Job DetailsJob Location: Remote - Knoxville, TN 37922Travel Percentage: Up to 25%About Vehlo We started Vehlo in 2019 with a simple goal: to be the industry’s favorite provider of repair shop technology. Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. We’re out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable —just ask our over 30,000 customers, who generate more than 50M annual repair orders. At Vehlo, our only purpose is your success, and together, we’re reaching your goals faster than ever. Being a Veep comes with more than a comprehensive benefits package—our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other. What You'll Do: Collaborate with recently signed customers. Present the platform to audiences of all sizes both in-person and virtually. Analyze dealership data to provide insight into better performance. Assist in the preparation of scheduled reports. Have daily meaningful contact with customers. Document customer information, activities, and interactions within the assigned CRM. Drive expansion opportunities for inside and outside sales initiatives. Respond to customer inquiries via email, phone, and text. Provide users with troubleshooting, functionality explanations and best practices. The ability to travel locally and one week a month, you will be traveling within your territory for those customers who are not local. Flexibility to call on clients in other areas. QualificationsWhat You'll Need: 2 - 3 years of experience in an account management or customer success role Must currently reside in Maryland. Ability to flourish in a multi-tasking environment. Ability to work both independently and in collaborative team settings, taking ownership of assigned tasks. Excellent interpersonal skills, with a proven ability to communicate efficiently with individuals at all levels. Ability to absorb knowledge quickly, work well under pressure, and thrive in an environment that is constantly changing. Proficiency in Microsoft Word and Excel. Experienced with PC or Mac; must not be a technical expert but must grasp technical concepts. SalesForce knowledge a plus Well-organized, detail-oriented and proactive in following tasks through to completion. Comfortable in taking on new challenges that arise and flexible with shifting duties and responsibilities. Prior Dealership, OEM, Service Advisor, Technician experience preferred, but not necessary. Bachelors Degree preferred Role Requirements: Ability to travel 1 week per month within assigned territory, and 3 days per week local travel to visit customers. Valid Driver’s License Required Valid Auto Insurance Required In compliance with applicable pay transparency laws, the salary range for this position is $60,000 – $70,000 annually. In addition, employees may be eligible for performance-based bonuses and comprehensive benefits. Final compensation will be determined based on skills, experience, and location. Note: This job description is intended to outline the general responsibilities and requirements of the role. It is not an exhaustive list of all duties, tasks, or responsibilities that may be required. Responsibilities and priorities may evolve over time, and the company reserves the right to make changes at any time with or without notice. Vehlo is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Position: Cloudhealth Customer Success Manager Job Description: Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technological manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market. CloudHealth is the leading FinOps automation platform for cloud cost optimization on Amazon Web Services (AWS), Microsoft Azure, and Google Cloud blending discount instruments to lower spend without adding risk. Customers save money without manual work, and we keep expanding coverage across new services. Inside the company, people highlight two things: leadership that shares information openly, and a culture where teammates trust each other and protect work/life balance. Joining means solving complex cloud problems for our customers while working in an environment built on trust and transparency. Role Overview CloudHealth is looking for an experienced Customer Success Manager to manage, renew and expand assigned Customers or Partners. You will be a contributive member of a talented team of CSMs managing existing customers or partners in the North America region. What You'll Be Doing - Build and maintain solid and effective relationships with your customers or partners, based on value - Execute our customer success planning to secure renewals, drive expansion revenue growth to meet/exceed targets - Actively set and lead customer engagement from regular virtual or in-person meetings to delivering EBR, QBR mapped through a customer success journey sign-off with your customers - You will set up, manage and if needed, report, your activities using our processes and systems - You will be responsible for managing your pipeline into our CRM system to maintain a healthy and predictable revenue pipeline and forecast, taking corrective action when needed - Collaborate cross-functionally with technical account management, marketing, product, and operations when needed, to improve efficiency in the customer journey enabling growth - Contributive and work with leadership to constantly assess possibly refine the CSM process to increase effectiveness, shorten cycles, and support scalable growth with customer satisfaction - Stay informed on industry trends, FinOps best practices, and emerging technologies to guide team development. What We Are Looking For - Proven Saas or Cloud solutions or tech enabled managed services seller with a track record of successful quota attainment and revenue growth with Enterprise and strategic accounts in North America with a focus on US - A proactive renewal growth and expansion mindset rather than management only — e.g. someone who leads and prevent to deliver - Experience selling Enterprise software and/or cloud and/or Saas solutions focused