Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As a Staff Accountant, at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We seriously invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. What are we looking for? We are seeking a Staff Accountant to join our dynamic team in San Jose, CA. Reporting to the Accounting Manager, this role will own key general ledger functions and play an integral part in the month-end close process. The position will also support healthcare revenue cycle accounting, including claims billing analysis and payment reconciliations. This role offers significant growth potential as the company continues to expand. The ideal candidate brings strong general ledger experience, analytical rigor, proficiency in Excel and Google Sheets, and the ability to collaborate cross-functionally in a fast-paced environment. What will you do? - Prepare and record month-end accruals, commissions, bonuses, and provider payment entries. - Own prepaid expense schedules and complete monthly reconciliations. - Record and reconcile corporate credit card transactions, maintaining accurate documentation. - Perform month-end, quarter-end, and year-end close procedures, including journal entries and account reconciliations. - Collaborate with the Cash Application team to ensure accurate recording of receivables and timely resolution of open transactions prior to close. - Review and analyze healthcare claims billing activity to ensure accurate revenue recognition and accounts receivable recording. - Investigate billing discrepancies by reviewing clearinghouse reports and payer communications. - Retrieve and analyze Electronic Remittance Advices (ERAs) to reconcile payments, contractual adjustments, denials, and outstanding balances. - Partner with Revenue Cycle, Billing, and Cash Application teams to resolve variances between claims submitted, payments received, and recorded revenue. - Support accounts payable operations, including managing the AP inbox and assisting with related tasks as needed. - Partner with Procurement to ensure proper expense coding and provide accounting guidance as needed. - Prepare monthly and quarterly balance sheet and income statement fluctuation analyses for management reporting. - Assist with audit and SOX compliance by preparing required schedules and documentation. - Support foreign currency accounting, including inter-company and international transactions. - Identify and implement automation and process improvement opportunities. - Assist with special projects and ad hoc assignments as needed. What will you NOT do? - You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. - You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. - You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! - You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements - 3–5 years of progressive accounting experience. - Strong understanding of GAAP and core accounting principles. - Experience with general ledger accounting and month-end close processes. - Working knowledge of healthcare revenue cycle processes, including claims submission, payer adjudication, and remittance processing. - Experience reviewing clearinghouse reports and analyzing Electronic Remittance Advices (ERAs) to identify payment discrepancies, denials, and adjustments. - Understanding of revenue recognition within a healthcare fee-for-service environment. - Familiarity with tangible and intangible assets, including amortization. - Experience with foreign currency accounting is preferred. - Solid understanding of fair credit practices and collection regulations. - Proficiency in Excel, Google Sheets, and Google Drive. - Strong analytical and mathematical skills with the ability to work with large datasets. - Excellent time management, organization, and attention to detail. - Ability to maintain confidentiality of company and partner information. - Strong collaboration, communication, and customer service orientation Bonus (nice to have): - Previous startup experience - Previous experience in the healthcare industry - Experience with Oracle Cloud ERP or similar financial systems strongly preferred. Benefits - Remote work with regular in-person bonding experiences sponsored by the company - Competitive compensation - Holistic perks program (including free therapy, employee wellness, and more) - Excellent health, dental, and vision coverage - 401k benefits with employer matching contribution - The chance to build something that changes lives – and that people love - Any piece of hardware or software that will make you happy and productive - An awesome community of co-workers The base salary range for this position is $70,000 - $100,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.

