• Establish relationships with stakeholders as a strategic business partner to identify learning solutions that drive associate performance and align with organizational objectives and business needs. • Identify performance gaps that can be effectively closed with learning solutions and content. • Work closely with subject matter experts to collect training reference materials, sources, and observational data from job shadowing for developing effective training solutions. • Select the appropriate needs assessment approach or technique, and partner with stakeholders to understand audiences and their learning preferences. • Leverage appropriate design methodology to curate tailored content to meet learning requirements and drive performance improvement. • Develop learning, behavioral, and performance outcome statements that guide the selection of modalities, instructional methods, and content. • Align delivery options and media to effectively achieve those outcomes. • Incorporate adult learning theory and instructional standards to design and develop learner centric assets. • Leverage current technology to maximize learning engagement and retention. • Design blueprints, schematics, or other visual representations of learning and development solutions to gain stakeholder alignment and approval. • Develop assessment tools for measuring the effectiveness of learning to drive performance improvement. • Regularly monitor and analyze evaluative data to guide continuous improvement of solutions. • Perform regular content reviews for maintenance, keeping current, and improvement of assets. • Demonstrate Agile project management practices, when required, to meet organizational needs. • Manage multiple projects at various levels of development.

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact — from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The Learning Experience Designer employs a learner-centered, holistic approach to designing, developing, and improving skills-based learning experiences within SNHU Professional Skills. Working collaboratively with Learning Architects, subject matter experts (SMEs), and other stakeholders, this role supports the development of new learning experiences and programs from concept through deployment. The Learning Experience Designer leverages principles from user experience design, learning science, and emerging technologies, including artificial intelligence, to create engaging, effective learning experiences that support skill development across the learning cycle. Primary Duties and Responsibilities: - Contribute to the design, development, and implementation of new skills-based learning experiences and programs, including participation in ideation, research, and iteration. - Collaborate with subject matter experts and stakeholders to support content development aligned with learning experience design standards. - Leverage an understanding of artificial intelligence in learning to design experiences that integrate AI-supported activities, feedback, or reflection across the learning cycle. - Utilize AI-enabled tools to support development efficiency, iteration, and continuous improvement of learning experiences. - Design and prototype learning experiences aligned with established learning experience and user experience best practices. - Develop proofs of concept and learning assets within Professional Skills learning platforms. - Create and maintain internal design documentation, patterns, and standards. - Provide creative, technical, and logistical recommendations related to the design and production of learning experiences. - Apply Universal Design for Learning principles and accessibility standards across learning experiences. - Support the creation of visual, multimedia, and interactive elements that enhance the learner experience. - Strive to create a cohesive and consistent look and feel across Professional Skills learning experiences. - Other duties and responsibilities as assigned. Minimum Qualifications: Years of relevant or specific experience: Three to five years' experience in education, design, user experience, or related field. - Academic Degree(s) and/ areas of study: Bachelor's degree - Equivalent of experience in lieu of degree acceptable: ☐ Yes ☒ No - Professional Certification(s): N/A - Experience developing content for deployment in a learning management system. - Excellent verbal and written communication skills. - Flexible and open to change with ability to balance and prioritize multiple projects. - Strong commitment to quality, organization, and attention to detail. - Editorial experience. - Graphic design skills (e.g., Adobe Illustrator, Photoshop, Storyline). - Experience working in an online, higher education environment. Working Environment and Physical Requirements: Office Hours: Monday through Friday 8:00am – 4:30pm Professional office environment. Sedentary work: Requires remaining in a stationary position, often standing or sitting for prolonged periods. Supervisory Component: Will this position have the authority to hire, discharge, assign, direct, or discipline other employees or effectively recommend such action on behalf of SNHU? If yes, please indicate the employees the incumbent will supervise. ☐Yes ☐Faculty and/or Staff Employees ☐Student Employees ☐Adjunct Instructors ☒No Managerial Component: Does this position effectuate, control or implement university policies or have discretion in the performing of its duties independent of established policies? ☐ Yes ☒ No Confidentiality, Labor Relations, and Negotiations Component: Will the incumbent act in a confidential capacity to persons who exercise managerial functions in the field of labor relations or have access to confidential information concerning anticipated changes that may result from negotiations? ☐ Yes ☒ No We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $58,455.00 - $93,546.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $64,593.00 - $87,391.00. Exceptional benefits (because you’re exceptional) You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get: - High-quality, low-deductible medical insurance - Low to no-cost dental and vision plans - 5 weeks of paid time off (plus almost a dozen paid holidays) - Employer-funded retirement - Free tuition program - Parental leave - Mental health and wellbeing resources

Reporting to the Senior Manager of Training, the DRG Trainer plays a critical role in strengthening audit consistency, accuracy, and completeness by translating audit findings into targeted, effective learning experiences. This role supports the audit program by identifying learning gaps and delivering and reinforcing training, refreshers, coaching, and performance support that improves coding accuracy, audit quality, and accelerates trainee readiness for independent production in alignment with EXL standards. The DRG Trainer partners closely with Quality Analysts, Auditors, and Subject Matter Experts to ensure training content remains current, relevant, and aligned with evolving coding requirements and audit expectations, while driving timely progression through training and successful graduation to operations. Salary for this role is $85k - $95k For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers. EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.

Role Description Wir sind ein Bildungsträger, der Menschen praxisnah für die Arbeitswelt von morgen qualifiziert. Unsere Remote-Maßnahme im Bereich Digitalisierung und Automatisierung unterstützt Teilnehmende dabei, digitale Prozesse zu gestalten und moderne Tools sowie Automatisierungslösungen sinnvoll im beruflichen Alltag einzusetzen. Damit unser Programm weiter wachsen kann, suchen wir eine engagierte Person, die vorgegebene Lerninhalte verständlich vermitteln möchte. - Du leitest Remote-Unterrichtseinheiten und begleitest die Teilnehmenden aktiv im Lernprozess. - Du vermittelst praxisnahes Wissen rund um digitale Prozessoptimierung, Automatisierung und den sinnvollen Einsatz moderner digitaler Werkzeuge. - Du unterstützt die Teilnehmenden dabei, Zusammenhänge zu verstehen, Aufgaben sicher umzusetzen und ihre Fortschritte sichtbar zu machen. - Du gibst Feedback, förderst die Lernmotivation und schaffst eine angenehme, unterstützende Lernatmosphäre. Qualifications - Zertifikat/Urkunde zur pädagogischen Eignung. - Zertifikat/Urkunde/Zeugnisse/schriftliche Nachweise zur Erfahrung im Bereich digitale Prozesse, Automatisierung, digitale Tools oder verwandte Themenfelder. - Freude daran, Menschen beim Lernen zu begleiten und Inhalte verständlich zu vermitteln. - Sicheres, wertschätzendes Auftreten sowie eine strukturierte und eigenverantwortliche Arbeitsweise. Benefits - 100 % Remote. - Vergütung: 25-35€/UE. - Klare Unterlagen, die dich in deiner Arbeit unterstützen. - Ein motiviertes Team mit wertschätzendem Miteinander. - Raum für eigene Ideen und kreative Vermittlungsmethoden. Company Description Problem gesehen, Lösung entwickelt, im Markt etabliert.