by individual developers. - Define success metrics that work for OSS (adoption, contribution velocity, issue resolution time, community health) alongside traditional product metrics, and feed insights directly back into roadmap decisions. - Drive end-to-end product delivery from idea to GA and adoption by collaborating with Engineering, Design, Marketing, Sales, Support, and the open-source community. Qualifications - 7+ years of experience in product management, engineering, or technical program management, with significant time spent on developer tools or infrastructure products. - Experience building developer tools or platforms (CLI, SDKs, APIs, infrastructure products). - Strong intuition for CLI and terminal UX — you have opinions about good error messages, sensible defaults, progressive disclosure, and when interactivity helps vs. gets in the way. - Experience working with or shipping in open source — whether as a maintainer, contributor, or PM on an OSS product — and comfort operating in public. - Hands-on familiarity with modern cloud technologies (containers, Kubernetes, serverless, cloud APIs). - Strong technical instincts with the ability to work closely with senior engineers and reason about architectural tradeoffs. - Demonstrated ability to ship high-quality products in ambiguous or complex problem spaces. - Experience working cross-functionally with Sales, Marketing, and Support in a product-led growth environment. - Excellent written and verbal communication skills. - A commitment to building inclusive, collaborative teams. Requirements - Background as a maintainer or significant contributor to a well-known open source project. - Background in cloud infrastructure, DevOps, SRE, or platform engineering. - Familiarity with IaC tooling (Terraform, CloudFormation, Crossplane, CDK) and a point of view on what Pulumi does differently. - Experience speaking at conferences or representing a product publicly to a technical audience. Benefits - Healthcare Coverage: Comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. - Time Off: Unlimited PTO policy encourages balance and rest — and requires employees to take at least three weeks off annually, plus 13 U.S. holidays. - 401(k): U.S. employees are eligible for a 401(k) plan with an employer match. - Parental Leave: 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers. - Remote-First Culture: Fully remote since 2020, supporting flexible work and asynchronous collaboration. - Professional Development: Annual learning and development budget for growth and career goals. - Equity Ownership: All employees receive equity and are empowered to think big, move fast, and build the future of cloud together. - Additional Support: Monthly wellness fund and quarterly happiness fund for team connection.

Role Description We are looking for a Cloud Support Engineer who thrives on helping customers get the most out of Pulumi — supporting teams as they adopt, scale, and evolve their infrastructure-as-code practice using real programming languages, automation, and developer-first workflows. As a founding member of our support team, you will play a crucial role in defining the function while providing technical assistance and support to our ever-growing customer base. You will ensure the smooth operation and optimal utilization of our infrastructure-as-code platform. This is an excellent opportunity to work with cutting-edge technologies and be part of a fast-growing company at the forefront of our industry. In This Role You Will: - Provide technical support and assistance to customers via various communication channels (e.g., email, chat, community) regarding IaC best practices and DevOps concepts. - Troubleshoot and resolve customer issues related to infrastructure deployments, configuration management, automation, and other infrastructure-as-code topics. - Collaborate with cross-functional teams, including engineering, product, and sales to identify and resolve complex technical and business issues. - Actively contribute to the creation and maintenance of technical documentation, including FAQs, knowledge base articles, and troubleshooting guides. - Stay updated with the latest trends and best practices in IaC, DevOps, cloud services (AWS, Azure, GCP, K8s) and related technologies. - Participate in on-call rotations to provide after-hours support when necessary. Qualifications - Minimum of 5 years of experience in a related field, with a strong focus on Infrastructure as Code, DevOps, and code or scripting. - Proficiency in infrastructure-as-code concepts and tools, such as Pulumi, Terraform, Cloudformation and CDK. - In-depth knowledge of cloud service providers, including AWS, Azure, GCP, and Kubernetes. - Comfortable authoring readable maintainable code in one or more of the following; Python, TypeScript, GO, or Java. - Experience using AI-powered support tools and assistants (e.g., LLM-driven troubleshooting tools, AI agents, or copilots) to accelerate customer issue resolution, improve diagnostic accuracy, and enhance knowledge base contributions. - Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues. - Certification(s) in relevant technologies, such as AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or Certified Kubernetes Administrator (CKA). - Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to both technical and non-technical audiences. - Self-motivated and able to work independently as well as collaboratively in a team environment. - Strong attention to detail and a commitment to delivering high-quality customer support. Requirements - Base Salary Hiring Range (Spain): £60,000 to £111,000 - Base Salary Hiring Range (UK): €52,000 to €97,000 Benefits - Healthcare Coverage: Comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. Internationally, we comply with local healthcare requirements and provide regionally appropriate coverage. - Time Off: Unlimited PTO policy encourages balance and rest — and we require employees to take at least three weeks off annually, plus 13 U.S. holidays. - 401(k): U.S. employees are eligible for a 401(k) plan with an employer match to support long-term financial wellness. - Parental Leave: 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers. - Remote-First Culture: Fully remote since 2020, supporting flexible work with asynchronous collaboration and an annual “work from anywhere” stipend. - Professional Development: Every employee receives an annual learning and development budget to support growth, learning, and career goals. - Equity Ownership: All employees receive equity and are empowered to think big, move fast, and build the future of cloud together. - Additional Support: Monthly wellness fund to support mental and physical well-being, and a quarterly happiness fund for team connection.

