International Data Group
Remote Jobs
At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.
15 Jobs
Senior Research Analyst
International Data GroupAt IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.
Role Description This position is under the China AI & Data Management Domain, specifically focusing on China data management and analytics, AI, and Open Source technologies. This position also requires creating robust and market-leading research content and delivering consulting projects. What You’ll Do - Independent Research: Collect first-hand data and product strategy information on data analytics, data agents, and open source model vendors in the market, and investigate the latest progress and differentiated features of leading products. - Business Analysis: Analyze and assess the development trends of data management and data analytic tools, open source models. Create in-depth analysis on market trends, competitor analysis, product assessments, and market forecasts. - Report Writing: Create market research, data analysis, market trend forecasting, and product evaluation reports. - Consulting Services: Provide clients with technical, product, and market consulting services related to data management and analytic market. Qualifications - Master's degree or above, preferably in software engineering, computer science, mathematics, or related fields. - Strong English proficiency, enabling independent research on cutting-edge technologies, mainstream products, and commercialization progress of the global data and AI market. - Over 3 years of work experience in the IT field, preferably in data analytics, software development, Cloud, or AI domains. - Fundamental knowledge in software/Cloud development. - Deep understanding of Cloud architecture; knowledge of Open Source would be a huge plus. - Demonstrate independent research capabilities, deep analytical thinking, rigorous logic, and the ability to independently write reports and deliver consulting projects. - Must be able to communicate clearly in Mandarin and English in a business environment; public speaking experience would be a plus. - Must be able to create written content in Chinese and English. Benefits - Equal Opportunity Employer: IDC is committed to providing equal employment opportunities for all qualified persons. - Employment eligibility verification required. We participate in E-Verify. Company Description At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.
Research Agenda Coordinator
International Data GroupAt IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.
Role Description IDC is seeking a Research Agenda Coordinator for IDC's business operations team. This position at IDC might be the perfect fit for you. We're building a team of data and research coordinators as a part of an exciting new role at IDC. We are seeking candidates with experience to collect, analyze, and interpret data on our published research to advise research agendas and in turn manage the execution and delivery of the plan. This position will be central to developing insights to help market researchers confidently build a research agenda plan that entices readers to become IDC clients. Responsibilities - Data discovery, identification and data collection around market research - Standardization - research and recommend standardization practices to creating and delivering compelling research - Project planning and organization to inform and advise the analyst's research agenda - Data analysis including quality checks, extracting key findings, suggested quality remediation - Agile collaboration with technology analysts and business operations teams (information exchange, decision making) Qualifications - 5+ years' experience as a Data Analyst, Market Analyst, Business Analyst or Data Scientist - Strong understanding of market research and report publication - Advanced Excel (e.g. pivot, flat file, vlookup, offset, match) - Advanced Power Point creation skills - Communication skills - Explaining issues, findings effectively - Analytical skills - i.e. find and classify the important bits of data - Attention to detail - Eager to find issues - Coachability and willingness to learn new systems and skills - Open feedback mindset (question and candor) - Creative data problem-solving including ability to create synthetic data with low levels of data input - Ability to gain trust, negotiate and work with technical teams and business stakeholders - Project management or program management skills Requirements - Experience with LLM Chat interface search and Web data analysis (e.g. Perplexity, ChatGPT Deep Research) - Previous experience in companies providing market research agendas - Workflow management and project tools (Monday.com) Benefits At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand. Company Description IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.
Market Researcher
International Data GroupAt IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.
Role Description IDC, a global leader in technology market intelligence, is seeking a market researcher to join our team. This role requires a mix of analytical abilities, attention to detail, proficiency in research methodologies, alongside excellent communication skills to convey complex information effectively. The market researcher will play a crucial role in interpreting data, staying abreast of IT market trends and events, supporting their team with in-depth research, and working collaboratively to meet research objectives. The market researcher will focus on utilizing the latest market research methodologies and tools to uncover relevant data from internal and external data sources and synthesizing it into market research content assets. What You’ll Do - Support IDC’s market research agenda by conducting in-depth primary and secondary research into IT markets and their impact on industries. - Track, monitor, and identify IT industry developments to identify and report on market shifts, patterns, and anomalies. - Collaborate with internal subject matter expert analysts to achieve research goals and produce deliverables efficiently. - Participate in ongoing professional development and contribute to team knowledge sharing. - Synthesize raw data into information and meaningful insights and deliver tailored content components and assets that address key business requirements. - Contribute to the creation of written research studies and presentations summarizing findings for internal and external stakeholders. Qualifications - Bachelor’s degree required; (business, economics, management information systems, technology marketing, product management or related field). - 2-3 years of experience in market research, consulting, or analysis, ideally in the information technology sector. - Previous experience in roles such as market intelligence or competitive intelligence is preferred. - Outstanding written and strong verbal communication skills. - Proven ability to manage multiple assignments and meet tight deadlines. - Strong interpersonal skills and the ability to collaborate with and across teams globally. - Experience with office productivity tools such as Microsoft Word, Excel, and PowerPoint. - Some experience with any AI tools such as MS CoPilot, Google Gemini, Perplexity, ChatGPT, or other similar tools. - A strong interest in the IT market, including, but not limited in topics such as AI and data management, security, enterprise applications, enterprise infrastructure, devices, networking, telecommunications, application development, and services. - Understanding and interest in the application of information technology to industry use cases. - Flexibility to work both independently as well as collaboratively in a fast-paced, global environment. - Professional fluency in English. Preferred Attributes - Experience working with or for technology vendors, IT distributors, or in a market research/consulting firm. - Experience working in or analyzing emerging markets within the technology sector. - Knowledge of business models, go-to-market strategies, and technology adoption patterns in enterprise IT. - Intellectual curiosity, willingness to learn new market research methods and tools, analytical mindset, and a collaborative, supportive approach to teamwork. Why This Role Stands Out At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand. Equal Opportunity Employer IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.
New Business Account Executive
International Data GroupAt IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.
Role Description We are seeking a highly motivated and results-driven New Business Account Executive to drive net-new logo acquisition within our Growth Technology Vendor segment. This is a true hunter role, focused exclusively on acquiring new clients across IDC’s full portfolio of products and capabilities. The ideal candidate is a proactive self-starter who thrives in a competitive environment, takes ownership of their territory, and uses smart, creative prospecting strategies to break into emerging and high-growth technology vendors. - Own and execute a net-new logo strategy within a defined territory of technology vendors under $1B in revenue - Prospect, engage, and close new business opportunities across IDC’s product suite - Develop and manage a strategic target list of high-growth technology companies - Drive full sales cycle execution from outreach through close - Maintain accurate forecasting and pipeline management in Salesforce - Collaborate cross-functionally to ensure strong client onboarding and long-term success - Travel up to 10% as needed for client meetings and industry events Qualifications - 3+ years of B2B sales experience, ideally in a new business or hunting role - Demonstrated success closing net-new logos - Strong prospecting and outbound sales capabilities - Experience using Salesforce with disciplined pipeline and forecasting management - Ability to operate independently while contributing to a collaborative sales culture Benefits - 15 vacation days (prorated based on start date) - 12 company-paid holidays - 6 paid sick days (prorated based on start date; may vary by state) - Medical, dental, and vision coverage - 2 floating holidays (prorated based on start date) - 1 volunteer day - 401(k) company match (IDC matches 3% on the first 6% of employee contributions) - Company-paid short-term disability - Company-paid life insurance - Company-paid parental leave
Senior AI Engineer
International Data GroupAt IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.
Role Description IDC is building the next generation of AI-powered intelligence platforms that transform how technology decisions get made. We are looking for a Senior AI/Agent Engineer to serve as the player-coach dev lead for the new Memory / Living Intel Pod. - Lead a cross-functional pod of 4-8 engineers spanning AI/LLM and backend infrastructure disciplines. - Set the technical direction for the pod's memory and proactive intelligence systems. - Build memory capabilities that give the platform persistent, cross-session understanding of each user. - Design proactive intelligence systems that monitor artifacts for changes, summarize what matters, and route alerts to the right channel. - Integrate with the AI agent pipeline and channel adapters built by adjacent teams. - Define interfaces and contracts with adjacent teams. - Write production code. This role involves coding more than 50% of the time. Qualifications - 7+ years of professional Python development experience. - Proven experience building LLM-powered systems in production environments. - Player-coach track record leading teams of 4-8 engineers while remaining a significant code contributor. - Experience leading across disciplines, bridging AI/LLM engineering and infrastructure engineering. - Strong background in asynchronous system design: background jobs, event-driven patterns, scheduled processing. - Quality-minded approach to system design and code. - Comfort with ambiguity and building from scratch. Requirements - Experience building systems that maintain or evolve user context and state over time. - Familiarity with semantic search, embeddings, and vector databases (e.g., Snowflake Cortex, Pinecone, Weaviate). - Background in event-driven architectures, job scheduling, and change detection patterns. - Experience with LLM observability tools (e.g., Langfuse, LangSmith, Weights & Biases). - Track record of standing up new teams from zero. Benefits - 15 vacation days per year (increases with tenure; carryover allowed). - 10 paid sick days per year. - 1 week paid new parenting leave. - Flexible work options (remote, part-time, flexible hours). - Health, dental, vision, and paramedical coverage for you and your family. - $1,600 annual healthcare spending account. - Employee Assistance Program for counseling and support. - Best Doctors medical second opinions. - Life, AD&D, and long-term disability insurance. - Retirement savings plan with company match (up to 4% of salary). - $75/month technology allowance for home office or phone expenses. - Company-paid cell phone plan.
Senior AI Quality/Evaluation Engineer
International Data GroupAt IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.
Role Description IDC is building the next generation of AI-powered intelligence platforms that transform how technology decisions get made. We are looking for a Senior AI Quality/Evaluation Engineer to establish the evaluation function for the platform's AI systems. This is a solo function initially. You will design and build the evaluation infrastructure that ensures the platform produces accurate, well-sourced, high-quality responses. You will be the first hire in this function and must be able to operate independently, defining your own roadmap and building from scratch. The platform's credibility depends on the quality of its AI-generated intelligence. You will build the automated test suites, regression detection systems, and evaluation frameworks that catch quality issues before they reach users. You will work closely with the product team to translate quality criteria into measurable, automatable test scenarios, and with the AI engineering team to ensure that every pipeline change is evaluated against rigorous standards. What You’ll Do - Design and build the evaluation infrastructure that ensures the platform's AI systems produce accurate, well-sourced, high-quality responses. - Build automated test suites that validate answer quality across agent pipeline changes. - Develop regression detection systems that catch quality degradation before it reaches users. - Create evaluation frameworks that measure response accuracy, citation correctness, and source quality. - Work closely with the product team to translate quality criteria into measurable, automatable test scenarios. - Build cost and latency monitoring that tracks the operational efficiency of AI pipeline execution. - Define evaluation standards and practices that scale as the platform and team grow. Qualifications - 6+ years of software engineering experience, with significant work in testing infrastructure, ML evaluation, or quality systems. - Experience building evaluation or testing frameworks for LLM-based or ML-based systems. - Understanding of how to measure response quality for generative AI: accuracy, groundedness, citation correctness, relevance. - Proficiency in Python. - Ability to operate independently and define your own roadmap. - Experience working at the intersection of engineering and product, translating qualitative quality criteria into quantitative measurements. - Experience with LLM evaluation frameworks (e.g., RAGAS, DeepEval, or custom). - Familiarity with LLM observability tools (e.g., Langfuse, LangSmith, Weights & Biases). - Background in statistical methods for quality measurement (significance testing, distribution analysis). - Experience building A/B testing or experimentation infrastructure. - Background in search relevance evaluation or information retrieval metrics. Benefits - 15 vacation days per year (increases with tenure; carryover allowed). - 10 paid sick days per year. - 1 week paid new parenting leave. - Flexible work options (remote, part-time, flexible hours). - Health, dental, vision, and paramedical coverage for you and your family. - $1,600 annual healthcare spending account. - Employee Assistance Program for counseling and support. - Best Doctors medical second opinions. - Life, AD&D, and long-term disability insurance. - Retirement savings plan with company match (up to 4% of salary). - $75/month technology allowance for home office or phone expenses. - Company-paid cell phone plan.
Governance Operations Lead
International Data GroupAt IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.
Role Description International Data Corporation (IDC) is seeking a Governance Operations Lead to build, launch, and run the governance infrastructure for our Research & Data organization. This role is responsible for developing, implementing, and monitoring IDC’s research governance framework — promoting best practice in how IDC produces and governs its market intelligence. You will work closely with the VP of Business Operations – Process, Governance and Programs to help design it, stand up the governance bodies that run it, and drive the organizational change required to make it stick. The ideal candidate has a strong background in developing and implementing governance frameworks from scratch, facilitating and chairing governance committees, and influencing senior stakeholders without relying on positional authority. This position reports to the VP of Business Operations – Process, Governance and Programs. It’s a fully remote role ideally based in Eastern or Central time zone. Qualifications - 5+ years of relevant experience in governance, program management, policy development, or an adjacent function — required - Demonstrated experience developing and implementing governance frameworks from the ground up — not administering an existing one — required - Governance committee facilitation experience — you have chaired them, not just attended them: set the agenda, managed the room, driven decisions to closure — required - A builder’s orientation: you are energized by creating infrastructure that does not yet exist, comfortable with ambiguity, and effective at making progress without a fully defined playbook - Prior consulting experience or a consulting disposition preferred — structured thinking, frameworks-based communication, comfort presenting to and pushing back on senior leaders - Relevant technology market intelligence, research, or knowledge-production industry experience preferred - Strong stakeholder management and the ability to influence without authority, support cross-functional decision-making, and manage relationships with senior governance bodies - Strong analytical and problem-solving skills; ability to quantify governance impact and report in terms business leaders care about - Excellent written and verbal communication skills; concise, structured, and credible at the executive level - Relevant professional qualification in program management, governance, or risk management (e.g., PMP) is a plus Requirements - Design and maintain governance policies, standards, and procedures for IDC’s Research & Data organization - Build the governance maturity model and roadmap: current state, target state, and the path between them - Implement and monitor the effectiveness of the governance framework, with metrics that demonstrate impact - Provide guidance and training on governance matters to staff and leaders across the organization - Collaborate with stakeholders to ensure compliance with relevant Research and Data business rules, design and delivery standards - Identify and assess governance-related risks across the research lifecycle - Develop and implement risk mitigation strategies; translate governance principles into practical processes the organization will follow - Support the launch, chair, and run IDC’s research governance committees — set agendas, manage stakeholder dynamics, drive contested decisions to closure, and track implementation - Prepare committee materials including decision briefs, dashboards, and risk summaries for senior leadership - Coordinate governance review cycles, charters, and documentation repositories - Drive and monitor the implementation of committee decisions across responsible teams - Engage with senior stakeholders on governance matters; build credibility through rigor and relationship, not through title or escalation - Promote transparency and accountability across research design, delivery, and quality standards - Manage relationships with governance bodies and cross-functional partners - Influence decision-making across the organization without relying on positional authority Benefits - 15 vacation days (prorated based on start date) - 12 company-paid holidays - 6 paid sick days (prorated based on start date; may vary by state) - Medical, dental, and vision coverage - 2 floating holidays (prorated based on start date) - 1 volunteer day - 401(k) company match (IDC matches 3% on the first 6% of employee contributions) - Company-paid short-term disability - Company-paid parental leave Compensation Transparency At IDC, we are committed to fair and equitable pay practices. Employees are compensated equitably for their work, aligned with their skills and experience. Salary and incentive structures are determined through a rigorous process that considers experience, education, certifications, role-specific requirements, internal equity, and verified U.S. market data from an independent third-party partner. The expected total annual compensation, depending on location and experience, is between $95,000 – $125,000, inclusive of base salary and variable compensation. Equal Opportunity Employer IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.
