• Design and implement systems to track resource utilization, forecast consumption, and support capacity planning at scale • Build and evolve components of a resource manager that improves infrastructure efficiency based on usage patterns and cost insights • Contribute to autoscaling, workload isolation, and performance improvements in a multi-tenant cloud environment • Partner with engineers across Cloud Infrastructure, Product, and other teams to deliver scalable and reliable solutions • Participate in design discussions, propose technical approaches, and contribute to long-term improvements of capacity systems • Debug and resolve production issues, improving system reliability and operational excellence

• Collaborate with cross-functional teams to service a dedicated client account in an Agile environment as a full-stack engineer. • Develop holistic features and/or fixes from a full-stack development perspective for an enterprise-level web application. • Implement and/or introduce modernization to Sitecore and .NET C# applications. • Additionally support the development of Sitecore functionality and/or fixes by implementing the JavaScript, markup, and styling. • Optimize technical documentation standards, internal processes, and solutioning. • Troubleshoot complex systems and 3rd party integrations. • Ensure comprehensive testing and remediation is performed on completed work alongside QA team members, develop unit tests, and support the automated testing efforts with the software Cypress. • Provide accurate documentation and ticket updates to the team’s Microsoft DevOps platform to enable accurate insight into the work being performed. • Help business analysts write out granular user stories by identifying any gaps, breaking down requirements into tasks, and/or providing estimates. • Troubleshoot current and legacy systems. • Talk directly with the client to explain the technical side of the application for any errors found or new features developed. • Participate in agile ceremonies, including sprint planning, daily standups, and retrospective meetings. • Suggest areas for improvement in internal processes along with possible solutions. • Foster client relationship from a technical aspect. • Participate in incident response as a member of the on-call incident management rotation.

• Own feasibility assessment and architectural approach for major initiatives. • Break down ambiguous problems into clear architecture and delivery phases. • Lead technical design discussions and drive key decisions. • Set and uphold a high bar for code quality, testing, and operational readiness. • Lead implementation of complex features or system changes. • Improve reliability, performance, and cost efficiency where it matters. • Represent the team in cross-engineering discussions when systems or data intersect. • Mentor engineers and raise technical rigor within the team.

• This role sits within our Data Warehouse Operations group within DWI. • The team has two primary missions: 1) Improving the performance and cost efficiency of Looker and Snowflake assets through targeted consultation and automation. 2) Integrating, configuring, and administering 3rd party tools within our data infrastructure. • They also support internal analytics teams who build on top of our data infrastructure, and partner with software engineers on the Data Platform Pillar of DWI, who are building the first-party systems within that infrastructure.