• Develop communication and execution approach of scaled training initiatives through various inputs and outputs such as associate in store tools (e.g. pocket guides), digital solutions, partner LMS tools, and overseeing the development of associate facing videos • Facilitate deployment of assets and materials through retailer learning platforms • Work with the leadership of Retail Partnerships team to deliver on sales priorities through training initiatives that ensure the highest business impact • Provide and maintain documentation of Google resources on partner properties to streamline ongoing updates and audits • Establish and measure associate engagement of learning assets, proactively recommending solutions to drive engagement • Provide monthly and ad hoc summaries/reporting of engagement, performance, and impact of programs and platforms / capture insights demonstrating the impact of training initiatives • Continuously improve and customize existing programs and courses, developing creative solutions such as contests and incentives • Utilize AI tools for innovation and efficiency, utilizing technology to pilot new and advanced approaches to training initiatives • Participate in planning conversations with Channel Sales Managers, Partner Stakeholders, and subject matter experts to further drive success across the channel • Consolidate and surface associate and partner feedback to drive improvement to training materials

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview The Account Manager is responsible for the day-to-day account management for small to mid-sized clients that are routine/moderately complex client accounts. How you'll make an impact - Manages an assigned book of business and builds, expands, and solidifies relationships with existing clients - Leads appropriate resources to address the client's risk/capital management needs - Secures existing business and drives the sale of additional services and coverage levels - Cultivates relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers - Has retention goals for assigned group of accounts. - May coordinate the work of administrative support and customer service - May support an Account Executive or a Broker Producer and is the first line of contact when the Account Executive or Broker/Producer is not available - Responsible for the day-to-day account management for routine/ moderately complex client accounts - Other duties as assigned About You Required: - Bachelors degree plus 3 or more years client coordination and/or claims management experience --OR-- High School diploma/GED with 8 or more years client coordination and/or claims management experience - Appropriately licensed and/or certified - Able and willing to travel approximately 25% of the time, or less - Working knowledge of Microsoft Windows applications and MS Office Work Traits: - Excellent verbal and written communication skills - Critical thinking and good judgment to quickly determine and prioritize key issues Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence. Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership. Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com. Road Map: The Account Manager role is a critical customer-facing role within the Fleetworthy Sales Team which provides daily support, guidance, and growth opportunities to our customers. As a customer advocate, the Account Manager, is responsible for delivering a superior customer experience to our customers while cultivating the relationship based on customer journey mapping, proactive account management, promoting customer satisfaction, upselling/cross-selling/renewal of products and services, and supporting customer product adoption. Our goal is to establish a referenceable customer base through raving fans that are maximizing the value of all that Fleetworthy has to offer!  What Your Ride Will Look Like: - Expand revenue from the existing customer base by strategically providing a fantastic experience and upselling/cross-selling by being inquisitive, understanding the customers’ needs, and applying a partner-based approach to sales  - Achieve sales targets, maintain, and develop a strong pipeline of opportunities from existing customer base  - Build a strong understanding of client and industry segmentation, behavior, and insights to drive customer lifetime value  - Ownership of customer engagement including customer upsell/cross-sell and renewals  - Establish, manage, and grow value-based relationships though exceptional communication and follow through to ensure customer satisfaction, resulting in high customer retention  - Serve as voice of the customer to prioritize feature requests and platform improvements during product discussions for Colibri to improve our business solutions using the customer feedback loop  - Responsible for account retention, growth, and upsell-cross sell  - Educate clients on new features, assist with extending their utilization, obtain customer feedback regarding new features/capabilities and overall satisfaction through customer surveys, interviews, and focus groups.  - Actively drive customer references and case studies - The desire to exceed expectations  Show Off What You Have: - 3 to 5 years of experience  - Excellent interpersonal skills with the ability to effectively collaborate with internal and external stakeholders  - Customer-first mindset  - Ability to understand customers’ needs and manage client expectations  - Strong work ethic and ability to manage high levels of volume across multiple customers and projects, with varying degrees of priorities, while fostering retention and loyalty in a fast-paced environment  - PowerPoint, Word, and Excel skills are a plus  - Salesforce or other CRM platform experience preferred  - Excellent verbal and written communication skills  - Ability to leverage your creativity, intellect, and results-oriented attitude  Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

WHAT YOU’LL DO: WHAT YOU’LL DO: - Manage and grow multiple client relationships, ensuring deliverables are completed on time and communicating campaign performance, insights and recommendations. - Function as a liaison between your clients and our Ad Operations team from onboarding/launch and throughout the entirety of campaigns. - Review and deliver reporting – having a keen eye for details. - Anticipate and address client needs and concerns (ideally before they arise). - Ability to multitask and manage multiple complex campaigns effectively. - Work closely with our internal teams, utilizing them as a resource for your clients’ success. - Contribute to the growth and development of the Client Service team and the company as a whole. WHAT YOU BRING: - Relevant Bachelor's degree. - 1+ years experience in the Advertising/Marketing industry. - Working knowledge of Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides) and project management tools/apps. - A proactive and eager attitude. - Ability to cope with a varied volume of work and occasional time pressure. - Excellent organizational skills – always two steps ahead. - Ability to work well independently and in a team environment. WHAT WE OFFER: - Competitive salary. - Work from anywhere: Fully remote to suit your lifestyle.‍ - Unlimited PTO that we actually encourage you to use—for adventures, recovery, or just because. - Growth-focused environment: Access to learning resources and clear pathways for growth. - Fun team events: From virtual pasta-making to yoga sessions, we make remote feel close. - A culture of trust: We cut the red tape — open talk, ownership, and getting things done together. Results over rules, always.