Aquila

• Lead infrastructure strategy and modernization • Build a modern DevOps practice • Drive innovation through AI and emerging technologies • Lead and develop the team • Partner across the business

• Define and execute the roadmap for Infinity's cloud infrastructure. • Strengthen deployment and operational capabilities through automation and CI/CD. • Lead evaluation and adoption of AI-powered capabilities. • Coach and mentor a team of Infrastructure, DevOps, and QA professionals. • Collaborate with Product and Development to enable product innovation.

• Lead infrastructure strategy and modernization. • Build a modern DevOps practice. • Drive innovation through AI and emerging technologies. • Lead and develop the team. • Partner across the business.

• Lead infrastructure strategy and modernization. You will define and execute the roadmap for Infinity's cloud infrastructure. • Build a modern DevOps practice. You will strengthen our deployment and operational capabilities. • Drive innovation through AI and emerging technologies. You will lead the evaluation and adoption of AI-powered capabilities. • Lead and develop the team. You will coach, mentor, and support a small team of Infrastructure, DevOps, and QA professionals. • Partner across the business. You will work closely with Product, Development, and business leaders to understand priorities.

• Generate new business and expand market presence. • Grow and strengthen client partnerships. • Lead consultative sales and solution development. • Apply implementation expertise to drive client success. • Collaborate across teams to drive growth and client outcomes.

• Generate new business and expand market presence. • Grow and strengthen client partnerships. • Lead consultative sales and solution development. • Apply implementation expertise to drive client success. • Collaborate across teams to drive growth and client outcomes.

• Define and drive the company’s product vision, strategy, and execution. • Set Product Vision & Strategy. • Own the Product Roadmap. • Drive Execution Excellence. • Be the Voice of the Customer. • Influence Revenue & Growth. • Build and Lead the Team.

• Case management and client support. You will triage incoming cases, calls, and chats related to financial aid software, ensuring timely and accurate responses. You will assist school administrators with interpreting financial aid policies, regulations, and system functionality to support effective program management. You will offer real-time support through chat and phone with a professional and friendly approach. You will provide same-day responses whenever possible and maintain consistent follow-up, handling sensitive client information with confidentiality and integrity. • Problem resolution and collaboration. You will participate in “swarm” problem-solving sessions to resolve complex issues, leveraging team knowledge and expertise. You will engage in group communication channels to share insights and work toward efficient, client-focused solutions. You will participate in scheduled team meetings, training sessions, and webinars to remain current and aligned. • Knowledge sharing and process improvement. You will contribute to the development of knowledge base articles and standard operating procedures to enhance client resources and streamline internal workflows. You will take part in continuous learning and knowledge sharing to drive ongoing improvement across the team. • Institutional partnership. You will serve as a trusted resource for financial aid professionals at colleges and universities, providing expertise on compliance, packaging processes, and regulatory guidelines. You will ensure that institutional staff have the guidance needed to manage federal aid programs effectively.

• Lead end-to-end software implementations. You will plan, manage, and execute implementations, migrations, integrations, and system upgrades for Emphasys software platforms within the single-family lending space. • Own implementation planning, discovery, and project execution. You will lead discovery conversations, gather implementation requirements, and manage project plans, timelines, milestones, dependencies, and deliverables across multiple client implementations. • Act as the bridge between clients and technical teams. You will serve as the primary point of contact for implementation stakeholders, guiding clients through implementation phases including data migration, integrations, APIs, configuration, testing, and go-live activities. • Drive technical implementation solutioning. You will participate in technical discussions related to APIs, integrations, workflows, authentication, system functionality, and implementation roadmaps while helping clients understand capabilities, limitations, and solution options. • Strengthen implementation standards and operational readiness. You will contribute to implementation documentation, setup guides, training materials, and process improvements that support scalability, knowledge transfer, operational consistency, and long-term client success.

• Lead end-to-end software implementations. You will plan, manage, and execute implementations, migrations, integrations, and system upgrades for Emphasys software platforms within the single-family lending space. • Act as the bridge between clients and technical teams. You will serve as the primary point of contact for implementation stakeholders, guiding clients through implementation phases including data migration, integrations, APIs, configuration, testing, and go-live activities. • Drive technical implementation solutioning. This is not a traditional project management role focused only on coordination and timelines. • Lead communication, training, and stakeholder alignment. You will facilitate implementation meetings, provide proactive status updates, manage expectations, and translate technical concepts into clear, user-friendly language for technical and non-technical audiences. • Strengthen implementation standards and operational readiness. You will contribute to implementation documentation, setup guides, training materials, and process improvements that support scalability, knowledge transfer, operational consistency, and long-term client success.