State of Location: Pennsylvania Position Summary: We are seeking a talented Learning and Development Instructional Designer to join our team. The ideal candidate will be responsible for developing innovative and scalable learning experiences for Ivy teammates throughout the organization. This role requires a focus on learner-centricity, strong creative skills, and the ability to design authentic and impactful learning journeys for specific job roles. This role will also serve as a key creative voice for the Learning & Development team, helping shape the visual identity and storytelling approach of Ivy’s internal learning experiences through thoughtful use of multimedia, digital design, and engaging learning formats. We would love to hear from you if you are passionate about creating impactful learning experiences and driving employee growth and development. Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Key Responsibilities - Demonstrate L&D functional expertise with a strong understanding of instructional design and adult learning principles to ensure learning materials are effective, engaging, and aligned with performance outcomes. - Design and develop high-quality blended learning programs, including e-learning modules, instructor-led materials, and microlearning experiences delivered through video, infographics, interactive scenarios, and other digital assets. - Serve as a creative partner to the L&D team by elevating the visual design, storytelling, and overall learner experience of Ivy learning programs. - Conceptualize and produce engaging learning media such as short-form learning videos, animated explainers, interactive simulations, and visually rich job aids. - Help shape the visual and creative identity of Ivy’s internal learning programs, ensuring materials reflect Ivy’s brand voice, tone, and values while remaining clear, accessible, and learner-focused. - Contribute to the development and maintenance of internal learning design standards and playbooks that support consistent, high-quality learning experiences. - Collaborate with subject matter experts, stakeholders, and cross-functional teams to conduct needs analyses and develop targeted learning solutions that address business and performance needs. - Conduct thorough reviews and revisions of learning materials to ensure accuracy, clarity, visual quality, and alignment with organizational standards. - Stay current on industry trends, best practices, and emerging technologies in instructional design, multimedia development, and digital learning experiences. Qualifications - Bachelor’s degree or equivalent experience in instructional design, adult education, multimedia design, digital media, or a related field. - Proven experience in instructional design, curriculum development, and learning content creation - Demonstrated ability to design visually compelling learning experiences using multimedia storytelling, including video, animation, motion graphics, or interactive digital media. - Proficiency with multimedia production tools such as the Adobe Creative Suite (After Effects, Premiere, Illustrator, InDesign, Photoshop) or comparable platforms. - Proficiency in eLearning authoring tools including Articulate 360 Suite (Storyline, Rise), Adobe Captivate, or similar tools. - Strong multitasking skills with the ability to manage multiple projects simultaneously and meet deadlines. - Excellent written and verbal communication skills with strong attention to detail and design quality. - Creative thinking and problem-solving abilities with a passion for developing engaging learning experiences. - Experience working with Workday Learning or similar learning management systems is a plus. - Ability to work independently and collaboratively in a team environment. - Flexible and adaptable to changing priorities and business needs. Why Choose Ivy? - Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. - Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. - Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans and paid holidays. Hybrid and remote work flexibility. - Empowering Values: Live by values that prioritize teamwork, growth, and serving others #LI-ST1 #LI-remote We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com

• Conduct and synthesize organizational change readiness assessments, incorporating leadership and staff perspectives. • Develop resistance management strategies, escalation paths, and mitigation plans. • Support leadership alignment and readiness for system, policy, and process changes. • Ensure OCM activities are coordinated with system vendors and other project partners. • Guide development of targeted communications tailored to key stakeholders and audience groups.

