International Data Group

Role Description We are seeking a highly motivated and results-driven New Business Account Executive to drive net-new logo acquisition within our Growth Technology Vendor segment. This is a true hunter role, focused exclusively on acquiring new clients across IDC’s full portfolio of products and capabilities. The ideal candidate is a proactive self-starter who thrives in a competitive environment, takes ownership of their territory, and uses smart, creative prospecting strategies to break into emerging and high-growth technology vendors. - Own and execute a net-new logo strategy within a defined territory of technology vendors under $1B in revenue - Prospect, engage, and close new business opportunities across IDC’s product suite - Develop and manage a strategic target list of high-growth technology companies - Drive full sales cycle execution from outreach through close - Maintain accurate forecasting and pipeline management in Salesforce - Collaborate cross-functionally to ensure strong client onboarding and long-term success - Travel up to 10% as needed for client meetings and industry events Qualifications - 3+ years of B2B sales experience, ideally in a new business or hunting role - Demonstrated success closing net-new logos - Strong prospecting and outbound sales capabilities - Experience using Salesforce with disciplined pipeline and forecasting management - Ability to operate independently while contributing to a collaborative sales culture Benefits - 15 vacation days (prorated based on start date) - 12 company-paid holidays - 6 paid sick days (prorated based on start date; may vary by state) - Medical, dental, and vision coverage - 2 floating holidays (prorated based on start date) - 1 volunteer day - 401(k) company match (IDC matches 3% on the first 6% of employee contributions) - Company-paid short-term disability - Company-paid life insurance - Company-paid parental leave

Role Description IDC is building the next generation of AI-powered intelligence platforms that transform how technology decisions get made. We are looking for a Senior AI/Agent Engineer to serve as the player-coach dev lead for the new Memory / Living Intel Pod. - Lead a cross-functional pod of 4-8 engineers spanning AI/LLM and backend infrastructure disciplines. - Set the technical direction for the pod's memory and proactive intelligence systems. - Build memory capabilities that give the platform persistent, cross-session understanding of each user. - Design proactive intelligence systems that monitor artifacts for changes, summarize what matters, and route alerts to the right channel. - Integrate with the AI agent pipeline and channel adapters built by adjacent teams. - Define interfaces and contracts with adjacent teams. - Write production code. This role involves coding more than 50% of the time. Qualifications - 7+ years of professional Python development experience. - Proven experience building LLM-powered systems in production environments. - Player-coach track record leading teams of 4-8 engineers while remaining a significant code contributor. - Experience leading across disciplines, bridging AI/LLM engineering and infrastructure engineering. - Strong background in asynchronous system design: background jobs, event-driven patterns, scheduled processing. - Quality-minded approach to system design and code. - Comfort with ambiguity and building from scratch. Requirements - Experience building systems that maintain or evolve user context and state over time. - Familiarity with semantic search, embeddings, and vector databases (e.g., Snowflake Cortex, Pinecone, Weaviate). - Background in event-driven architectures, job scheduling, and change detection patterns. - Experience with LLM observability tools (e.g., Langfuse, LangSmith, Weights & Biases). - Track record of standing up new teams from zero. Benefits - 15 vacation days per year (increases with tenure; carryover allowed). - 10 paid sick days per year. - 1 week paid new parenting leave. - Flexible work options (remote, part-time, flexible hours). - Health, dental, vision, and paramedical coverage for you and your family. - $1,600 annual healthcare spending account. - Employee Assistance Program for counseling and support. - Best Doctors medical second opinions. - Life, AD&D, and long-term disability insurance. - Retirement savings plan with company match (up to 4% of salary). - $75/month technology allowance for home office or phone expenses. - Company-paid cell phone plan.

Role Description IDC is building the next generation of AI-powered intelligence platforms that transform how technology decisions get made. We are looking for a Senior AI Quality/Evaluation Engineer to establish the evaluation function for the platform's AI systems. This is a solo function initially. You will design and build the evaluation infrastructure that ensures the platform produces accurate, well-sourced, high-quality responses. You will be the first hire in this function and must be able to operate independently, defining your own roadmap and building from scratch. The platform's credibility depends on the quality of its AI-generated intelligence. You will build the automated test suites, regression detection systems, and evaluation frameworks that catch quality issues before they reach users. You will work closely with the product team to translate quality criteria into measurable, automatable test scenarios, and with the AI engineering team to ensure that every pipeline change is evaluated against rigorous standards. What You’ll Do - Design and build the evaluation infrastructure that ensures the platform's AI systems produce accurate, well-sourced, high-quality responses. - Build automated test suites that validate answer quality across agent pipeline changes. - Develop regression detection systems that catch quality degradation before it reaches users. - Create evaluation frameworks that measure response accuracy, citation correctness, and source quality. - Work closely with the product team to translate quality criteria into measurable, automatable test scenarios. - Build cost and latency monitoring that tracks the operational efficiency of AI pipeline execution. - Define evaluation standards and practices that scale as the platform and team grow. Qualifications - 6+ years of software engineering experience, with significant work in testing infrastructure, ML evaluation, or quality systems. - Experience building evaluation or testing frameworks for LLM-based or ML-based systems. - Understanding of how to measure response quality for generative AI: accuracy, groundedness, citation correctness, relevance. - Proficiency in Python. - Ability to operate independently and define your own roadmap. - Experience working at the intersection of engineering and product, translating qualitative quality criteria into quantitative measurements. - Experience with LLM evaluation frameworks (e.g., RAGAS, DeepEval, or custom). - Familiarity with LLM observability tools (e.g., Langfuse, LangSmith, Weights & Biases). - Background in statistical methods for quality measurement (significance testing, distribution analysis). - Experience building A/B testing or experimentation infrastructure. - Background in search relevance evaluation or information retrieval metrics. Benefits - 15 vacation days per year (increases with tenure; carryover allowed). - 10 paid sick days per year. - 1 week paid new parenting leave. - Flexible work options (remote, part-time, flexible hours). - Health, dental, vision, and paramedical coverage for you and your family. - $1,600 annual healthcare spending account. - Employee Assistance Program for counseling and support. - Best Doctors medical second opinions. - Life, AD&D, and long-term disability insurance. - Retirement savings plan with company match (up to 4% of salary). - $75/month technology allowance for home office or phone expenses. - Company-paid cell phone plan.

Role Description International Data Corporation (IDC) is seeking a Governance Operations Lead to build, launch, and run the governance infrastructure for our Research & Data organization. This role is responsible for developing, implementing, and monitoring IDC’s research governance framework — promoting best practice in how IDC produces and governs its market intelligence. You will work closely with the VP of Business Operations – Process, Governance and Programs to help design it, stand up the governance bodies that run it, and drive the organizational change required to make it stick. The ideal candidate has a strong background in developing and implementing governance frameworks from scratch, facilitating and chairing governance committees, and influencing senior stakeholders without relying on positional authority. This position reports to the VP of Business Operations – Process, Governance and Programs. It’s a fully remote role ideally based in Eastern or Central time zone. Qualifications - 5+ years of relevant experience in governance, program management, policy development, or an adjacent function — required - Demonstrated experience developing and implementing governance frameworks from the ground up — not administering an existing one — required - Governance committee facilitation experience — you have chaired them, not just attended them: set the agenda, managed the room, driven decisions to closure — required - A builder’s orientation: you are energized by creating infrastructure that does not yet exist, comfortable with ambiguity, and effective at making progress without a fully defined playbook - Prior consulting experience or a consulting disposition preferred — structured thinking, frameworks-based communication, comfort presenting to and pushing back on senior leaders - Relevant technology market intelligence, research, or knowledge-production industry experience preferred - Strong stakeholder management and the ability to influence without authority, support cross-functional decision-making, and manage relationships with senior governance bodies - Strong analytical and problem-solving skills; ability to quantify governance impact and report in terms business leaders care about - Excellent written and verbal communication skills; concise, structured, and credible at the executive level - Relevant professional qualification in program management, governance, or risk management (e.g., PMP) is a plus Requirements - Design and maintain governance policies, standards, and procedures for IDC’s Research & Data organization - Build the governance maturity model and roadmap: current state, target state, and the path between them - Implement and monitor the effectiveness of the governance framework, with metrics that demonstrate impact - Provide guidance and training on governance matters to staff and leaders across the organization - Collaborate with stakeholders to ensure compliance with relevant Research and Data business rules, design and delivery standards - Identify and assess governance-related risks across the research lifecycle - Develop and implement risk mitigation strategies; translate governance principles into practical processes the organization will follow - Support the launch, chair, and run IDC’s research governance committees — set agendas, manage stakeholder dynamics, drive contested decisions to closure, and track implementation - Prepare committee materials including decision briefs, dashboards, and risk summaries for senior leadership - Coordinate governance review cycles, charters, and documentation repositories - Drive and monitor the implementation of committee decisions across responsible teams - Engage with senior stakeholders on governance matters; build credibility through rigor and relationship, not through title or escalation - Promote transparency and accountability across research design, delivery, and quality standards - Manage relationships with governance bodies and cross-functional partners - Influence decision-making across the organization without relying on positional authority Benefits - 15 vacation days (prorated based on start date) - 12 company-paid holidays - 6 paid sick days (prorated based on start date; may vary by state) - Medical, dental, and vision coverage - 2 floating holidays (prorated based on start date) - 1 volunteer day - 401(k) company match (IDC matches 3% on the first 6% of employee contributions) - Company-paid short-term disability - Company-paid parental leave Compensation Transparency At IDC, we are committed to fair and equitable pay practices. Employees are compensated equitably for their work, aligned with their skills and experience. Salary and incentive structures are determined through a rigorous process that considers experience, education, certifications, role-specific requirements, internal equity, and verified U.S. market data from an independent third-party partner. The expected total annual compensation, depending on location and experience, is between $95,000 – $125,000, inclusive of base salary and variable compensation. Equal Opportunity Employer IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description IDC is seeking a Senior Customer Success Manager to join our team. In this role, you will manage a few of our premier clients in close partnership with a Sales Account Director. As the primary point of contact post-sale, you will lead client engagement, ensuring a seamless experience and measurable value from IDC’s services. You will also serve as the bridge between the client and IDC's internal teams, feeding critical insights back to Sales and Analysts to deepen engagement and identify opportunities for growth and expansion. What You’ll Do - Client Relationship Management: Build and sustain trusted, long-term partnerships with clients by serving as a strategic advisor. Navigate complex organizations to expand IDC’s reach, engage senior stakeholders, and ensure expectations are consistently met in collaboration with digital support, onboarding teams, and through the entire client lifecycle. - Onboarding and Training: Guide new clients through a structured onboarding journey in partnership with IDC’s onboarding team, ensuring they are fully enabled, effectively trained, and aligned to clear success outcomes from the start. - Customer Advocacy: Represent the customer’s perspective internally by capturing feedback and collaborating with product, research, and services teams to shape enhancements that strengthen client value. - Proactive Support: Monitor client engagement and usage trends to anticipate challenges, address risks before they escalate, and align IDC resources to client priorities in ways that unlock measurable value. - Renewals and Expansion: Partner with Sales Account Directors on renewal cycles, supporting with success planning, documented client maps, and ROI demonstration. Ensure key contacts and stakeholders are identified, engaged, and aligned to IDC’s value, while collaborating with Sales