• Take the lead in designing smart, compliant, and impactful solutions for top pharma companies. • Drive innovation through R, SAS, and AI, and transform how life sciences use data to make decisions. • Act as the main technical contact for our pharma clients, helping them define their goals and find the right solutions. • Lead pre-sales activities: understand client needs, propose solutions, and support our teams to win deals. • Own solution architecture for key accounts, guiding engineering teams, and supporting delivery managers. • Build custom tools, automation scripts, and apps (mainly in R) to speed up delivery and improve quality. • Guide clients through the regulatory submission process (FDA, EMA, PMDA), including standards like CDISC, SDTM, ADaM, and define.xml. • Represent the company at industry events and conferences – speaking, sharing insights, and leading discussions.

• Design, build, test, and deploy complex Smartsheet solutions using Control Center (single & multi-tier), Dynamic View, Data Mesh, Data Shuttle, Calendar App, WorkApps, and other premium capabilities. • Facilitate discovery, requirements gathering, status meetings, and deployment plans. • Provide coaching to end-users and super users; promote best practices. • Support the formation and operations of a Smartsheet Center of Excellence (CoE) • Develop training programs, lead workshops for internal teams

• Lead client meetings for discovery, planning, and envisioning of solutions • Present and create demos, whiteboarding, and provide technical RFP responses • Participate in discovery meetings to understand current business processes and legacy data components • Conduct GAP analyses and validate business practices in Dynamics D365 • Identify creative solutions for non-standard processes and configure applications; accordingly, review configuration and design changes to ensure consistency • Develop and deliver presentations outlining findings and recommendations • Translate functional business objectives into functional documents and workflows • Serve as liaison with project managers and technical leads for solution design and scheduling • Collaborate with sales on demonstrations, scoping, and estimation • Stay updated on latest D365 features including Microsoft Co-Pilot, AI, and Agentification

• Lead client discovery sessions, solutioning workshops, and executive briefings focused on AI for BizApps and industry-specific processes. • Design and deliver high-impact demos showcasing: Default (OOTB) D365 F&O and CE agents, Agent 365 capabilities, Copilot experiences embedded in Dynamics 365 and Power Platform, End-to-end AI scenarios across Finance, Supply Chain, Manufacturing, Life Sciences, and Robotics. • Partner with sales teams to create AI solution narratives, proposals, value propositions, and business cases. • Support RFPs/RFIs, PoC design, and technical-functional solution storytelling for AI-driven transformation programs. • Lead functional architecture for AI-enabled business processes across Finance, Supply Chain, Manufacturing, Life Sciences, and Robotics & Industrial Automation. • Map current-state processes and define future-state AI-augmented workflows leveraging D365 F&O/CE and non-Microsoft platforms. • Shape solution designs that include MCP server deployments to securely connect AI agents with enterprise systems, tools, and data sources. • Act as a trusted functional AI advisor to business leaders and process owners.