We're looking for a Learning & Development Specialist to foster successful opportunities for customer and employee education and learning. This role will develop and maintain training materials (such as the Campspot Knowledge Base and Campspot Certification Program), materials related to new product features, and other educational content for a variety of audiences. This role will work cross-functionally and serve as a valuable resource across the Campspot community. Responsibilities Knowledge Management & Documentation - Maintain and update the Campspot Knowledge Base, ensuring all product documentation is accurate, up-to-date, and easy to navigate. - Create new documentation, guides, and FAQs to support customers and internal teams. - Collaborate with product and support teams to proactively update resources based on software updates and customer feedback. Customer Training & Certification - Manage and expand the Campspot Certification Program, empowering customers with deep product knowledge. - Develop training modules and assessments to certify users on Campspot software best practices. - Monitor certification progress and continuously enhance the program based on user feedback and industry trends. Webinars & Customer Engagement - Host routine webinars for park operators, providing valuable insights on product updates, new features, and best practices. - Create and manage engaging, interactive learning sessions or materials that drive customer success and satisfaction. - Manage and develop product launch materials and collaborate with marketing on feature rollouts. - Manage and oversee Pendo as it relates to product learning and feature and educational information and announcements. - Work cross-functionally with marketing, product, and support teams to ensure training content aligns with Campspot’s evolving features. Internal Employee Training & Onboarding - Develop and maintain an internal training program for onboarding new hires and enhancing product knowledge among existing employees. - Collaborate with department leads to create tailored learning paths for different roles. - Organize regular training sessions, workshops, and refresher courses to keep teams up to date. Qualifications - Experience in learning & development, training, or technical documentation, preferably in SaaS or software training. - Proven ability to create engaging and effective training materials (videos, guides, quizzes, webinars). - Excellent communication skills with the ability to present complex concepts in an easy-to-understand manner. - Experience hosting webinars, virtual training sessions, or live demonstrations. - Familiarity with LMS platforms, certification programs, and knowledge management tools is a plus. Compensation and Benefits: - Base salary: $65k-$75k annually - Competitive benefits, including medical, dental, vision, life, and disability insurance options at affordable rates - 401(k) plan with employer match - Flexible and casual work environment: we offer flexible PTO and a remote-first workplace - Employee camping credit to encourage getting outdoors and experiencing our product! While Campspot is a remote-first company, priority will be given to candidates located near our Grand Rapids, MI headquarters or in our Denver, CO and Chicago, IL metro area hubs. Secondary consideration will be given to candidates who reside in states where we currently have employees, including CO, IA, IL, ME, MA, MI, NY, NC, OR, SC, TX, UT, VT, and VA. Candidates located outside of the US or any of the states listed previously are not able to be considered at this time. Campspot is a motivated team of outdoor enthusiasts and software professionals with decades of experience in the campground and outdoor industry. We’re looking to grow with people who embody our culture of learning, collaboration, and innovation. Today our portfolio includes two distinct but synergistic products: 1. Campspot Management Software is the leading provider of reservation management software and tools for campgrounds and RV parks. It revolutionized the industry through its proprietary technology, allowing park owners to increase revenue through its inventory optimization tool and site-lock capabilities. Learn more at https://software.campspot.com/ 2. The Campspot Marketplace (campspot.com and Campspot mobile app) is an online marketplace where travelers can find accommodations for their camping trips. Campspot’s inventory is 100% bookable and includes robust filters to help travelers customize their travel experience.

Role Description As a Learner Hospitality, you will play a crucial role in ensuring our clients receive the highest level of care and support. You will be responsible for providing exceptional customer service to our clients and their families, ensuring their needs are met and their experience with Remote Care Space is positive and seamless. This is a full-time, remote position that offers the opportunity to work from the comfort of your own home while making a meaningful impact in the healthcare industry. - Provide exceptional customer service to clients and their families, responding to inquiries and concerns in a timely and professional manner - Build strong relationships with clients, gaining their trust and confidence in our services - Coordinate and schedule virtual care appointments for clients, ensuring all necessary information is collected and communicated effectively - Collaborate with the virtual care team to ensure all client needs are met and any issues are addressed promptly - Educate clients on our virtual care technology and assist with any technical difficulties they may encounter - Maintain accurate and up-to-date client records and documentation - Continuously seek ways to improve the client experience and provide feedback to management - Stay informed on industry trends and best practices to ensure the highest level of service is provided to clients Qualifications - High school diploma or equivalent required, Bachelor's degree preferred - Minimum of 2 years of customer service experience, preferably in a healthcare or hospitality setting - Strong communication and interpersonal skills - Ability to work independently and in a team environment - Proficient in Microsoft Office and comfortable learning new technology - Detail-oriented with excellent organizational and time management skills - Compassionate and empathetic towards clients and their families - Ability to maintain confidentiality and handle sensitive information with discretion Benefits - Competitive salary and benefits package - Flexible work schedule and the opportunity to work from home - Professional development and growth opportunities - A supportive and collaborative team environment - The satisfaction of making a positive impact in the healthcare industry