• Oversight of hardware and software systems • Proactively monitor for bottlenecks • Partner with QA and Dev teams • Manage backup protocols • Provide Tier 2 support • Coordinate with external partners • Maintain 24/7 proactive monitoring

Role Description In this role as an IT System Engineer Lead, you will coordinate major IT programs, support modern technical solutions, manage impactful projects, and deliver enterprise-wide support as part of the IT Client Technology Services team. Supporting more than 3,500 users across multiple departments, you will lead the planning, coordination, and management of core programs such as: - Annual computer replacements - Equipment purchasing - Asset inventory - Vendor-managed deployments and repairs You will also guide and support IT service delivery teams by: - Coordinating work - Providing direction - Fostering growth through coaching and mentoring Strong communication skills are essential, as you will regularly explain complex technical topics and options to non-technical County staff and leadership, helping ensure clarity and informed decision-making across the organization. This position offers a unique opportunity to make a significant impact and lead the way in advancing our IT services and solutions. Qualifications - Six or more years of information technology experience required - Bachelor of Arts or Bachelor of Science degree in information technology, computer sciences, business, public administration or related field Requirements - A resume and cover letter are required for this position - As a condition of employment, the applicant will need to authorize and complete a background check Benefits - Access to professional development through robust online learning and other training opportunities - Multiple career growth and promotional opportunities in Pierce County Company Description The Information Technology Division’s 130 staff are responsible for building, operating, and maintaining the technologies that power essential public services in Pierce County. We provide diverse technology solutions including: - Commercial applications - Geographic information systems - Sophisticated custom software Our team thrives in a positive, collaborative environment combined with continual learning and development to enable our highly impactful work. The Finance & Enterprise Services Department delivers enterprise-wide services that support every County department and many external partners, ensuring Pierce County operates effectively, efficiently, and with strong public stewardship. Employees have the opportunity to work on strategic, enterprise-level initiatives, collaborate across departments, and deliver critical analysis and decision support that informs leadership and shapes County priorities.

• Act independently under consultative direction. • Formulate, define, and document system/applications objectives through research and fact-finding. • Develop or modify complex systems/applications that support the actuarial valuations and/or investments divisions. • Prepare detailed specifications from which system/applications will be developed and maintained. • Collaborate with key functional stakeholders and team to facilitate the creation of project plans according to business ranked priorities.

Role Description Peraton is seeking an experienced Virtual Desktop Systems Engineer to join our national intelligence program that delivers engineering, application development, deployment, operations, upgrades, and sustainment of products and services to achieve our client’s global missions. The Virtual Desktop Systems Engineer will have an emphasis on User Profiles. - Manage user accounts, permissions, licenses, and monitoring of system performance to proactively resolve technical issues. - Analyze and interpret data to improve infrastructure performance, identify areas for improvement, and implement solutions, including monitoring system performance and troubleshooting issues to ensure compliance with performance standards. - Ensure data security and compliance with industry standards and regulations. - Maintain smooth operation of multi-user computer systems, including coordination with network engineers. - Monitor and manage enterprise system resources, including CPU usage, disk usage, and response times to maintain operating efficiency. - Assess and remediate the enterprise design and implementation to mitigate performance and cybersecurity risks. - Perform systems security administration functions, including creating user profiles and accounts. - Provide Tier 1 and Tier 2 problem identification, diagnosis, and resolution of problems. - Configure operating systems and support enterprise servers. - Install and configure database and application software. - Perform database backups and system restoration, monitor database performance, and perform troubleshooting. - Interact with users and interfacing applications. - Provide hardware and software backup recovery. - Other duties may include setting up administrator accounts, maintaining system documentation, tuning system performance, installing system-wide software, and allocating mass storage space. - Develop, implement, and maintain processes, procedures, test cases, test results, issue resolutions, performance analysis, and user guidelines/instructions documentation. - Travel may be required within the National Capital Region (NCR) on an as-needed basis for customer or corporate requirements. Position is Contingent on Contract Award Qualifications - Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with ability to pass and obtain a Poly Clearance. - Minimum of 8 years relevant experience with bachelor’s degree; Minimum of 6 years with master’s degree; Minimum of 3 years with PhD or 12+ years of relevant work experience can be used in lieu of a degree. - Current CISSP or Security + Certification. - Proven work experience as a Systems Engineer, Systems Admin, or similar role in a large, distributed computing environment. - Experience with data analysis tools, knowledge of system performance metrics, and familiarity with infrastructure management systems. - Excellent communication and teamwork skills. - Excellent problem-solving skills. - Strong understanding of User Profile administration. Requirements - Active TS/SCI with Poly clearances. - Current VMware, Nutanix, or similar Certification (e.g., VCP, NCP, etc.). - Experience with Docker and Kubernetes. - Experience with Terraform or Ansible. - Experience with Dell PowerFlex. - Experience working in a large enterprise environment. - Knowledge of storage area networks to include network operating systems, SAN protocols, SAN management, and SAN physical configuration. - Minimum of 8-12 years’ experience in supporting virtualization technologies preferred. - Strong understanding of data center networking (TCP/IP, switching/routing, ports and protocols, firewall concepts, load-balancing). - Strong scripting experience in one or more of the following: PowerShell, Ansible, Puppet, Chef, VBScript, C++, Unix Shell, Python, Perl, Ruby, JavaScript, etc. - Strong understanding of storage protocols (e.g., NFS, SMB, S3, FC, iSCSI, NVMe). - Good knowledge of Active Directory, DHCP, DNS, Group Policy. - Knowledge of MS Windows Server operating systems including Server 2016, 2019, and 2022 as well as RHEL and SLES operating systems. - Knowledge of MS database server SQL Server 2008 R2 and later. - Knowledge of container technologies including but not limited to Docker, Kubernetes, and Rancher. - Knowledge of IaaS in cloud using MS Azure, AWS, or GCP. Security Clearance This Position requires an Active TS/SCI and the ability to obtain a Poly, US Citizenship is required to hold this clearance. Benefits - Target Salary Range: $112,000 - $179,000. - Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. - Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Company Description Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers.