National Co+op Grocers

Role Description Are you a systems thinker who enjoys continuous improvement and helping organizations operate with greater clarity and consistency? We are looking for a Strategy Execution Lead to serve as a key senior individual contributor who works closely with executive sponsors to enable NCG to execute complex, cross-functional initiatives effectively. This role focuses on enabling alignment, improving systems and workflows, and strengthening how work happens across large-scale organization-wide initiatives. This is an ideal position for a professional who thrives in complexity and utilizes systems thinking. This is not a Program or Project Manager role. Success in this position comes from improving coordination, flow, and decision-making across teams—not from owning delivery outcomes. - Facilitate complex, high-impact, multi-workstream initiatives sponsored by executive leadership. - Design and maintain integrated plans, dependencies, and operating rhythms across programs. - Anticipate risks, systemic bottlenecks, and cross-organizational impacts; surface insights and recommendations early to support organizational effectiveness. - Establish and maintain standard facilitation frameworks, templates, and guidance used across the organization. Model enterprise-level facilitation practices grounded in clarity, inclusion, and shared accountability. - Analyze qualitative and quantitative indicators of program health and process performance to continuously improve systems, workflows, and operating rhythms. - Serve as a trusted thought partner to senior leaders and cross-functional teams. - Influence adoption of improved practices through partnership, credibility, and expertise. Qualifications - Bachelor's degree and a minimum of 8 years of experience in program facilitation, process improvement, operations, or organizational effectiveness or 16 years of demonstrated equivalent experience in the same fields. - Six Sigma Green or Black Belt or demonstrated equivalent expertise in structured process improvement, systems thinking, or enterprise transformation methodologies. - Working knowledge of Microsoft 365 tools (Teams, SharePoint, Outlook, Excel) and project-tracking tools. Benefits - 4 weeks Paid Time Off - Medical, dental, and vision insurance - Health Savings Account (HSA) and Flexible Spending Account (FSA) with company contributions - Company-paid life and disability insurance - Company paid identity theft protection - Matching 401(k) plan Company Description NCG offers a competitive salary for this position, which is $181,739. NCG is committed to providing equal access to all interested candidates. If you require a reasonable accommodation for any part of the employment process, please contact (866) 709-2667 ext. 2817 or email careers@ncg.coop for assistance. Our goal is to attract and retain qualified talent and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any characteristic protected by applicable law. No recruiters or agencies please.

Role Description Do you get satisfaction from a well-organized plan? The challenge of making a hundred moving pieces come together seamlessly? We're looking for a Meeting & Events Operations Coordinator who thrives in the details and can help turn ideas into engaging experiences! This position will support the planning and execution of high impact, inclusive meetings and events. You will help coordinate the operational details such as: - Registration systems - Speaker coordination - Sponsorship logistics - Travel arrangements - Event technology This is an ideal position for an individual who is energized by coordination work, solving problems quickly and delivering excellent customer service to both internal teams and external attendees. Qualifications - Minimum 1 year of administrative, operations or event support experience. - Proficient with MS Office applications, especially Excel, Word, PowerPoint, and Outlook. - Experience working with registration platforms, event apps, or CRM/event management systems. - Excellent customer service skills to support positive experiences for attendees and event sponsors. - Strong organizational and data management skills with a focus on accuracy to support efficient event operations and reliable reporting. Requirements - Support the Event Planning Senior Manager in maintaining project timelines and budgets, ensuring tasks are completed and deliverables are met. - Set up, manage, and maintain event registration systems; conference mobile applications and other event technology platforms. - Manage rooming lists and support travel coordination, including working with platforms such as Egencia. - Provide onsite support for events; assist with setup, logistics, and hosting internal and external virtual meetings and events. - Assist sponsorship teams in coordinating logistics for vendor tradeshows and ensuring that team deliverables are met. - Support the design of yearly sponsorship strategy in collaboration with the Event Planning Senior Manager. - Manage speaker coordination, including sending agreements, collecting materials, managing invoices, and tracking final presentations. Benefits - 4 weeks Paid Time Off - Medical, dental, and vision insurance - Health Savings Account (HSA) and Flexible Spending Account (FSA) with company contributions - Company-paid life and disability insurance - Company paid identity theft protection - Matching 401(k) plan - This position is an hourly, non-exempt position with an hourly rate of $30.92. Workstation Options - Home Office (Contiguous U.S. excluding AK, CA, HI, Washington and the territories): Eligible if within 100 miles of a major airport and has sufficient internet bandwidth and mobile phone service. - St. Paul, MN Office: Workstations available at 2610 University Ave W, with free parking and access to the Green Line Light Rail (Westgate Station). Accessibility NCG is committed to providing equal access to all interested candidates. If you require a reasonable accommodation for any part of the employment process, please contact (866) 709-2667 ext. 2817 or email careers@ncg.coop for assistance. Our goal is to attract and retain qualified talent and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any characteristic protected by applicable law. No recruiters or agencies please.