to uncover and shape expansion opportunities. Qualifications - Minimum of 5 years of experience in customer success, account management, or a related field, preferably in the IT industry - Bachelor’s Degree is preferred or equivalent experience - Customer Understanding: Ability to understand key customer personas and needs from IT Suppliers. Having worked with large enterprise clients in the past required. - Communication: Excellent verbal and written communication skills, with the ability to build rapport and trust with clients and internal stakeholders - Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing client needs. Always putting the client first. - Team Player: Ability to work collaboratively with cross-functional teams, including sales, product development, and support - Knowledge of Salesforce and Microsoft 365 - Knowledge of tools like Gainsight or ChurnZero is preferred - Must be able to travel within U.S. to visit key customers (20% travel) Benefits - 15 vacation days (prorated based on start date) - 12 company-paid holidays - 6 paid sick days (prorated based on start date; may vary by state) - Medical, dental, and vision coverage - 2 floating holidays (prorated based on start date) - 1 volunteer day - 401(k) company match (IDC matches 3% on the first 6% of employee contributions) - Company-paid short-term disability - Company-paid life insurance - Company-paid parental leave Compensation Transparency At IDC, we are committed to fair and equitable pay practices. Employees are compensated equitably for their work, aligned with their skills and experience. Salary and incentive structures are determined through a rigorous process that considers experience, education, certifications, role-specific requirements, internal equity, and verified U.S. market data from an independent third-party partner. The expected total annual compensation, depending on location and experience, is between $100,000 – $105,000, inclusive of base salary and variable compensation. Equal Opportunity Employer IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description IDC is building the next generation of AI-powered intelligence platforms that transform how technology decisions get made. We are looking for a Technical Product Lead to own the product vision and strategy for the persistent memory and proactive Intelligence. - Define what the platform remembers, how it surfaces that knowledge, and when it reaches out proactively. - Set memory scope policy (what gets remembered and what doesn't). - Define the boundary between useful personalization and PII risk. - Establish materiality thresholds for change detection. - Design the opt-in/opt-out model for proactive alerts. - Work alongside a dev lead and a cross-functional team of 4-8 engineers. - Own the backlog, author requirements, define quality criteria, and make scope and prioritization decisions daily. What You’ll Do - Own the product vision, roadmap, and backlog for the persistent memory and proactive intelligence. - Define memory scope policy: what the platform remembers, what it doesn't, and the boundary between personalization and PII. - Define the product model for proactive intelligence: materiality thresholds, briefing content scope, delivery channel preferences, and opt-in/opt-out design. - Author detailed requirements and acceptance criteria for memory tiers and living intelligence features. - Make daily prioritization and scope decisions with the engineering team. - Define quality criteria for memory accuracy, retrieval relevance, and briefing usefulness. - Collaborate with the Channel & Integration Pod to ensure seamless memory and proactive delivery. - Work with legal and compliance stakeholders on data governance, retention policy, and user control requirements. - Represent the pod's roadmap and progress to leadership. Qualifications - 6+ years of product management experience, with significant time spent on AI/ML-powered products, data platforms, or personalization systems. - Experience defining product strategy for systems that manage user data, preferences, or behavioral context. - Track record of working as an embedded product lead within an engineering team. - Ability to translate ambiguous product goals into concrete requirements, acceptance criteria, and quality metrics. - Strong technical literacy to engage with engineers on system design, data models, and architecture tradeoffs. - Experience working across multiple teams or pods, defining interfaces and dependencies between workstreams. - Clear, structured communication with both engineering teams and executive stakeholders. - Proven ability to make well-reasoned, defensible decisions that balance trade-offs across scope, feasibility, and impact. - Passion for using AI tools to sharpen product thinking. Preferred Qualifications - Experience with AI personalization, recommendation systems, or memory/context systems. - Background in event-driven or proactive product experiences. - Familiarity with LLM-based systems and the unique product challenges they present. - Experience navigating data privacy and governance frameworks. - Background in enterprise B2B product management. Benefits - 15 vacation days (prorated based on start