Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. As an Experience Architect, AI & Agentforce, you will be responsible for driving the solution for and building Agentforce-powered experiences for users to deliver impactful business value to our clients. You'll work with our talented AI team to make significant contributions to our success and delight customers. This position is focused on experience design, solution design, architecture, and execution for GenAI technologies. You will have the opportunity to: - Provide industry best practices and serve as a trusted client advisor - Drive requirement gathering and serve as the Salesforce platform expert - Bring an experience design-focused mindset to solutions - Work with clients to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals - Leverage Salesforce technology such as Agentforce, Einstein Bots, Einstein for Service, or Service Intelligence - Provide input on detailed design specifications, infrastructure, and project plans - Translate business requirements into well-architected solutions - Coach and mentor junior technical and functional team members - Follow and understand new Salesforce product and technical capabilities Required Qualifications: - 3+ years in a customer-facing technical consulting, enterprise architecture, or business process mapping role - 5+ years of CRM industry experience - Ability to drive requirement gathering - Experience architecting and implementing Salesforce Service Cloud or Sales Cloud - Experience with GenAI prompt writing - Hands on experience with at least one of the following: - Agentforce or other Generative AI driven platforms - Einstein Service Intelligence or Next Best Action - Proven ability to design and optimize business processes across disparate systems - Ability to tie outcomes to business value (return on investment) through storytelling - Comfortable using flow charting tools (e.g., Lucidchart) - Ability to lead a cross-functional team to create rich end user experiences - Willing and able learner of new technologies Preferred Skills: - Experience with defining robust testing approaches for GenAI solutions What can you expect in the interview process? - Recruiter screen (phone) - 30 minutes - Introductory conversation to discuss the role and your experience - Peer Interview (Video) - 45 minutes - You’ll talk through your career goals and relevant work examples - You’ll discuss challenges you have overcome and the tools you used to get there - Panel Interview with Real-Time Exercise (Video) - 60 minutes - The call will be split into two parts: - You’ll receive a prompt and talk through potential solution options and live on the spot (no offline preparation required) - You’ll get some time to interact with NeuraFlash, Part of Accenture delivery team members - Leadership interview (Video) - 45 minutes - You’ll meet with a member of our leadership team Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 03/19/2026 and open for at least 3 days. California Annual Salary Range $94,400 - $266,300 USD Cleveland Annual Salary Range $87,400 - $213,000 USD Colorado Annual Salary Range $94,400 - $230,000 USD District of Columbia Annual Salary Range $100,500 - $245,000 USD Illinois Annual Salary Range $87,400 - $230,000 USD Maryland Annual Salary Range $94,400 - $230,000 USD Massachusetts Annual Salary Range $94,400 - $245,000 USD Minnesota Annual Salary Range $94,400 - $230,000 USD New York / New Jersey Annual Salary Range $87,400 - $266,300 USD Washington Annual Salary Range $100,500 - $245,000 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What’s it like to be a part of NeuraFlash, Part of Accenture? - Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team. - Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. - Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done - Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. - Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

• Drive the end-to-end delivery of technology programs and initiatives that enhance wealth management and financial services offerings. • Lead and manage complex, multi-faceted technology programs related to wealth management solutions, financial services platforms, and digital transformation initiatives. • Develop and manage detailed program roadmaps, timelines, resource plans, and budgets. • Coordinate cross-functional teams to ensure timely and successful delivery of program milestones. • Monitor project progress and resolve any roadblocks or delays, adjusting timelines and resources as necessary. • Act as the main point of contact for all program-related communication, ensuring all stakeholders are aligned on objectives, timelines, and deliverables. • Work closely with senior leadership, business units, product owners, and IT teams to define program objectives and deliverables that align with business goals. • Translate business requirements into technical solutions, balancing stakeholder needs with technical constraints. • Proactively identify and mitigate risks, dependencies, and obstacles that could impact the program's success. • Lead regular status meetings and escalations, tracking and resolving issues promptly. • Lead cross-functional teams including developers, QA engineers, analysts, and business stakeholders. • Provide technical guidance and direction for the implementation of complex financial systems, platforms, and integrations. • Oversee the testing and validation processes to ensure all deliverables meet the defined quality standards and business requirements.