on AWS, Azure and Google Cloud with strong understanding of their ecosystem - Outgoing, confident, and a positive culture driver who contributes to a fun, high-performance environment - Self-aware, coachable, and open to feedback with a growth mindset - Solid technical acumen with the ability to engage credibly with technical buyers - Skilled at building and leveraging a professional network to create opportunities and partnerships - Comfortable working in a fast-moving transformational environment with a bias toward action and accountability - Solid experience selling FinOps and/or SAM (Software Asset Management) and/or ITAM (Information Technology Asset Management) products and services is a plus Work Arrangement Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. What's In It For You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package. - Medical, Dental, Vision Insurance - 401k, With Matching Contributions - Short-Term/Long-Term Disability Insurance - Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options - Paid Time Off (including sick, holiday, vacation, etc.) - Tuition Reimbursement - Growth Opportunities - And more! Annual Hiring Range/Hourly Rate: $151,600.00 - $200,000.00 OTE Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-CA-California (Remote Employees) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion. Time Type: Full time Job Category: Sales EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

Job Description The Client Success Specialist supports ongoing account needs related to day-to-day K12 Tutoring program planning, implementation, and growth. This role ensures accounts have all their needs met as part of standard operating procedures, implementation, onboarding, launch, training, troubleshooting, skill building, adoption, and consultative services aligned to industry best practices and national standards. This role must be a strong collaborator willing to take a hands-on approach in solving varying account needs and bringing 12 Tutoring and other Stride team members into conversations when needed or appropriate. This role works closely with tutor management, business analysts, product manager, and other team members to maximize account satisfaction and support measured through CSAT and NPS indicators. The ideal candidate must be passionate about building and implementing online and digital learning solutions with an educational strategist mentality who takes a proactive, consultative approach in developing trusted advisor status with program level leaders and staff who are responsible for day-to-day operations at the account level. Success will be measured by customer support and satisfaction levels aligned with implementation timelines. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties. - Function as portfolio’s key point of contact for account planning, implementation, and support - Offer superior customer experience proactively addressing ongoing training and support needs in collaboration with other K12 Tutoring team members. - Coordinate resources to ensure customers experience seamless service delivery from marketing/enrollment, operations, tutor operations, support, billing, training, professional development, etc. - Provide regular updates to partners on the progress of K12 Tutoring support, services, platform enhancements and updates, timelines, operations, and campaigns - Develop and maintain an understanding of customer needs, contract terms and conditions, and account requirements - Responsible for providing ongoing training and education about products and services for assigned customer portfolio - Monitor program outcomes providing consultative recommendations with Business Development and other K12Tutoring team members as appropriate - Collaborate closely with cross functional teams including sales, enablement, tutor operations, and other K12 Tutoring team members to ensure customer satisfaction - Escalate technical issues and determines the best resources for remediation Required Qualifications: - Two (2) to Four (4) years of related experience OR - Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency. - Ability to interact with a diverse customer base - Knowledge of the K-12 education industry - Familiarity with education technology and online learning solutions - Strong interpersonal, communication and presentation skills - Team-oriented with an ability to work effectively across the organization to solve complex issues - Ability to work autonomously and to demonstrate strong time management and organization skills - Ability to manage competing priorities in a results-oriented atmosphere while demonstrating resilience - Ability to respond appropriately to feedback, mentoring and coaching - Ability to travel up to 15% of the time - Ability to pass required background check COMPENSATION & BENEFITS: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range. We anticipate the salary to be $45,516-$65,000. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Who we are At Aquila, we invest in category-defining B2B/B2G software companies globally, acting as a thought-partner, striving for the success of our companies in the long term. We are a well-managed, profitable company that operates like a startup with the financial backing of a parent company. For our people, this means limitless possibilities. We are unapologetically unique, pivoting to respond to the needs of the multiple markets we operate in. We have ambitious goals, and we are looking for genuine contributors with integrity, energy, flexibility, and loyalty. We are investing in building future leaders who can take an idea and make things happen. Who we need Tekambi is a customer-focused online lead management system designed specifically for alternative credit lenders. Founded in 2018 and part of Aquila since 2022, our plug-and-play platform helps lenders take control of their marketing campaigns, lead filtering processes, and credit risk underwriting. Built by experienced technical