Role Description Are you a detail driven professional who thrives on accuracy, data integrity and keeping financial operations running smoothly? We are looking for a Billing Support Coordinator to support NCG's billing, settlement and revenue operations processes. This position will support the execution of billing, payment, settlements and administrative processes while ensuring accuracy, timeliness and data integrity across NCG's revenue operations. This is an ideal position for a highly detail oriented and analytical professional with strong experience in finance or business operations, who enjoys working with complex data, billing, reconciliation and reporting processes. Primary Responsibilities: - Create and prepare settlement files and statements for member co-ops ensuring all data is processed accurately and supporting documentation is posted to the NCG website according to deadlines. - Assist Finance staff with monthly account reconciliation and routine reporting, helping ensure revenue and their related receivable transactions are properly recorded and supported. - Generate and review aging reports for past-due receivables and provide the Revenue Operations Senior Manager with a timely list of manufacturers requiring follow-up communication. - Collaborate with Category Managers to review and approve monthly promotional cost increases submitted by manufacturers, ensuring accuracy and compliance with NCG requirements. - Compile and maintain accurate up-to-date billing contact information, reports, summaries, and analyses of billing activity, providing the Revenue Operations Senior Manager with timely, clear, and reliable data for decision-making and reporting. - Collect, update, and maintain consolidated coupon redemption data for member co-op payments and vendor billing, identifying inconsistencies and reporting discrepancies for resolution. Qualifications - Associate degree in business, accounting, or a related field, or equivalent professional experience. - Minimum of 3 years' experience with business operations and interaction with large data sets utilizing multiple data sources (retailer, manufacturer, distributor, etc.). - Minimum 1 year of experience with finance, accounting, or budgeting processes. - Advanced Microsoft Office and Excel skills including the ability to work with large datasets and create well-structured reports for billing, reconciliation and analysis. - Highly detail oriented, with a strong ability to maintain accuracy and data integrity across complex processes and documentation. Benefits - 4 weeks Paid Time Off - Medical, dental, and vision insurance - Health Savings Account (HSA) and Flexible Spending Account (FSA) with company contributions - Company-paid life and disability insurance - Company paid identity theft protection - Matching 401(k) plan Workstation Options - Home Office (Contiguous U.S. excluding AK, CA, WA, HI and territories): Eligible if within 100 miles of a major airport and has sufficient internet bandwidth and mobile phone service. - St. Paul, MN Office: Workstations available at 2610 University Ave W, with free parking and access to the Green Line Light Rail (Westgate Station). Accessibility NCG is committed to providing equal access to all interested candidates. If you require a reasonable accommodation for any part of the employment process, please contact (866) 709-2667 ext. 2817 or email careers@ncg.coop for assistance. Our goal is to attract and retain qualified talent and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any characteristic protected by applicable law. No recruiters or agencies please.