date). - 12 company-paid holidays. - 6 paid sick days (prorated based on start date; may vary by state). - Medical, dental, and vision coverage. - 2 floating holidays (prorated based on start date). - 1 volunteer day. - 401(k) company match (IDC matches 3% on the first 6% of employee contributions). - Company-paid short-term disability. - Company-paid life insurance. - Company-paid parental leave. Compensation Transparency The expected total annual compensation, depending on location and experience, is between $215,000-$300,000, inclusive of base salary and variable compensation. Equal Opportunity Employer IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're looking for a driven and autonomous Talent Acquisition Partner (contractor) to join our dynamic international recruiting team. In this pivotal role, you'll manage the full recruitment lifecycle across the U.S. & Canada. - Manage the end-to-end recruitment process while creating a positive stakeholder experience (i.e., candidates, hiring teams, HRBPs). - Provide counsel and guidance to hiring teams regarding market trends including compensation, skills/competencies, target companies, etc. - Build talent pipelines for niche and hard to fill roles. - Serve as the primary point of contact for candidates throughout the recruitment process, providing timely updates and feedback. - Foster a collaborative recruiting team environment and strong service-oriented culture that drives timely delivery of new diverse talent to the organization. Qualifications - Minimum of 5 years of proven experience in managing the full recruitment lifecycle. - Strong communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. - Autonomous mindset with the ability to manage international time zones and diverse cultural nuances effectively. - Talent advisor mentality with the ability to appropriately influence hiring managers. - Proven skills in sourcing and attracting top talent as well as the demonstrated ability to leverage data to influence strategy. - Strong experience sourcing on LinkedIn and LinkedIn Recruiter. - Experience dealing with ambiguity, ability to be self-directed and work on a virtual team is required. Benefits At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. Our insights inform strategy, investment, and innovation across industries and regions. - Recognized by IIAR as Analyst Firm of the Year for five consecutive years. - More than 1,000 analysts worldwide with a truly global perspective. - Culture that supports growth, collaboration, and long-term career development. - Meaningful work with a globally respected brand. Compensation Transparency At IDC, we are committed to fair and equitable pay practices. The expected total annual compensation, depending on location and experience, is between $65,000-95,000. Equal Opportunity Employer IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a highly motivated and results-driven New Business Account Executive to drive net-new logo acquisition within our Growth Technology Vendor segment. This is a true hunter role, focused exclusively on acquiring new clients across IDC’s full portfolio of products and capabilities. - Own and execute a net-new logo strategy within a defined territory of technology vendors under $1B in revenue - Prospect, engage, and close new business opportunities across IDC’s product suite - Develop and manage a strategic target list of high-growth technology companies - Drive full sales cycle execution from outreach through close - Maintain accurate forecasting and pipeline management in Salesforce - Collaborate cross-functionally to ensure strong client onboarding and long-term success - Travel up to 10% as needed for client meetings and industry events Qualifications - Bachelor’s degree or equivalent industry experience - 3+ years of B2B sales experience, ideally in a new business or hunting role - Demonstrated success closing net-new logos - Strong prospecting and outbound sales capabilities - Experience using Salesforce with disciplined pipeline and forecasting management - Ability to operate independently while contributing to a collaborative sales culture Benefits - 15 vacation days (prorated based on start date) - 12 company-paid holidays - 6 paid sick days (prorated based on start date; may vary by state) - Medical, dental, and vision coverage - 2 floating holidays (prorated based on start date) - 1 volunteer day - 401(k) company match (IDC matches 3% on the first 6% of employee contributions) - Company-paid short-term disability - Company-paid parental leave Compensation Transparency At IDC, we are committed to fair and equitable pay practices. Employees are compensated equitably for their work, aligned with their skills and experience. Salary and incentive structures are determined through a rigorous process that considers experience, education, certifications, role-specific requirements, internal equity, and verified U.S. market data from an independent third-party partner. The expected total annual compensation, depending on location and experience, is between $110,000 - $150,000, inclusive of base salary and variable compensation. Equal Opportunity Employer IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.

