Position: Senior Manager, Strategic Programs Location: 361 Centennial Pkwy, Suite 300 Louisville, CO 80027 (Various Unanticipated Worksites throughout the United States) Responsibilities: Develop and lead strategic programs that support company-wide goals, including but not limited to go-to-market initiatives, new product launches, customer expansion, business system implementation, and integration of mergers and acquisitions. Refine and prioritize future objectives that support JumpCloud’s Mission, Vision and Strategy and then break those down into measurable components; Collaborate with cross-functional teams (e.g. product, marketing, sales, engineering, G&A functions) to define program scope, objectives, timelines, and resource allocation. Lead retrospective meetings to learn from our efforts. Track and report on progress and monitor project milestones and escalate issues that threaten success; Monitor and manage program cost/budgets, track progress, and identify and mitigate potential risks/issues. Propose project modification such as devising strategies to increase revenue, cut costs, and promote growth. Coordinate multiple strategic initiatives, identifying and managing dependencies while managing scope, risk and communications; Develop and maintain strong relationships with key stakeholders, including executive leadership, cross-functional teams, and external partners; Drive continuous improvement of program management methodologies and best practices. Oversee the implementation of updated business strategies; Analyze program performance data and identify areas for optimization. Review and analyze the efficacy of revised business strategies. Monitor the long-term effects of business changes; Effectively communicate program status, risks, and recommendations to senior leadership; Lead and mentor a team of program managers and project coordinators. Position supervises 5 employees Position will be headquartered in Louisville, CO but is a telecommuting position, allowing for remote employment from various unanticipated worksites throughout the United States. Educ./experience: Bachelor’s degree or foreign equivalent in Economics or related field, plus five (5) years of post-baccalaureate experience in project management or a related role within the technology field. Experience must include: leading and delivering complex, cross-functional programs; data analytics resourcing; building data analytics reports; managing technical implementations; working with senior executives; SaaS; project management methodologies: Agile, Waterfall, and Six Sigma/Lean; project management software: Jira, Asana, and Confluence. Position supervises 5 employees Salary range: $180,000 to $272,000/year Benefits: Medical benefits, Dental & Vision Benefits, Basic Life and AD&D Insurance, 401 retirement saving plan, Parental Leave, Health Savings Account and Flexible Spending accounts Deadline to apply: 3/27/2026 JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

• Lead the team responsible for Airbnb’s authoritative user data model and its online APIs, and entity event interfaces. • Define the multi‑year technical strategy for authoritative user data (individual + business) across online, offline, and events. • Drive adoption of consistent source‑of‑truth interfaces so critical user data is read/written through governed systems. • Establish and scale user data governance practices (cataloging, auditing, compliance-by-design, privacy-first defaults). • Enable AI-powered experiences (e.g., personalization) by building high-quality, trusted, well-governed user data foundations that are safe and easy to use across AI products. • Grow a high‑performing team that collaborates effectively across product and infrastructure organizations.

Work Location: Tempe, Arizona Shift: Department: EL-SC-Q Quality & Compliance Mgmt. Recruiter: Trinity Hall This information is for internals only. Please do not share outside of the organization. Location: The Head of Global Equipment Quality is a remote role from US, Korea, or Taiwan with domestic and international travel required to meet business needs. Your role: The Head of Global Equipment Quality will oversee all Global Equipment Manufacturing and Product Quality activities, encompassing Site Quality and External Manufacturing Quality. This role serves as the primary escalation point and interface for all Equipment Quality and Delivery Systems Quality related issues. As a vital member of the Electronics Quality Leadership Team, you will collaborate with Integrated Supply Chain (ISC) Clusters and Business Unit (BU) leadership teams to drive excellence in quality standards. You will also take ownership of the Equipment Quality roadmaps, key performance indicators (KPIs), management reviews, and continuous improvement initiatives, ensuring our commitment to delivering the highest quality products. Key Responsibilities: - Owner of the ISO Quality Management System for Equipment supporting the overall Quality program for Electronics. - Owner of overall Equipment internal, registrar, and customer audit management support. - Escalation point for the Equipment Disposition (Quality) Review Board process. - Ensure sufficient resources are deployed to lead the development of FMEAs (Failure Modes and Effects Analysis) and ensure that Control Plans are maintained and aligned with business needs. - Ensure support of Equipment customer compliance requests including surveys, inquiries, action items, nonconformances, and audit feedback. - Drive Customer and Internal Nonconformance reductions though aggressive investigations, firm root cause identification, and effective corrective action establishment/implementation for all major Quality issues. Ensure continuous technical support is provided to the Business Units for all types of Quality issues. - Support Product Managers and Key Account Managers in response to customer requests and issues including new product qualifications. - Provide technical support to the business to ensure our product specifications are documented, reflect the material we offer for sale, and are fully executed by the manufacturing plants. - Support implementation of corrective actions for Quality issues including initiation of electronic management of change requests to documented procedures and processes. - Perform periodic reviews to assess the health and effectiveness of our Quality systems and update both technical and Quality related procedures. - Manage warranty budget and costs. Who You Are: Minimum Requirements: - Bachelor’s degree in engineering, chemistry, or other technical disciplines with 8+ years of experience in manufacturing and quality experience in a fast-paced time sensitive environment. - Experience managing an effective Quality Management System required. - Demonstrated experience with leadership and coaching teams. Preferred Qualifications: - ISO 9001 Internal Quality Auditor Certification (or equivalent) is preferred. - American Society for Quality (ASQ) Certified Quality Engineer (CQE) or equivalent credentials are preferred. - Six Sigma Green Belt or Black Belt certification is a plus. - Chemical/equipment manufacturing and/or semiconductor experience preferred. - Excellent interpersonal skills with experience working in a collaborative environment. - Excellent time management and organizational skills with the ability to handle multiple activities, projects, and priorities. - Demonstrated project management experience as a leader and contributor. - Confidence interacting with customers and senior internal leaders. - Strong hands-on knowledge of statistical process control, corrective action, problem solving, root cause analysis, continual improvement activities, and quality tools/techniques. - Demonstrated working knowledge of Quality Management Systems with experience in auditing. - Familiarity with control charts (SPC/SQC), FMEAs, management of change processes, and document control systems preferred. U.S. Pay Range for this position: $169,300 - $253,900 The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here. The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

• Define and manage engineering priorities in alignment with company goals, timelines, and business impact. • Own the engineering roadmap, ensuring initiatives are strategically aligned and executed efficiently. • Lead cross-functional collaboration with Operations, Design, and Project Management to ensure seamless delivery. • Establish and scale development processes, standards, and workflows to improve consistency and team efficiency. • Oversee engineering delivery, ensuring all projects meet expectations for quality, scope, and timelines. • Identify bottlenecks and implement solutions to improve performance, reduce rework, and increase predictability. • Serve as a senior escalation point for technical challenges across client projects and internal initiatives. • Represent engineering in client and sales conversations, clearly communicating technical solutions and trade-offs. • Champion the adoption of new technologies, including AI, to improve engineering efficiency and delivery capabilities. • Lead and develop the engineering team in partnership with the Engineering Lead, supporting performance, growth, and technical excellence.