Integrated Water Services

• Generate and manage customer quotes, proposals, and responses to RFPs across multiple market sectors (municipal, residential, commercial, industrial, tribal, food & beverage, hospitality). • Ensure technical accuracy, pricing competitiveness, and on-time delivery. • Work closely with engineering, operations, product, and finance teams to scope and price solutions. • Participate in and help organize effective project handoff meetings post-order. • Serve as a primary point of contact for customers during the sales quoting process, ensuring a seamless and positive experience through clear communication and responsive service. • Maintain and leverage CRM (preferably Salesforce) to track leads, quote progress, follow-ups, and customer data with rigor and accuracy. • Identify and flag opportunities to streamline the internal quote-to-order process, improve speed, reduce rework, and enhance overall efficiency. • Track and report personal KPIs including quote volume, turnaround time, and quote-to-close ratio. Provide updates and insights to the sales team.

• Own senior-level relationships with assigned key accounts and act as a trusted advisor • Drive revenue through renewals, expansions, and cross-selling of Integrated Water Service offerings • Lead pricing, contract negotiations, and commercial planning • Coordinate with operations, engineering, safety, and compliance teams to ensure effective service delivery • Resolve customer issues and escalations while aligning expectations with execution • Develop multi-year account plans and provide market and performance insights • Maintain accurate forecasts, activity records, and reports in Salesforce

• Assist the Design Services team in drafting technical specifications, developing facility sketches, and preparing design submittals for water and wastewater treatment systems • Utilize BioWin software to assist in modeling wastewater treatment processes and evaluating system performance • Perform fundamental fluid mechanics and hydraulic calculations to support pipe sizing, pump selection, and overall system hydraulics • Support the research, layout, and integration of Membrane Bioreactor (MBR) treatment systems and other advanced water reuse technologies • Cross-reference design parameters with EPA water quality standards and local regulatory requirements to assist with the permitting process • Compile engineering reports, technical memos, and project documentation • Travel to active project sites or facilities to assist with site assessments, data collection, or design verification alongside senior engineers

• Own senior-level relationships with assigned key accounts and act as a trusted advisor • Drive revenue through renewals, expansions, and cross-selling of Integrated Water Service offerings • Lead pricing, contract negotiations, and commercial planning • Coordinate with operations, engineering, safety, and compliance teams to ensure effective service delivery • Resolve customer issues and escalations while aligning expectations with execution • Develop multi-year account plans and provide market and performance insights • Maintain accurate forecasts, activity records, and reports in Salesforce

• Translate customer requirements into functional system designs • Review pre-construction design and documentation • Support the sales team by assisting with technical design, estimating hours, and highlighting logistical challenges • Generate functional system descriptions and diagrams • Provide ongoing engineering support • Perform system calculations from preliminary to final design • Provide markups for plans and lead cost estimates • Coordinate with project staff, other disciplines, subconsultants, clients, and reviewers to ensure accuracy and quality of work • Manage and maintain project documentation, including meeting project schedules, budgets, and scope • Assist in proposal development, scopes of work, and fee schedule preparation • Mentor junior staff with technical and professional development • Review and approve final design of projects.

• Manage the sales and proposal process for all lines of business for water, wastewater and reuse projects • Manage named, national account relationships and develop new customer relationships • Develop new rep relationships for the municipal and industrial market • Gather project requirements through field visits and communicate with engineering to develop a conceptual design • Build a strong pipeline of opportunities with a heavy focus on new accounts in the region • Control the sales process and drive leads to closure to generate new revenues