Role Description - Erstellung, Überarbeitung und Standardisierung von Montage-, Bedienungs- und Pflegeanleitungen sowie begleitender technischer Dokumentation – in enger Abstimmung mit Produktentwicklung und Produktmanagement - Erstellung und Pflege von technischen Zeichnungen, Schemata und Illustrationen zur visuellen Unterstützung der Dokumentation - Strukturierung und Aufbereitung technischer Informationen – von der Produktidee bis zur Marktreife - Analyse und Optimierung bestehender Dokumentationen hinsichtlich Wiederverwendbarkeit, Aktualität und Konsistenz - Mitarbeit an deutschsprachigen Preislisten- und Ausschreibungstexten für den internationalen Einsatz, mit Fokus auf Verständlichkeit und Textqualität - Initiierung und Umsetzung von Projekten zur Weiterentwicklung der technischen Dokumentation, z. B. durch die Wiederverwendung von Video-Content, Erschließung neuer Medienformate oder den Einsatz KI-gestützter Werkzeuge - Pflege und Verwaltung technischer Dokumente in SAP, PIM-Systemen und QR-Code-Managementtools Qualifications - Abgeschlossenes Studium im Bereich Technische Redaktion, Technische Kommunikation, Mediengestaltung oder eine vergleichbare Qualifikation - Praxiserfahrung in der Erstellung international eingesetzter technischer Dokumentation (idealerweise für Bauprodukte) - Sehr gute Kenntnisse der gängigen MS-Office Anwendungen sowie der Adobe Creative Cloud (z. B. Adobe InDesign, Adobe Illustrator) - Strukturierte, selbständige und lösungsorientierte Arbeitsweise, auch bei komplexen technischen Inhalten - Sehr gute kommunikative Fähigkeiten und Teamgeist, sowohl im Austausch mit internen Fachbereichen als auch mit externen Dienstleistern - Sehr gute Deutschkenntnisse in Wort und Schrift sowie Englischkenntnisse zur Kommunikation im internationalen Kontext Benefits - 30 Tage Urlaub - Betriebliche Altersvorsorge - Fahrradleasing - Feedbackgespräche - Fitnessangebote - Flexible Arbeitszeiten - Homeoffice - Kantine - Massage - Mitarbeiterrabatte - Prämien - Sportaktivitäten - Teamevents - Vermögenswirksame Leistungen Company Description Die TECE GmbH ist ein weltweit tätiger System­hersteller für Sanitär- und Heizungsinstallation. Unsere Produkte vertreiben wir über den Fachgroß­handel sowie über unsere 22 Tochtergesellschaften und zahlreichen Vertrieb­spartner weltweit. Insgesamt beschäftigt die TECE Gruppe rund 1.700 Mitarbeiter/-innen.

Role Description We are looking for a Technical Writer to join the Midnight Foundation's Developer Relations team and help us build clear, accurate, developer-first content across our entire ecosystem. In this role, you will be a hands-on producer. You will write, maintain, and improve developer-facing content across our docs, tutorials, and example dApp resources. You will work closely with DevRel Engineers, collaborate with Product and Engineering, and contribute to the team's content pipeline as a reliable, high-quality executor. This is an individual contributor role focused on doing great work, not managing others. What You'll Work On - Content Creation and Maintenance - Write and maintain developer documentation, including conceptual guides, tutorials, how-tos, SDK references, API docs, upgrade notes, and example dApp READMEs. - Produce standalone tutorial content for platforms like DEV.to, turning complex technical concepts into clear, actionable learning materials. - Support release readiness by writing changelogs, migration guides, and developer-facing announcements alongside network and SDK releases. - Keep existing content accurate and up to date as Midnight's platform evolves. - Cross-Functional Collaboration - Work closely with DevRel Engineers and the Developer Educator to turn example dApps, hackathon outputs, and community learnings into polished documentation. - Partner with Product and Engineering to ensure documentation launches in step with features, breaking changes, and releases. - Collaborate with Shielded Technologies to maintain clarity across SDK and tooling documentation. - Developer Experience and Feedback - Use feedback from Discord, the Forum, GitHub, hackathons, and surveys to identify gaps and prioritize improvements. - Contribute to refining documentation flow, navigation, and clarity based on real developer pain points. - Track how content performs and share observations that help the team improve. Qualifications - Proven experience as a technical writer, with a portfolio of developer-facing content. - Comfortable writing about programming concepts, APIs, SDKs, and Web3 topics. - Familiarity with smart contract development or example-driven documentation. - Proficiency in Markdown, Git, Docusaurus, and developer documentation workflows. - Clear, concise writing style with a developer-first mindset and strong attention to detail. - Ability to gather information independently from engineering teams, specs, and subject-matter experts. - Good instincts for organization, prioritization, and delivering quality work on tight timelines. - Adaptable, receptive to feedback, and willing to iterate. Requirements - Experience with zero-knowledge proofs, privacy-preserving technology, or blockchain ecosystems. - Experience contributing to learning platforms or structured educational content. - Familiarity with open-source contribution workflows, including writing contributor guides, PR templates, and community-facing documentation. - Familiarity with analytics tools (Google Analytics, Looker Studio, or similar) to track content performance.

