Sr. Director, Technical Program Management (Remote-Eligible) Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper. We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. About the Team: Enterprise Platforms Technology (EPTech) comprises many of Capital One's most important enterprise platforms. We establish practices for building technology solutions across the company and deliver capabilities that exemplify those practices. As a TPM in EPTech, you will leverage your technical acumen and engineering experience to drive the strategy and execution of large-scale, technically complex, cross-functional programs aligned with Capital One's business priorities. You'll break down complexity and organizational silos, influence roadmaps, dive deep into system design and architecture, make technical tradeoffs, drive platform consolidation, and identify, resolve, define, and escalate mitigation plans for hard technical dependencies. Our TPM Sr. Directors have: - Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle - Experience building and leading a world-class team of technical program managers with a mission to power real-time, intelligent experiences for our customers and associates - Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions - Exceptional communication and collaboration skills - Excellent problem solving and influencing skills - A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker - Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives - Deep focus on execution, follow-through, accountability, and results - Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. - Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners "Capital One is open to hiring a Remote Employee for this opportunity." Basic Qualifications - Bachelor's Degree - At least 9 years of experience managing technical programs Preferred Qualifications - 9+ years of experience designing and building data-intensive solutions using distributed computing. - 5+ years of experience in building distributed systems & highly available services using cloud computing services/architecture - preferably using AWS - 5+ years of building & leading experienced TPM team - 5+ years experience building highly scalable mobile products & platforms - 5+ years of experience with Agile delivery At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $245,100 - $279,800 for Sr. Director, Technical Program Management McLean, VA: $269,600 - $307,700 for Sr. Director, Technical Program Management New York, NY: $294,100 - $335,700 for Sr. Director, Technical Program Management Plano, TX: $245,100 - $279,800 for Sr. Director, Technical Program Management Richmond, VA: $245,100 - $279,800 for Sr. Director, Technical Program Management San Francisco, CA: $294,100 - $335,700 for Sr. Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

CTG is seeking to fill a Technical Dress Rehearsal (TDR) Planning Lead position for our client. Location: San Mateo, CA (Remote)Duration: 8 months Duties: - Lead end-to-end planning, coordination, execution oversight, and validation of all Technical Dress Rehearsal (TDR) activities in preparation for Go Live across Ambulatory, Behavioral Health, and Home Health workflows and technical systems. - Develop and maintain the comprehensive TDR strategy and execution plan. - Define TDR scope across clinical and operational domains and establish rehearsal objectives aligned to Go Live success criteria. - Identify technical dependencies and sequencing across applications, infrastructure, integrations, and security domains. - Develop detailed run-of-show documentation, playbooks, scripts, and validation checklists. - Coordinate and execute multiple TDR cycles (e.g., infrastructure TDR, integrated TDR, command center TDR). - Serve as the central point of coordination between application teams, infrastructure teams, interface/integration teams, security and identity management, reporting/analytics, device deployment teams, clinical operations, revenue cycle, and vendor partners. - Facilitate planning sessions, readiness checkpoints, and cross-functional alignment meetings. - Ensure production environment readiness and validate user provisioning and role-based access controls. - Oversee validation of interface functionality, data exchange, printing and device workflows, and mobile/remote access (including Home Health requirements). - Validate scheduling, registration, check-in workflows, clinical documentation, order management, medication workflows, revenue cycle and charge capture processes. - Ensure compliance with Behavioral Health privacy and data segmentation requirements. - Validate downtime and recovery procedures and confirm rollback readiness. - Identify, document, and mitigate technical and operational risks; maintain TDR risk logs and issue tracking with defined SLAs. - Escalate high-risk issues to Program Leadership and conduct post-TDR debriefs and readiness assessments. - Validate command center workflows, including incident routing, triage, escalation procedures, staffing models, and contact trees. - Produce Go/No-Go readiness recommendations supported by KPI metrics. - Deliver executive-level readiness summaries and reporting, tracking metrics such as scenario completion rates, critical defect closure rates, interface success rates, user provisioning accuracy, and device readiness. Required Skills: - Bachelor’s degree in Healthcare IT, Information Systems, Nursing Informatics, or related field (or equivalent experience). - 7+ years in healthcare IT implementations. - 3+ years in large-scale Dress Rehearsal leadership roles, ideally leading TDR planning for Behavioral Health and/or Ambulatory facilities. - Understanding of clinical, revenue cycle, operational workflows, and understanding of HL7 interfaces and integration engines. - Proven ability to lead cross-functional technical teams. Preferred Qualifications: - PMP or ITIL certification. Home Health mobile device deployment experience. Experience in high-acuity ambulatory or specialty clinics Experience: - Demonstrated experience leading Technical Dress Rehearsals, integrated testing, or large-scale Go Live readiness efforts in healthcare IT environments. - Experience coordinating across technical, clinical, operational, and vendor teams. - Proven ability to manage complex dependencies and mitigate risk in multi-domain system implementations. - Experience supporting command center operations and cutover planning preferred. Up to 6 days of onsite travel may be required. Background in settings that prioritize behavioral health as a core component of patient care is strongly preferred. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply:To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at Emily.Drew@ctg.com. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $115,000 to $134,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

