About Dimagi Dimagi is an award-winning social enterprise and a certified B Corp and Benefit Corporation. Our primary product, CommCare, is the most widely-deployed open-source digital platform for enabling Frontline Workers. Since 2002, Governments and organizations across all sectors have built customized mobile, web, and SMS applications on CommCare to deliver services to underserved populations. Dimagi is more than a tech company. We are an impact-first team of compassionate people from all parts of the world and all walks of life, dedicated to using business as a force for good in global health and development. About the Position Dimagi is looking for a Technical Business Analyst (Internal Title: Senior Technical Project Analyst (STPA)) to join our US Health team. This position will be affiliated with our office in Cambridge, MA, but is also open to remote employment within the US. This is a 12-month fixed-term position with the possibility of renewal based on business requirements and mutual interest. The Senior Technical Project Analyst is an early-career technical delivery role focused on application configuration on Dimagi’s flagship platform CommCare. In this role, you will support one or more project teams working on the optimal design and development of applications built on our flagship platform CommCare for use by public sector partners across the United States. This position will support with the appropriate management and analysis of business requirements, translation of business requirements into technical requirements, timely implementation of technical deliverables as per specifications, testing and quality assurance of technical work, troubleshooting and issue resolution, and contribution to process improvement. You will be working in an agile environment alongside a dynamic, multi-skilled team of developers, engineers, public health, and project management specialists. Responsibilities: The specific responsibilities of a Senior Technical Project Analyst can vary per project but are likely to include: - Implement technical requirements as defined by clients and the project teams. As an "app builder," you will use the most advanced functionality of the CommCare platform to create complex applications that enable users to accomplish a range of tasks. On any given day, this might include tasks like building out the logic for a complex form, testing out rules that automatically update data, testing a new text message survey that goes out to community members or troubleshooting a tricky calculation. - Leverage AI and technical documentation to investigate issues, generate hypotheses, and unblock progress, with an understanding of when human review and deeper system knowledge are required. - Regularly communicate with other team members to ensure that the status of work is clear and that any roadblocks are known and can be addressed. This may include daily standups, periodic retrospectives, and weekly team meetings. - Manage project quality throughout the software development lifecycle by ensuring that requirements meet specification and acceptance criteria. - Thoughtfully analyze requirements to identify potential unexpected technical complications or unidentified opportunities. - Create process and workflow mapping, diagrams, use cases, requirements, and other documents to support project implementation. - Work closely with team leadership to continuously improve both project management methodology and technical strategy. - Coordinate with counterparts on other teams to incorporate best practices across projects. - Collaborate with other team members to implement complex requirements - Examine patterns of system use and proactively identify possible improvements to the system, which will make for a better end-user experience. - As necessary, dive deep into the system's structure and data to answer specific questions or investigate unexpected behavior. Required Skills & Experience - 3+ years of experience in a technical position, producing technical contributions for software solutions. - Experience implementing requirements from different stakeholders and delivering against those. - Must be technically savvy and enjoy the design and build process to create applications that meet business goals. - Comfort using AI and documentation to seek answers and guidance and unblock progress on a range of technical tasks. - Experience working in and coordinating with dynamic teams. - Self-motivated, results-oriented team player. - Demonstrated time management skills and the ability to work across multiple projects or tasks simultaneously. - Excellent written and verbal communication skills - Ability to manage company and team member expectations through honest and timely updates. - Excellent organization skills. - Comfort in using Google Suite and Microsoft products, especially Excel - Interest in making a social impact. - Eligible to work in the United States Bonus Skills - Formal training in Computer Science or related disciplines, including through a degree program or dedicated training program - Familiarity with the CommCare platform or similar workflow/data management tools - Product management or software development experience (e.g., Python, Django, Javascript/jQuery, HTML5/CSS, Knockout, CouchDB, Postgres, etc.) - Experience with systems integration and/or databases - Data manipulation, visualization, or analysis experience (e.g., Tableau, PowerBI, R, Python, Talend) Benefits Provided We aim to make a difference, not just as a company but also as an employer. We are transparent about salaries at all levels of the organization and have a standard, global pay scale for all positions. Our salaries are cost of living adjusted and non-negotiable. The estimated salary range for this position is 46,067 to 84,561 USD annually. Your final salary within the range will be dependent on where you are geographically based and might fall outside of this estimated range. The benefits we offer are geared towards having a strong impact on our staff’s well-being. A few of our key benefits are outlined below: - 100% employer-sponsored medical insurance paired with a generous Health Reimbursement Account (HRA) fund - Access to voluntary dental and vision insurance plans - A 401K plan with up to a 4% employer match - 30 days paid time off inclusive of holidays - Unlimited sick time and excellent parental leave policy - Home office setup and remote work benefit - Professional Development Benefit - Access to an Employee Assistance Program (EAP) through ComPsych Dimagi is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications without regard to race, color, religion, age, sex, sexual orientation, ethnicity, gender identity and expression, national origin, family or parental status, veteran or disability status.

