Zillow logo
Zillow

Reimagining real estate to make it easier than ever to move from one home to the next.

Senior Manager, Site Reliability Engineering

DevOps EngineerDevOps EngineerFull TimeRemoteSeniorTeam 5,001-10,000Since 2006H1B SponsorCompany SiteLinkedIn

Location

California + 6 moreAll locations: California | Connecticut | New Jersey | New York | Maryland | Massachusetts | Washington

Posted

127 days ago

Salary

$206.7K - $330.3K / year

Seniority

Senior

Job Description

Senior Manager, Site Reliability Engineering

Zillow

• Own team execution, quality, and innovation across multiple systems and workloads that support the entire FUB+ org. • Move the infra team into a strong posture for proactive, roadmap-driven investments in reliability, scalability, security, and developer productivity. • Drive cross-org alignment and strategy with ZG platform teams (ZGCP, SRE, networking, database, security) as well as FUB product teams to modernize FUB infrastructure and adopt shared platform capabilities where appropriate. • Own execution for the FUB infra & security roadmap, turning strategic goals into a sequenced, realistic plan with clear milestones and measures of success. • Be accountable for reliability, performance, operability, and cost of core FUB services and infrastructure (EC2, RDS/Aurora, Redis/Valkey, networking, queues, SRE tooling). • Lead the team to run a proud, low-toil on-call process. • Drive urgent, sustained progress on database scaling and performance, including capacity management, query and schema optimization, and modernization of data infrastructure. • Lead the FUB modernization strategy and execution for prioritized workloads balancing devex wins, reliability, and risk while coordinating with central teams. • Raise the bar on developer environments and onboarding, reducing friction from dev boxes, tooling setup, and infra access; ensure new engineers can be productive quickly with reliable, self-service workflows. • Drive faster, safer deployments by improving CI/CD and aligning with ZG best practices for trunk-based development and feature flags. • Lead and grow a high-performing, inclusive SRE/infrastructure/security team, set clear expectations, provide candid feedback, and manage performance. • Be the primary technical and operational interface for FUB infra with FUB+ leadership and central Zillow platform orgs, driving alignment on priorities, tradeoffs, and architectural decisions.

Job Requirements

  • Proven track record as an Senior Engineering Manager or equivalent leading SRE, platform, or infrastructure teams supporting high-availability SaaS products.
  • Experience scaling production systems and databases in a cloud environment (ideally AWS) and leading meaningful improvements to reliability, performance, and cost.
  • Demonstrated ability to shift a team from reactive to proactive roadmap-driven execution, including setting strategy, defining metrics, and driving sustained progress across multiple quarters.
  • Strong background in developer experience and CI/CD, with hands-on familiarity with tools such as Terraform/Ansible, GitLab, Kubernetes/ZGCP, and modern observability stacks.
  • Experience partnering with security, database, networking, and central platform teams in a multi-org environment; able to navigate ambiguity and complex stakeholder landscapes.
  • Demonstrated people leadership as a Senior Engineering Manager: managing senior engineers, handling performance issues with limited support, building inclusive culture, and developing leaders who can operate autonomously.
  • Comfortable experimenting with and operationalizing AI tools in engineering workflows; curiosity and learning mindset around emerging platform and infra capabilities.
  • SaaS / Sales CRM experience is a plus.
  • Strong experience with scaling large LAMP / web applications.

Benefits

  • equity awards based on factors such as experience, performance and location

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Job Closed