• Build and maintain documented program plans for every assigned account, covering milestones, risks, dependencies, and clear ownership • Drive customer implementations from kickoff to production, working backwards from go-live to ensure nothing falls through the cracks • Translate customer requirements into actionable engineering deliverables in partnership with Product, Engineering, and FDEs • Manage parallel workstreams across multiple accounts without losing track of what is at risk • Partner with the AE as a peer, not a support function, proactively keeping them informed of account health, customer sentiment, and any signals that have commercial implications • Coordinate across engineering, product, support, and FDE to move customer programs forward without direct authority • Own incident and escalation management end-to-end: route clearly, communicate accurately to the customer, and close the loop • Be the single point of accountability for your accounts internally. If something is falling through the cracks, you catch it. • Own renewal outcomes for your portfolio. Renewals should never be a surprise. • Align with the AE on a shared account narrative. Customers should never experience a gap between what sales told them and what post-sales is executing against. • Surface expansion signals and route them to the AE with the context needed to act • Establish trusted advisor status with customer engineering leads, project managers, and executive sponsors • Conduct QBRs and executive business reviews that reflect real program status, not just a health score • Help refine the playbook. Ditto's enterprise engagement model is actively evolving and this role will contribute to it. • Contribute structured account intelligence back to product and engineering through the voice of your customers

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Compliance Product Strategy & Programs team at Coinbase is looking for a Technical Program Manager to drive our Compliance Data Integrity and Travel Rule programs. You will build the program management infrastructure for compliance data governance, establishing sources of truth, driving data quality monitoring, standing up data contracts between producer and consumer teams, and ensuring compliance data is trusted, audit-ready, and meets regulatory obligations. This is a data-intensive program management role that sits at the intersection of Engineering, Data, Product, and Compliance. A successful candidate will need to be an independent utility player who can create structure from ambiguity, proactively build cross-functional relationships, and drive execution across multiple engineering and data teams. What you’ll be doing (ie. job duties): - Lead large scale programs that are crypto-focused, technical, Compliance related, and cross functional in nature - Drive the Compliance Data Integrity program to build durable infrastructure for compliance data governance, including centralized data quality issue tracking with severity-based SLAs, data control standards for compliance control owners, and Source of Truth governance - Support the Travel Rule compliance program, coordinating regulatory requirements across jurisdictions and driving the integration of Travel Rule data into transaction monitoring, investigation, and screening systems - Team with internal and external stakeholders (Product, Engineering, Data Science, Legal, Compliance, Customer experience, Enterprise Technology, International Operations) - Set cross functional business objectives, align cross-functional teams, and execute from design and technical implementation - Be accountable for roadmap delivery including adoption and success criteria as defined in collaboration with your stakeholders - Plan, scope, resource, coordinate, communicate status, manage risks and track progress across multiple product workstreams - Create and support cross functional program deliverables including program plans, quarterly objectives and associated initiatives, BRDs, PRDs, TDDs, product launch approval, incident statusing etc. - Support the Compliance incident management process and ensure issues are properly documented, tracked and resolved according to our compliance policies - Monitor program status, identify issues / risks, succinctly communicate issues, and proactively collaborate to ensure timely resolution - Work closely with product and engineering teams throughout the product development lifecycle to resolve blockers, address questions, balance between functionality and user experience What we look for in you (ie. job requirements): - Must have 6+ years of experience working with consumer products as a technical program manager across domains including product, engineering, business operations or strategy - Demonstrated experience leading data-related programs — such as data governance, data quality, data architecture, data lineage, data migration, or reporting infrastructure programs - Experience balancing product and business priorities with operational requirements - Experience with product development life cycle and or product operations - Strong analytical and problem solving skills to quickly diagnose complex issues and address