• Datennutzung zielgerichtet gestalten: In unserem Team berätst du führende Finanzdienstleister zu regulatorischen Fragestellungen, lernst aus fachlichen Anforderungen produktive Prozesse zu gestalten und arbeitest mit modernen Technologien, um die Zukunft unserer Kunden mitzugestalten • Analyse und Konzeption fachlicher Anforderungen aus relevanten Anforderungen für die Finanzdienstleister, dazu zählen BCBS239, FiDA, DORA und die Herausforderungen an moderne Datenarchitekturen zur Verwendung künstlicher Intelligenz • Arbeit in integrierten Teams, die von der Planung über die Konzeption und Umsetzung bis zum Test und Rollout alle Aspekte eines Projektes liefern • Auswertung von Daten aus unterschiedlichen Quellen - du bist dafür verantwortlich Theorie und Praxis zu vereinen und zu verstehen, wie sich fachliche Informationen in Daten wiederfinden

• Analyze business requirements and determine the appropriate tools and approaches, and the application of standards and best practices. • Analyze data and develop insights to drive business strategy and decision-making. • Collaborate with other team members to define and establish standards, framework, and best practices for delivery of technology applications and products. • Work with team members to adhere to repeatable and scalable processes for the collection, design, and prioritization of work. • Develop and maintain relationships with internal and external stakeholders to identify emerging trends, needs and opportunities to provide distinctive value and outcomes from the services and data. • Maintain a strategic outlook and stay current with leading technology products and techniques. • Develop and maintain a working knowledge of key business processes to be seen as a trusted advisor to the business in bringing technology to bear on business problems and procedures. • Develop and design testing protocols. • Develop and conduct testing of software deployment and updates. • Create and maintain business process documentation and requirements. • Manage and execute projects, including developing project plans, timelines, and deliverables. • Create and deliver presentations to stakeholders on project progress and findings

Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries, trouble shooting and general support and will be an independent contractor. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues. Communicate with customers in a proactive and professional manner across multiple communication channels, including phone, chat, and email. Agents may be asked to transition to between channels at any time. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners—we can’t resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA—and we don’t use the word “strive” lightly. It embodies what we value. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• Analyze the AI Agentic framework (initially focused on Relay, with potential scope for Midgard and other applications) to determine what should be deployed, newly built, or adapted for specific accounts and use cases. • Identify process gaps and areas that can be optimized with AI tooling; collaborate with product and development teams to design new tools and agentic workflows. • Conduct investigations and analysis of failed AI prompts to identify root causes and improvements. • Pilot new AI agents for upcoming programs, test outputs, and optimize prompts to improve results. • Monitor production daily and track the status of deployed AI agents. • Identify gaps and propose enhancements to strengthen overall AI-enabled workflows. • Collaborate closely with the development team to iterate, refine, and implement improvements. • Improve prompts for AI agents based on agent results and ongoing analysis of system health. • Map and analyze existing workflows across business units, identifying inefficiencies, inconsistencies, and edge cases. • Develop and maintain clear, detailed documentation—process maps, SOPs, functional requirements—suited for both business and technical stakeholders. • Identify opportunities for standardization and automation, working with engineering and product teams to define what should be automated, how, and why. • Support the development of logic and structured inputs for intelligent systems (including rule-based and language model-based automations). • Leverage SQL and other data tools to validate assumptions, quantify opportunities, and measure the impact of changes. • Collaborate across functional teams to ensure new processes are both operationally sound and aligned with data architecture and systems. • Contribute to maturing the overall process discipline within the org by introducing structured methods and mentoring others informally through collaboration.