The Solutions Architect (SA) is a strategic partner to the Sales team, responsible for uncovering complex supply chain inefficiencies and designing tailored integration solutions. You will lead the technical discovery, build high-impact Proof of Concepts (POCs), and serve as the subject matter expert on how our platform integrates customer ecosystems and orchestrates B2B processes to drive resilience and scalability. What You Will Be Doing - Function as the technical lead and trusted advisor through the sales cycle - Conduct discovery sessions directly with prospective and existing customers to gather business and technology requirements - Translate technical architecture into business outcomes for C-suite stakeholders (CTO, COO, VP of Supply Chain) - Demonstrate the value of Cleo solutions through presentations and demonstrations on-site and remote - Collaborate with Product Management to provide 'voice of the customer' feedback, influencing the product roadmap based on market trends and prospect requirements - Assess, scope, and complete proofs of concept (POCs) to demonstrate the value of Cleo's solutions in a customer environment - Lead the technical response for RFI/RFPs, ensuring our unique value propositions are clearly articulated against competitor weaknesses Your Qualifications - Bachelor's degree in Computer Science, Computer Information Systems, or related, or equivalent relevant experience - 5+ years in pre-sales or customer-facing technical roles such as support or services - Experience with cloud or on-premises integration software - Understanding of core Supply Chain processes such as Order-to-Cash, Procure-to-Pay, and Load Tender-to-Invoice - Knowledge of B2B integrations, including EDI, REST/SOAP APIs, and JSON/XML data structures A few things we have to offer: - Compensation: $120,000 - $140,000 + Bonus potential - Great Healthcare + Dental + Vision - Flexible PTO - Culture of support, encouraging Life-Work balance - 401k match - FSA and HSA options - Employee Assistance Program - Paid Parental Leave - Remote work environment - Representing a company with 4,000+ clients and a 99% retention rate - Accelerated title and salary growth potential - A fun and energetic work environment that makes you excited to go to work every day

