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Hertz logo
Hertz

Founded in 1918, Hertz is the largest rental car company in the world with headquarters in Estero, Florida, and locations in 150 countries worldwide. Hertz oper

Sr Trust and Safety Data Analyst

Location

United States

Posted

80 days ago

Salary

$75K / year

Seniority

Senior

Job Description

Sr Trust and Safety Data Analyst

Hertz

A Day in the Life: The Sr Trust and Safety Data Analyst will join a team within Trust and Safety for North America (NA) based Hertz, Dollar, and Thrifty locations as well as global activity for hertz.com, reporting directly into the Mgr, Trust and Safety Strategy. This role will be responsible for owning the theft and fraud risk data, including the development and maintenance of data tables, queries, analytics, and reporting that drive our data-informed risk decisions. This role will act as a risk focused data partner to the Trust and Safety team and internal stakeholders, including data science, technology, recovery, corporate security, cyber, sales, product, legal, finance, field operations, and customer experience. The key to success in this role is the ability to translate business problems into data analytics that business stakeholders can easily understand and action. The preferred candidate will sit at our corporate office in Estero, however, we are open to candidates located outside of the area to work remotely. Starting salary is $75k; commensurate with experience. What You’ll Do: - Responsible for creating and maintaining accurate and effective data tables/views/sources, queries, automated jobs, dashboards, reports, analysis summaries, and all data-related projects for the Trust and Safety team. - Utilize SQL, Databricks, Tableau, Python, AWS, Jira, Microsoft Office Suite. - Collaborate with members of the Trust and Safety team and broader Recovery team plus other internal business stakeholders as needed. - Proactively analyze our data and identify opportunities to further reduce our risk exposure to fraud, theft, and other revenue leakage. - Take generic hypotheses and leverage complex data to isolate specific problematic behavior or issues, creating digestible analysis and clear visuals for non-technical business users to action. What We’re Looking For: - 2+ years’ work experience in fraud, risk, or loss prevention data analytics, or similar business analytics, operations research, or related field. - Bachelor’s degree in computer science, business analytics, statistics, engineering, or other related discipline, strongly preferred. - Experience in travel, tourism, or hospitality industry preferred, but not required. - Strong technical skills required, including advanced SQL, Tableau, and Excel, with Databricks experience preferred. - Experience using one or more programming languages (e.g., Python, Java, etc.). - Demonstrated ability to query and derive meaning from large data sets in relational databases and flat files. - Strong problem-solving/analytical skills with natural intellectual curiosity, strong attention to detail, and drive to find meaning in complex data. - Flexible, adaptable, and accountable; ability to handle multiple time sensitive projects through to solution delivery and consistently meet or exceed deadlines. - Ability to collaborate with stakeholders across multiple functions and locations. - Experience translating business challenges into actionable data insights. - Ability to stay focused and keep a positive attitude in a fast-paced environment working under minimal supervision with a goal-oriented mindset. - Strong verbal and written communication skills. - Excellent organization, time management, and prioritization skills. - Consistently prioritizes safety and security of company assets and sensitive data. What You’ll Get: - Up to 40% off any standard Hertz Rental   - Paid Time Off - Medical, Dental & Vision plan options - Retirement programs, including 401(k) employer matching - Paid Parental Leave & Adoption Assistance - Employee Assistance Program for employees & family - Educational Reimbursement & Discounts - Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness - Perks & Discounts –Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Job Requirements

  • 2+ years’ work experience in fraud, risk, or loss prevention data analytics, or similar business analytics, operations research, or related field.
  • Bachelor’s degree in computer science, business analytics, statistics, engineering, or other related discipline, strongly preferred.
  • Experience in travel, tourism, or hospitality industry preferred, but not required.
  • Strong technical skills required, including advanced SQL, Tableau, and Excel, with Databricks experience preferred.
  • Experience using one or more programming languages (e.g., Python, Java, etc.).
  • Demonstrated ability to query and derive meaning from large data sets in relational databases and flat files.
  • Strong problem-solving/analytical skills with natural intellectual curiosity, strong attention to detail, and drive to find meaning in complex data.
  • Flexible, adaptable, and accountable; ability to handle multiple time sensitive projects through to solution delivery and consistently meet or exceed deadlines.
  • Ability to collaborate with stakeholders across multiple functions and locations.
  • Experience translating business challenges into actionable data insights.
  • Ability to stay focused and keep a positive attitude in a fast-paced environment working under minimal supervision with a goal-oriented mindset.
  • Strong verbal and written communication skills.
  • Excellent organization, time management, and prioritization skills.
  • Consistently prioritizes safety and security of company assets and sensitive data.
  • Responsible for creating and maintaining accurate and effective data tables/views/sources, queries, automated jobs, dashboards, reports, analysis summaries, and all data-related projects for the Trust and Safety team.
  • Utilize SQL, Databricks, Tableau, Python, AWS, Jira, Microsoft Office Suite.
  • Collaborate with members of the Trust and Safety team and broader Recovery team plus other internal business stakeholders as needed.
  • Proactively analyze our data and identify opportunities to further reduce our risk exposure to fraud, theft, and other revenue leakage.
  • Take generic hypotheses and leverage complex data to isolate specific problematic behavior or issues, creating digestible analysis and clear visuals for non-technical business users to action.

Benefits

  • Up to 40% off any standard Hertz Rental
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts – Theme Park Tickets, Gym Discounts & more

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