• Develop, configure, and enhance ServiceNow applications, ensuring alignment with business objectives and best practices. • Stay current with ServiceNow products, features, and industry trends to drive innovation. • Conduct technical assessments and provide recommendations for improving existing ServiceNow implementations. • Perform unit, system, and integration testing. • Debug and fix technical problems. • Support the development of detailed technical documentation. • Provide demonstrations of developed applications to product owners and end users. • Participate in platform upgrade activities including regression testing and reconfiguration. • Ensure the security, scalability, and maintainability of ServiceNow solutions.

• Proven experience as a key technical resource leading the development of solutions in client environments. • Prepare and present client-facing and internal deliverables that are technology-related • Serve as the Senior ServiceNow application developer responsible for implementing solution design using best practices • Overall responsibility for analyzing and documenting business processes and systems • Facilitate requirements gathering and document requirements • Collaborate with Product Designer to provide ServiceNow design support • Collaborate with System Administrators and ServiceNow Support concerning strategies and technical aspects of platform upgrades • Design and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes • Perform hands-on technical development work based on assigned user stories; conduct unit testing for each story assigned. • Develop JavaScript server/client code as needed for integration • Create and use update sets to move customer configuration between environments • Create and maintain API and data integration processes between ServiceNow and other services. • Provide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing root cause analysis • Build reports, gauges, and home pages • Troubleshoot and resolve issues during configuration, testing, and release • Assist in troubleshooting patch/release management issues • Ensure environments are configured to the proper security standard, as well as configured for performance and high availability

• Lead architecture, design, and implementation of ServiceNow solutions across multiple modules. • Own end-to-end solutioning for enterprise workflows, ensuring scalability and best practices. • Collaborate with stakeholders to define technical strategy and roadmap. • Provide technical leadership across ITSM, SecOps, IRM, ITOM, SPM, and CSM. • Design and implement advanced automation and AI-driven workflows. • Contribute to the development and integration of Agentic AI solutions within ServiceNow Ecosystems.

ServiceNow SPM Senior Developer About Bravium Consulting Bravium Consulting is a dynamic and rapidly growing firm specializing in technology and management consulting for both public and private sector clients. Our team of skilled, certified professionals is dedicated to delivering innovative, effective, and fast-executing solutions. As a three-time ServiceNow Partner of the Year—winning Creator Workflow Partner of the Year in 2022, ServiceNow Store Partner of the Year in 2024 AND 2025 ServiceNow Worldwide Innovation Partner of the Year! — we take pride in our expertise and commitment to excellence. At Bravium, we believe that our people are our greatest strength, which is why we invest in hiring top talent who align with our core values: - Strive for Greatness - Do the Right Thing - Foster Teamwork - Respect Each Other - Grow Together Position Overview We are seeking a ServiceNow SPM Senior Developer to join our team. In this role, you will be responsible for configuring, customizing, and enhancing the ServiceNow platform to meet business needs. You will collaborate with IT and business stakeholders to design and implement solutions that optimize workflows, improve efficiency, and support business objectives. As a ServiceNow SPM Senior Developer, your responsibilities will include: - Work independently on assigned tasks for the end-to-end ServiceNow SPM implementation for the client. - Design and develop solutions within the ServiceNow platform, primarily focused on SPM modules. - Conduct workshops with clients to articulate the value of SPM solutions and solicit feedback on the proposed / developed solutions. - Provide expert-level support and technical mentoring to stakeholders - Manage platform and infrastructure to ensure smooth operation of Project and Portfolio Management processes, with a strong focus in Demand Management, Project Management, Resource Management, Agile Development. - Collaborate with functional teams and lead technical solution design sessions for the designated work area(s). - Contribute to process improvement and documentation - Perform advanced troubleshooting, bug fixes, and root cause analysis Qualifications Skills and Experience - Minimum 5 years of IT software consulting experience, with 3-5 years specifically in ServiceNow implementations - Strong proficiency in JavaScript and ServiceNow scripting - In-depth knowledge of Project and Portfolio Management and Strategic Portfolio Management concepts and best practices - Excellent verbal, written, and interpersonal communication skills - Experience in implementing ServiceNow SPM for enterprise clients Required: - Bachelor's degree in Computer Science, Information Technology, or related field (additional work experience may be considered in lieu of degree) - Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) - ServiceNow Certified System Administrator - Active Public Trust clearance preferred - U.S. Citizenship required. Why Join Bravium? - At Bravium, we don’t just hire employees—we invest in their growth and success. We offer: - Competitive salaries and annual performance bonuses - 15 PTO days and 11 paid holidays - Comprehensive healthcare coverage: Medical, Dental, and Vision Insurance - 100% employer-covered Short-Term & Long-Term Disability Insurance - 401(k) match: 100% match on up to 4% of your salary - Professional development: Training programs and certification support - Flexible work arrangements - Maternity & Paternity Leave - Employee Assistance Program - Referral bonuses If you're passionate about ServiceNow development and want to be part of a company that values innovation, teamwork, and personal growth, we'd love to hear from you! Apply today and let’s build something great together. Bravium Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.