DCX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States. If you're interested in working with some of the fastest-growing companies in the USA, we're excited to have you apply! To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers. To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being.
Enterprise Application Administrator
Location
Remote
Posted
80 days ago
Salary
$65K - $70K / year
Seniority
Mid Level
Job Description
Enterprise Application Administrator
DCX
Role Description DCX Client Services - Home Based Enterprise Application Administrator that will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client. The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include: - Strong attention to detail - Ability to work well with co-workers - Desire to learn new work skills Ideal Candidates will be: - Self motivated - Highly skilled communicator - Maintain a positive attitude - Well-structured and well organized - A strong multitasker - Accurate with detailing information - Able to think on their feet and "out-of-the-box" - Execute tasks and listen to guidance - Very intuitive with computers and learning various software Qualifications - 5+ years of experience supporting enterprise or SaaS applications in a business environment - Hands-on experience with system administration tasks such as user management, configuration, and basic troubleshooting within enterprise platforms - Working knowledge of database concepts and the ability to write or interpret basic SQL queries - Familiarity with integration concepts and how business data flows across connected systems - Strong analytical and problem-solving skills with the ability to diagnose and resolve application issues efficiently - Excellent communication and interpersonal skills; able to translate technical information for non-technical users - Highly organized, self-motivated, and able to manage multiple priorities in a fast-paced environment - Genuine interest in learning new applications and helping others apply technology to their work Requirements - Experience with one or more of RTI's current platforms: Dynamics 365 F&O, Salesforce, Visual Planning, or Replicon - Familiarity with DevOps concepts and change/release management processes - Working knowledge of Agile methodologies or Project Management principles - Experience supporting integrations between enterprise systems - Education: Bachelor's Degree in Information Systems, Business Administration, or a related field Benefits - Work-from-home opportunities - Travel allowances - Meals - Generous salaries - Empathetic management - Growth-oriented training Company Description DCX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States. If you're interested in working with some of the fastest-growing companies in the USA, we're excited to have you apply! To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers. To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being.
Job Requirements
- 5+ years of experience supporting enterprise or SaaS applications in a business environment
- Hands-on experience with system administration tasks such as user management, configuration, and basic troubleshooting within enterprise platforms
- Working knowledge of database concepts and the ability to write or interpret basic SQL queries
- Familiarity with integration concepts and how business data flows across connected systems
- Strong analytical and problem-solving skills with the ability to diagnose and resolve application issues efficiently
- Excellent communication and interpersonal skills; able to translate technical information for non-technical users
- Highly organized, self-motivated, and able to manage multiple priorities in a fast-paced environment
- Genuine interest in learning new applications and helping others apply technology to their work
- Experience with one or more of RTI's current platforms: Dynamics 365 F&O, Salesforce, Visual Planning, or Replicon
- Familiarity with DevOps concepts and change/release management processes
- Working knowledge of Agile methodologies or Project Management principles
- Experience supporting integrations between enterprise systems
- Education: Bachelor's Degree in Information Systems, Business Administration, or a related field
Benefits
- Work-from-home opportunities
- Travel allowances
- Meals
- Generous salaries
- Empathetic management
- Growth-oriented training
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