• Contribute to the implementation of MES solutions utilizing the Software Suite. • Own technical deliverables during the entire lifecycle of the projects. • Engage throughout the full lifecycle of assigned projects. • Work closely with the client to understand their needs and develop strategies tailored to their organization through site assessments. • Make standard recommendations on workflow, application, interface, reports, testing and uploads to customers through the implementation process. • Responsible for go-live readiness and support as well as post-live checkups. • Work collaboratively with internal team members and clients to ensure customer satisfaction. • Provide informal guidance to new team members.

• Highly motivated to contribute to our mission and be part of something bigger. Excited to work on projects that are ground-breaking and complex • Refactor, improve and lead software design and implementation • Communicate effectively with the team and document your code. It is also expected that senior engineers mentor less experienced engineers. • Read and understand protocol specifications and be able to break them into issues and turn them into code. • Maintaining a large codebase with many components and keeping it well-designed, future-proofed, modular and highly performant • Automate security testing processes and benchmarks, creating innovative tools and frameworks for continuously improving our systems.

• Translate customer requirements into functional system designs • Review pre-construction design and documentation • Support the sales team by assisting with technical design, estimating hours, and highlighting logistical challenges • Generate functional system descriptions and diagrams • Provide ongoing engineering support • Perform system calculations from preliminary to final design • Provide markups for plans and lead cost estimates • Coordinate with project staff, other disciplines, subconsultants, clients, and reviewers to ensure accuracy and quality of work • Manage and maintain project documentation, including meeting project schedules, budgets, and scope • Assist in proposal development, scopes of work, and fee schedule preparation • Mentor junior staff with technical and professional development • Review and approve final design of projects.

• Gain a solid understanding of our existing customer Manifold deployments and how they interact and integrate within their legal operations ecosystem. • Build, install, maintain and support Manifold deployments for our on-premise customers. • Work with the Customer Success team to educate and train our on-premise customers in using our products. • Listen to and convey product-improvement feedback from customer interactions to the Product team. • Maintain a live and accurate documentation of scheduling, technical, and communication aspects of all customer deployments. • Handle communications related to install, update, and support for our Manifold deployments with customers. • Prepare knowledge articles with common troubleshooting tips for Manifold to help customer IT teams. • Our tech stack is varied - you will work with Linux, Ruby/Rails, Javascript/React, Postgres, Redis, Sidekiq, Heroku, AWS, and more.