Senior Customer Success Manager
International Data GroupAt IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description IDC is seeking a Senior Customer Success Manager to join our team. In this role, you will manage a few of our premier clients in close partnership with a Sales Account Director. As the primary point of contact post-sale, you will lead client engagement, ensuring a seamless experience and measurable value from IDC’s services. You will also serve as the bridge between the client and IDC's internal teams, feeding critical insights back to Sales and Analysts to deepen engagement and identify opportunities for growth and expansion. What You’ll Do - Client Relationship Management: Build and sustain trusted, long-term partnerships with clients by serving as a strategic advisor. Navigate complex organizations to expand IDC’s reach, engage senior stakeholders, and ensure expectations are consistently met in collaboration with digital support, onboarding teams, and through the entire client lifecycle. - Onboarding and Training: Guide new clients through a structured onboarding journey in partnership with IDC’s onboarding team, ensuring they are fully enabled, effectively trained, and aligned to clear success outcomes from the start. - Customer Advocacy: Represent the customer’s perspective internally by capturing feedback and collaborating with product, research, and services teams to shape enhancements that strengthen client value. - Proactive Support: Monitor client engagement and usage trends to anticipate challenges, address risks before they escalate, and align IDC resources to client priorities in ways that unlock measurable value. - Renewals and Expansion: Partner with Sales Account Directors on renewal cycles, supporting with success planning, documented client maps, and ROI demonstration. Ensure key contacts and stakeholders are identified, engaged, and aligned to IDC’s value, while collaborating with Sales to uncover and shape expansion opportunities. Qualifications - Minimum of 5 years of experience in customer success, account management, or a related field, preferably in the IT industry - Bachelor’s Degree is preferred or equivalent experience - Customer Understanding: Ability to understand key customer personas and needs from IT Suppliers. Having worked with large enterprise clients in the past required. - Communication: Excellent verbal and written communication skills, with the ability to build rapport and trust with clients and internal stakeholders - Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing client needs. Always putting the client first. - Team Player: Ability to work collaboratively with cross-functional teams, including sales, product development, and support - Knowledge of Salesforce and Microsoft 365 - Knowledge of tools like Gainsight or ChurnZero is preferred - Must be able to travel within U.S. to visit key customers (20% travel) Benefits - 15 vacation days (prorated based on start date) - 12 company-paid holidays - 6 paid sick days (prorated based on start date; may vary by state) - Medical, dental, and vision coverage - 2 floating holidays (prorated based on start date) - 1 volunteer day - 401(k) company match (IDC matches 3% on the first 6% of employee contributions) - Company-paid short-term disability - Company-paid life insurance - Company-paid parental leave Compensation Transparency At IDC, we are committed to fair and equitable pay practices. Employees are compensated equitably for their work, aligned with their skills and experience. Salary and incentive structures are determined through a rigorous process that considers experience, education, certifications, role-specific requirements, internal equity, and verified U.S. market data from an independent third-party partner. The expected total annual compensation, depending on location and experience, is between $100,000 – $105,000, inclusive of base salary and variable compensation. Equal Opportunity Employer IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.
