Company Profile  At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally native, data-empowered solutions. Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the full support of Sand Cherry.   Overview We are seeking a highly skilled Technical Product Owner / Delivery Manager to lead the planning, execution, and delivery of technical initiatives across our delivery teams. This individual will play a critical role in managing the product backlog, driving Agile processes, and ensuring high-quality delivery through effective coordination and stakeholder engagement. This is a 6-month remote role that will be starting at the beginning of July and run through the end of the year. All qualified candidates MUST be authorized to work in the United States without requiring sponsorship now or in the future. Please note that we do not work C2C.   Responsibilities - Own and manage the technical product backlog, ensuring alignment with business priorities and delivery timelines - Lead sprint planning, backlog grooming, and prioritization for Technical Delivery teams - Provide ongoing oversight of sprint execution, ensuring progress, quality, and adherence to Agile best practices - Coordinate issue resolution and defect management, including managing testing feedback loops and ensuring timely fixes - Collaborate with engineering, QA, and business stakeholders to ensure clear requirements and successful delivery - Develop and maintain Software Design Documents (SDDs) and System Requirements Documents (SRDs) - Act as a liaison between technical teams and executive stakeholders, providing clear communication and status updates - Continuously improve delivery processes and drive operational efficiency

WHO WE ARE At Basis, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media. We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally. With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters. ABOUT THE TEAM At Basis, the DSP Product team powers the growth of our advertising business by building the systems that make programmatic buying scalable and efficient. From bidding and pacing algorithms to shared services, we enable teams across the organization to ship reliable, data-driven features that deliver measurable value to advertisers and maximize performance at scale. As a Senior Technical Product Manager on the Basis DSP team, you’ll work closely with business stakeholders, operations teams, engineers and architects building scalable backend components, designing robust APIs, defining platform governance, and leading adoption strategies across teams. You’ll also partner with other PMs and designers to understand domain-specific needs and translate them into platform capabilities that unlock future innovation. This role is ideal for someone who loves building behind-the-scenes products, thrives on technical complexity, and enjoys collaborating with both engineers and business stakeholders. WAYS YOU'LL CONTRIBUTE - Own and evolve core programmatic workflows (planning, targeting, bidding, pacing, budgeting, delivery). - Develop and apply advanced AI/ML techniques — such as bidding optimizations, budget pacing models, multi-objective optimization, and forecasting to improve performance and maximize ROI. - Partner with Engineering and Data Science to deliver high-quality execution and continuous innovation. - Writing Product documentation (Confluence pages, PRDs, Technical specifications) that guides engineering and aligns stakeholders. - Deliver reporting, measurement, and attribution that drive transparency and performance insights. - Ensure platform reliability, low latency, and scalable real-time bidding and data pipelines. - Define and enforce privacy, compliance, identity, and data governance standards. - Collaborate with Sales, CS, and Marketing to drive adoption and monetization of DSP capabilities. - Leading the rollout of new DSP capabilities, including release planning, testing strategies, and enablement resources. - Managing technical debt and advocate for long-term architectural health, balancing velocity with maintainability. - Driving alignment across teams for governance standards and platform best practices. WHAT YOU BRING TO THE TABLE - 5+ years of experience in product management, including 2+ years in a technical or platform-facing PM role. - Proven ability to collaborate with engineers on system design, APIs, data structures, and architecture trade-offs - Ability to describe and develop QA plans as they apply to product requirements. - Proven ability to own and lead the end‑to‑end product lifecycle, from product strategy and solution design through requirements definition, stakeholder alignment, and streamlined development and go‑to‑market delivery - Familiarity with backend systems, micro-services, data systems and data models, and event-driven architectures. - Proficiency in working with SQL and comfort reviewing technical documentation and code snippets (you don’t need to code, but you should speak the language). - Experience launching internal tooling, APIs, or platform components that serve multiple teams. - Excellent written and verbal communication skills. You can explain