• Collaborate across product, engineering, operations, and external stakeholders to drive end-to-end delivery of payment solutions. • Producing high-quality, unambiguous requirements (user stories, acceptance criteria, process flows, and functional specifications) that enable efficient and accurate engineering delivery. • Translate product vision into actionable requirements. Collaborating with Europe, US and Platform teams when required. • Act as a Subject Matter Expert for the full UK product suite, offering guidance and clarity to both internal teams and external stakeholders. • Analyse the impact of product changes across customer, operational, and regulatory dimensions, ensuring all edge cases and failure scenarios are understood and addressed. • Develop a strong understanding of the end-to-end payments architecture, including scheme interactions, processing flows, and platform dependencies, to inform solution design and impact analysis. • Awareness and tracking of the evolving UK payments landscape and its impact on Form3’s UK product suite. • Identify, assess, and manage functional and non-functional risks, ensuring solutions meet high standards of resilience, scalability, and regulatory compliance. • Ensure all requirements and solutions align with scheme rules, regulatory obligations, and industry standards.

• збирати, аналізувати та формалізувати бізнес-вимоги (фокус на великих фічах і запуску нових сервісів) • декомпозувати складні фічі на задачі для розробки з урахуванням розподіленої архітектури: cross-командна декомпозиція, синхронізація залежностей та узгоджена взаємодія між командами • готувати структуровану документацію та технічні описи (user stories, acceptance criteria, бізнес-правила, edge cases, а також опис інтеграцій, API та data flow) • узгоджувати рішення між бізнесом, дизайном і технічними командами, забезпечувати cross-командну синхронізацію • брати участь у тестуванні та валідації рішень

POSITION OVERVIEW The Quality Operations Management unit within the NBME's Operations Management department, a division of NBME's Assessment Operations group, is currently seeking a Quality Operations Analyst to provide leadership in developing data analytics to inform business decisions, performing quality operation research to mitigate customer impacts, and driving continuous improvement. This role has been designated as primarily remote, meaning it requires little to no onsite attendance. While this role can be designated as remote, you are offered the flexibility to select if you prefer to work primarily remotely, hybrid, or onsite. We're open to considering candidates within 50 miles of our office location in Philadelphia, PA. At NBME, we continue to innovate and improve how we fulfill the evolving needs of the healthcare community. This commitment starts and ends with the people at NBME. By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come. RESPONSIBILITIES - Leveraging tools like R or Python, analyze and interpret complex data sets, and generate reports for stakeholder consumption, including senior leaders in the organization. - Collaborate with internal cross-functional teams to address quality issues, and support collaboration with external vendors involved in NBME's core assessment operations. - Participate in and/or lead quality improvement initiatives, including incident management and root cause analysis process. - Provide training and mentoring on process improvement and quality performance. - Develop and analyze metrics for quality improvement initiatives - Define key system performance indicators and lead quality assurance process for both internal functions and services provided by partner organizations QUALIFICATIONS Skills and Abilities - Excellent analytic skills, attention to details, and a commitment to error-free work. - The ability to analyze data and prepare presentations/reports suitable for senior leadership. - Excellent communication skills. - The ability to work collaboratively in a team or project environment and lead same when asked. - The ability to leverage facts and data to make recommendations around operational decision making. - Understanding of business/organizational theory. - Understanding of Quality Management models. - Understanding of Process Improvement models. - The ability to mentor junior staff within the unit. Experience - 4-7 years of related experience - 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience - Six Sigma Green Belt Education - Bachelor's degree or equivalent experience. Advanced degree in relevant field may be desired. About NBME NBME is a not-for-profit organization that specializes in the creation of assessments and learning tools for physicians and health professionals. Our mission is to advance assessment of these professionals to achieve optimal care for all, supporting the development of a highly effective, diverse and compassionate health care workforce. Founded in 1915, NBME develops and manages the United States Medical Licensing Examination® with the Federation of State Medical Boards. We offer a comprehensive portfolio of assessment products for every stage of the medical school journey and provide assessment services to various health profession organizations. We are dedicated to advancing innovative assessment approaches through research, collaboration and contributions to the medical education and assessment communities. In 2024, we expanded our assessment capabilities to include simulation through the acquisition of MedVR Education. Learn more on NBME's website. NBME's Community Collaborations and Contributions NBME believes that a key path to meeting our mission is collaborating with and supporting our communities. Our Community Collaborations and Contributions programs provide resources and recognition to medical educators and researchers advancing the field of assessment throughout their careers. In addition, we invest in fee assistance, scholarships and pathway programs to aid learners and help support increased representation in health care. Headquartered in Philadelphia, NBME also gives to local organizations that advance health equity and access and positively impact social determinants of health. Compensation we are offering for this position is at $102,670 - $128,338/year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate's qualifications and experience, department budget, and an internal equity review. The NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Excellent Benefits include: Healthcare, Dental, Prescription, and Vision plans; 401(k) w/match, Tuition Reimbursement Plan, Commuter Benefit: Public Transit or Parking options. Remote Friendly Workplace. NBME is an Equal Opportunity Employer. We will consider all qualified applicants for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Description This role is vital for requirement gathering and facilitating communication between stakeholders and technical teams. Skills oracle, microsoft office, salesforce software Top Skills Details oracle,microsoft office,salesforce software Additional Skills & Qualifications Hands-on Oracle CPQ experience (not just exposure) Experience writing business requirements and user stories Comfort supporting Agile / product teams Experience testing and validating enterprise system enhancements Confidence acting as a single point of clarity for requirements Experience Level Intermediate Level Performance Expectations Works closely with stakeholders to gather, analyze, and document business requirements, serving as a bridge between business needs and technical solutions. Conducts detailed analysis of business processes and requirements. Documents and communicate requirements to development teams. Supports the product owner in refining user stories and acceptance criteria. Focuses on detailed analysis and documentation of business requirements, often aiding both product owners and DT in understanding and translating business needs. Tactical support for Oracle CPQ including: Attending daily calls to groom and clarify requirements, monitor progress, and drive DT results Filtering Aha suggestions and conducting intake calls to refine requirements Writing business requirements from Aha for CPQ development Answering questions from DT about requirements in development Testing enhancements to ensure they meet BRDs and user story needs Drafting release notes o Verifying that releases to production are complete and correct Participation in the pilot project to implement CSS Quoting Process 2.0 Drive enhancements to the Aspose Proposal Generation Tool Job Type & LocationThis is a Contract position based out of Greenville, SC. Pay and BenefitsThe pay range for this position is $43.50 - $47.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 31, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.