Technical Product Lead
International Data GroupAt IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description IDC is building the next generation of AI-powered intelligence platforms that transform how technology decisions get made. We are looking for a Technical Product Lead to own the product vision and strategy for the persistent memory and proactive Intelligence. - Define what the platform remembers, how it surfaces that knowledge, and when it reaches out proactively. - Set memory scope policy (what gets remembered and what doesn't). - Define the boundary between useful personalization and PII risk. - Establish materiality thresholds for change detection. - Design the opt-in/opt-out model for proactive alerts. - Work alongside a dev lead and a cross-functional team of 4-8 engineers. - Own the backlog, author requirements, define quality criteria, and make scope and prioritization decisions daily. What You’ll Do - Own the product vision, roadmap, and backlog for the persistent memory and proactive intelligence. - Define memory scope policy: what the platform remembers, what it doesn't, and the boundary between personalization and PII. - Define the product model for proactive intelligence: materiality thresholds, briefing content scope, delivery channel preferences, and opt-in/opt-out design. - Author detailed requirements and acceptance criteria for memory tiers and living intelligence features. - Make daily prioritization and scope decisions with the engineering team. - Define quality criteria for memory accuracy, retrieval relevance, and briefing usefulness. - Collaborate with the Channel & Integration Pod to ensure seamless memory and proactive delivery. - Work with legal and compliance stakeholders on data governance, retention policy, and user control requirements. - Represent the pod's roadmap and progress to leadership. Qualifications - 6+ years of product management experience, with significant time spent on AI/ML-powered products, data platforms, or personalization systems. - Experience defining product strategy for systems that manage user data, preferences, or behavioral context. - Track record of working as an embedded product lead within an engineering team. - Ability to translate ambiguous product goals into concrete requirements, acceptance criteria, and quality metrics. - Strong technical literacy to engage with engineers on system design, data models, and architecture tradeoffs. - Experience working across multiple teams or pods, defining interfaces and dependencies between workstreams. - Clear, structured communication with both engineering teams and executive stakeholders. - Proven ability to make well-reasoned, defensible decisions that balance trade-offs across scope, feasibility, and impact. - Passion for using AI tools to sharpen product thinking. Preferred Qualifications - Experience with AI personalization, recommendation systems, or memory/context systems. - Background in event-driven or proactive product experiences. - Familiarity with LLM-based systems and the unique product challenges they present. - Experience navigating data privacy and governance frameworks. - Background in enterprise B2B product management. Benefits - 15 vacation days (prorated based on start date). - 12 company-paid holidays. - 6 paid sick days (prorated based on start date; may vary by state). - Medical, dental, and vision coverage. - 2 floating holidays (prorated based on start date). - 1 volunteer day. - 401(k) company match (IDC matches 3% on the first 6% of employee contributions). - Company-paid short-term disability. - Company-paid life insurance. - Company-paid parental leave. Compensation Transparency The expected total annual compensation, depending on location and experience, is between $215,000-$300,000, inclusive of base salary and variable compensation. Equal Opportunity Employer IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.
Talent Acquisition Partner
International Data GroupAt IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're looking for a driven and autonomous Talent Acquisition Partner (contractor) to join our dynamic international recruiting team. In this pivotal role, you'll manage the full recruitment lifecycle across the U.S. & Canada. - Manage the end-to-end recruitment process while creating a positive stakeholder experience (i.e., candidates, hiring teams, HRBPs). - Provide counsel and guidance to hiring teams regarding market trends including compensation, skills/competencies, target companies, etc. - Build talent pipelines for niche and hard to fill roles. - Serve as the primary point of contact for candidates throughout the recruitment process, providing timely updates and feedback. - Foster a collaborative recruiting team environment and strong service-oriented culture that drives timely delivery of new diverse talent to the organization. Qualifications - Minimum of 5 years of proven experience in managing the full recruitment lifecycle. - Strong communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. - Autonomous mindset with the ability to manage international time zones and diverse cultural nuances effectively. - Talent advisor mentality with the ability to appropriately influence hiring managers. - Proven skills in sourcing and attracting top talent as well as the demonstrated ability to leverage data to influence strategy. - Strong experience sourcing on LinkedIn and LinkedIn Recruiter. - Experience dealing with ambiguity, ability to be self-directed and work on a virtual team is required. Benefits At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. Our insights inform strategy, investment, and innovation across industries and regions. - Recognized by IIAR as Analyst Firm of the Year for five consecutive years. - More than 1,000 analysts worldwide with a truly global perspective. - Culture that supports growth, collaboration, and long-term career development. - Meaningful work with a globally respected brand. Compensation Transparency At IDC, we are committed to fair and equitable pay practices. The expected total annual compensation, depending on location and experience, is between $65,000-95,000. Equal Opportunity Employer IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.
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