• Lead strategies reduce fraud losses across the credit card lifecycle with a heavy emphasis on origination and the first 30 days, while balancing onboarding friction, operating expenses, and customer experience • Chair the cross-functional Card Fraud Business Area with team members from operations, product, engineering, decision science, analytics, risk management, compliance, and finance • Partner closely with Decision Science team to evaluate performance, develop new approaches, and lead efforts on the acquisition of high-performing data sources • Accountable for overall card fraud performance and financial targets

Role Description As a seller/doer, you will generate new business and grow existing client relationships; you’ll use your 8+ years of experience in qualitative pharmaceutical market research to hit the ground running. From brief to deliverable, as a Director-only company, you’ll manage it all, along with the support of other directors, to deliver projects. - Develop and maintain new and existing revenue-generating client relationships. - Generate repeat business by fostering strong client relationships and seeking referrals. - Take RFP through to (winning!) proposal. - Develop research materials. - Moderate interviews with patients, physicians, and KOLs. - View research nationally and internationally, ensuring high-quality moderation and insight irrespective of market. - Passionate about bringing a story to life and making it memorable; developing strong presentations that make an emotional connection with your audience. Qualifications - Proven ability to generate sales and repeat business with pharmaceutical market research clients. - 8+ years of designing and executing pharmaceutical market research within a market research agency. - Extensive experience with qualitative market research and moderating with physicians and patients. - Passionate about developing and maintaining strong client relationships. - Excellent communication skills. Benefits - Fully flexible working. - Generous vacation entitlement and flexible policies to support their team. - Supporting different charitable and community causes through mentorship, internships, and donations. - Feeling refreshed: They get that working isn’t everything so they actively encourage you to explore other passions and get more balance in your life. - Opportunity and encouragement to attend industry events and conferences. - Annual budget to put towards personal growth and development (e.g. courses, professional development books, etc.).

• Develop and execute the retail acquisition strategy for the Fanatics Credit Card. • Partner with Marketing and Product to test, launch, and scale new acquisition tactics, retail experiences, and program enhancements. • Own retail channel performance, including forecasting, P&L management, and ongoing optimization. • Define customer offers, promotions, and merchandising to maximize in-store conversion. • Build compelling business cases and proposals for internal stakeholders and external partners. • Lead relationships with store owners, merchants, and retail operators. • Represent the credit program at major events and retail activations. • Lead and develop the retail credit team.

Role Description Join our high-impact team as a Director of Deal Desk, where you'll drive the end-to-end deal lifecycle, optimize deal structures, and ensure pricing accuracy and contract compliance for our global sales organization. Acting as a strategic partner, you’ll collaborate with Sales, Finance, Legal, and Product teams to maximize profitability while aligning deals with corporate policies and financial objectives. The ideal candidate brings strong analytical skills and a proven ability to foster cross-functional collaboration. - Functional Leadership: Manage and oversee all aspects of the Deal Desk, including process definition, deal structuring, pricing approvals, discounting, and contract management. - Process Improvement: Continuously define, refine and optimize Deal Desk processes, workflows, and tools to improve sales cycle time and reduce friction in the deal-making process. - Compliance Management: Verify that contracts meet all legal requirements, adhere to internal policies, and obtain necessary financial approvals. - Cross-Functional Collaboration: Partner with Sales, Legal, Finance, and Product teams to streamline deal processing and resolve any contractual or pricing issues. - Strategic Guidance: Advise on optimal deal structures to drive revenue growth, balancing customer needs with corporate policies. - Data Analysis & Reporting: Track key deal metrics, providing insights and recommendations to enhance sales efficiency and profitability. - Deal Review & Approval: Oversee complex deal structures, pricing, and discount requests, ensuring alignment with company strategy and profitability goals. - Pricing Strategy Support: Contribute to the evolution of pricing models and deal desk processes, ensuring scalability and best-in-class practices. - Tool Maintenance & Improvement: Manage and enhance CRM and deal management tools to support accurate, efficient, and transparent deal operations. Qualifications - 7+ years of experience in sales operations, revenue operations, or a similar role, with at least 3 years of experience leading a Deal Desk or similar function. - Proven experience working in a market intelligence, SaaS, or data-driven environment, with a deep understanding of subscription-based pricing models, complex deals, and custom pricing. - Strong knowledge of CRM systems (e.g., Salesforce), CPQ tools, contract management software, and reporting/analytics tools. - Exceptional Excel and financial modeling abilities to uncover deeper insights. - Proven ability to collaborate across functions, build consensus, and effectively influence stakeholders. - Adept at managing competing priorities, meeting deadlines, and pivoting quickly in dynamic situations. Benefits - 15 vacation days (prorated based on start date). - 12 company-paid holidays. - 6 paid sick days (prorated based on start date; may vary by state). - Medical, dental, and vision coverage. - 2 floating holidays (prorated based on start date). - 1 volunteer day. - 401(k) company match (IDC matches 3% on the first 6% of employee contributions). - Company-paid short-term disability. - Company-paid life insurance. - Company-paid parental leave. Compensation Transparency At IDC, we are committed to fair and equitable pay practices. Employees are compensated equitably for their work, aligned with their skills and experience. Salary and incentive structures are determined through a rigorous process that considers experience, education, certifications, role-specific requirements, internal equity, and verified U.S. market data from an independent third-party partner. The expected total annual compensation, depending on location and experience, is between $200,000 - $230,000, inclusive of base salary and variable compensation. Equal Opportunity Employer IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.