compliance exposures - Excellent communication and stakeholder management skills - Proven experience solving for tradeoffs between operational requirements and user experience - Ability to identify, resolve technical and functional risks/issues - Ability to adapt quickly to evolving program needs while effectively navigating Coinbase teams across Product, Engineering, Legal, Compliance and CX - Experience working in a global, large-scale, complex, and fast-paced environment - Bachelor’s degree in finance, computer science, engineering, economics or related field Nice to haves: - Familiarity with modern data stack tools: Snowflake, SQL, Looker, data catalogs (DataHub/Amundsen), data observability platforms, Linear, Jira - Experience with data contracts, data quality SLAs, or data governance frameworks (DMBOK, BCBS 239, or similar) - Experience in FinTech, financial services, or regulated industries where data integrity has regulatory/audit implications - Experience with compliance domains: KYC, BSA/AML, OFAC, transaction monitoring, sanctions screening - Background at data-centric or cloud companies (Snowflake, Databricks, Stripe, Robinhood, AWS, etc.) or top-tier consulting - MBA or advanced certifications in program management (PMP/PgMP) or data management (CDMP) Job ID: P74290 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, vision and 401(k)). Annual base salary range (excluding equity and bonus): $167,280—$196,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal OpportunityCoinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and ApplicantsDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. AI DisclosureFor select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Role Description We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to apply the latest technology and processes. Own your opportunity at GDIT and you’ll be a meaningful part of improving how agencies operate. Our work depends on a Deputy Program Manager joining our team to lead IT professionals supporting the Health Resources & Services Administration (HRSA). The Health Resources and Services Administration (HRSA) aims to improve health outcomes by enhancing access to quality services, developing a skilled health workforce, and implementing innovative programs that benefit geographically isolated, economically or medically vulnerable populations. HRSA focuses on increasing health equity and strengthening local health systems through initiatives such as community health centers, the Organ Procurement & Transplantation Network (OPTN), the Ryan White HIV/AIDS Program, and support for maternal and child health. At GDIT, we foster a people-centric environment. The Deputy Program Manager is responsible for the strategic planning and execution of all customer engagements. The Deputy Program Manager coordinates project-based tasks to ensure adherence to established schedules and requirement specifications. The deputy program manager must serve as the secondary liaison between the Government and the Contractor throughout the life of the contract. Key Responsibilities - Stakeholder Engagement: - Facilitate effective communication with the COR to align on expectations, approved processes, and feedback cycles. - Coordinate status update meetings with relevant stakeholders and internal teams according to the cadence specified in the transition plan. - Develop practical recommendations on data transfer, record maintenance, and process improvements that enhance interoperability with government-provided platforms. - Project Management: - Implement and oversee project management office (PMO) structures, portfolio management approaches, and best practice methodologies for technology projects. - Proactively identify risks, issues, and dependencies related to onboarding, training, and operational ramp-up tasks, creating risk mitigation strategies. - Robust Documentation: - Ensure documentation includes all required elements, such as detailed task lists, status updates, challenges, processes, future recommendations, and justification for outstanding tasks. - Maintain centralized documentation repositories to store and organize records, data sets, deliverables, and historical references. - Drive the creation, submission, and refinement of key deliverables: Transition Implementation Plan and Transition Completion Report. - Collaboration: - Work with the technical team to ensure the effective delivery of dashboard tools and support for OPOs (Organ Procurement Organizations) and transplant centers. - Develop practical recommendations on data transfer, record maintenance, and process improvements that enhance interoperability with government-provided platforms. - Task Coordination and Work Breakdown: - Support the development of a Work Breakdown Structure (WBS) that outlines all contract tasks, timelines, dependencies, and resources required for full operational performance. - Coordinate across teams to ensure accurate mapping, scheduling, and execution of transition-related deliverables within the designated timeframe. - Serve as the single task coordinator to ensure synchronization of efforts between patient safety and membership functions during ramp-up and stabilization