• Responsible for maintaining and growing relationships with small to medium sized clients. This role is crucial in ensuring client satisfaction, driving revenue growth, and identifying opportunities for expansion and cross-selling. • Ability to manage and execute relevant activities across multiple accounts throughout their contract lifecycle resulting in achievement of renewal targets within assigned customers • Activities above include but are not limited to productive hand-offs from sales, successful onboardings, effective adoption motions, periodic business reviews with customer stakeholders, expansion and renewal motions. • Assist in the development of Account Management Processes and Procedures while engaging across departments with (Marketing, Sales, and Product) to increase member advocacy • Collaborate with client to execute on goals and KPIs • Drive escalation of client issues, coordinate critical resources in the escalation process, and assist with partner issues through resolution • Facilitate frequent touchpoint meetings and communications with clients. • Communicate effectively, adapt to working environments and team priorities. Collaborate with multiple divisions and functions to coordinate the timeline of events and activities. Utilize CRM (Salesforce and ChurnZero) to keep track of key account data, activities, opportunities, and relevant notes. • Display great organization skills and great attention to detail.

• Build our seller community • Source and reach out to sellers to convince them to join and grow their business on Whatnot. Leverage social media, outbound channels, and in-person events • Partner with top sellers and strategic partners to build big businesses on Whatnot • Be the go-to advisor for our sellers, educating and coaching them on ways to grow their businesses on Whatnot. Create the next generation of top sellers in your category • Stay close to sellers and buyers in the ecosystem to understand user needs and provide the product team with key user insights and problems to solve. • Spearhead diverse marketing initiatives, such as influencer partnerships, to boost brand awareness and attract more buyers • Organize and execute on-app events connected to the most exciting products, moments, and fandoms related to your category • Utilize large sets of data efficiently in order to inform category & country plans, as well as track and report on outcomes • Be able to jump in, ramp up quickly, and independently drive strategic projects both in your own category and across partnerships when needed

• Support Medline’s Sales efforts within a primarily select group of highly complex or major accounts • Responsible for managing a book of business for existing accounts and generating revenue • Provide exceptional customer support and execution on required responsibilities to retain business • Resolve problems and ensure customers receive high-quality customer service • Maintain personal contact with key customers in assigned accounts. • Work directly with other key sales personnel to launch new accounts • Maintain existing sales programs. • Track customer sales performance against objectives and inform management of results.

• Drive sales growth by managing existing accounts and pursuing new customer opportunities within the assigned geographic territory. • Expand market share and penetration of Motion Control Solutions products by engaging OEMs, MRO accounts, and Industrial Distributors through sales, specification support, and product training. • Maintain a strong pipeline of opportunities, meeting expectations for potential revenue, win rate, and closure velocity. • Conduct required QBRs and provide timely documentation of all sales activities within CRM systems. • Partner proactively with distribution, coordinating training, joint account efforts, corporate programs, and other sales-related needs. • Prepare accurate annual sales forecasts, market assessments, and district plans as required by sales leadership. • Keep leadership informed of key market activities, competitive movements, and customer developments that could impact the business. • Manage territory expenses effectively through thoughtful planning and efficient travel and account coverage. • Adhere to Regal's Ethics, Safety, and Environmental Compliance Programs, including export, import, and supply chain security requirements. • Travel as required (typically 4–6 nights per month) to meet business and customer needs across the assigned territory.