Role Description This role offers a unique opportunity to act as the technical bridge between a cutting-edge Voice AI platform and its growing ecosystem of partner platforms. You will ensure developers integrating through partner channels have seamless experiences, from discovering documentation to going live with production-grade integrations. This position involves: - Creating high-fidelity integration examples - Maintaining deep partner relationships - Auditing developer journeys - Producing technical content that resonates with diverse audiences - Collaborating across internal product, engineering, and field teams - Representing the company in partner communities, conferences, and workshops This is a hands-on, creative, and strategic role, ideal for someone who enjoys solving complex technical challenges while influencing the broader ecosystem. Remote work with global collaboration is supported, with occasional travel for events and workshops. Qualifications - 3–5 years of experience in Software Engineering or Developer Relations - Strong foundation in JavaScript, Python, .NET, or Go, with experience building APIs and front-end examples for technical audiences - AI-first mindset with experience using AI tools for coding, content creation, research, and automation - Proven experience coordinating across organizational boundaries and working with external developer teams - Demonstrated ability to communicate complex technical concepts clearly through writing, documentation, and code - Experience engaging with developer communities and providing empathetic, technically accurate guidance - Remote-friendly with ability to collaborate across global time zones, including occasional travel (~25%) for workshops and events Requirements - Partner-focused Developer Relations experience (preferred) - Hands-on familiarity with AI agent frameworks, vector databases, and RAG architectures (preferred) - Experience with media and real-time protocols (WebSockets, WebRTC, gRPC) (preferred) - Track record of influencing engineering or product roadmaps through developer feedback (preferred) - Open-source contributions or leadership in developer communities (preferred) - Public speaking, content creation, or digital presence within developer ecosystems (preferred) Benefits - Comprehensive medical, dental, and vision coverage - Annual wellness and home office stipends - Mental health support and life/STD/LTD insurance plans - Unlimited PTO, flexible schedule, generous parental leave, and 12 US company holidays - 401(k) plan with company match and tax-advantaged savings programs - Learning and development stipend, conference participation, and AI enablement workshops - Employee Resource Groups and community engagement initiatives

Role Description This role offers a unique opportunity to lead complex, high-impact engagements at the intersection of policy, technology, and operations. You will guide multidisciplinary teams to help state agencies implement federal Medicaid community engagement requirements, translating evolving policy into practical, state-specific solutions. The position requires navigating multi-layered stakeholder environments, coordinating across internal and external teams, and driving outcomes in high-stakes, delivery-focused settings. You will provide clarity amid ambiguity, remove blockers, and ensure consistent, scalable delivery across multiple engagements. This is a strategic and hands-on role that blends leadership, problem-solving, and operational expertise, with the ability to directly influence how public programs operate and serve people. The position is fully remote, with occasional travel as needed, and is ideal for someone passionate about improving public outcomes through technology-driven solutions. - Lead end-to-end delivery of CMS engagements, ensuring states translate federal Medicaid requirements into actionable, compliant, and effective solutions - Serve as the central point of coordination across CMS, state partners, internal teams, and subcontractors, aligning stakeholders and managing competing priorities - Translate evolving federal guidance into clear plans, priorities, and execution pathways for multidisciplinary teams - Assemble and lead teams across product, design, engineering, and operations, fostering collaboration and removing obstacles to drive delivery - Manage multiple concurrent engagements using agile and delivery management practices (e.g., Scrum, Kanban) to achieve consistent, high-quality outcomes - Facilitate retrospectives and continuous improvement practices to capture lessons learned and optimize engagement processes - Provide clear visibility into project status, risks, and outcomes to senior federal and state stakeholders Qualifications - Demonstrated experience leading complex, end-to-end project or program delivery, preferably in consulting, product management, or operations - Strong ability to convert ambiguous or evolving requirements into clear plans, priorities, and actionable work - Experience at the intersection of policy, operations, and technology, with the ability to communicate effectively with technical and non-technical audiences - Skilled in stakeholder management, aligning senior leaders across multi-layered and politically sensitive environments - Familiarity with agile or iterative delivery approaches, applying them pragmatically in real-world, high-stakes contexts - Systems thinking skills to understand interactions between policies, processes, technology, and data - Comfort working with technical systems, legacy environments, and data flows - Experience in government, healthcare, or other regulated environments is preferred - Ability to build trust, provide visibility into delivery status, and foster continuous improvement among teams - Commitment to public service and improving outcomes through effective program delivery Benefits - Competitive salary, ranging from $170,000–$230,000 depending on level (Staff or Principal) and experience - Medical, dental, and vision insurance - Short-term and long-term disability, life, and AD&D coverage - 401(k) with dollar-for-dollar match up to 10% - Flexible PTO policy (~25 days/year) plus 11 federal holidays - Up to 12 weeks paid parental leave - Performance-based rewards, including bonuses, stock options, and referral incentives - Professional development allowance and tech stipend - Charity donation matching and company swag budget - Fully remote, flexible work environment designed to empower public impact Company Description