• Collaborate across product, engineering, operations, and external stakeholders to drive end-to-end delivery of payment solutions. • Producing high-quality, unambiguous requirements (user stories, acceptance criteria, process flows, and functional specifications) that enable efficient and accurate engineering delivery. • Translate product vision into actionable requirements. Collaborating with Europe, US and Platform teams when required. • Act as a Subject Matter Expert for the full UK product suite, offering guidance and clarity to both internal teams and external stakeholders. • Analyse the impact of product changes across customer, operational, and regulatory dimensions, ensuring all edge cases and failure scenarios are understood and addressed. • Develop a strong understanding of the end-to-end payments architecture, including scheme interactions, processing flows, and platform dependencies, to inform solution design and impact analysis. • Awareness and tracking of the evolving UK payments landscape and its impact on Form3’s UK product suite. • Identify, assess, and manage functional and non-functional risks, ensuring solutions meet high standards of resilience, scalability, and regulatory compliance. • Ensure all requirements and solutions align with scheme rules, regulatory obligations, and industry standards.

• збирати, аналізувати та формалізувати бізнес-вимоги (фокус на великих фічах і запуску нових сервісів) • декомпозувати складні фічі на задачі для розробки з урахуванням розподіленої архітектури: cross-командна декомпозиція, синхронізація залежностей та узгоджена взаємодія між командами • готувати структуровану документацію та технічні описи (user stories, acceptance criteria, бізнес-правила, edge cases, а також опис інтеграцій, API та data flow) • узгоджувати рішення між бізнесом, дизайном і технічними командами, забезпечувати cross-командну синхронізацію • брати участь у тестуванні та валідації рішень

POSITION OVERVIEW The Quality Operations Management unit within the NBME's Operations Management department, a division of NBME's Assessment Operations group, is currently seeking a Quality Operations Analyst to provide leadership in developing data analytics to inform business decisions, performing quality operation research to mitigate customer impacts, and driving continuous improvement. This role has been designated as primarily remote, meaning it requires little to no onsite attendance. While this role can be designated as remote, you are offered the flexibility to select if you prefer to work primarily remotely, hybrid, or onsite. We're open to considering candidates within 50 miles of our office location in Philadelphia, PA. At NBME, we continue to innovate and improve how we fulfill the evolving needs of the healthcare community. This commitment starts and ends with the people at NBME. By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come. RESPONSIBILITIES - Leveraging tools like R or Python, analyze and interpret complex data sets, and generate reports for stakeholder consumption, including senior leaders in the organization. - Collaborate with internal cross-functional teams to address quality issues, and support collaboration with external vendors involved in NBME's core assessment operations. - Participate in and/or lead quality improvement initiatives, including incident management and root cause analysis process. - Provide training and mentoring on process improvement and quality performance. - Develop and analyze metrics for quality improvement initiatives - Define key system performance indicators and lead quality assurance process for both internal functions and services provided by partner organizations QUALIFICATIONS Skills and Abilities - Excellent analytic skills, attention to details, and a commitment to error-free work. - The ability to analyze data and prepare presentations/reports suitable for senior leadership. - Excellent communication skills. - The ability to work collaboratively in a team or project environment and lead same when asked. - The ability to leverage facts and data to make recommendations around operational decision making. - Understanding of business/organizational theory. - Understanding of Quality Management models. - Understanding of Process Improvement models. - The ability to mentor junior staff within the unit. Experience - 4-7 years of related experience - 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience - Six Sigma Green Belt Education - Bachelor's degree or equivalent experience. Advanced degree in relevant field may be desired. About NBME NBME is a not-for-profit organization that specializes in the creation of assessments and learning tools for physicians and health professionals. Our mission is to advance assessment of these professionals to achieve optimal care for all, supporting the development of a highly effective, diverse and compassionate health care workforce. Founded in 1915, NBME develops and manages the United States Medical Licensing Examination® with the Federation of State Medical Boards. We offer a comprehensive portfolio of assessment products for every stage of the medical school journey and provide assessment services to various health profession organizations. We are dedicated to advancing innovative assessment approaches through research, collaboration and contributions to the medical education and assessment communities. In 2024, we expanded our assessment capabilities to include simulation through the acquisition of MedVR Education. Learn more on NBME's website. NBME's Community Collaborations and Contributions NBME believes that a key path to meeting our mission is collaborating with and supporting our communities. Our Community Collaborations and Contributions programs provide resources and recognition to medical educators and researchers advancing the field of assessment throughout their careers. In addition, we invest in fee assistance, scholarships and pathway programs to aid learners and help support increased representation in health care. Headquartered in Philadelphia, NBME also gives to local organizations that advance health equity and access and positively impact social determinants of health. Compensation we are offering for this position is at $102,670 - $128,338/year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate's qualifications and experience, department budget, and an internal equity review. The NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Excellent Benefits include: Healthcare, Dental, Prescription, and Vision plans; 401(k) w/match, Tuition Reimbursement Plan, Commuter Benefit: Public Transit or Parking options. Remote Friendly Workplace. NBME is an Equal Opportunity Employer. We will consider all qualified applicants for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.