Position Overview: We are seeking an experienced Technical Program Manager / Delivery Lead to join our Wealth Management team. In this role, you will drive the end-to-end delivery of technology programs and initiatives that enhance our wealth management and financial services offerings. This position requires a strong blend of technical expertise, program management experience, and a deep understanding of the financial services industry, particularly in wealth management, asset management, investment platforms, and regulatory compliance. The successful candidate will work closely with cross-functional teams, including technology, business stakeholders, product managers, and external vendors, to deliver complex, high-impact solutions on time and within scope. You will be instrumental in leading large-scale programs, managing stakeholder expectations, mitigating risks, and ensuring the delivery of high-quality results. Key Responsibilities: - Program Delivery & Management: - Lead and manage complex, multi-faceted technology programs related to wealth management solutions, financial services platforms, and digital transformation initiatives. - Develop and manage detailed program roadmaps, timelines, resource plans, and budgets. - Coordinate cross-functional teams to ensure timely and successful delivery of program milestones. - Monitor project progress and resolve any roadblocks or delays, adjusting timelines and resources as necessary. - Act as the main point of contact for all program-related communication, ensuring all stakeholders are aligned on objectives, timelines, and deliverables. - Stakeholder Management: - Work closely with senior leadership, business units, product owners, and IT teams to define program objectives and deliverables that align with business goals. - Translate business requirements into technical solutions, balancing stakeholder needs with technical constraints. - Manage expectations and foster strong relationships with key internal and external stakeholders, ensuring transparency and continuous alignment. - Risk and Issue Management: - Proactively identify and mitigate risks, dependencies, and obstacles that could impact the program's success. - Lead regular status meetings and escalations, tracking and resolving issues promptly. - Ensure compliance with internal policies, regulations, and industry standards (e.g., GDPR, SEC, MiFID II, etc.). - Team Leadership: - Lead cross-functional teams including developers, QA engineers, analysts, and business stakeholders. - Drive collaboration across teams, ensuring high levels of accountability, motivation, and performance. - Foster a culture of continuous improvement, encouraging innovation and best practices in both technology and process. - Technical Oversight: - Provide technical guidance and direction for the implementation of complex financial systems, platforms, and integrations. - Collaborate with engineering teams to ensure technical solutions are scalable, secure, and meet performance and regulatory requirements. - Stay informed on emerging technologies and trends within wealth management and financial services to provide recommendations and insights that drive innovation. - Quality Assurance and Delivery: - Oversee the testing and validation processes to ensure all deliverables meet the defined quality standards and business requirements. - Work closely with QA teams to create test plans, ensuring the end product is robust, reliable, and defect-free. - Ensure all necessary documentation is created and maintained, including technical specifications, release notes, and training materials. Qualifications: Education & Experience: - Bachelor's degree in Computer Science, Engineering, Finance, or a related field (Master’s degree preferred). - 10+ years of experience in technical program management or delivery lead roles, ideally within the wealth management, financial services, or fintech sectors. - Proven experience leading complex, large-scale technology programs or initiatives in a highly regulated industry. - Experience working with financial products, wealth management platforms, investment banking technologies, or asset management solutions is highly desirable. Skills & Competencies: - Strong understanding of the wealth management domain, including investment management, portfolio strategies, financial planning, and client relationship management tools. - Hands-on experience with Agile methodologies (Scrum, Kanban) and project management tools (e.g., JIRA, Confluence, MS Project). - Strong technical background with the ability to translate complex technical concepts into business-friendly language. - Knowledge of financial regulations and compliance frameworks (e.g., MiFID II, Dodd-Frank, SEC regulations) is a plus. - Exceptional communication and interpersonal skills, with the ability to engage with senior leadership and technical teams. - Strong analytical, problem-solving, and decision-making skills, with a focus on delivering high-quality outcomes. - Experience with cloud platforms (AWS, Azure), CRM/wealth management platforms, and APIs is a plus.

Company Description: Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry. We are a growing, values-led community of employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. Veracross is five product brands in one global tech company - Veracross SIS is a one-person, one-record school management platform - Magnus Health provides cloud-based Student Health Record (SHR) solutions - Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps. - Epraise incentivizes student well-being and connects teachers, students, and families. - Firefly provides an online learning space for students and teachers About the Role: As a Technical Program Manager within our Product Engineering department, you will orchestrate cross-functional initiatives while ensuring teams have the resources, guidance, and clear project plans needed to deliver high-quality software. You'll bridge technical and business stakeholders, remove impediments, and drive continuous improvement across our product and engineering organization. Program Management is a new and growing function at Veracross and you will have the opportunity to help iterate and improve upon existing processes. This role will be embedded within Veracross' FinTech portfolio teams, assisting with their overall project management and communication with stakeholders. The ideal candidate will be comfortable working cross-functionally across multiple teams and is able to seamlessly manage multiple key initiatives simultaneously. Key Responsibilities - Lead and manage key initiatives and programs for the Fintech teams - Facilitate agile ceremonies including daily meetings, sprint planning, backlog refinement, and retrospectives - Assist in optimizing and improving existing program management processes, methodologies - Create and maintain detailed project plans, timelines, and documentation for multiple projects simultaneously - Identify risks, dependencies, and blockers, driving mitigation strategies and resolution - Manage stakeholder expectations through effective, proactive communication and transparent reporting - Track and communicate program status, health, metrics, and milestones to leadership - Coordinate quarterly and annual capacity planning across Fintech engineering teams to optimize resource allocation - Drive continuous process improvement initiatives and best practices alongside product and engineering management