Role Description Do you thrive at the intersection of product, pricing and promotions? Do you want to help empower community-focused grocery coops? We're looking for a Category Manager who is passionate and will help strengthen our vendor partnerships while building and executing annual promotions. This position will dive into consumer and SKU level data to shape category roles, shelf strategy and pricing, margins and vendor contributions and help guide decisions. This is an ideal position for those with strong analytical skills in retail/grocery category management and experience negotiating with vendors and brokers. - Analyze data on consumer behavior and the performance of categories, sub-categories, product segments, and SKUs to identify trends, determine category role and position, and inform decisions regarding strategies and tactical plans for promotions, shelf placement, product assortment, and pricing within assigned categories. - Develop optimal product assortment for presentation to member co-ops through NCG's Core Sets program, including core national and regional assortment, items to be delisted and authorized, new item launch strategy and plans, suggested retail pricing, and planograms with category and item adjacencies, and category, brand, and segment space allocation. - Develop annual promotional plans and strategies for all assigned categories and negotiate with vendor partners regularly to review business and evaluate, develop, and revise assortment, promotional and EDLP strategies and plans appropriate for NCG's programs and member co-ops. - Ensure proper contribution from vendors and secure all vendor support within assigned categories including but not limited to ad/insertion fees, program participation fees, free product, demo support, marketing support fees, discounts/pricing supports, coupon offers, and support for cause promotions. - Build and maintain relationships based on collaboration and trust with vendors and broker partners that increase overall support and investment over time and present our member co-ops with opportunities to differentiate themselves. - Analyze post-promotional data to evaluate promotional strategies, determine optimal promotional vehicles, frequency, deal-depth, price points, seasonality/timing of promotion, and strategy. Qualifications - Minimum of 1 year experience with the category management process and demonstrated success developing and implementing category, promotional, pricing, and shelf-placement strategies required. - Experience in developing relationships with sales representatives and brokers for brands or working as a brand or broker representative. - Ability to design consumer-centric shelf plans and effective, visually attractive promotional displays. - Strong understanding of both high/low and "Every Day Low Prices" (ELDP) pricing strategy. - Familiarity with the cooperative business model and natural foods cooperatives. - Familiarity with the health and wellness lifestyle, natural products industry, and buying behavior of health and wellness consumers. - Up to 15% of business travel required, including overnights and weekends. Benefits - 4 weeks Paid Time Off - Medical, dental, and vision insurance - Health Savings Account (HSA) and Flexible Spending Account (FSA) with company contributions - Company-paid life and disability insurance - Company paid identity theft protection - Matching 401(k) plan Company Description NCG offers a competitive salary and comprehensive benefits package. The salary for this position is $132,386. Workstation Options: - Home Office (Contiguous U.S.): Eligible if within 100 miles of a major airport and has sufficient internet bandwidth and mobile phone service. - St. Paul, MN Office: Workstations available at 2610 University Ave W, with free parking and access to the Green Line Light Rail (Westgate Station). Accessibility: NCG is committed to providing equal access to all interested candidates. If you require a reasonable accommodation for any part of the employment process, please contact (866) 709-2667 ext. 2817 or email careers@ncg.coop for assistance. Our goal is to attract and retain qualified talent and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any characteristic protected by applicable law. No recruiters or agencies please.

REMOTE • CONTIGUOUS UNITED STATES Supplier Programs • Purchasing • Grocery Are you a strategic thinker passionate about building resilient supply chains and fostering strong supplier relationships? We're looking for a Supplier Programs Director to lead and grow NCG's supplier initiatives. Come join National Co+op Grocers' (NCG) collective movement towards a just, resilient and regenerative food system that is accessible for all! We are a business services cooperative that helps community-owned grocery stores thrive-strengthening local economies, promoting sustainable food systems, and empowering consumers. We are revolutionizing the grocery industry to make it work better for people and the planet! This position will oversee the development, implementation, and management of supplier programs and agreements, drive cross functional collaboration and ensure strategic alignment across NCG's distribution network. This is an ideal position for a results-oriented, experienced procurement professional with strong leadership skills and a deep understanding of retail grocery operations. Primary Responsibilities: - Develop annual and multi-year Supplier Programs work plan and budget aligned with NCG's strategic priorities and in coordination with the Purchasing Senior Director. - Collaborate with cross-functional teams to align sourcing strategies with