CTG is seeking to fill a Senior Technical Program Manager (Agile / SDLC) position for our client. Location: RemoteDuration: 11 months Duties & Responsibilities: - Lead complex technical programs end-to-end, aligned with SDLC and Agile frameworks (Scrum, Kanban). - Facilitate sprint planning, backlog refinement, and roadmap alignment; track progress using Jira and Agile metrics (velocity, burndown, sprint). - Manage cross-team dependencies across services, APIs, and platforms. - Perform engineering capacity planning and resource allocation. - Track and mitigate RAID (Risks, Assumptions, Issues, Dependencies); escalate blockers and coordinate resolution. - Lead release planning, deployment readiness, and production coordination. - Provide executive-level reporting and stakeholder communication. Required Skills & Experience: - 8+ years in technical program/project management with complex software delivery. - Deep expertise in SDLC, Agile delivery, Jira, dependency mapping, capacity planning, and release management. - Proven track record managing distributed engineering teams and cross-functional programs. - Strong leadership, strategic thinking, and problem-solving skills. Education: - Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field, or equivalent experience. - Master’s degree or Project Management certifications (PMP, PMI-ACP, Scrum Master) preferred. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply:To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at Tana.Stilloe@ctg.com. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $65.00 to $70.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

• Build and maintain documented program plans for every assigned account, covering milestones, risks, dependencies, and clear ownership • Drive customer implementations from kickoff to production, working backwards from go-live to ensure nothing falls through the cracks • Translate customer requirements into actionable engineering deliverables in partnership with Product, Engineering, and FDEs • Manage parallel workstreams across multiple accounts without losing track of what is at risk • Partner with the AE as a peer, not a support function, proactively keeping them informed of account health, customer sentiment, and any signals that have commercial implications • Coordinate across engineering, product, support, and FDE to move customer programs forward without direct authority • Own incident and escalation management end-to-end: route clearly, communicate accurately to the customer, and close the loop • Be the single point of accountability for your accounts internally. If something is falling through the cracks, you catch it. • Own renewal outcomes for your portfolio. Renewals should never be a surprise. • Align with the AE on a shared account narrative. Customers should never experience a gap between what sales told them and what post-sales is executing against. • Surface expansion signals and route them to the AE with the context needed to act • Establish trusted advisor status with customer engineering leads, project managers, and executive sponsors • Conduct QBRs and executive business reviews that reflect real program status, not just a health score • Help refine the playbook. Ditto's enterprise engagement model is actively evolving and this role will contribute to it. • Contribute structured account intelligence back to product and engineering through the voice of your customers