complex systems to non-technical stakeholders and influence them through clarity. - Comfortable navigating ambiguity, identifying patterns across diverse teams, and aligning on shared solutions. - Experience working with advertising APIs, marketing automation, or ad tech platforms is a strong plus. - A mindset of servant leadership. You care about making other teams more successful. BONUS POINTS - Hands-on experience building and managing ML/AI-powered features - Strong background in A/B testing, experimentation frameworks - Background in software engineering or a related technical discipline. OUR TECH STACK - Ruby, Java, Python, and React.js - Kubernetes, Docker, Kafka - PostgreSQL, NoSQL - AWS Integrity in Hiring At Basis, integrity is at the core of how we hire. To protect our candidates and our company, we verify identity, education, and employment history for all hires. Some roles may also require onsite or in-person interviews as part of the process. Any misrepresentation of identity, experience, or skills may result in removal from the hiring process or termination of employment. We value transparency and authenticity and expect the same from every applicant. Anything Else? Don’t have every skill listed? No problem! We know experience can be built in many ways. If you have relevant skills that aren't reflected in your resume, we encourage you to share them in an optional cover letter. Life With Basis We’re committed to our people’s growth and well-being because our success is tied to theirs. That’s why we’ve earned recognition as a top workplace, including: Ad Age, #1 Best Places to Work, WorkLife's #1 Most Committed to Work Life Balance, and the Chicago Tribune's Top Workplaces in Chicago. We offer competitive perks, including a flexible work week, 401k/RRSP matching, mental health support, paid sabbaticals, generous parental leave, flexible work options, and more. Basis is proud to be an equal-opportunity employer. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, age, and beyond. If you need assistance with interview accessibility, please contact talent.acquisition@basis.com. Your privacy is important to us, view our policy here.

Reports to: Chief Technology & Product Officer (CTPO) Location: Position can be remote or onsite in Durham, CA Base Salary Range: $130 - 140k Please note: We are only able to consider candidates who are U.S. citizens or lawful permanent residents (green card holders) and who do not require current or future visa sponsorship of any sort. Role Summary The Principal Product Manager, Charging Platform, Hardware & Experience is a senior individual contributor and the CPO’s primary product partner, responsible for end-to-end ownership of the EV charging product ecosystem across software platform, charger hardware integration, interoperability standards, payments/authentication, and onsite customer experience. This role carries full accountability for product outcomes across the lifecycle: problem definition, requirements, delivery, validation, and iteration. Working cross functionally with Engineering, Hardware/OEM partners, Quality, Site Design, and Brand/UX teams. This is a highly technical product leadership role requiring deep familiarity with EV charging protocols and industry standards such as OCPP, ISO 15118 (Plug & Charge / AutoCharge), and interoperability interfaces such as OCPI, as well as authentication methods including RFID. Key Responsibilities 1) Platform Product Ownership (Software + Systems) - Own the product definition and delivery of the charging platform across charger to cloud, backend services, APIs, data flows, and operational tooling. - Write and maintain technically rigorous PRDs, interface specs, state diagrams, sequence flows, and acceptance criteria suitable for engineering implementation and QA validation. - Define product requirements for reliability and operational resilience, including offline behavior expectations (e.g., message caching, transaction settlement after reconnect) and observability/logging needs. 2) Charging Hardware & EVSE Integration - Partner with hardware engineering, OEMs, and suppliers to define charger functional requirements and integration requirements between EVSE and backend systems. - Ensure charger and network requirements align to applicable standards and supplier obligations such as OCPP 2.0.1, OCPP 1.6J certification, and ISO 15118 conformance testing expectations. - Drive requirements related to payment terminal interaction and connected system communication, including integration test coverage for payment and authentication peripherals. 3) Interoperability & Standards Leadership - Serve as internal subject matter expert and product owner for standards based interoperability, including but not limited to: - OCPP charger protocol compatibility and certification alignment - ISO 15118 support for Plug & Charge and related security/contract certificate flows - OCPI roaming/data exchange requirements and command flows - Convert standards requirements into testable product requirements and integration readiness criteria. 