• Provide technical expertise to help product counterpart to assess, experiment and shape the direction of ClickSend developer tools. • Shapes and drive the direction and priorities of the team, actively seeking ways on how the team can better help their stakeholders and maintain focus on delivering customer value. • Work closely with product lead, product owners and engineers to prioritise initiatives, take proactive approach in outlining risks/ trade offs and prepare for the upcoming features and customer needs. • Directly manage a team of full stack engineers to engage, grow, challenge and empower engineers to do their best work. • Lead the team’s ownership of technical architecture, design and requirements of solutions in the team’s business domain. • Lead the team’s effective breakdown of solutions into work items and the efficient delivery of required changes at high quality. • Own the team’s end to end delivery of work from creation to production deployment, support and monitoring. • Effectively delegate tasks, optimise team productivity and consistently achieve fortnightly sprint goals and quarterly goals. • Liaise with team members, management, and other development stakeholders to ensure projects are completed to standard. • Identify risks and form contingency plans as soon as possible. • Own the team’s ways of working and processes, identifying and implementing improvements over time. • Establish and grow the team’s autonomy, sense of psychological safety and team culture to engage and build motivation within the team. • Cultural model for the team and company, demonstrating humility, accountability and willingness to admit mistakes and learn from them. • Grow and maintain a team of full stack engineers sufficiently skilled across the stack (architecture, frontend, backend, database, devops, security, test automation, monitoring) to deliver streams of work with minimal dependencies outside the team. • Identify and address skill gaps, and participate in hiring decisions and team composition changes. • Responsible for coaching and managing team members' career and performance. • Keep up-to-date with industry trends, best engineering practices and new technology platforms.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Daniels Health is looking to add a dedicated and skilled Maintenance Manager to manage and oversee the maintenance of plant machinery and operations within all Daniels Health sites in North America. The ideal candidate will possess a strong background in electrical, mechanical, and boiler equipment used in manufacturing. The role includes travel and on occasion short notice support to sites when emergency situations arise. The candidate shall have a strong background in maintenance and improvement of production equipment, and the ability to develop a sound knowledge of the working operations of a medical waste processing center. Responsibilities - Assume ownership of and improve the Maintenance department’s programs, SOPs and KPIs. - Track, analyze, and improve location’s Key Performance Indicators (KPIs) to make recommendations for improving plant operations, OEE (Overall Equipment Effectiveness) and maintenance problem resolution. - Design, implementation, and compliance of computer maintenance system (Maintain X) procedures and preventative maintenance scheduling. - Provide personal, hands-on and remote leadership, training and support to the business operations & maintenance technician staff. - Conduct onsite audits and inspections of the program to ensure compliance. - Develop a sound knowledge and complete understanding of the equipment owned and operated by Daniels including but not limited to: Boilers, autoclaves, washlines, compactors, and robotics. - Oversee planning and scheduling of preventative maintenance. - Develop and manage plans for plant equipment & maintenance processes to ensure sites meet uptime requirements and minimize maintenance costs and downtime. - Design and implement effective machine upgrades and modifications, to achieve improvements in reducing maintenance cost and equipment downtime. - Review the operation of equipment with appropriate personnel to identify maintenance issues in the areas of Safety, Quality, Cost, Productivity and Customer Satisfaction. - Manage vendor selection and negotiation for the outside service of key plant equipment. - Coordinate & verify work and quality of service performed by outside vendors. - Provide timely technical support to maintenance and operational staff. - Maintain a sound knowledge of OHSA regulations and display a superior commitment to workplace safety. Qualifications - Bachelor’s degree in mechanical, electrical, or manufacturing engineering required. - 5+ years of relevant experience in managing a maintenance team, ideally in a multi-site environment. - Background and experience integrating CMMS with machine PLCs, HMI’s and IIOT sensors. - Strong data analytic experience utilizing MS Office Suite. - Must understand maintenance management systems and processes, preventative and predictive maintenance, manufacturing technologies, and standard software applications. - Requires strong communication, math, organizational, and analytical skills. - Knowledgeable with hands-on boiler operating experience. - Hands-on electrical and mechanical experience with the ability to identify electrical issues, communicate fault conditions, and make repairs & improvements. - Ability to plan and design modifications on equipment to improve reliability or operability. - Ability to troubleshoot via remote connections & telephone support to find faults or technical issues of machines and remotely coach employees or contractors on repairs. Character Competencies - Proactive – Is able to identify and step up to take responsibility for equipment uptime and improvements. - Communication – Must be able to communicate clearly and effectively, in both written and oral form, to all levels of the business. - Task Management – Must use initiative to prioritize tasks and work to achieve the necessary goals. - Work Flexibility – Have flexibility in working hours to cope with activities, including last-minute travel to facilities to solve issues or calls out of the typical work hours. - Team player – Excellent relationship development skills with a high-energy, positive, driving attitude. Special Requirements - Must be available for travel in the USA & Canada to support all sites, as needed. Benefits - Medical, dental, and vision insurance. - Retirement savings plans with company match contributions. - Paid vacation and sick time. - Wellness resources. - Life insurance. - Professional development opportunities. Salary The pay range for this position is $120,000 to $130,000 base salary. Actual compensation within this range will depend on factors unique to each candidate, such as prior experience, skill, certifications, and work location.

• Lead one or more engineering teams to deliver meaningful business results and customer value • Drive clarity, focus, and accountability across complex and parallel projects • Drive continuous process improvement initiatives to enhance team productivity, predictability, and velocity • Build strong partnerships with Product, UX, and cross-functional teams to align priorities and deliver outcomes • Mentor, coach, and grow engineers and managers, supporting their long-term success • Foster a culture of inclusion, respect, empathy, and trust—ensuring everyone feels they belong • Translate team feedback and engagement insights into meaningful action that strengthens team culture • Promote best practices in quality, observability, reliability, and code health across teams • Guide teams to build solutions grounded in a deep understanding of customer and end-user needs

• Build and scale a high-performing team: lead, coach, and grow the team while hiring strategically, identifying operational gaps, and raising the engineering bar • Drive execution across strategic initiatives: Deliver against a multi-quarter roadmap spanning reporting infrastructure, enterprise reporting capabilities, AI-powered insights, and scalable data foundations • Shape technical and product strategy: Partner closely with Product and cross-functional engineering teams to define the long-term vision and architecture for Reporting and data-driven product experiences • Lead through ambiguity and rapid growth: Navigate complex, evolving problem spaces while balancing near-term customer impact with long-term platform investments • Partner cross-functionally: Collaborate deeply with Product, Design, Platform, and business stakeholders to evolve Vanta’s reporting strategy and enterprise data capabilities