in-store programming and business objectives. - Allocate resources proportional to the strategic importance of each distribution relationship with a special focus on NCG's primary cost of goods distributor. - Develop new frameworks to support programs and initiatives in emerging areas of NCG focus. - Lead contract development, implementation and renewal process through consummation, including creation of contract development timetable and responsibilities, in coordination with the Purchasing Senior Director. - Drive rapid service and program adaptations to mitigate adverse impacts attributable to supply chain disruptions in alignment with department-wide responses led by Purchasing Senior Director. - Manage escalations related to service-level issues, intervening as needed to resolve concerns and preserve supplier relationships and partnerships, coordinating with the Purchasing Senior Director on cross-department or high impact matters. Qualifications: - Bachelor's degree in business, finance, supply chain management, or related field, or equivalent professional experience demonstrating at least 12 years of progressive experience in procurement, distribution, or supplier relationship management. - Minimum of 10 years of progressive experience in distribution, procurement, purchasing, or supplier/vendor relationship management. - Minimum of 5 years of experience leading teams or supervising staff in a professional or program focused setting. - Strong understanding of retail grocery operations. - Extensive knowledge of purchasing practices and procedures in order to design, negotiate, implement and manage supplier agreements that drive financial performance, operational efficiency, and strengthen strategic supplier partnerships in complex multi-stakeholder environments. - Ability to use negation skills to lead high level and strategic supplier negotiations in coordination with senior leadership. - Proven experience building and managing commercial relationships, including end-to-end contract development and execution. - Strong financial acumen, including budgeting, revenue forecasting, and managing expense and revenue streams. - Up to 30% of business travel is required, including overnights and weekends. Compensation & Benefits NCG offers a competitive salary and comprehensive benefits package, as an example: - 4 weeks Paid Time Off - Medical, dental, and vision insurance - Health Savings Account (HSA) and Flexible Spending Account (FSA) with company contributions - Company-paid life and disability insurance - Company-paid identity theft protection - Matching 401(k) plan The salary for this position is $178,247. Workstation Options - Home Office (Contiguous U.S.): Eligible if within 100 miles of a major airport and has sufficient internet bandwidth and mobile phone service. - St. Paul, MN Office: Workstations available at 2610 University Ave W, with free parking and access to the Green Line Light Rail (Westgate Station). Accessibility NCG is committed to providing equal access to all interested candidates. If you require a reasonable accommodation for any part of the employment process, please contact (866) 709-2667 ext. 2817 or email careers@ncg.coop for assistance. Our goal is to attract and retain qualified talent and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any characteristic protected by applicable law. No recruiters or agencies please.

REMOTE • CONTIGUOUS UNITED STATES Digital Systems • Customer Experience• Retail Join NCG as our Technical Program Manager - Digital & Customer Experience and help champion technology programs that make a difference for our member co-ops. If you are project manager in the IT space, come help us manage complex programs and roadmaps. Come join National Co+op Grocers' (NCG) collective movement towards a just, resilient and regenerative food system that is accessible for all! We are a business services cooperative that helps community-owned grocery stores thrive-strengthening local economies, promoting sustainable food systems, and empowering consumers. We are revolutionizing the grocery industry to make it work better for people and the planet! This position will support the planning, rollout and ongoing success of websites, apps and customer experience platforms used by our member co-ops. This is an ideal position for someone who enjoys IT program management, strong partnerships, and helping people confidently use new digital tools. Primary Responsibilities - Own the end-to-end lifecycle of digital customer experience programs from strategy and roadmap development through execution and optimization. - Contribute to the prioritization of opportunities that will have significant impact in the operations, standardization and improvement in business processes for NCG and its member co-ops using metrics like ROI, Customer acquisition/retention, Sales growth, etc. - Support and establish the definition of business processes and requirements for technology-driven solutions to evaluate, select, design, and implement systems and services that meet organizational needs. - Coordinate program planning activities across multiple technology teams, third parties, and stakeholder groups and define programs to implement technology-driven solutions. - Assist in developing programs and project plans, budgets, timelines, standards, guidelines, policies, and procedures to support successful rollout and adoption. - Monitor program progress, timeline, budget; communicating status to stakeholders; managing issues and risks, escalating when needed. - Bring awareness to NCG's technology programs through communications within NCG and with its member co-ops