• Demonstrate, showcase, and explain AcuityMD’s approach to core data, data quality, and algorithms to customers. • Articulate how AcuityMD data products contribute to critical functionality and support our business case with customers. • Collaborate with customers to define business requirements related to AcuityMD core data or algorithms. • Leverage expertise in healthcare data, coding, and data analysis to develop and deliver data solutions for customers. • Serve as a key point of subject matter expertise for customers and colleagues on data-related questions. • Maintain deep expertise in the functionality, underlying data, and business case for all aspects of the AcuityMD platform. • Collaborate with the sales, customer experience, product, and data teams to uncover and address business and data challenges in the customer lifecycle. • Collaborate with the Professional Services and Customer Success teams to serve as a subject matter expert for using healthcare data to drive targeting strategies. • Interface with product and product marketing teams to refine messaging and product roadmap.

• Provide industry best practices and serve as a trusted client advisor • Drive requirement gathering and serve as the Salesforce platform expert • Bring an experience design-focused mindset to solutions • Work with clients to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals • Leverage Salesforce technology such as Agentforce, Einstein Bots, Einstein for Service, or Service Intelligence • Provide input on detailed design specifications, infrastructure, and project plans • Translate business requirements into well-architected solutions • Coach and mentor junior technical and functional team members • Follow and understand new Salesforce product and technical capabilities

• Serve as the central technical stakeholder for successful delivery and onboarding of the Celonis platform for our enterprise clients • Lead complex technical discussions to analyze customer architecture, recommend optimal containerized solutions, and facilitate deployment, expertly managing expectations amidst technical constraints. • Establish real-time data integrations between customer systems and Celonis using APIs and internal tools. • Actively remove technical obstacles to maximize Celonis user adoption, clarifying technical risks and necessary trade-offs for stakeholders. • Guide customers on authentication (SSO), user/group management (LDAP), and provisioning best practices, removing technical barriers to adoption. • Promote reusability by discerning between dedicated customer solutions and broader platform enhancements, collaborating directly with Celonis Product Development.

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Job Description: Summary The Manager Solutions Design is responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing, designing and winning new business through: Designing solutions that deliver financial value to our Customers Demonstrating an understanding of our Customer's business Providing feasible designs that are aligned with our Customer's needs Helping the pursuit team with shaping wins plans consistent with our solution design Providing sustainable designs that are aligned with Ryder's operational & technical capabilities Writing and delivering a compelling proposal that influences the customer decision to select Ryder Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and SCE CI resources through the Customer Due Diligence process The Manager Solutions Design is aligned by either industry verticals or by design discipline and helps manage the new business pursuit team and individual opportunities. The Manager resource may manage a sub-set of pursuit team members or act as a independent team member to help successfully lead the pursuit from start to finish throughout the various stages of the pursuit all the way through successful transition during startup. Key activities include: Manage a sub-set of SD team members or act an independent contributor, specializing in select design discipline (transportation, warehousing or network design) or industry solutions (e.g., packaging, inbound to manufacturing, integrated transportation, temp controlled) Mentor & advise a sub-set of SD team members on modeling and design techniques to create, re-design, or optimize logistics networks Act as a specific solution design specialist, usually more (but not required) than one discipline Effectively communicate the design and solution to internal stake holders & the client Use advance analytical techniques and concepts to understand the business Essential Functions - Project Management - managing cross-functional teams to ensure alignment of solution development with win strategy. Create and manage project milestones, schedule and lead team calls, manage team deliverables, and maintain effective communication across all team members as the solution develops - Meet frequently with customers and cross-functional bid response team. Support technical review presentations and design validation meetings - Calculating labor, equipment, facility and expense requirements based on transportation and warehousing design assumptions. Develop process flows, concept of operations and value propositions consistent with the win strategy and work with IT to develop concept of systems. Coordinate with Pricing and other functions to develop cost and pricing models as well as relevant assumptions - Develop Proposal - write compelling customer stories that clearly articulated value propositions, Ryder's differentiated value, and proposed solution. The Solution Design Manager is responsible for authoring content and taking ownership for developing the final proposal in collaboration with the Sales Lead. - Collaborate with Sales leader to develop win strategy (e.g. research industry and customer to understand pain points and Ryder solutions to alleviate, understand competitive landscape to position Ryder to win, stakeholder analysis) - Data validation, cleansing, profiling, baseline development & defining scenarios to model - Develop optimizations scenarios and strategies that are aligned with objectives - Develop and improve engineering tools and methodologies to ensure industry best practices - Lead consulting projects that involve understanding customers’ pain-points developing and presenting solutions - Implementation follow-up, which requires engineer to validate and modify deployed process to ensure that it matches plan Additional Responsibilities - Performs other duties as assigned Skills and Abilities - Superb data organization and cleansing skills - Exhibit advanced skills and concepts using design applications, tools, techniques, and methodologies to analyze and design complex transportation and warehousing networks - Familiarity in simulation tools, transportation & warehouse management systems, ERPs, Automation, MHE, Visibility Tools, and industry leading technologies(preferred) - Ability to influence the project teams by using facts, statistics, and analytics - Comprehend complex supply chain and transportation solutions and segment design processes into manageable elements and process steps - Excellent verbal, written and presentation skills, including the ability to translate complex designs, concepts, and regulations into terms readily understood - Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) - Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint expert required - Knowledgeable of visualization (Tableau, Microsoft) and database programming advanced required - Knowledge of effective metrics programs and design networks that are sustainable and measurable expert required - Transportation Design: Extensive knowledge of Dedicated Services and Managed Transportation Networks. Required knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipment. Transportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, , Mapping Software ie; Tableauexpert required - Warehouse Design: Extensive knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methods. Required knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.gAS/RS). Warehouse Design Tools e.g.: CAD (e.gAutoCAD); slotting (e.gSlot3D); Predetermined Motion and Time Systems and methods (e.gMOST); simulation software and application; Warehouse Management Systems (e.gManhattan Scale); and Labor MgtSystems Network Design Tools (e.g., Llamasoft) and Data Analytics Software (e.g., Tableau) a plus expert required Qualifications - Bachelor's degree required in Engineering, Business, Supply Chain Management or Industrial Engineering - Eight (8) years or more in the Transportation industry(e.g., Truckload, Multi-stop TL, LTL, Intermodal, Bulk, Rail, or Parcel services) or in the Warehousing and/or Manufacturing industry (e.g., Industrial Engineering, Warehouse Operations, Operations) required - Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint. expert required - Knowledgeable of visualization (Tableau, Microsoft) and database programming advanced required - Knowledge of effective metrics programs and design networks that are sustainable and measurable expert required - Transportation Design: Extensive knowledge of Dedicated Services and Managed Transportation Networks. Required knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipment. Transportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, , Mapping Software ie; Tableau. expert required - Warehouse Design: Extensive knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methods. Required knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS). Warehouse Design Tools e.g.: CAD (e.g. AutoCAD); slotting (e.g. Slot3D); Predetermined Motion and Time Systems and methods (e.g. MOST); simulation software and application; Warehouse Management Systems (e.g. Manhattan Scale); and Labor Mgt. Systems. Network Design Tools (e.g., Llamasoft) and Data Analytics Software (e.g., Tableau) a plus . expert required DOT Regulated No Job Category Solutions Design Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type: Salaried Minimum Pay Range: 130000 Maximum Pay Range: 150000 Benefits Information: For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. For more information about benefits, click here to download the comprehensive benefits summary. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com. Current Employees: If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here.