International Data Corporation (IDC) is seeking a dynamic and experienced Business Governance Lead to support our Research & Data organization by developing, implementing and monitoring an organization's governance framework, ensuring compliance with relevant Research and Data business rules, design and delivery standards, and promoting best practice in corporate governance. This position reports to the VP of Transformation and will be a remote role with a preferred location in the Eastern time zone. Governance framework development and implementation: Developing and maintaining governance policies, standards and procedures Implementing and monitoring the effectiveness of the governance framework Providing guidance and training on governance matters to staff and leaders Developing and maintaining governance policies, standards and procedures Implementing and monitoring the effectiveness of the governance framework Providing guidance and training on governance matters to staff and leaders Compliance and risk management: Ensuring compliance with relevant Research and Data business rules, design and delivery standards Identifying and assessing governance-related risks Developing and implementing risk mitigation strategies Ensuring compliance with relevant Research and Data business rules, design and delivery standards Identifying and assessing governance-related risks Developing and implementing risk mitigation strategies Governance committee support: Providing support to the various committees Assisting in the preparation of committee meetings and deliverables Facilitating governance committee meetings Driving and monitoring the implementation of committee decisions Providing support to the various committees Assisting in the preparation of committee meetings and deliverables Facilitating governance committee meetings Driving and monitoring the implementation of committee decisions Stakeholder engagement: Engaging with stakeholders on governance matters Promoting transparency and accountability Managing relationships with governance bodies and stakeholders Engaging with stakeholders on governance matters Promoting transparency and accountability Managing relationships with governance bodies and stakeholders

Role Description Join our high-impact team as a Director of Deal Desk, where you'll drive the end-to-end deal lifecycle, optimize deal structures, and ensure pricing accuracy and contract compliance for our global sales organization. Acting as a strategic partner, you’ll collaborate with Sales, Finance, Legal, and Product teams to maximize profitability while aligning deals with corporate policies and financial objectives. The ideal candidate brings strong analytical skills and a proven ability to foster cross-functional collaboration. - Functional Leadership: Manage and oversee all aspects of the Deal Desk, including process definition, deal structuring, pricing approvals, discounting, and contract management. - Process Improvement: Continuously define, refine and optimize Deal Desk processes, workflows, and tools to improve sales cycle time and reduce friction in the deal-making process. - Compliance Management: Verify that contracts meet all legal requirements, adhere to internal policies, and obtain necessary financial approvals. - Cross-Functional Collaboration: Partner with Sales, Legal, Finance, and Product teams to streamline deal processing and resolve any contractual or pricing issues. - Strategic Guidance: Advise on optimal deal structures to drive revenue growth, balancing customer needs with corporate policies. - Data Analysis & Reporting: Track key deal metrics, providing insights and recommendations to enhance sales efficiency and profitability. - Deal Review & Approval: Oversee complex deal structures, pricing, and discount requests, ensuring alignment with company strategy and profitability goals. - Pricing Strategy Support: Contribute to the evolution of pricing models and deal desk processes, ensuring scalability and best-in-class practices. - Tool Maintenance & Improvement: Manage and enhance CRM and deal management tools to support accurate, efficient, and transparent deal operations. Qualifications - 7+ years of experience in sales operations, revenue operations, or a similar role, with at least 3 years of experience leading a Deal Desk or similar function. - Proven experience working in a market intelligence, SaaS, or data-driven environment, with a deep understanding of subscription-based pricing models, complex deals, and custom pricing. - Strong knowledge of CRM systems (e.g., Salesforce), CPQ tools, contract management software, and reporting/analytics tools. - Exceptional Excel and financial modeling abilities to uncover deeper insights. - Proven ability to collaborate across functions, build consensus, and effectively influence stakeholders. - Adept at managing competing priorities, meeting deadlines, and pivoting quickly in dynamic situations. Benefits - 15 vacation days (prorated based on start date). - 12 company-paid holidays. - 6 paid sick days (prorated based on start date; may vary by state). - Medical, dental, and vision coverage. - 2 floating holidays (prorated based on start date). - 1 volunteer day. - 401(k) company match (IDC matches 3% on the first 6% of employee contributions). - Company-paid short-term disability. - Company-paid life insurance. - Company-paid parental leave. Compensation Transparency At IDC, we are committed to fair and equitable pay practices. Employees are compensated equitably for their work, aligned with their skills and experience. Salary and incentive structures are determined through a rigorous process that considers experience, education, certifications, role-specific requirements, internal equity, and verified U.S. market data from an independent third-party partner. The expected total annual compensation, depending on location and experience, is between $200,000 - $230,000, inclusive of base salary and variable compensation. Equal Opportunity Employer IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.