We are looking for a passionate Senior Community Engineer to educate Pulumi's rapidly growing community on infrastructure as code best practices and how best to maximize use of the Pulumi platform to achieve success in building modern cloud and AI infrastructure. You will be a part of realizing a vision where every engineer, and every AI agent, can program the cloud. In this role, you will communicate Pulumi's unique and innovative worldview and approach to the world of engineers and engage with users to solve complex problems, from multi-cloud Kubernetes to GPU training clusters and agentic infrastructure workflows, and create scale by sharing these solutions with software engineers globally. In addition to engaging deeply with the community, you will also work closely with Pulumi's product and engineering teams (including the team behind Pulumi Neo, our AI agent for infrastructure) to ensure that the needs of the community are always served by the Pulumi platform. At Pulumi you will be challenged, learn, teach, and collaborate with an elite team of great people. While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company. This role will be located in San Francisco, CA. In This Role You Will: - Write blog posts or whitepapers that offer architectural guidance, analyze varying technological viewpoints, and illustrate patterns and concepts around infrastructure as code, including AI-native architectures, GPU orchestration, and agentic IaC workflows. - Speak and perform demos at leading technical conferences across both the cloud-native and AI/ML ecosystems (KubeCon, AWS re:Invent, Microsoft Ignite, Google Cloud Next, PyTorch Conference, Ray Summit, MLOps World, and more). - Build thought leadership for Pulumi around infrastructure as code, platform engineering, and the emerging discipline of AI infrastructure engineering. - Champion Pulumi Neo and our MCP server to the community, showing developers how to combine Pulumi with AI coding tools (Claude Code, Codex, Cursor) and agent frameworks like Strands Agents SDK, Google ADK, and LangChain to ship real infrastructure faster. - Teach the community how to configure and prompt AI coding agents (Claude Code, Codex, Cursor, Cline, and similar) so they consistently produce reliable, idiomatic, production-grade Pulumi code, including patterns for context engineering, MCP-based tool wiring, evaluation, and guardrails. - Develop reference architectures and demos for AI/ML workloads on Pulumi: training clusters, inference platforms, vector databases, RAG pipelines, and multi-cloud foundation-model portability across AWS Bedrock, Azure AI Foundry, and Google Vertex AI. - Create demos to be used in talks, blogs, social media, and community opportunities. - Foster Pulumi community virtually and at regional meetups, including AI-focused and platform-engineering communities. This role spans our entire open source platform, across many clouds (AWS, Azure, Google Cloud, and Kubernetes), supporting any number of industry standard languages (JavaScript, TypeScript, Python, Go, etc.), and scenarios (containers, serverless, AI/ML, and infrastructure). We can safely guarantee that you will always be learning something new! We're Looking For Someone With: - 3+ years in a software development environment. - Bachelor's degree in Computer Science or equivalent a plus. - Excellent written and verbal communication skills, with the ability to convey complex technical concepts clearly. - Demonstrated experience delivering technical presentations and live demos that help developers understand and adopt new tools - Ability to author assets such as blog articles, tutorials, and workshops. - Strong interest in and preferably hands-on experience with AI/ML infrastructure—LLMs, agentic workflows, GPU workloads, MCP, and AI-assisted developer tooling - Hands-on experience configuring AI coding agents (Claude Code, Codex, Cursor, or similar) to produce reliable, production-grade code in real engineering workflows. - Familiarity with prompt and context engineering patterns, MCP server integration, evals, and guardrails that keep agent output trustworthy. - Experience in one or more of the following technologies a plus: - Languages: Go, JavaScript, TypeScript, Python, or C# - Cloud Platforms: Docker, Kubernetes, Amazon Web Services, Microsoft Azure, Google Cloud Platform - Foundation-model platforms: AWS Bedrock, Azure AI Foundry, Google Vertex AI, or open-source equivalents (vLLM, Ollama, llama.cpp). - AI/ML infrastructure: NVIDIA GPU operators, Kubeflow, Ray, KServe, or similar - Building with or integrating LLMs: function calling, MCP servers, and agent frameworks such as Strands Agents SDK, Google ADK, or LangChain Compensation: - Base Salary Hiring Range: $152,00 - $198,000 - All full time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below). Benefits & Perks at Pulumi: Healthcare Coverage: We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. Internationally, we comply with local healthcare requirements and provide regionally appropriate coverage. Time Off: Our unlimited PTO policy encourages balance and rest — and we require employees to take at least three weeks off annually, plus 13 U.S. holidays. 