• Own day-to-day administration of Azure IaaS infrastructure - virtual machines, networking, storage, Key Vaults, and Azure Virtual Desktop • Manage Entra ID and Active Directory: user lifecycle, RBAC, Conditional Access policies, MFA, and SSO integrations • Administer SQL Server and Azure SQL Managed Instances including patching, performance monitoring, and availability • Lead endpoint management across Windows 11 and Android (Zebra) devices via Microsoft Intune - policy configuration, compliance, app deployment, and the ongoing Zebra rollout • Maintain and optimize Microsoft 365 E5 services: Exchange Online, Teams, SharePoint, and the Defender security suite • Perform patch management, vulnerability remediation, and security baseline enforcement across the server and endpoint fleet • Execute and maintain disaster recovery and backup procedures; participate in DR testing and unplanned outage response • Develop and maintain PowerShell automation to reduce manual operational overhead for the team • Document system configurations, architecture decisions, and change history; maintain operational runbooks • Participate in on-call rotation; support planned maintenance windows and off-hours patching • Act as escalation point for infrastructure issues from the broader IT team

Overview Lakeview IT is passionate about delivering high-quality products and services to our customers. Our technology operations team is committed to ensuring reliable, scalable, and high-performing services for our clients. We are looking for a talented and motivated Site Reliability Engineer to join our dynamic team and help us continue to build and maintain a world-class infrastructure. The Sr. Site Reliability Engineer at Lakeview is responsible for ensuring the availability, performance, and scalability of the company’s critical systems. They will lead the design and implementation of infrastructure solutions, focusing on automation, monitoring, and high reliability. This role involves optimizing system performance, managing incident responses, and conducting post-mortems to drive continuous improvement. The engineer will also work closely with engineering, development, and operations teams to create and enforce best practices, establish service-level objectives, and ensure seamless deployment processes. Additionally, mentoring junior team members and driving key architectural decisions are essential aspects of the role to build a culture of reliability and operational excellence. Salary range for the role is between $130,000 and $150,000 with an annual bonus. The position can be 100% remote, but if located in the Agoura Hills, CA area the expectation will be that the role is hybrid. Responsibilities - Proactively identify and resolve incidents before they impact operations. - Monitor all systems and infrastructure for the highest level of availability. - Perform routine maintenance tasks, including monitoring, patching, and backups. - Respond to incidents and outages in a timely and effective manner. - Collaborate with other teams to diagnose and resolve complex issues. - Document incident details and implement corrective actions to prevent recurrence. - Document processes, configurations, and troubleshooting procedures. - Diagnose and resolve application performance problems or system outages. - Play the role of Incident Manager during outages. - Resolve complex hardware and software issues, and work with vendors when necessary. - Optimize system performance and resource utilization on-prem and in the cloud. - Develop and maintain automation scripts to streamline repetitive tasks. - Utilize scripting languages (e.g., PowerShell, Python, etc.) to automate system administration. - Implement configuration management tools to ensure consistency and repeatability. - Create and maintain comprehensive documentation of IT processes and procedures. - Lead the design, development, and implementation of reliable, scalable infrastructure systems. - Mentor junior SREs, guiding on best practices and technical issues. - Architect and execute disaster recovery and high-availability plans. - Drive incident management processes, ensuring swift and effective resolution of critical issues. - Optimize system performance through proactive monitoring, tuning, and capacity planning. - Lead root cause analysis and post-mortem discussions to identify long-term fixes. - Develop and maintain complex automation scripts to enhance system reliability. - Influence reliability improvements within the engineering organization, promoting a culture of observability and resilience. - Champion the adoption of new tools and technologies that enhance system stability and deployment efficiency. - Communicate effectively with stakeholders and executive leadership regarding system status, incidents, and upcoming reliability initiatives. Qualifications - Strong understanding of IT infrastructure components, including servers, networks, and storage. - Knowledge in scripting languages (e.g., PowerShell, Python). - Knowledge of networking concepts and protocols (e.g., TCP/IP, DNS, DHCP). - Experience with IT service management frameworks. - Experience with cloud platforms such as AWS and Azure. - Experience of virtualization technologies such as Azure VDI, AWS Workspaces. - Experience with monitoring and alerting tools (e.g., New Relic, Datadog). - Excellent problem-solving and analytical skills. - Strong communication and interpersonal skills. - Extensive expertise in the Windows operating system. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls. The employee frequently is required to talk and hear. The noise level in the work environment is usually moderate. The employee is occasionally required to stand; walk; reach with hands and arms. The employee is rarely required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. EEOC Lakeview is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence, and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.