About Wyllo Wyllo is a CX-first, end-to-end risk intelligence platform that helps ecommerce merchants manage fraud, policy abuse, and customer experience across the entire commerce lifecycle. By combining identity signals with behavioral intelligence, Wyllo enables merchants to better understand shopper intent and make smarter decisions across checkout, returns, refunds, and customer support. Wyllo works with leading ecommerce brands and integrates directly into the platforms where merchants manage orders and customer interactions. Learn more at www.wyllo.ai About the Role The Senior Accountant will play a crucial role in supporting the Controller with daily accounting operations, financial reporting, and ensuring compliance with regulatory requirements. The ideal candidate will be highly motivated, detail-oriented, and possess strong analytical skills, along with a solid understanding of accounting principles. You will - Financial Reporting: - Assist in the preparation of monthly, quarterly, and annual financial statements. - Ensure accuracy and completeness of financial data in compliance with GAAP and company policies. - Prepare and analyze various financial reports and present findings to senior management including monthly trend and flux analysis. - General Ledger Management: - Oversee and maintain the general ledger, ensuring accurate transaction recording including cash, prepaids, payments and accruals. - Perform month-end and year-end close processes, including reconciliations and journal entries. - Accounts Payable and Receivable: - Owning A/P and A/R processes to ensure timely and accurate payments and collections. - Reconcile customer and vendor statements and resolve discrepancies. - Assist in developing and implementing procedures to improve efficiency in A/P and A/R processes. - Compliance and Audit: - Assist in coordinating internal and external audits. - Ensure compliance with relevant financial regulations and standards. - Prepare documentation and schedules for audits and regulatory reporting. - Budgeting and Forecasting: - Assist in preparing annual budgets and forecasts. - Monitor actual performance against budget and report variances. - Provide insights and recommendations to improve financial performance. You have Education: - Bachelor’s degree in Accounting, Finance, or a related field required; CPA or equivalent certification preferred. - Experience: - Minimum of 5 years of progressive experience in accounting or finance. - Strong knowledge of GAAP and financial reporting standards. - Skills: - Proficient in accounting software and ERP systems (e.g., NetSuite, QuickBooks, SAP, Oracle); Netsuite ZoneBilling experience is a plus. Company uses NetSuite and Ramp. - Advanced proficiency in Microsoft Excel and other MS Office applications. - Knowledge and experience using AI tools is a plus. - Strong analytical and problem-solving skills. - Excellent attention to detail and organizational skills. - Effective and proactive communication and interpersonal skills. Working at Wyllo We’re a high-performing team that is passionate about fraud and a community driven by values that shape everything we do. We seek passionate and dedicated individuals who align with our core principles; Integrity, Pride, Humility and Impact. - ​​Integrity: We do the right thing, even when it’s tough, and even if no one sees it. We always consider the customer’s best interest in every decision we make. - Pride: We know that the work we do is important, and we take great pride in doing it well. We show up every day with the best intentions, ready to deliver superb outcomes for our team, our customers, and ourselves. - Humility: We leave our egos at the door, approaching problems as a team, with openness and collaboration. We’re willing to be wrong in order to get things right. - Impact: We are results-oriented, we take ownership, and we hold ourselves accountable to get things done and deliver results. If you are excited to collaborate in a fast-paced, purpose-driven environment where your contributions truly matter, we’d love to have you join us! Equal Employment Opportunity Wyllo LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, sexual orientation, political affiliation, military veteran status, domestic violence victim status, or any other protected characteristic under applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

• Perform critical accounting functions such as recording, reconciling and analyzing G/L account transactions. • Assist the Accounting team in the preparation of month end close journal entries, reconciliations, and flux analysis (for example: accrued expenses, fixed assets, prepaids, deferred revenues, payroll, intercompany, etc.) • Review customer contracts to ensure accurate billing, revenue, etc. • Assist with Accounts Payable to review, code, and process vendor invoices. • Review compensation and commissions to ensure accuracy. • Cross train with other accountants to serve as backup. • Assist with tax filings and audits including addressing PBCs requests. • Assist with and/or complete ad hoc projects as requested (e.g. documentation, development projects, system implementations, etc.). • Build and leverage cross-functional relationships within the company to more effectively bring value to Accounting and other internal teams. • Learn how to operate all types of accounting operations of a medium sized startup.

• Prepare accurate, accrual-basis financial statements • Perform detailed reconciliations for bank, credit card, merchant service, and loan accounts • Apply strong financial analysis to support data-driven decision-making • Manage multiple client onboarding projects across various industries • Follow structured project plans aligned with client needs and timelines • Deliver high-quality service that is both timely and within scope • Utilize cloud-based accounting platforms and integrated tools to streamline processes and drive results