401(k): U.S. employees are eligible for a 401(k) plan with an employer match to support long-term financial wellness. Parental Leave: We provide 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers. Remote-First Culture: Pulumi has been fully remote since 2020, with teammates across 20+ U.S. states and 12+ countries. We support flexible work with asynchronous collaboration and an annual “work from anywhere” stipend. Professional Development: Every employee receives an annual learning and development budget to support growth, learning, and career goals. Equity Ownership: We believe in acting like owners. All employees receive equity and are empowered to think big, move fast, and build the future of cloud together. Additional Support: We offer a monthly wellness fund to support mental and physical well-being, and a quarterly happiness fund for team connection. About Pulumi: Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation. Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across all of these areas with our LLM-powered Pulumi Copilot to push the boundaries of what's possible. At Pulumi, we dream big, in the pursuit of helping our customers out-innovate and win. Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate Pulumi's impact. At Pulumi, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. Pulumi is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

We’re looking for a driven Enterprise Account Executive to help organizations adopt Pulumi’s modern infrastructure platform—enabling teams to build, deploy, and manage cloud infrastructure using the full power of software engineering. Pulumi’s go-to-market motion is anchored in a strong open-source, product-led growth (PLG) foundation, paired with meaningful investment in customer engagement and support. This combination creates a highly productive funnel and a more efficient path to pipeline generation and deal conversion. As an Enterprise Account Executive, you will own the full sales cycle—from prospecting through close and expansion. You’ll engage both new and existing customers, develop and progress opportunities, maintain accurate forecasts, and drive long-term account growth. We operate with a consultative sales approach: understanding customer challenges first, then aligning solutions to deliver measurable value. Your ability to connect technical capabilities to business outcomes will be key in helping customers realize the impact of Pulumi’s platform. Most importantly, at Pulumi you will be challenged, learn, teach, and collaborate with a fun team of people building an amazing culture together. While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company. This role will be located remotely in the Bay Area, San Fransisco area. In This Job You Will: - Own and close complex enterprise deals to consistently exceed monthly, quarterly, and annual bookings goals. - Proactively build and manage a robust pipeline by proactively engaging target accounts and converting high-quality inbound opportunities. - Lead executive-level conversations with CIOs, CTOs, and business leaders, uncovering critical initiatives and aligning our solutions to their strategic priorities. - Orchestrate cross-functional account teams—including Customer Engineering, Professional Services, Marketing and Product—to deliver tailored solutions and maximize customer value. - Develop deep expertise in our platform and competitive landscape to effectively position differentiated value in the market. - Drive continuous improvement by refining sales strategies, tools, and processes to accelerate growth To Be Successful In This Role, You Have: - 6+ years of quota-carrying enterprise sales experience, consistently exceeding targets in competitive, fast-paced markets. - Proven ability to lead complex sales cycles, build business champions, and drive executive-level engagement. - Expertise in articulating the business value of complex technology solutions to both technical and non-technical stakeholders. - Deep expertise in modern sales methodologies (e.g., MEDDICC, Challenger, SPIN) and a track record of disciplined, process-driven pipeline management. - Experience selling SaaS, infrastructure software, DevOps, or open source technologies. - Proven ability to establish credibility with both developers and executive leadership, driving alignment and buy-in across technical and business stakeholders. - Strong time and resource management skills with a structured, strategic approach to qualifying and closing opportunities. - Relentless drive to win: competitive, growth-oriented, and passionate about building business in a high-momentum market. - Effective communicator—written, verbal, and presentation—with attention to detail and a focus on leading customers toward next steps in complex sales cycles. - Customer-first mindset, with a commitment to long-term success and value creation for clients. Compensation: - Base Salary Hiring Range: $90,000 - $150,000 (OTE Range: $180,000 - $300,000) - All full time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below). - Sales Account Executive roles are also eligible for uncapped incentive pay, which can exceed 100% of the offered On Target Earnings (OTE) depending on quota attainment. Benefits & Perks at Pulumi: Healthcare Coverage: We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. Internationally, we comply with local healthcare requirements and provide regionally appropriate coverage. Time Off: Our unlimited PTO policy encourages balance and rest — and we require employees to take at least three weeks off annually, plus 13 U.S. holidays. 