Title: Senior Infrastructure & Technology Manager Location: Glastonbury, Connecticut, United States Work Type: Hybrid, full time Job Description: Jahnel Group’s mission is to provide the absolute best environment for software creators to pursue their passion by connecting them with great clients doing meaningful work. This is a full time position with one of our closest clients. Who We’re Looking For Our client is seeking a Senior Infrastructure & Technology Manager to lead and optimize their full infrastructure ecosystem, from AWS cloud governance and cost management to job site connectivity and end-user technology, across a fast-growing national EPC organization. This role requires a strategic, hands-on leader who can strengthen security, scalability, and operational reliability while directly supporting both corporate offices and remote construction sites. Primary Responsibilities Cloud & Data Center - Own AWS architecture, governance, cost optimization, and security; manage on-prem infrastructure, HA/DR, and capacity planning. Network & Connectivity - Lead SDWAN/CloudWAN and network infrastructure; ensure reliable job site connectivity; manage firewalls, VPNs, and performance optimization. End-User Technology - Define device strategy and lifecycle management; deliver seamless office/field experience; oversee endpoint security. Job Site Technology - Standardize site deployments; support field connectivity and systems access; resolve critical site issues while balancing cost and capability. Security Operations - Operationalize security tooling; enforce infrastructure security controls; coordinate incident response and compliance efforts. Skills and Qualifications - 10+ years in infrastructure/operations with progressive responsibility - Breadth across infrastructure domains - You've managed cloud, network, servers, storage, and end-user compute at different points in your career - AWS at scale - Multi-account governance, FinOps, security (Solutions Architect Professional or equivalent experience) - Networking depth - SDWAN, routing/switching, firewalls, VPN (CCNP or equivalent experience) - Remote/branch office expertise - Supporting users in challenging environments with limited connectivity - Vendor management - Negotiated enterprise agreements, managed MSPs, evaluated solutions objectively - Budget management - Built and managed $1M+ infrastructure budgets - Team leadership - Led technical teams, mentored engineers, built culture of operational excellence - Construction/field operations experience strongly preferred - Understand job site realities, construction workflows, field user needs Preferred Qualifications - Experience in construction, energy, utilities, or field-service industries - VMware, Hyper-V, or modern virtualization platforms - Infrastructure-as-code (Terraform, CloudFormation, Ansible) - ITSM tooling (ServiceNow, Jira Service Management) - M365 administration and optimization - ITIL or similar operational framework certification - Security certifications (CISSP, CISM, AWS Security Specialty) - Project management for large infrastructure initiatives Other Information Travel Requirements - Quarterly job site visits (2-3 sites per quarter) to understand field needs and build relationships - Annual AWS re:Invent or similar conference for professional development - Occasional vendor meetings or partner facility tours - Estimate 15-20% travel, concentrated in certain months

• Implement Infrastructure as Code (IaC) principles using tools like Terraform, Ansible, and similar. • Utilize Kubernetes and other container orchestration platforms to automate deployment, scaling, and management of containers. • Manage multiple cloud infrastructures and networks to support software development teams needs. • Develop tools and automate processes to increase efficiency and reduce toil for developers. • Architect and manage multi-cloud deployment strategies for redundancy and disaster recovery. • Design and implement secure secrets management solutions. • Optimize cloud infrastructure, CI/CD processes, and security practices. • Collaborate with development, operations, and security teams to ensure alignment with business objectives.