As an Enterprise Account Director, you will drive growth of our solutions into the world's largest law firms. You will be responsible for growing Opus 2's business in a subset of the top 200 law firms: prospecting and identifying new opportunities within existing customers, managing a consultative sales process, building & cultivating relationships within each firm, and identifying & executing account management strategies that substantially expand our business within current clients. Though we already serve many of the top 200 law firms, you will also be responsible for initiating, developing, and expanding new users within your assigned territory. Enterprise Account Directors are expected to manage the entire deal process, from discovery to close. What you'll be doing  - Become a trusted advisor to key contacts within each firm in your territory.  - Actively listen, explore needs within each firm, and uncover customer objectives.  - Learn the Opus 2 value proposition & the needs it addresses and be able to communicate our solutions effectively to prospective new users within existing customers.  - Be responsible for achieving defined sales targets and quota on a monthly, quarterly, and annual basis in assigned territory.  - Work cross-functionally to develop detailed account plans to expand relationships and grow our partnership within each firm.  - Expand Opus 2's reach within each Enterprise firm by identifying and implementing stakeholder engagement strategies.  - Create and maintain an accurate sales pipeline in the Opus 2 CRM (activity, opportunity status, projected closing dates, and projected forecast amounts, among others).  - Communicate requested product and opportunity feedback shared by existing clients for utilization in product development process, marketing plans, and sales strategy. - Participate in marketing events, trade shows, client meetings, and company events as necessary.

• Conduct research to identify potential leads and target employers, brokers, agencies, etc. • Reach out to prospects via phone calls, emails, and social media. • Qualify leads by understanding their needs and determining their potential fit with our products/services. • Schedule meetings or demos with qualified leads. • Collaborate with the marketing team to align on lead generation strategies and campaigns. • Maintain accurate and up-to-date records of all interactions in the CRM system. • Representing our product in the market at events/conferences as needed, which may take place during evening and/or weekend hours. • Continuously improve sales skills and product knowledge through training and feedback. • Identify areas where we can improve tools and processes. • Compliance with all applicable laws and regulations. • Other duties as assigned.

• Manage the full sales cycle from qualified lead to closed deal • Conduct discovery calls to understand client needs and pain points • Deliver product demos and tailored sales presentations • Build and manage a consistent sales pipeline within CRM systems (HubSpot, Salesforce, Pipedrive, etc.) • Negotiate pricing and contract terms with decision-makers • Consistently meet or exceed monthly and quarterly revenue targets • Collaborate with SDRs/BDRs and marketing teams to improve lead quality • Maintain accurate forecasting and reporting

About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company. What You'll Do: - Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion. - Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains. - Utilize a strategic, data-driven approach to guide clients toward innovative solutions. - Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact. - Leverage your negotiation skills to secure large contracts involving multiple stakeholders. Qualifications: - Located in Colorado - Bachelor's Degree required - 6+ years of SaaS experience - 3+ years selling into Financial institutions or contact centers/customer experience software - 3+ years of complex sales experience - A track record of consistently exceeding performance expectations. - Outstanding communication proficiency in phone, email, and other channels. - Ability to Navigate complex and intricate sales processes. - Proficiency in advanced sales methodologies such as MEDDIC or Command of the message Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com