4) Payments, Authentication & Customer Access - Own product requirements for customer authentication and session initiation methods including Plug & Charge / Auto‑Charge, RFID access, and roaming partner feature alignment where applicable. - Partner with security/privacy stakeholders to ensure authentication and payments‑adjacent workflows align with legal/security requirements around customer data and operational controls. 5) Quality Partnership & Test Strategy - Act as the product counterpart to Quality teams to define: - test catalogs that cover frequent/rare conditions (including edge cases) - integration testing requirements across charger, backend, payment terminal, and roaming flows - performance and reliability validation requirements for HPC environments - Define “Definition of Done” criteria for releases including readiness gates, defect thresholds, and go‑live telemetry requirements. 6) Customer Clinics & Field Validation - Plan and execute structured customer validation activities (e.g., customer clinics, pilot cohorts, onsite usability sessions) to validate end‑to‑end charging experience performance and usability. - Translate clinic findings into prioritized product improvements across hardware behavior, UI/UX, authentication flows, and operational support tooling. 7) Site Design Enablement (Lounge + Amenities + Digital Integration) - Partner with Design to support charging site experience requirements, including: - lounge and amenity integration requirements (wayfinding, access, dwell-time experience) - digital touchpoints and on‑site UI elements that support customer experience goals - Ensure on‑site experience requirements are coherent with brand standards and operational constraints (e.g., serviceability, uptime, customer support flows). 8) Brand, Design & UX Partnership - Serve as product lead for customer experience alignment across Brand, Design, and UX teams. - Define experience principles, customer journeys, and interaction requirements across mobile/web, in‑station HMI elements, and customer support experiences. - Ensure visual and interaction standards are consistently implemented across partner integrations (e.g., OEM routing/search surfaces) where applicable. Qualifications Required - BS degree in a relevant field with a minimum of 10 years of product management experience with technical platforms, systems integration, or infrastructure software. - Strong technical fluency across APIs, distributed systems, backend services, and hardware/software integration. - Demonstrated ability to produce detailed, testable requirements and partner deeply with engineering and quality teams. - Proven track record of driving cross‑functional delivery where product spans software, hardware, and operational field deployment. Preferred - Experience in EV charging, mobility, energy, payments-adjacent systems, or other standards-based technical ecosystems. - Familiarity with OCPP, ISO 15118, and OCPI and their real-world implications for interoperability, security, and operations. - Experience running customer clinics, pilots, or field validation programs for complex hardware-enabled products. IONNA is committed to fair and equitable compensation practices through a competitive base salary, as well as offering bonus programs, comprehensive benefits such as medical, dental, vision, life, 401(K), and paid holidays. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications, and specific work location.  We are committed to an inclusive and diverse team. IONNA is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

View All Jobs Updater is seeking a highly experienced Sr. Technical Product Lead to shape and drive the long-term evolution of our platform and integration ecosystem. In this role, you will serve as a subject matter expert in platform product strategy, defining future-facing capabilities that enable scalable growth across verticals and partner channels. You will lead multiple high-impact, cross-functional initiatives while establishing strategic direction for shared platform services, APIs, SDKs, and partner integration models. This role requires deep systems thinking, strong business and technical fluency, and the ability to influence senior stakeholders in making thoughtful, long-term product tradeoffs. This is a senior product leadership role within the Product organization focused on defining platform vision, aligning cross-functional teams, and ensuring our platform investments position Updater for sustained growth and competitive advantage. The role also demands strong partnership acumen to strategically align our offerings with partner objectives, driving mutually beneficial outcomes for Updater and our partners across all go-to-market channels. Responsibilities Platform & Architecture - Define and drive the multi-year product vision and roadmap for Updater’s platform and integration ecosystem in conjunction with senior leadership. - Identify strategic platform investments that unlock new partner models, vertical expansion, revenue streams, or operational scale. - Proactively surface systemic friction, scalability constraints, or structural inefficiencies and lead cross-functional solutions. - Partner closely with Engineering leadership to ensure architectural