• Manage multiple, complex, cross-functional and technical projects. • Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases. • Responsible for managing/tracking program milestones, timeline, and overall deliverables. • Lead creation and maintenance of comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc. • Take a leadership role in defining project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. • Participate in driving project lifecycle milestones from concept commit through project closure and advocate change management. • Use metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates. • Responsible for internal process improvements; remove gaps, across multiple teams and functions. • Ensure risks are accounted for and provide risk mitigation strategies. • Primary project point of contact for vendor partners and internal stakeholders. • Coordinate and manage regularly scheduled meetings with core teams. • Evaluate post project results against metrics; recommend or implement changes to improve delivery practices/processes. • Other duties as required.

• Assist Project Managers in coordinating and monitoring federal project activities, including scheduling meetings, preparing status reports, maintaining project documentation, and tracking project deliverables. • Serve as the primary point of contact for internal and external stakeholders, ensuring clear communication of project timelines, updates, and risks. • Develop and maintain comprehensive project documentation, including schedules, risk registers, meeting minutes, and action items. • Support the preparation of weekly, monthly, and quarterly reports as needed. • Track project budgets, financial expenditures, resource allocation, and timelines to ensure compliance with contractual obligations and client requirements.

• Lead and develop two Project Management Managers, setting clear priorities, performance expectations, and grow capabilities aligned to commercial objectives. • Provide strategic oversight of the project management function, ensuring consistent execution in support of Sales and revenue goals. • Act as the senior escalation point for high-value, complex customer projects, ensuring a high-touch, commercially focused response. • Oversee critical project phases including feasibility, scoping, resourcing, execution, risk management, and delivery to commercial success. • Align project priorities, capacity, timelines, and budgets with quarterly and annual Sales targets. • Partner with operations leadership and scientific teams to resolve complex issues and implement scalable, commercially viable workflows. • Deliver concise, executive-level project and forecast updates to Sales Leadership, Finance, and other key stakeholders. • Maintain a high-level view of project pipeline and WIP, reporting status, risks, and commercial impact in weekly leadership reviews. • Define and track key project and commercial metrics, including revenue conversion, on-time delivery, and capacity utilization. • Support Sales enablement through strategic input on proposals, SOWs, service offerings, and selective customer engagements.

• Lead cross‑functional initiatives tied to: Product launches (SKUs, bundles, packaging, compliance readiness) • Marketing and growth campaigns • E‑commerce operations (Shopify updates, CRO initiatives, tooling) • Supply chain, fulfillment, and CX improvements • Executive strategic priorities and quarterly initiatives • Manage multiple concurrent projects with varying levels of ambiguity • Serve as the company‑wide ClickUp owner and system architect • Build scalable, intuitive project management structures • Drive alignment, accountability, and follow‑through in fast‑moving teams