As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. SCOPE OF RESPONSIBILITIES - Reports to Regional Services Leader and takes direction from project leads (Services Project Management, Engineers, etc). - Act as a field technical expert advisor on projects working directly with Project Managers, the account team and customer - Responsible for providing leadership to a team of Project Managers, Field Services Engineers and/or Field Technicians both locally and remotely. - Develop field-level Network Design and Engineering Documentation to ensure accuracy and coherency. - Provide tactical consultation and strategic direction to customer & Project Management team for network deployment, equipment migration, turn-up and planning. - Performs complex equipment migration, turn-up, testing, and troubleshooting of various Ciena & customer products in both Greenfield and In-Service environments. - Develop the testing and commissioning skills and proficiencies of internal Ciena Field Staff and Service Partners. PRIMARY DUTIES AND RESPONSIBILITIES: - Provide mentorship / direction to the Field Service Engineers and technicians. - Establishing migration & commissioning Methods & Standards. - Plans, Migrates, provisions, tests, and troubleshoots Ciena optical / Ethernet transmission equipment. May include similar efforts for non-Ciena optical equipment. - Provides remote and/or on-site technical assistance during complex deployments / migrations of Ciena equipment to ensure that the network has been tested as per the Network Design Specification and is operating accurately prior to customer hand-off. - Provides project status reports to the Project Manager - Develops complex or custom MOPs, for both new deployments, In-Service upgrades and migration hot cuts - Uses knowledge and practical experience of DWDM Optical Networks to troubleshoot and address technical problems encountered during the deployment of both new networks and upgrades or modifications to existing networks. - Reviews and disseminates Field Service Bulletins (FSB) and Internal Service Bulletins (ISB). - Interfaces and calls out deployment / migration related issues to the assigned Project Manager. - Interfaces and recommends deployment / migration related process improvements to the Services Operations Manager. - Works with Ciena and Customer Technical Support to identify and resolve hardware/software issues. - Calls out technical issues into Ciena Technical Support, accurately defines the problem and participates in troubleshooting to ensure it is resolved to the happiness of customer. - Reviews Field Service Bulletins and the potential impact prior to and during live network operations. - Actively train to update their knowledge in new products and also provide inputs to the NPI group on product issues that require attention. - Validates good practices and quality standards are followed during the live network operations. Takes initiative to address any deviations or updates. - As required, tests or troubleshoots or directs others to address in-service problems using SONET, Ethernet, and other Fiber Optic test equipment. - Connects with Ciena core Engineering team to provide recommendations on issues found in the field during deployment & migration. - Co-ordinates maintenance window activities and develops and carries out detailed Method of Procedures (MOPs). - Participates in pre-deployment / Migration setup conference calls. - Provide the service interruption reports and participates in root cause analysis as required. EDUCATION AND EXPERIENCE - B.Sc Electrical Engineering, Optical Engineering, Computer Science or a related field. - 10+ years of directly related experience or equivalent of education, training, and experience. - Should possess the ability to use a personal Computer and various software applications (MS Office, Basic Web Skills)! CANDIDATE PROFILE - Critical Thinking / Analysis - Sees multiple relationships; Capable of Analyzing Multi-dimensional problems. - Technical Expertise - Demonstrates a breadth of knowledge across all Ciena's product portfolio as well as other vendor products (example: Infinera, Fujitsu, Huawei, Nokia, Cisco, etc) and may expand awareness outside of the company. - Champions a learning organization; Provide Instruction, mentorship and actively builds development opportunities! - Leadership: Positions self as a leader and ensures that others buy into the team/corporate mission, goals and agenda. - Applied Creativity : Thinks out of the box; breaks the mold and crafts an environment that nurtures innovation. - Customer Orientation: Partners with customer and acts to make valuable contributions. - Possess installation knowledge of optical transmission and Ethernet switching equipment. - Possess good knowledge of telecommunication networks and operational requirements as well as troubleshooting abilities. Should have good understanding of computers and data communications - Ability to work directly with the Customer on scheduling site/circuit access - Demonstrates the technical skills and integrity when working with live Customer traffic. - Knowledge of MS Office applications (Visio, Excel, Power Point, etc.) - Ability to quickly interpret test data identify deficiencies. - Ability to think on your own. - Willing to travel (approx. 10%). - Should be able to work during maintenance windows and handle stressful situations during those activities. - Excellent Customer Service interaction skills. - Ability to adapt to a constantly evolving market and customer demands. - Strong Leadership abilities. - Strong written and verbal communications skills. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an extensive list of all responsibilities, duties and skills required of personnel so classified. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Imagine yourself… - Doing meaningful work that makes an everyday impact on your community’s water systems. - Owning your ambition and fueling your career growth. - Thriving in a supportive team environment that inspires you to strive for excellence. It’s possible with a role at USP Technologies! USP Technologies, part of Veralto, develops innovative peroxygen technologies and full-service chemical treatment programs to purify water, wastewater, air, and soil. At USP, you’ll join a unique workplace where purpose meets possibility: your work will directly support cleaner, safer water, while offering opportunities to deepen your skills and advance your career. We offer: - Flexible schedules – be your own boss in the field. Manage your day, prioritize tasks, and take ownership of your work. - Company Vehicle provided for daily travel. - Professional onboarding and training options. - Continuous Learning & Mentorship - Meaningful Impact: Your work directly supports clean and safe water, contributing to public health and environmental sustainability. - Health benefits and 401(k) - Powerful team looking forward to working with you About the Role Reporting to the Regional Business Manager, the Applications Specialist is responsible for field service support for a concentrated portfolio of wastewater treatment customers across Long Island. This role includes chemical delivery coordination, minor maintenance, troubleshooting, wastewater sampling, data management, and customer engagement. You’ll work closely with the Account Manager and internal teams including Supply Chain, Field Services, and Project Engineering. 📍Location: Long Island, NY. Ideally Hempstead or Mineola, NY. This is a remote, field-based position. Note: This position requires a final in person interview onsite. In this role, a typical day will look like: - Coordinating and meeting chemical deliveries. - Performing minor mechanical and electrical maintenance, troubleshooting, and basic repairs. - Conducting wastewater sampling, field testing, and data management/documentation. - Managing day-to-day customer needs and providing responsive field support. - Overseeing logistical aspects of chemical ordering and delivery alignment. - Daily travel to different customer sites within Long Island territory. The essential requirements of the job include: - 5 years of relevant technical experience (field service, plant operations, electrical/mechanical background, wastewater, HVAC controls, or similar). - Experience with metering pumps (diaphragm and/or peristaltic). - Experience with chemical storage and dosing systems, including handling oxidizers and corrosives. - Experience with PLC troubleshooting - Ability to perform basic mechanical and electrical maintenance and minor repairs in the field. - Comfort with daily fieldwork and variable schedules (not office-based). - Valid driver’s license. USP Technologies is proud to be part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way. US ONLY: The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $80,000.00 - $90,000.00 USD per year. This job is also eligible for Bonus / Incentive Pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

• Understand customer requirements in terms of scalability, availability and security and provide architecture recommendations • Deploy Dataiku in a large variety of technical environments (SaaS, Kubernetes, Spark, Cloud or on-prem) • Automate operation, installation, and monitoring of the Data Science ecosystem components in our infrastructure stack • Collaborate with Revenue and Customer teams to deliver a consistent experience to our customers • Drive technical success by being a trusted advisor to our customers and our internal account teams

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