Role Description This role combines: - Technical Project Management (TPM) — team alignment, orchestration, KPIs, outcomes - Quality Assurance (QA) — system correctness, validation, reproducibility Redesigned for an AI-native system. You own: - how work is executed across the system - whether the system behaves correctly under real-world conditions What You Will Do You operate across three layers: - Execution Layer (TPM) - Ensure work flows correctly across the system - Align teams around clear outcomes - Orchestrate execution across product, engineering, and AI systems - Translate system needs into structured work (Jira or equivalent) - Define KPIs such as: - system correctness - time to resolution - execution quality - Ensure outcomes match expectations - Correctness Layer (QA) - Ensure the system behaves correctly (Agents to run QA for Unity) - Define expected system behavior across flows - Identify where behavior diverges - Reproduce issues and edge cases - Validate fixes - Ensure failures are: - understood at root cause - reproducible - prevented from recurring - AI-Native Layer - Design how validation and execution scale - Implement agents that: - simulate user behavior - test flows - validate outcomes - measure system performance - create feedback loops that continuously improve the system - reduce reliance on manual QA and manual coordination Operational Ownership You will define how system behavior becomes actionable across the team. This includes: - Translating system gaps into clear, structured tasks (tickets, flows, validation units) - Ensuring issues are: - clearly defined - reproducible - outcome-driven - Establishing and evolving KPIs, including: - system correctness - validation coverage - time to resolution - Owning how work is tracked and resolved (Jira or equivalent) - Ensuring bugs are not just reported, but: - fully understood - fixed at the root - prevented from recurring Hard Problems We’re Exploring - Ensuring correctness across multi-user, multi-step coordination flows - Designing validation systems that scale with real-world complexity - Orchestrating AI agents to simulate and validate system behavior - Building systems that detect and resolve failures before users experience them Who This Is For - People who think in systems and execution, not just features - Are strong in: - team alignment - orchestration - driving outcomes - Naturally identify: - edge cases - system failures - Are comfortable working with: - engineers - AI systems - product flows - Care deeply about correctness and outcomes Who This Is NOT For - People looking for a salaried job today - Those wanting a freelance contract or short-term gig - Individuals bridging time until their next role - Those who prefer clearly defined specs over ambiguous systems If Interested Send: - a short note on why this role resonates - examples of systems you’ve debugged, validated, or improved Final Thought If you have thought, “I want to build my own startup and make a real impact” — and are looking to do it as part of a team already in motion — we want to hear from you.

Sr. Director, Technical Program Management (Remote-Eligible) Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper. We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. About the Team: Enterprise Platforms Technology (EPTech) comprises many of Capital One's most important enterprise platforms. We establish practices for building technology solutions across the company and deliver capabilities that exemplify those practices. As a TPM in EPTech, you will leverage your technical acumen and engineering experience to drive the strategy and execution of large-scale, technically complex, cross-functional programs aligned with Capital One's business priorities. You'll break down complexity and organizational silos, influence roadmaps, dive deep into system design and architecture, make technical tradeoffs, drive platform consolidation, and identify, resolve, define, and escalate mitigation plans for hard technical dependencies. Our TPM Sr. Directors have: - Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle - Experience building and leading a world-class team of technical program managers with a mission to power real-time, intelligent experiences for our customers and associates - Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions - Exceptional communication and collaboration skills - Excellent problem solving and influencing skills - A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker - Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives - Deep focus on execution, follow-through, accountability, and results - Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. - Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners "Capital One is open to hiring a Remote Employee for this opportunity." Basic Qualifications - Bachelor's Degree - At least 9 years of experience managing technical programs Preferred Qualifications - 9+ years of experience designing and building data-intensive solutions using distributed computing. - 5+ years of experience in building distributed systems & highly available services using cloud computing services/architecture - preferably using AWS - 5+ years of building & leading experienced TPM team - 5+ years experience building highly scalable mobile products & platforms - 5+ years of experience with Agile delivery At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $245,100 - $279,800 for Sr. Director, Technical Program Management McLean, VA: $269,600 - $307,700 for Sr. Director, Technical Program Management New York, NY: $294,100 - $335,700 for Sr. Director, Technical Program Management Plano, TX: $245,100 - $279,800 for Sr. Director, Technical Program Management Richmond, VA: $245,100 - $279,800 for Sr. Director, Technical Program Management San Francisco, CA: $294,100 - $335,700 for Sr. Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).