Role Description Join the Health Research Authority (HRA) as our most senior people leader, supporting and empowering our 270 staff and 1,000 community members. Working closely with the Executive Committee and leaders across the HRA, you will help create high‑performing, collaborative teams and an inclusive culture where everyone can do their best work. This forward‑looking role uses insight and shared wisdom to build the skills and behaviours needed to deliver our target operating model (TOM) while providing a high‑quality, responsive HR service. You will play a pivotal role in shaping our culture, capability and organisational performance as we design and implement our TOM. If you are a strategic, hands‑on leader with deep people expertise, organisational development and the ability to embed sustainable transformation in a small, complex public body with national impact, we’d love to hear from you. Qualifications - Strategic, hands-on leader - Deep people expertise - Organisational development experience - Ability to embed sustainable transformation Requirements - Leadership and direction to the Board and Executive Committee on all people and organisational development matters - Develop and implement the People Strategy - Chair the People Group and Community Group - Champion an inclusive culture, promoting equality, diversity, wellbeing and work‑life balance - Lead the HR team, providing high‑quality HR services - Act as the people change lead for major organisational change - Manage the HR shared services contract for proactive recruitment and HR operations Benefits - Excellent opportunities for personal development - Healthy work-life balance - Commitment to promoting and enhancing inclusion, diversity and equality - Flexible working arrangements, including job share, part-time work, secondments, or home-based working - Reasonable adjustments to the interview process for candidates with a disability

• Own day-to-day HR operations across the U.S., UK, and global EOR populations • Maintain accurate employee data in Workday and ensure proper documentation • Identify and implement improvements to HR processes and system configurations • Manage the HR ticketing system and respond to employee inquiries • Administer leave of absence programs (FMLA, parental leave, disability, and statutory leaves) • Lead U.S. Open Enrollment, including broker/vendor coordination, renewals, employee communications, and system setup • Support the annual 401(k) audit in partnership with Finance and external auditors • Partner with UK providers to administer benefits and pension programs • Manage the Annual Pension & Salary Exchange Update Period, including communications and coordination • Conduct annual employee handbook review and manage acknowledgment process • Oversee compliance training rollout and track completion • Ensure compliance with U.S., UK, and applicable global employment laws • Maintain audit-ready documentation and reporting • Process employee changes and support payroll cycles in partnership with finance • Maintain data integrity in Workday and run standard People reports • Identify and address operational inefficiencies where feasible

A brief coding/auditing assessment may be included as part of the interview process Salary for this role is $85k - $95k For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers. EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.

