• Develops relationships within strategic clients to drive services renewal, and increase revenue and customer satisfaction • Manage a portfolio of clients ~$5MM in annual revenue • Pursues relationships with potential new points of contact and identifies business opportunities to upsell services to current and new lines of business • Drives retention and growth among clients by understanding their business needs and helping them succeed • Maintains a cadence of communication with clients to ensure customer satisfaction and promote ongoing contract renewal for managed and campaign services • Develops account plans complete with stakeholder mapping, services and solutions footprint and roadmap, opportunity and risk tracking • Delivers QBRs to demonstrate the ROI and value proposition for ongoing managed services with a focus on the higher order business objectives of the client, and related KPI analysis • Able to “tell the story” about how clients’ challenges were identified and resolved • Build trusted partnerships with clients’ stakeholders to develop a reputation for problem solving and process improvement • Partners with and advises internal teams on services improvements and suggestions based on client feedback • Provides sales quotes and responds to requests for proposal, including SOW and Change Order contracting • Independent and collaborative work responsibilities, which align with both Sales and Services Delivery departments • Part of the Sales team as a resource responsible for bookings renewal and growth, and corresponding revenue • Interfaces with Services Delivery team(s) and key stakeholders to understand project health and potential risks, develops and facilitates mitigation strategies, leads escalation management • Provides input to strategic decisions that affect the functional teams supporting client engagements • Other duties as assigned

• Managing, educating, expanding and enabling our strategic partners in Eastern Europe & Nordics • Work closely with the Sales VP’s, Regional Sales Directors/Managers to align the channel business with Forcepoint’s corporate objectives • Lead and manage the relationship between partners and Forcepoint • Create Partner account plans that are executed regionally • Ensures that strategic partner meets the requirements of their tier in the Forcepoint Channel Partner Program • Create and execute a Partner SE enablement plan

• Manage, develop and motivate the team and work closely with the sales capability team to ensure delivery of training to the team. • Create and manage an annual business unit plan to deliver agreed channel revenue KPI’s and targets and provide reporting as required. • Manage winning customer business relationships that facilitate “best in industry” execution of our categories. • Work closely with key stakeholders including the account team, category, activation team, sales capability and customer finance to provide the optimum return across your area. • Fully understand category and insights knowledge, coaching the team in the use of category tools to engage and influence customers to make informed decisions that will grow our categories and deliver our annual plan.

• Outbound communication to large sales teams of National Solution Providers (NSP) partners. • Relationship management and development with sales leadership and partner/product management. • Product, brand, and industry presentations to applicable NSP sales team. • Coordination and representation of and at Elo focused sales events. • Project, Demo, & Quote entry as needed by the reseller. • Work closely with sales organization and customer care to ensure proper account coverage. • Competitive knowledge and market share attack plan development. • Campaign development and execution. • New opportunity generation. • Manage annual MDF plan with applicable NSP’s. • Account Mapping with NSPs & Elo end user teams. • Ability to build strong personal relationships and grow NSP loyalty. • Create, market, & execute promotional campaigns ie: spiffs, other sales rep incentives, etc.