to share technology program deployment and onboarding strategies, materials, and resources. - Manage the onboarding of users to technology programs, including sign-up, planning, training, and support. - Monitor user adoption and performance, manage ongoing participation, and maximize user satisfaction for technology programs. - Partner with Marketing, Retail Operations and Business Technology teams to share customer engagement and loyalty strategies that drive measurable improvements in customer retention and lifetime value. - Lead complex, multi-workstream programs involving multiple vendors, internal teams and geographically distributed retail stakeholders. Qualifications: - Bachelor's degree and a minimum of 8 years of experience in managing software solutions and program management in the domain of digital customer experience. - Minimum of five years of experience in a senior or lead program management role with responsibility for strategy, roadmap ownership and cross-functional influence. - Minimum of five years of experience supporting digital systems (websites and apps) as well as working across customer experience technology stacks (CMS, CDP, loyalty, promotions, marketing automation, membership, eCommerce) within retail. - Experience in Web content management software like WordPress. - Experience in Digital and Customer engagement technologies such as Mercatus, ECRS, Shopify, WooCommerce or similar software. Compensation & Benefits NCG offers a competitive salary and comprehensive benefits package, as an example: - 4 weeks Paid Time Off - Medical, dental, and vision insurance - Health Savings Account (HSA) and Flexible Spending Account (FSA) with company contributions - Company-paid life and disability insurance - Company-paid identity theft protection - Matching 401(k) plan The salary for this position is $175,461. Workstation Options - Home Office (Contiguous U.S.): Eligible if within 100 miles of a major airport and has sufficient internet bandwidth and mobile phone service. - Paul, MN Office: Workstations available at 2610 University Ave W, with free parking and access to the Green Line Light Rail (Westgate Station). Accessibility NCG is committed to providing equal access to all interested candidates. If you require a reasonable accommodation for any part of the employment process, please contact (866) 709-2667 ext. 2817 or email careers@ncg.coop for assistance. Our goal is to attract and retain qualified talent and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any characteristic protected by applicable law. No recruiters or agencies please.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position will support the creative workflow, from intake to delivery, by managing projects, prioritizing work, coordinating resources, and ensuring projects are delivered on time, on budget to NCG's brand standards. This is an ideal position for an individual who loves systems, details, and processes, and who thrives behind the scenes, making great creative work possible. - Coordinate creative project intake (i.e. receive, log, triage, prioritize design/marketing requests). - Manage and monitor project timelines, deadlines and deliverables to ensure timely completion. - Allocate and coordinate team resources (i.e. designers, writers, vendors, etc.) to match project needs and capacity. - Enforce and maintain adherence to design request process and related documentation standards. - Support quality assurance efforts by reviewing deliverables for completeness, consistency and alignment with brand and design standards. - Assist with budget management by keeping track of budgets, monitor spending, and collaborating with Creative Senior manager on approvals and adjustments. - Identify and highlight workflow bottlenecks, propose process improvements and help implement changes. - Support post-project archival and documentation for reference, audits and knowledge sharing. Qualifications - Bachelor's degree in Communications, Marketing, Design or a related field or equivalent professional experience. - Minimum of five years of professional experience in communications, marketing, creative services, or a related field. - Minimum of five years of experience in creative operations, creative project coordination, production management, or similar roles (agency or in-house). - Experience supporting quality assurance and/or reviewing creative deliverables for quality and brand management. - Experience assisting with budget tracking or financial oversight for creative projects. - Familiarity with project management or workflow tools (e.g. Asana, Trello, Jira, Wrike or similar). Benefits - 4 weeks Paid Time Off - Medical, dental, and vision insurance - Health Savings Account (HSA) and Flexible Spending Account (FSA) with company contributions - Company-paid life and disability insurance - Company-paid identity theft protection - Matching 401(k) plan Workstation Options - Home Office (Contiguous U.S.): Eligible if within 100 miles of a major airport and has sufficient internet bandwidth and mobile phone service. - Paul, MN Office: Workstations available at 2610 University Ave W, with free parking and access to the Green Line Light Rail (Westgate Station). Accessibility NCG is committed to providing equal access to all interested candidates. If you require a reasonable accommodation for any part of the employment process, please contact (866) 709-2667 ext. 2817 or email careers@ncg.coop for assistance. Our goal is to attract and retain qualified talent and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any characteristic protected by applicable law. No recruiters or agencies please.