CircusTrix dba Sky Zone Human Resources Business Partner (HRBP) Full-time Locations: Remote in Colorado Department: People & Culture Reports to: Director of People & Culture – Field Operations Travel: Up to 60% FLSA: Exempt ____________________ WHO WE ARE: At Sky Zone, our mission is to enrich lives through the power of boundless play – whether that’s on the trampoline court, behind the scenes, or at the corporate level. We believe play fuels confidence, connection, and joy, and we’re proud to create experiences that reflect that purpose in everything we do. As the leader in active indoor entertainment, we host unforgettable birthdays, team events, and school parties across the country. Backed by our parent company, CircusTrix, and recognized as a top franchise and growth brand, we continue to raise the bar for innovation and impact in the industry. Our culture is shaped by our core values: We Play Without Limits, Ignite Innovation, Grow Together, Fuel Joy, and Serve Big, Give Bigger. Whether in a park or a boardroom, these values guide how we lead, collaborate, and show up for each other and for the communities we serve. ____________________ WHO YOU ARE: You’re an experienced and dynamic HR professional who thrives on partnership, performance, and impact. You balance strategic vision with hands-on execution, using your HR expertise to shape culture, develop leaders, and strengthen teams. You’re a trusted advisor who leads with empathy and courage – someone who sees the potential in people and knows how to unlock it. HOW YOU BRING OUR MISSION TO LIFE: As the bridge between strategy and execution, you keep Sky Zone’s people and culture at the center of every business decision. You help elevate leaders, strengthen teams, and create consistency across our parks – delivering an employee experience that mirrors the joy and energy our guests feel every day. Here’s how you’ll make that impact: Strategic Partnership - Serving as a consultant and coach to multi-unit and field leaders, influencing people decisions that align with business goals. - Collaborating with leadership to build workforce plans that strengthen bench, ensure succession readiness, and promote talent mobility. - Partnering with HR COEs (Talent Acquisition, Payroll & Benefits, Compliance, HRIS) to deliver integrated, scalable solutions. - Tracking and analyzing key people metrics—turnover, retention, internal mobility, engagement, and investigation closure rates—to identify opportunities for improvement. - Using data to spot trends and driving continuous improvement against regional scorecard targets. - Connecting people strategies directly to financial and operational outcomes such as revenue growth, guest satisfaction, and cost efficiency. - Translating HR initiatives into measurable business results that demonstrate clear ROI on people programs. Talent & Culture - Championing a culture of accountability, performance, and operational excellence across all assigned units. - Driving employee engagement by leveraging survey insights and field feedback to strengthen culture and reduce turnover. - Facilitating leadership development, career pathing, and coaching to build capability and confidence across the organization. Employee Relations & Compliance - Providing proactive guidance on employee relations, performance management, and investigations, balancing risk with business priorities. - Ensuring full compliance with federal, state, and local employment laws across multiple jurisdictions. - Fostering equitable and consistent decision-making by partnering closely with leaders on employee matters. Operational Excellence - Aligning workforce strategies with operational priorities by partnering with district and general managers to optimize staffing, scheduling, and labor practices that support revenue, service, and profitability goals. - Leveraging people analytics and operational KPIs (turnover, productivity, labor efficiency, guest satisfaction, and compliance metrics) to diagnose challenges and build actionable solutions. - Leading change management initiatives that strengthen execution and consistency across the field. - Embedding HR best practices into daily operations, driving accountability in leadership through workforce planning, performance coaching, compliance, and safety. - Using data-driven insights to influence business decisions and delivering tangible outcomes—stronger bench strength, lower turnover costs, and improved operational performance. - Setting annual people goals with leaders that align with the AOP and key business KPIs. - Traveling regularly to parks for on-site visits, leadership meetings, and talent or engagement sessions. WHAT YOU BRING TO THE TEAM: - Bachelor’s degree in Human Resources, Business Administration, or related field, preferred; HR certification (PHR, SPHR, SHRM-CP/SCP) are a plus. - 5+ years progressive HR experience, including at least 3 years supporting multi-unit or field-based operations. - Proven ability to influence leaders and drive change across dispersed teams. - Strong knowledge of employment law and best practices across multiple states. - Demonstrated success in building leadership capability, driving engagement, and reducing turnover. - Ability to balance strategic thinking with hands-on execution in a fast-paced environment. - Willingness to travel regularly across assigned regions (up to 50-60%). - Demonstrates strategic HR expertise with the ability to align people strategies directly with business objectives. - Exercises strong judgment in employee relations and conflict resolution, effectively managing investigations, performance issues, and sensitive matters. - Leads organizational change with confidence, building buy-in and engagement among leaders and team members. - Forecasts workforce needs, builds succession pipelines, and ensures bench strength through proactive talent management. - Maintains deep knowledge of multi-state employment laws and regulations to ensure compliance and consistency across all locations. - Interprets HR metrics, KPIs, and people analytics to inform decisions and drive measurable outcomes. - Aligns HR practices with operational priorities, connecting people strategy to revenue growth, service excellence, productivity, and profitability. - Able to remain stationary for computer-based work and frequent communication via phone and Teams, as well as move throughout parks during visits, with or without reasonable accommodation. WHY THIS ROLE MATTERS: The HRBP ensures that people and business strategies move in sync. By translating workforce data and field insights into action, you fuel stronger performance, deeper engagement, and operational excellence across every park so our people and our business keep bouncing forward together. ____________________ Compensation range is $90-$100k + bonus based on qualifications, experience, and performance. Full-time employees at CircusTrix enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching. Eligibility for 401k is based on age and tenure requirements. Application deadline: April 25, 2026 While we anticipate the application window will close on this date, Sky Zone reviews applications on a rolling basis and will consider candidates until the position is filled. CircusTrix and its brands are proud to be equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all team members. #excl