periods. - Process Enablement and Execution: - Implement structured processes to enable rapid onboarding of staff and facilitate seamless access to required systems and records. - Establish robust procedures for managing multi-platform operations (e.g., OPTN SharePoint Board and Committee Collaboration platform and other government-provided OPTN software and tools). - Ensure all processes support operational continuity during the transition period, addressing immediate needs without disrupting safety and membership operations. - Provide post-transition performance evaluations, highlighting areas for additional stabilization or process improvement. - Performance Management and Reporting: - Monitor deadline compliance across all transition-related activities, ensuring deliverables are processed within the agreed-upon timeframes. - Measure and report the operational readiness of patient safety and membership functions during and after the transition. Qualifications - 8 years minimum in health consulting, project management, or healthcare management - Master’s degree (MBA, MHA, MSN, MPH, or equivalent relevant field) required - PMP certification is preferred - Strong analytical abilities (data-driven) - Excellent communication skills - Leadership capabilities - Strong attention to detail - Effective management skills - Skilled with Program Governance, Agile Methodology Frameworks and SDLC Planning & Execution - Ability to manage multiple projects simultaneously - Effective business development skills including proposal development and preparation - Detailed knowledge of relevant government regulations and standards - Experience working with PMO office supporting multiple clients - Must be able to obtain a Public Trust clearance Benefits - Growth: AI-powered career tool that identifies career steps and learning opportunities - Support: An internal mobility team focused on helping you achieve your career goals - Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off - Flexibility: Full-flex work week to own your priorities at work and at home - Community: Award-winning culture of innovation and a military-friendly workplace

Role Description You will shape the future of intelligent process automation at a global enterprise where AI meets real business impact. You will design and lead transformational solutions for Fortune 500 clients in financial services. You will bridge business strategy and technical execution, mentoring teams, advising executives, and architecting scalable, AI-enhanced process automation systems. - Architect end-to-end business process automation solutions using enterprise BPM/iBPPS platforms (Cora SeQuence, Appian, Pega, Bizagi, or Camunda), from discovery through deployment. - Lead technical design sessions, translating complex business requirements into scalable architectural blueprints and detailed specifications. - Integrate GenAI capabilities, including Azure OpenAI, OpenAI GPT, and Document Intelligence tools, directly into enterprise workflow solutions to unlock intelligent automation. - Guide and mentor cross-functional development teams through code reviews, quality standards, and full solution lifecycle delivery. - Advise C-suite and senior stakeholders on architecture strategy, trade-offs, cost constraints, and time-to-market priorities. - Identify and eliminate process inefficiencies through automation analysis, continuous improvement frameworks, and platform-native optimization. - Own technical documentation including architecture diagrams, design specs, integration guides, and knowledge transfer materials. Qualifications - You have 10+ years of progressive experience as a Solution Architect, Technical Architect, or equivalent senior enterprise IT role. - You have hands-on expertise with at least one leading BPM platform: Cora SeQuence, Appian, Pega, Bizagi, or Camunda, including workflow design, business rules engines, form management, and system integrations. - You have proficiency in C# / .NET, JavaScript, ASP.NET, and Microsoft SQL Server. - You have demonstrated Azure cloud architecture experience (IaaS, PaaS, SaaS patterns), including data governance, security, and large-scale integration. - You have strong integration experience with ERP/CRM systems such as SAP, Oracle, or Microsoft Dynamics CRM via APIs, Web Services, or WCF. - You have a Bachelor's degree in Computer Science, Information Technology, Software Engineering, or equivalent hands-on experience. Preferred Qualifications - You have experience integrating Generative AI (GenAI) models, such as Azure OpenAI, OpenAI GPT-4, or Google Gemini, into BPM workflows for intelligent summarization, content generation, or conversational AI. - You have hands-on work with Intelligent Document Processing (IDP) platforms: Azure AI Document Intelligence, AWS Textract, or Google Cloud Document AI. - You have familiarity with RPA, Process Mining, or Machine Learning (ML) to enhance process automation pipelines. - You have BPM platform certifications (Cora SeQuence Solution Architect, Appian, Pega) or Azure certifications (e.g., Azure Solutions Architect Expert). - You have prior consulting or client-facing delivery experience in Agile / Scrum environments.