leaders, Tekambi delivers a flexible, reliable solution that simplifies decision-making and enables lending portfolios to manage every aspect of lead purchasing with precision. Reporting to the Director of Customer Success, we are hiring for a Customer Success Specialist. You will be the trusted partner to a portfolio of clients across the lending industry and related verticals. From onboarding and implementation to engagement and expansion, you will guide customers through every stage of their journey, ensuring they see the full value of our platform. You will build meaningful relationships by understanding each client’s unique business needs and aligning our tools to help them succeed. You will monitor platform usage, identify opportunities for improvement, and partner with internal teams to deliver innovative, impactful solutions. You will also play a key role in sharing client insights with technical stakeholders, spotting upsell and cross-sell opportunities, and preparing data-driven reports that contribute to client success and company growth. This is a full-time, fully remote position based in the United States, with working hours aligned to 9 am–6 pm EST. What’s in it for you Exposure and opportunity. Whether you are already in fintech or looking to break into the software space, this is an opportunity to channel your customer-facing experience and further develop your technical fluency. You will benefit from the resources and stability of a large organization while working in a close-knit, fast-moving team where you can make a real impact on customers and end users. A chance to accelerate your career. You will report to a supportive leader who values coaching and collaboration. As the team grows, you will be part of shaping how we work with and support our clients. You will have access to learning, mobility, and advancement across Tekambi, Aquila, or Constellation Software. How you will make an impact - Client onboarding. You will assist the Onboarding Specialist with guiding new clients through implementation, compiling assets, configuring accounts, training users, and coordinating with external partners. You will ensure the onboarding process results in a confident, self-sufficient client. - Customer support. You will be the first point of contact for client questions, offering thoughtful solutions to issues and advice on using Tekambi’s platform. You will frequently be asked to handle more technical tasks like reviewing API requests and responses, analyzing customer data, and occasionally managing high-level PHP code. You will work closely with our development team, acting as a liaison with the client to resolve bugs and implement technical solutions. - Client communication. You will maintain proactive communication, building trust with clients by understanding their business needs and helping them meet their goals. You will advise on best practices and product usage strategies to improve performance. - Account management. You will identify upsell or cross-sell opportunities, provide recommendations that optimize client operations, and advocate for custom technical or reporting solutions through our professional services channel. - Reporting and insights. You will prepare data-driven reports that highlight areas for improvement, flag emerging issues, and help clients make strategic decisions. Your insights will contribute to both client success and company growth. - Customer retention. You will continuously refine onboarding and support procedures to deliver an exceptional experience. With Tekambi’s month-to-month contracts, maintaining trust and delivering value is essential, and our churn rate is exceptionally low as a result. Here’s what you bring - The experience. You have customer-facing experience, ideally in a SaaS, fintech, or B2B environment. You are curious, coachable, and eager to grow into a more technical role. You have managed client relationships and supported users. You thrive in collaborative, startup-style settings. - The technical aptitude. You are familiar with—or excited to learn—basic technical concepts like APIs, PHP, and MySQL. You may not be a developer, but you can follow and understand technical conversations and know when to escalate or investigate further. Experience with Microsoft Office, especially Excel, is essential; familiarity with Zoho CRM is an asset. - The client focus. You are personable, responsive, and relationship-driven. You care about client outcomes and know how to ask the right questions, listen carefully, and build long-term trust. You can communicate clearly across a range of users, from operations teams to C-level executives. - The initiative. You are comfortable working independently, managing competing priorities, and jumping into new tasks. You bring energy to the role, take ownership of your portfolio, and show a clear desire to grow with the company. You are solution-oriented, driven to research problems, document solutions, and collaborate across teams to deliver timely, practical fixes. - The interpersonal skills. You possess excellent verbal and written communication skills, enabling you to build relationships and earn trust with ease. You can interact confidently with customers at any level, delivering clear information and support and translating technical guidance for non-technical audiences. You are a collaborative team member in a virtual environment. You are responsive, exercise sound judgment, and understand the importance of tone, timing, and clarity in every exchange. You value inclusivity and show respect for differing perspectives. Why join? Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: - A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview. - A virtual technical interview with the Director of Customer Success to learn more about the role and team. - A virtual interview with the CEO to learn more about the company's mission and values. Aquila welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. #LI-Remote #LI-DNI