401(k): U.S. employees are eligible for a 401(k) plan with an employer match to support long-term financial wellness. Parental Leave: We provide 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers. Remote-First Culture: Pulumi has been fully remote since 2020, with teammates across 20+ U.S. states and 12+ countries. We support flexible work with asynchronous collaboration and an annual “work from anywhere” stipend. Professional Development: Every employee receives an annual learning and development budget to support growth, learning, and career goals. Equity Ownership: We believe in acting like owners. All employees receive equity and are empowered to think big, move fast, and build the future of cloud together. Additional Support: We offer a monthly wellness fund to support mental and physical well-being, and a quarterly happiness fund for team connection. About Pulumi: Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation. Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across all of these areas with our LLM-powered Pulumi Copilot to push the boundaries of what's possible. At Pulumi, we dream big, in the pursuit of helping our customers out-innovate and win. Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate Pulumi's impact. At Pulumi, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. Pulumi is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

We’re looking for a driven Enterprise Account Executive to help organizations adopt Pulumi’s modern infrastructure platform—enabling teams to build, deploy, and manage cloud infrastructure using the full power of software engineering. Pulumi’s go-to-market motion is anchored in a strong open-source, product-led growth (PLG) foundation, paired with meaningful investment in customer engagement and support. This combination creates a highly productive funnel and a more efficient path to pipeline generation and deal conversion. As an Enterprise Account Executive, you will own the full sales cycle—from prospecting through close and expansion. You’ll engage both new and existing customers, develop and progress opportunities, maintain accurate forecasts, and drive long-term account growth. We operate with a consultative sales approach: understanding customer challenges first, then aligning solutions to deliver measurable value. Your ability to connect technical capabilities to business outcomes will be key in helping customers realize the impact of Pulumi’s platform. Most importantly, at Pulumi you will be challenged, learn, teach, and collaborate with a fun team of people building an amazing culture together. While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company. This role will be located remotely in New York. In This Job You Will: - Own and close complex enterprise deals to consistently exceed monthly, quarterly, and annual bookings goals. - Proactively build and manage a robust pipeline by proactively engaging target accounts and converting high-quality inbound opportunities. - Lead executive-level conversations with CIOs, CTOs, and business leaders, uncovering critical initiatives and aligning our solutions to their strategic priorities. - Orchestrate cross-functional account teams—including Customer Engineering, Professional Services, Marketing and Product—to deliver tailored solutions and maximize customer value. - Develop deep expertise in our platform and competitive landscape to effectively position differentiated value in the market. - Drive continuous improvement by refining sales strategies, tools, and processes to accelerate growth To Be Successful In This Role, You Have: - 6+ years of quota-carrying enterprise sales experience, consistently exceeding targets in competitive, fast-paced markets. - Proven ability to lead complex sales cycles, build business champions, and drive executive-level engagement. - Expertise in articulating the business value of complex technology solutions to both technical and non-technical stakeholders. - Deep expertise in modern sales methodologies (e.g., MEDDICC, Challenger, SPIN) and a track record of disciplined, process-driven pipeline management. - Experience selling SaaS, infrastructure software, DevOps, or open source technologies. - Proven ability to establish credibility with both developers and executive leadership, driving alignment and buy-in across technical and business stakeholders. - Strong time and resource management skills with a structured, strategic approach to qualifying and closing opportunities. - Relentless drive to win: competitive, growth-oriented, and passionate about building business in a high-momentum market. - Effective communicator—written, verbal, and presentation—with attention to detail and a focus on leading customers toward next steps in complex sales cycles. - Customer-first mindset, with a commitment to long-term success and value creation for clients. Compensation: - Base Salary Hiring Range: $90,000 - $150,000 (OTE Range: $180,000 - $300,000) - All full time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below). - Sales Account Executive roles are also eligible for uncapped incentive pay, which can exceed 100% of the offered On Target Earnings (OTE) depending on quota attainment. Benefits & Perks at Pulumi: Healthcare Coverage: We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. Internationally, we comply with local healthcare requirements and provide regionally appropriate coverage. Time Off: Our unlimited PTO policy encourages balance and rest — and we require employees to take at least three weeks off annually, plus 13 U.S. holidays. 