Job Description: Pluralsight is looking for a Billing Solution Architect with a learner’s mindset to join our team! We value innovative thinking, proven problem-solving skills, and team communication. We are looking to build creative new billing solutions for both our customers and internal partners, and would love a collaborative engineer comfortable with crafting custom integrations to join us on our journey. In this role, you’ll help build and run the systems and integrations that enable Pluralsight’s end-to-end Quote-to-Cash process. You’ll work closely with Billing, Payments, Product, and Engineering partners to configure billing capabilities, support integrations between the Pluralsight platform and third-party systems, and improve reliability, scalability, and observability of our billing ecosystem. You’ll be a strong fit if you enjoy solving system problems, working with data, and turning business needs into practical technical solutions. Who you’re committed to being: - You enjoy learning and are open to new ways of doing things. - You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns. - When communicating you are self-aware, insightful, and proactive. - You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link. What you’ll do: - Contribute to billing implementations and enhancements by supporting solution design and delivering hands-on configuration/development work (e.g., product/catalog setup, invoicing, taxes, proration, subscriptions, amendments, collections workflows). - Build and maintain integrations connecting the Pluralsight platform, CRM/CPQ, billing, payments, tax, and other back-end systems (APIs, event streams, middleware), including monitoring and operational support. - Partner in discovery and requirements workshops by gathering requirements, documenting current/future-state flows, and producing clear outputs (process maps, user stories, acceptance criteria, basic prototypes). - Translate business requirements into technical designs by contributing to conceptual/logical architecture artifacts (data flows, integration patterns, system diagrams) and proposing trade-offs. - Troubleshoot and resolve integration issues between billing and downstream systems (revenue/finance, provisioning, identity, reporting), including root-cause analysis and preventative fixes. - Support performance and scalability improvements through tuning, bulk operations strategies, retry patterns, idempotency, and identifying bottlenecks in billing and integration flows. - Improve observability and operational readiness by defining logging/metrics/alerts, writing runbooks, and supporting incident response for billing-related production issues. - Support delivery execution by estimating work, contributing to sprint planning, maintaining Jira hygiene, and raising risks/dependencies early with clear mitigation options. Experience you’ll bring: - Hands-on experience with billing or subscription platforms (e.g., Zuora, Chargebee, Stripe Billing, Recurly, Adyen and/or comparable tools), including configuration and/or integration work. - 3+ years of experience in billing systems implementation, solutions engineering, or backend/integration engineering in a SaaS environment (subscription or usage-based billing preferred). - Experience contributing to at least one implementation or major enhancement of a billing platform (full lifecycle is a plus, but not required). - Working knowledge of recurring billing concepts: subscriptions, renewals, proration, amendments, invoicing, credits/refunds, taxes/VAT, dunning/collections, and payment retries. - Strong integration fundamentals: REST APIs, webhooks/events, authentication, data mapping, idempotency, retries, and basic troubleshooting across distributed systems. - Familiarity with Salesforce (CRM and/or CPQ) and how upstream objects/processes impact billing downstream (order/quote/account/product structures). (Deep architecture ownership not required.) - Comfort operating in Agile delivery with Jira (writing user stories, acceptance criteria, sizing, sprint participation). - Strong written and verbal communication: ability to document requirements clearly, communicate status/risks, and collaborate with cross-functional stakeholders. - Experience with middleware/iPaaS (e.g., Mulesoft, Workato, Boomi) or event streaming patterns. - Experience supporting Finance/RevOps needs (revenue recognition touchpoints, reconciliation, reporting). - Exposure to checkout/payments concepts (authorization/settlement, SCA/3DS, declines, retries, tokenization). Requirements: - Requires a minimum of 5 years of related or equivalent experience; or 3+ years with an advanced degree. - This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Why you’ll love working here: - We work in a blended environment that supports collaboration, flexibility, and connection across teams. - We are mission-driven, shaping the future of tech upskillling and delivering impact that matters. - We foster a culture of inclusion and belonging, where everyone can contribute and thrive. - We are always learning, creating an environment where you can take on new challenges, expand your skills, and grow with purpose. - Benefits include competitive compensation, bonus eligibility, comprehensive medical coverage, unlimited PTO, wellness reimbursement, professional development funds, and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. We offer highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. Pay Transparency: The annual US base salary range for this role is $106,400 - $140,000 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted within 90 days after the initial posting date to be considered. Recruiting Scam Notice: Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-DB1 #LI-Remoe

• Serve as core member of the Cloud Infrastructure Team • Responsible for architecting, planning, and implementing Azure Cloud Infrastructure DoD IL5 technologies • Provide solid engineering and administration support of Azure based solutions • Support drafting and maintaining documentation for the EITaaS Cloud environment • Successfully oversee the deployment and implementation of solutions within an Azure environment • Provide hands-on Azure network engineering ownership, including implementation, administration, and management of virtual appliance-based next generation firewalls • Ensure network traffic only ingresses and egresses via approved communication paths • Deploy, maintain, troubleshoot, and resolve issues within Linux-based environments • Creative solutioning utilizing a combination of multiple technologies to meet security standards in a variety of scenarios

• Collaborate as a key member of our scrum team to translate integration requirements into robust, cloud-based applications. • Design, write, test, document, and deploy high-quality code using .NET Framework, .NET Core, and C#. • Develop and manage complex integration workflows using TIBCO BusinessWorks (BW) and TIBCO EMS. • Build reusable backend APIs (REST, Web Services) and microservices, optimizing for speed and scalability. • Design and implement diverse data storage solutions using SQL Server, PostgreSQL, Cassandra, or Elassandra. • Automate manual processes by leveraging RPA tools (Automation Anywhere, UiPath) and IDP solutions (ABBYY). • Participate actively in design and architecture discussions, ensuring adherence to Microservices and SOA principles. • Contribute to the product vision by exploring and proposing new integration technologies.