Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Enterprise Solution Consultant partners with the Enterprise presales Solution Consulting and Enterprise field sales team to discover and understand customer business challenges, complex processes, and architectural landscapes in order to build world-class integrated solutions leveraging Docusign’s platform and suite of products. Through engaging stories and custom-built demonstrations, the SC illustrates the value and benefits of modernizing a prospect’s System of Agreement via the Docusign Intelligent Agreement Management offering. This position is an individual contributor role reporting to the Director, Solution Consulting. Responsibility - Collaborate with the Enterprise Solutions Consulting and Field Sales teams to cultivate and secure net-new business within an assigned territory and targeted accounts - Uncover, comprehend, and document complex business challenges, processes, and enterprise architecture - Engage in meaningful business and technical conversations, sharing industry insights with key stakeholders from all levels and business units within large enterprise organizations - Establish technical credibility and build confidence in recommended solutions leveraging your product expertise, custom product demonstrations, technical Q&A, business process diagrams, and product roadmap discussions - Articulate selected recommendations and the business value they provide to diverse audiences - Work collaboratively with sales partners and other internal teams to provide a world class buying experience - Understand the Contract Lifecycle Management space - Demo and sell based on value selling methodologies defined by the company Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic - 12+ years prior experience within an Enterprise presales role selling SaaS solutions and concepts to Enterprise customers - BS/BA degree or equivalent in relevant work experience - Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs Preferred - 15+ years prior presales experience within an Enterprise level SaaS offering, ideally cloud-based - Proven experience working with employees at all levels of an organization - Familiarity with Enterprise-class software systems like ERP, CRM, and ECM systems - Proven experience with software system configuration and integration - Familiarity with HTML, XML, and structured data - Familiarity with electronic signature concepts Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $165,000.00 - $254,925.00 base salary Illinois, Colorado, Massachusetts and Minnesota: $160,900.00 - $233,350.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $160,900.00 - $239,250.00 base salary Washington DC: $165,000.00 - $239,250.00 base salary Ohio: $150,900.00 - $218,775.00 base salary This role is also eligible for the following: - Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. - Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: - Paid Time Off: earned time off, as well as paid company holidays based on region - Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement - Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment - Retirement Plans: select retirement and pension programs with potential for employer contributions - Learning and Development: options for coaching, online courses and education reimbursements - Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Remote

• Conduct comprehensive product demonstrations, highlighting features and customizing the presentation to address each prospect's specific needs and pain points while ensuring alignment with Product, Design, and Engineering teams to represent our solution's capabilities accurately. • Serve as the technical expert during sales calls and meetings, confidently answering technical questions and addressing concerns, and liaising with the Engineering and Product teams to provide accurate, in-depth technical insights. • Collaborate closely with the sales team to understand customer requirements and develop effective technical sales strategies while maintaining a solid connection with the Product and Design teams to ensure feasibility and alignment with product vision. • Provide detailed technical guidance and support to customers during the post-sales process, ensuring a smooth implementation and a high level of customer satisfaction, and coordinating with the Engineering team for any complex technical issues or customizations. • Gather and relay feedback from customers and prospects to inform product roadmap and feature enhancements and ensure that customer input is integral to the development process. • Stay abreast of industry trends, competitive landscape, and technological advancements, utilizing this knowledge to address customer needs better and position our product effectively while sharing insights with the Product, Design, and Engineering teams to inform future development. • Support the maintenance of technical documentation, including FAQs, knowledge base articles, and case studies, to support the sales process and enhance customer understanding of the product, ensuring consistency and accuracy in collaboration with the Product and Design teams. • Train and mentor team members on technical aspects of the product, fostering a culture of knowledge sharing and continuous learning within the team and facilitating regular knowledge exchange sessions with the Product, Design, and Engineering teams to ensure a unified understanding of the product's capabilities and roadmap. • This is a customer-facing and interacting role with approximately 25% travel to both industry conferences and events as well as on-site meetings with customers.

Role Description Zum nächstmöglichen Zeitpunkt suchen wir einen Sales Enablement Specialist (Solution Architect) (m/w/d) mit dem Schwerpunkt Solution Design & Business Development. Als Solution Architect (m/w/d) entwickelst du innovative, ganzheitliche Lösungen für komplexe Kundenanforderungen. Von der ersten Analyse bis zur finalen Präsentation verbindest du Customer Experience, Transformation und KI-Technologien intelligent miteinander. Dabei identifizierst du Optimierungspotenziale, beobachtest aktuelle Trends und entwickelst daraus proaktiv Ideen, mit denen du überzeugende Angebote mit klaren Mehrwerten gestaltest. - Komplexe Ausschreibungen und Angebote in passgenaue Konzepte verwandeln - Gemeinsam mit interdisziplinären Teams arbeiten - Visuelle Aufbereitung und Präsentation bei Kundenterminen Startdatum: flexibel nach Absprache - gerne aber zu sofort! Location: Kroatien Location Type: 100% remote Anstellungsart: Vollzeit Positionen offen: 1 Bewerbungsende: 26.04.2026 Bewerbungsunterlagen: Lebenslauf mit Motivationsbrief Bewerbungssprache: Deutsch Qualifications - Abgeschlossenes Studium der Wirtschaftswissenschaften, Wirtschaftsinformatik oder eines vergleichbaren Studiengangs bevorzugt, aber nicht zwingend notwendig - Mehrjährige relevante Berufserfahrung in den Bereichen Customer Care & Experience, Customer Service, (Strategie-)Beratung oder Solution Design - Nachweisliche Erfolgsbilanz in der Gestaltung und Umsetzung multidisziplinärer und/oder länderübergreifender Lösungen - Fundiertes Verständnis für digitale Geschäftsmodelle, moderne CX-Technologien, Automatisierung und den Einsatz von KI - Erfahrung in der Konzeption komplexer Lösungen sowie der Erstellung von Angeboten und Ausschreibungsunterlagen - Idealerweise ergänzt durch Erfahrung in der Koordination interdisziplinärer Teams - Souveränes Auftreten, ausgeprägte analytische Fähigkeiten und strategisches Denkvermögen - Sehr gute Kenntnisse in MS Office, insbesondere PowerPoint und Excel - Fähigkeit, komplexe Konzepte strukturiert und visuell ansprechend aufzubereiten - Hohe Eigeninitiative, lösungsorientierte Arbeitsweise und Begeisterung für digitale Transformation, innovative Kundenerlebnisse und aktuelle technologische Trends - Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift Company Description

• Partner with presales, product, and marketing teams to build outstanding creative assets for demos, presentations, and direct communication. • Deliver engaging visual content using Adobe Creative Cloud, Adobe Express, and other Adobe tools.