401(k): U.S. employees are eligible for a 401(k) plan with an employer match to support long-term financial wellness. Parental Leave: We provide 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers. Remote-First Culture: Pulumi has been fully remote since 2020, with teammates across 20+ U.S. states and 12+ countries. We support flexible work with asynchronous collaboration and an annual “work from anywhere” stipend. Professional Development: Every employee receives an annual learning and development budget to support growth, learning, and career goals. Equity Ownership: We believe in acting like owners. All employees receive equity and are empowered to think big, move fast, and build the future of cloud together. Additional Support: We offer a monthly wellness fund to support mental and physical well-being, and a quarterly happiness fund for team connection. About Pulumi: Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation. Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across all of these areas with our LLM-powered Pulumi Copilot to push the boundaries of what's possible. At Pulumi, we dream big, in the pursuit of helping our customers out-innovate and win. Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate Pulumi's impact. At Pulumi, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. Pulumi is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

We’re seeking a Solutions Engineering Manager to lead a team helping customers adopt Pulumi’s modern infrastructure platform—enabling organizations to build, deploy, and manage cloud infrastructure using the full power of software engineering. Our Solutions team is dedicated to partnering with the sales team and empowering our customers with innovative solutions and exceptional experience throughout their buying journey. We are seeking an experienced People Leader to lead a global team of pre-sales solution architects. This role is crucial in driving team performance, enhancing customer adoption and fostering strong partnerships with our sales team, ensuring the technical win during the sales cycle and partnering with Pulumi product teams At Pulumi you will be challenged, learn, teach, and collaborate with an elite team of great people. While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company. This role will be located remotely on the East Coast of the United States. In This Role You Will: - Foster a collaborative and high-performing team culture that aligns with company values and goals. - Lead, mentor, and managed a team of 6 to 10 customer facing architects, ensuring high performance and continuous professional growth. - Conduct regular performance reviews, provide constructive feedback, and develop personalized growth plans for team members. - Partner with the sales team to review customer opportunities and bring technical evaluations to successful conclusion. - Work closely with architects to understand customer needs, challenges, and opportunities, ensuring tailored solutions are provided. - Partner with Sales, Marketing, Product teams and Executive Leadership to align strategies and enhance customer experience. - Facilitate communication and collaboration across departments to ensure cohesive customer engagement. - Monitor and analyze team performance metrics, customer feedback, and market data to refine strategies and achieve business goals. - Participate in the recruitment and onboarding process for new team members, ensuring a strong, skilled and diverse team. - Promote a positive work environment that attracts and retains top talent. We’re Looking For Someone With: - 3+ years proven experience in a leadership role, managing customer facing technical teams, solutions architects, technical support or professional services teams. - Experience in a technical customer-facing role, including positions such as solutions engineering, consulting, or technical support. This experience encompasses addressing client needs, providing technical guidance, and ensuring successful implementation and support of technical solutions. - Deep familiarity with core cloud-based infrastructure, application modernization, Open Source technologies, and public and/or private cloud platforms. - Strong understanding of technology solutions, customer success, and enterprise software. - Demonstrated ability to develop and execute strategic plans, drive results, and lead change effectively. - Experience working with Sales, Marketing, Product and Executive teams in a dynamic, fast-paced environment. - Excellent written and verbal communication skills, with the ability to convey complex technical concepts clearly. - Comfortable operating in ambiguous environments, with a demonstrated ability to take ownership and drive outcomes. Compensation: - Base salary hiring range: 175,000 to 196,000 (OTE range: 250,000 to 280,000) - This role will include a 30% commission/variable along with base salary. - All full time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below). Benefits & Perks at Pulumi: Healthcare Coverage: We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. Internationally, we comply with local healthcare requirements and provide regionally appropriate coverage. Time Off: Our unlimited PTO policy encourages balance and rest — and we require employees to take at least three weeks off annually, plus 13 U.S. holidays. 401(k): U.S. employees are eligible for a 401(k) plan with an employer match to support long-term financial wellness. Parental Leave: We provide 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers. Remote-First Culture: Pulumi has been fully remote since 2020, with teammates across 20+ U.S. states and 12+ countries. We support flexible work with asynchronous collaboration and an annual “work from anywhere” stipend. Professional Development: Every employee receives an annual learning and development budget to support growth, learning, and career goals. Equity Ownership: We believe in acting like owners. All employees receive equity and are empowered to think big, move fast, and build the future of cloud together. Additional Support: We offer a monthly wellness fund to support mental and physical well-being, and a quarterly happiness fund for team connection. About Pulumi: Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation. Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across all of these areas with our LLM-powered Pulumi Copilot to push the boundaries of what's possible. At Pulumi, we dream big, in the pursuit of helping our customers out-innovate and win. Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate Pulumi's impact. At Pulumi, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. Pulumi is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Role Description We’re seeking a Solutions Engineer that is excited to help guide customers in adopting Pulumi’s infrastructure-as-code platform, redefining how teams build and operate cloud infrastructure through real programming languages, automation, and developer-first workflows. At Pulumi you will be challenged, learn, teach, and collaborate with an elite team of great people. This role will be located remotely in the Bay Area. - Partner with the Sales team to articulate the value, visions, and strategy of Pulumi to our customers. - Own the technical pre-sales engagement including technical discovery, demos, proof-of-concepts and ensuring the technical win. - Technically close complex opportunities through advanced competitive knowledge, technical skills and credibility. - Serve as a technical partner to cloud and platform engineering teams, guiding architectural decisions and best practices. - Deliver product and technical presentations to potential clients at customer meetings and Pulumi events. - Be a customer advocate, closing the loop between customers, product teams and engineering, championing the product to the customer and bringing their requirements to the roadmap. - Be challenged, solve new problems, teach about our technologies, and figure out new, better ways to delight our customers. Qualifications - 5+ years of experience in a customer-facing technical role (e.g., Solutions Engineering, Solutions Architecture, or Technical Consulting). - Proficiency with one or more modern programming languages such as Go, Python, TypeScript, C# or Java. - Deep familiarity with core cloud-based infrastructure, application modernization, Open Source technologies, and public and/or private cloud platforms. - Hands-on experience with Infrastructure-as-Code tools (e.g. Pulumi, Terraform, AWS CDK). - Demonstrated experience in software development and related best practices. - Proven ability to lead and manage technical customer engagements, including scoping, expectation setting, and successful delivery. - Experience in solution selling methodologies (e.g. MEDDPICC, SPIN, Challenger Sales) and how they apply to the technical sales cycle. - Experience building effective relationships with both technical stakeholders (developers, architects) and business leaders. - Excellent written and verbal communication skills, with the ability to convey complex technical concepts clearly. - Comfortable operating in ambiguous environments, with a demonstrated ability to take ownership and drive outcomes. Requirements - Nice to Have - Experience in a startup environment or fast-paced technology company. - Public cloud certifications (AWS, Azure, GCP). - Experience with enterprise software sales. Compensation - Solutions Engineer - Base Salary Hiring Range: $115,000 - $143,000 - Solutions Architect - Base Salary Hiring Range: $147,000 - $190,000 - This role will include a 30% commission/variable along with base salary. Benefits - Healthcare Coverage: Comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. - Time Off: Unlimited PTO policy encourages balance and rest — requiring employees to take at least three weeks off annually, plus 13 U.S. holidays. - 401(k): U.S. employees are eligible for a 401(k) plan with an employer match. - Parental Leave: 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers. - Remote-First Culture: Fully remote since 2020, supporting flexible work with asynchronous collaboration. - Professional Development: Annual learning and development budget for growth, learning, and career goals. - Equity Ownership: All employees receive equity and are empowered to think big, move fast, and build the future of cloud together. - Additional Support: Monthly wellness fund for mental and physical well-being, and a quarterly happiness fund for team connection. Company Description Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation. Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.