direction aligns with product strategy and long-term business objectives. - Establish clear product principles for balancing short-term partner needs with long-term platform health. Integrations & Developer Experience - Define the long-term vision for Updater’s developer and partner integration experience, including tooling, documentation, onboarding models, and self-service capabilities. - Establish measurable success frameworks for integration performance, reliability, and adoption across partner segments. - Design scalable integration approaches that promote reuse, extensibility, and platform integrity. - Evaluate emerging market trends and integration models to ensure the platform remains competitive and future-ready. Strategic Partner Enablement - Shape integration models that influence go-to-market strategy and enable scalable partner growth. - Engage senior internal and external stakeholders to align on integration strategy and long-term value creation. - Guide principled product decision-making when immediate partner demands conflict with long-term platform sustainability. - Anticipate risks in major initiatives and proactively create contingency plans. Product & Organizational Leadership - Lead multiple high-impact, cross-functional initiatives simultaneously, maintaining strategic clarity while ensuring disciplined execution. - Author clear, high-quality product strategy documents, requirements, technical specifications, and decision memos that align senior stakeholders and enable scalable execution. - Adapt and apply advanced problem-solving approaches when navigating complex ambiguity, incomplete data, or evolving business strategy. - Drive alignment across Product, Engineering, Partnerships, and GTM teams when priorities compete or tradeoffs require principled decision-making. - Proactively identify interdependencies and sequencing risks across initiatives, ensuring platform investments optimize long-term business impact. Must-Have Skills & Experience Experience - 10+ years of Product Management experience, with deep expertise in B2B platforms, APIs, integrations, or developer-facing products. - Demonstrated success defining and executing multi-year product strategy with measurable business impact. - Track record of leading multiple future-facing, cross-functional initiatives in complex environments. - Recognized subject matter expertise in platform ecosystems or integration strategy. - Proven ability to influence senior stakeholders and drive alignment across competing priorities. Technical Skills - Strong understanding of APIs (REST/GraphQL), SDKs, authentication models, integration patterns, and system tradeoffs. - Ability to engage deeply with Engineering partners on system design implications while maintaining product ownership of direction and prioritization. - Experience balancing platform scalability with commercial and partner needs. Ways of Working - Excellent communicator who can align engineers, partners, and stakeholders around a shared vision. - Systems thinker who sees how individual features/integrations fit into a broader ecosystem. - Pragmatic and outcome-driven, with a strong sense of ownership. Nice to Have - Experience in proptech or multifamily industry. - Background as an engineer, solutions architect, or technical consultant who transitioned into product management. - Experience improving developer experience through tooling, documentation, and self-service workflows. Compensation This posting is anticipated to remain open until 4/30/26. The new hire salary range for this position is $180,000 - $205,000 annually. Factors which may affect the starting pay within this range include skills, experience, and other qualifications aligned with Updater's internal leveling guidelines. About Updater Updater is a leading technology platform helping major brands acquire and retain customers at scale. We are on a mission to power millions of complex transactions through intelligent, autonomous systems. By combining deep integrations, real-world data, and purpose-built AI agents, we’re transforming fragmented purchasing workflows into seamless, automated experiences – freeing businesses and consumers from operational friction and enabling a new standard of speed, accuracy, and scale. Updater has raised over $450 million from leading investors, including SoftBank Capital, Vista Credit Partners, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors®), and more. For more information, please visit www.updater.com. Updater is proud to be an equal opportunity employer and will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know. Benefits: The Company offers the following benefits for this full-time position, subject to applicable eligibility requirements: - Medical, Dental, and Vision Insurance - Flexible PTO - 13 paid company holidays annually - Updater Stock Options - 401(k) with employer match - Wellbeing Subsidy - One Medical membership - Virtual on-demand healthcare through Teladoc and Talkspace - Flexible spending account (FSA) - Health savings account (HSA) - Supplemental Short & Long Term Disability Insurance - Supplemental Life Insurance - Paid Parental Leave