• Map recruitment needs for seeker coaches • Conduct structured, thorough interviews assessing technical skills, motivation, and cultural fit • Ensure an excellent candidate experience from first contact through onboarding • Coordinate offer and hiring processes with the Backoffice Manager, ensuring legal and contractual compliance • Analyze and optimize recruitment metrics (time-to-hire, candidate quality, retention) • Design and execute Employer Branding initiatives in coordination with the marketing team (campaigns, social media, events, partnerships) • Design the onboarding process for new joiners and facilitate kick-off • Facilitate kick-off and initial training for seeker coaches • Coordinate the transition of new joiners to team leaders • Analyze and optimize onboarding and training metrics

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Manager of Implementation oversees the successful delivery of complex client onboarding and implementation initiatives. This role manages a team of implementation specialists and managers, ensures operational excellence, and partners closely with cross-functional leaders to deliver high-quality solutions that meet client needs. The Senior Manager provides strategic direction, drives process improvements, and ensures that implementation projects are delivered on time, within scope, and aligned with organizational standards. Qualifications - Bachelor’s degree in Business, Information Systems, Engineering, or related field, or equivalent work experience - 4–6+ years of experience in implementation, project management, client onboarding, or a related field - 3–5+ years of people management experience, leading implementation or project teams - Proven track record managing large-scale, complex, multi-workstream projects - Strong communication, leadership, and stakeholder management skills - Proficiency with project management tools (e.g., ServiceDesk Plus, Jira, Smartsheet, Trello, MS Project) Requirements - Must be legally authorized to work in the United States without sponsorship - As a condition of employment, a pre-employment background check will be conducted Benefits - Comprehensive paid training - Medical, dental, and vision insurance - HSA and FSA available - 401(k) with company match - Paid Wellness Time and Holidays - Employer paid life insurance and long-term disability - Internal growth opportunities

• You'll prepare cost estimates, cost plans, and benchmarking reports. • You'll develop Value Engineering and Life Cycle Costing options. • You'll identify risks, support risk registers, and contribute to pre-contract and procurement processes. • You'll attend client and design team meetings, advise on cost implications, and capture key actions. • You'll assist with lease negotiations, change orders, invoices, cost reports, and development appraisals. • You'll contribute to project templates, draft qualification questionnaires, and take on additional duties as required. • With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

• Advise business teams (including marketing, sales, IT, and operations) regarding compliance with privacy, AI, and related laws and work collaboratively with the Group Privacy Office peers to provide advice for projects with both regional and global scope • Perform vendor and third-party privacy risk assessments, particularly for cloud providers, data center partners, and managed service vendors • Support cross-border data transfer assessments, including SCCs, TIAs, and adequacy mechanisms • Provide clear, practical, pragmatic, guidance in a multicultural environment, balancing regulatory expectations with business realities • Efficiently advise on data protection terms in agreements including license, vendor, SaaS, technology, master services, confidentiality and other agreements • Support product development by advising on privacy-by-design and privacy-by-default principles, balancing regulatory requirements with business goals and partner/customer expectations • Draft, update, and maintain internal and external privacy documentation, including DPIA templates, guidance materials, FAQs, and communication assets. Perform privacy impact assessments, responsible AI assessments, and other governance tasks, and contribute to the maintenance of records of processing and the satisfaction of privacy-by-design and privacy-by-default requirements • Advise sales and marketing teams on compliance implications of various marketing initiatives including online advertising, behavioral advertising, social networking, email, SMS/text, and other consumer-facing communications • Work closely with Information Security, Data Governance, Risk, and Audit teams to identify and mitigate data protection compliance risks including issue-spotting and advising related to cybersecurity and data incidents • Support the privacy aspects of data breach and incident response, including regulatory notifications within EU timelines