Title: User Assistance Developer/Technical Writer Location: Prague 5, CZ, 158 00 Department: Software-Design and Development Job Description: We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Like engineering, product, and UX, User Assistance (UA) is a core function. It goes into every app and every feature that SAP develops. It's the UI text that users see as they interact with our software, in-app feature walkthroughs and onboarding via WalkMe, and the content that appears when our customers interact with Joule. It’s the information that allows our users to install, configure, customize, and use SAP software -- but it's not documentation as usual. As an experienced User Assistance Developer, you are responsible for the delivery and outcome of your assigned projects and product areas. Documentation, UI copy writing, generative AI and prompt writing, and WalkMe solutions are your primary deliverables. With your years of experience in technical communications, you are skilled at planning, verbally communicating, and following up on team or project meetings with your peers and colleagues in product and UX. What You´ll Build Tasks - Author release notes, admin guides, end user help and publish monthly releases or off-cycle doc projects. - Researching information needs of users through collaboration both internally with subject-matter experts in product management. - Provide UI Copy for one or more products. Virtual collaboration required for requests in Europe, Brazil, India, and North America. - Work with in-house AI solutions to efficiently product content. - Follow SAP and Concur UA documentation processes. Responsibilities - Completes many documentation deliverables with autonomy while working collaboratively on projects involving UI copy. - Ensures UI texts are clear and translatable and supports the tasks of the user. - Acts as an advocate for an excellent user experience. - Actively collaborates and communicates with internal stakeholders (e.g., product, release readiness, project managers, UX) to develop and review UA deliverables. - Provides regular status updates to managers and immediate team members when applicable - Proofreads and edits content for relevance and linguistic correctness, as well as for terminology that is simple, consistent, and that conforms to industry standards. - Gives, receives, and implements feedback on UA deliverables. - Uses the Concur applications (mobile and web) to test the accuracy of UA deliverables. What you bring - Minimum 5+ years as a User Assistance Developer or Technical Writer - 2 + years experience with UI copy writing - 2+ years experience authoring and publishing with Ixiasoft Oxygen XML Editor - 1+ years experience with AI prompt engineering, JIRA, and GitHub - Excellent written and spoken skills in English. Communicates clearly and concisely in colleague interactions in person, via email/chat tools, or in virtual meetings. Senior UA peers never need to correct your work for spelling/grammar issues. Resume sand cover letters is your first and most important chance to impress us. - Demonstrated communication skills required for hosting meetings and conducting Q&A sessions with subject matter experts. - Proven User Assistance skills in the following areas: - Accountability: works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions - Communication: contributes actively to build common ground for cooperation, communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers Where you belong Reporting to the Concur EMEA UA Manager located in Prague, Czech Republic, your portfolio of work will involve comprehensive content contributions to multiple Concur products. Many products are managed and engineered over multiple timezones. Members of SAP Concur UA are currently located in Canada, USA, Brazil, Hungary, India, and the Czech Republic. We typically meet with each other virtually and a few times weekly near the start of North America’s business day to discuss many important topics and strategy. As this role is hybrid office and remote, you will be expected to spend part of your week in the Prague office to work effectively with colleagues in UA, UX, and localization. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Role Description The Tech Writing Specialist is responsible for creating, developing, planning, writing, and editing complex technical documentation. This involves gathering and translating technical information into user-friendly manuals, lesson materials, and web-based documents. The technical writer will work closely with various stakeholders to ensure the accuracy and quality of technical publications. - Create, develop, plan, write, and edit complex operational, instructional, interactive electronic technical manuals (IETMs), maintenance, or test procedures for paper, multimedia, training guides/lessons, or web-based publications. - Conduct interviews with various users and technical staff to gather data for documentation. - Produce products that conform to company documentation and quality assurance standards. - Develop course materials and establish course content per customer requirements. - Research and translate technical information into manuals, lessons, guides, and/or web-based documents for non-technical and technical users. - Work with various departments to ensure documentation and course material reflects current product features. - Update course documentation regularly to ensure relevance and accuracy. - Ensure the accurate preparation of documents for interim and final delivery to customers by participating in peer reviews of documentation. - Perform technical research and collaborate with customers, engineers, and other tech writers to develop program documentation and training content. - Acquire subject knowledge by interviewing product developers, observing production methods, and referring to technical specifications, blueprints, engineering illustrations, and trade journals. - Proactively inform leadership of assignment status working to resolve issues and/or concerns. - Determine the scope and timeline of new documentation projects to plan projects. Qualifications - Bachelor’s degree in a related specialized area or field, or equivalent plus a minimum of 2 years of relevant experience; or Master's degree. - Solid knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. - Strong written communication skills and the ability to tailor communication to target audience through effective listening and interviewing skills. - Solid understanding of DoD MIL standards and style guides and the ability to adhere to and implement such standards to technical documentation. Requirements - Ability to obtain a Department of Defense Secret security clearance is required at time of hire. - Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. - Due to the nature of work performed within our facilities, U.S. citizenship is required. Benefits - Highly competitive benefits. - Flexible work environment where contributions are recognized and rewarded. Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range: USD $73,861.00 - USD $79,920.00 /Yr.